Document shared with Stores Help Desk (L1 Support) to encourage First Time Resolution.

1. MSC Temporary Id’s Password Reset Tool – Installation Steps and Usage
Step #1: Click on MSCTPRSetup.exe
Step #2: Click Next
Step #3: Click Next
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2. Step #4: Click Install
Step #5: Do nothing (Please wait …)
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3. Step #6: Click Next
Step #7: Click Finish
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4. Step #8: All Programs  MSC Temp Pass Reset  MSC PASS RESET TOOL
Step #9: Enter Store Number and Click “Password Reset”
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5. Step #10: Black Screen pops up
Step #11: Black Screen connects to a remote server
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6. Step #12: Click “OK”
Prepared By:
Nag Arvind Gudiseva,
Retail Shop Floor – Stock Control (PDA) Support Team.
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7. Step #12: Click “OK”
Prepared By:
Nag Arvind Gudiseva,
Retail Shop Floor – Stock Control (PDA) Support Team.
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