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Lean Six Sigma
White Belt Training
View the interactive version of this White Belt Training at:
http://wb.goleansixsigma.com
White Belt: Learning Objectives
ā€¢ After completing this Training, you will be able to:
ā€¢ List the basic concepts and principles that underlie
Lean Six Sigma improvement methods
ā€¢ Describe the history of Lean and Six Sigma
ā€¢ Distinguish between Lean and Six Sigma
ā€¢ List the beneļ¬ts of using Lean Six Sigma
ā€¢ Deļ¬ne the Roles involved in Lean Six Sigma
ā€¢ Recognize the 8 Wastes of processes
White Belt Modules
There are 4 modules in this course:
Introduction To
Lean Six Sigma
Roles The 8 Wastes
DMAIC
Overview
What Is Lean Six Sigma?
Lean Six Sigma is a combination of two powerful methods:
Lean and Six Sigma.
ā€¢ A Lean Process:
ā€¢ Is faster
ā€¢ Is more efļ¬cient and
economical
ā€¢ Delivers satisfactory quality
What Is A Lean Process?
What Is A Six Sigma Process?
A Six Sigma process has a 99.99966% defect-free rate.
This is equivalent to 3.4 DPMO (defects per million opportunities), or a single defect for every 294,000 units. How
small does this look? The chart illustrates 1 defect in 294,000 units with powers of magniļ¬cations:
Where Did Lean Six Sigma Come From?
ā€¢ Developed in the 1940s at Toyota
ā€¢ Taiichi Ohno: EVP Production Engineer
ā€¢ Toyota Production System (TPS)
ā€¢ TPS known as Lean in the USA
ā€¢ Developed in the early 80s at Motorola
ā€¢ Bill Smith: Engineer
ā€¢ 1988: Malcolm Baldridge Quality Award
ā€¢ 1990: Mikel Harry starts Six Sigma Academy
Why Do Organizations Use Lean Six Sigma?
1. Lean Six Sigma Beneļ¬t: Increase Revenue
2. Lean Six Sigma Beneļ¬t: Decrease Costs
3. Lean Six Sigma Beneļ¬t: Increase Efļ¬ciency
4. Lean Six Sigma Beneļ¬t: Effective People
ā€¢ Belt levels came from Karate
ā€¢ Different belts indicate different
levels of expertise
Lean Six Sigma Belt Levels
ā€¢ Has overall understanding of Lean Six
Sigma concepts
ā€¢ Able to report process issues to
Yellow Belts, Green Belts, Black Belts
ā€¢ Able to use basic Lean Six Sigma
vocabulary terms
White Belts
ā€¢ Has a basic understanding of Lean
Six Sigma concepts
ā€¢ Receives additional just-in-time
Lean Six Sigma training from Green
Belts and Black Belts for projects
Yellow Belts
ā€¢ Work as managers, process owners, technical
experts, or in administrative functions
ā€¢ Responsible for initiating and managing Lean
Six Sigma Projects within their primary
function
ā€¢ Work closely with Black Belts and are trained
in many of the same ways as Black Belts, but
in less detail
Green Belts
ā€¢ Trained in advanced Lean Six Sigma tools and
methodology
ā€¢ Hold full-time positions in Lean Six Sigma
organizations
ā€¢ Train, lead, and support Lean Six Sigma Teams, Green
Belts, and Yellow Belts
ā€¢ Function in multiple roles for Lean Six Sigma project
teams: coach, mentor, teacher, leader, content expert
Black Belts
ā€¢ Supported by Black Belts
ā€¢ Usually a full-time position
ā€¢ Work with executive
management to select projects,
align with company strategy,
assist removal of barriers, and
identify gaps
ā€¢ Function in multiple roles for
Lean Six Sigma implementation:
coach, mentor, teacher, project
leader, and content expert
Master Black Belts
ā€¢ Have a general understanding
of Lean Six Sigma
ā€¢ Help select, support, and
promote projects to completion
ā€¢ Provide resources for project
teams and removes barriers
beyond teamā€™s control
ā€¢ Essential to smoothing the way
to a culture of process
improvement
Champions
What Is Waste?
ā€¢ Waste is:
ā€¢ ā€œmudaā€ in Japanese
ā€¢ a strain on an organizationā€™s time and resources
ā€¢ doesnā€™t add value for the customer
ā€¢ The more you can reduce Waste, the better
Seeing With New Eyes
ā€œThe real voyage of discovery consists not in seeking
new lands but seeing with new eyes.ā€ - Marcel Proust
Learning To See With New Eyes
ā€¢ Process improvement requires us to look at our
processes in a new way
ā€¢ Organizations that use Lean Six Sigma have different
conversations
ā€¢ Is it OK to challenge the status quo
ā€¢ Asking ā€œWhyā€ is not reacted to defensively
ā€¢ An example of this new view of work is The 8 Wastes
tool
The 8 Wastes
Here is a chart of the 8 Wastes:
ā€¢ A trick to memorize them is the acronym, ā€œDOWNTIME.ā€
The 8 Wastes
DOWNTIME is an acronym for the 8 Wastes
Once Waste Is Identiļ¬ed
ā€¢ What do you do?
ā€¢ How can you:
ā€¢ Eliminate?
ā€¢ Simplify?
ā€¢ Streamline?
ā€¢ Minimize?
Why DMAIC?
ā€¢ DMAIC is a methodology for root cause analysis
ā€¢ DMAIC should be used when:
ā€¢ there is a problem and the root cause is unknown
ā€¢ the stakes are high and we need to be absolutely sure the
solution ļ¬xes the problem
ā€¢ a problem exists, solutions have been tried, but the root
cause is still unknown
ā€¢ DMAIC should not be used when there are some problems
where the root cause and solution are already known
ā€¢ DMAIC is the Six Sigma methodology to
conduct root cause analysis
ā€¢ Deļ¬ne the problem, process, and
customer(s) of the process
ā€¢ Measure baseline measurements to
characterize the problem or current state
ā€¢ Analyze the process; Collect and analyze
casual data to determine the root causes
of Defects
ā€¢ Improve solutions to remove/reduce
sources of the problem. Conļ¬rm
improvement w/ data
ā€¢ Control by maintaining the gains with
documentation and monitoring the
improved process
DMAIC Methodology
DMAIC Roadmap
Here is a high level roadmap of DMAIC:
Deļ¬ne Measure Analyze Improve Control
Start Improving Today.
View the interactive version of this White Belt Training at:
http://wb.goleansixsigma.com
Register For Your ā€Ø
Lean Six Sigma White Belt Certiļ¬cation

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Free Lean Six Sigma White Belt Training - GoLeanSixSigma.com

  • 1. Lean Six Sigma White Belt Training View the interactive version of this White Belt Training at: http://wb.goleansixsigma.com
  • 2. White Belt: Learning Objectives ā€¢ After completing this Training, you will be able to: ā€¢ List the basic concepts and principles that underlie Lean Six Sigma improvement methods ā€¢ Describe the history of Lean and Six Sigma ā€¢ Distinguish between Lean and Six Sigma ā€¢ List the beneļ¬ts of using Lean Six Sigma ā€¢ Deļ¬ne the Roles involved in Lean Six Sigma ā€¢ Recognize the 8 Wastes of processes
  • 3. White Belt Modules There are 4 modules in this course: Introduction To Lean Six Sigma Roles The 8 Wastes DMAIC Overview
  • 4. What Is Lean Six Sigma? Lean Six Sigma is a combination of two powerful methods: Lean and Six Sigma.
  • 5. ā€¢ A Lean Process: ā€¢ Is faster ā€¢ Is more efļ¬cient and economical ā€¢ Delivers satisfactory quality What Is A Lean Process?
  • 6. What Is A Six Sigma Process? A Six Sigma process has a 99.99966% defect-free rate. This is equivalent to 3.4 DPMO (defects per million opportunities), or a single defect for every 294,000 units. How small does this look? The chart illustrates 1 defect in 294,000 units with powers of magniļ¬cations:
  • 7. Where Did Lean Six Sigma Come From? ā€¢ Developed in the 1940s at Toyota ā€¢ Taiichi Ohno: EVP Production Engineer ā€¢ Toyota Production System (TPS) ā€¢ TPS known as Lean in the USA ā€¢ Developed in the early 80s at Motorola ā€¢ Bill Smith: Engineer ā€¢ 1988: Malcolm Baldridge Quality Award ā€¢ 1990: Mikel Harry starts Six Sigma Academy
  • 8. Why Do Organizations Use Lean Six Sigma? 1. Lean Six Sigma Beneļ¬t: Increase Revenue 2. Lean Six Sigma Beneļ¬t: Decrease Costs 3. Lean Six Sigma Beneļ¬t: Increase Efļ¬ciency 4. Lean Six Sigma Beneļ¬t: Effective People
  • 9. ā€¢ Belt levels came from Karate ā€¢ Different belts indicate different levels of expertise Lean Six Sigma Belt Levels
  • 10. ā€¢ Has overall understanding of Lean Six Sigma concepts ā€¢ Able to report process issues to Yellow Belts, Green Belts, Black Belts ā€¢ Able to use basic Lean Six Sigma vocabulary terms White Belts
  • 11. ā€¢ Has a basic understanding of Lean Six Sigma concepts ā€¢ Receives additional just-in-time Lean Six Sigma training from Green Belts and Black Belts for projects Yellow Belts
  • 12. ā€¢ Work as managers, process owners, technical experts, or in administrative functions ā€¢ Responsible for initiating and managing Lean Six Sigma Projects within their primary function ā€¢ Work closely with Black Belts and are trained in many of the same ways as Black Belts, but in less detail Green Belts
  • 13. ā€¢ Trained in advanced Lean Six Sigma tools and methodology ā€¢ Hold full-time positions in Lean Six Sigma organizations ā€¢ Train, lead, and support Lean Six Sigma Teams, Green Belts, and Yellow Belts ā€¢ Function in multiple roles for Lean Six Sigma project teams: coach, mentor, teacher, leader, content expert Black Belts
  • 14. ā€¢ Supported by Black Belts ā€¢ Usually a full-time position ā€¢ Work with executive management to select projects, align with company strategy, assist removal of barriers, and identify gaps ā€¢ Function in multiple roles for Lean Six Sigma implementation: coach, mentor, teacher, project leader, and content expert Master Black Belts
  • 15. ā€¢ Have a general understanding of Lean Six Sigma ā€¢ Help select, support, and promote projects to completion ā€¢ Provide resources for project teams and removes barriers beyond teamā€™s control ā€¢ Essential to smoothing the way to a culture of process improvement Champions
  • 16. What Is Waste? ā€¢ Waste is: ā€¢ ā€œmudaā€ in Japanese ā€¢ a strain on an organizationā€™s time and resources ā€¢ doesnā€™t add value for the customer ā€¢ The more you can reduce Waste, the better
  • 17. Seeing With New Eyes ā€œThe real voyage of discovery consists not in seeking new lands but seeing with new eyes.ā€ - Marcel Proust
  • 18. Learning To See With New Eyes ā€¢ Process improvement requires us to look at our processes in a new way ā€¢ Organizations that use Lean Six Sigma have different conversations ā€¢ Is it OK to challenge the status quo ā€¢ Asking ā€œWhyā€ is not reacted to defensively ā€¢ An example of this new view of work is The 8 Wastes tool
  • 19. The 8 Wastes Here is a chart of the 8 Wastes: ā€¢ A trick to memorize them is the acronym, ā€œDOWNTIME.ā€
  • 20. The 8 Wastes DOWNTIME is an acronym for the 8 Wastes
  • 21. Once Waste Is Identiļ¬ed ā€¢ What do you do? ā€¢ How can you: ā€¢ Eliminate? ā€¢ Simplify? ā€¢ Streamline? ā€¢ Minimize?
  • 22. Why DMAIC? ā€¢ DMAIC is a methodology for root cause analysis ā€¢ DMAIC should be used when: ā€¢ there is a problem and the root cause is unknown ā€¢ the stakes are high and we need to be absolutely sure the solution ļ¬xes the problem ā€¢ a problem exists, solutions have been tried, but the root cause is still unknown ā€¢ DMAIC should not be used when there are some problems where the root cause and solution are already known
  • 23. ā€¢ DMAIC is the Six Sigma methodology to conduct root cause analysis ā€¢ Deļ¬ne the problem, process, and customer(s) of the process ā€¢ Measure baseline measurements to characterize the problem or current state ā€¢ Analyze the process; Collect and analyze casual data to determine the root causes of Defects ā€¢ Improve solutions to remove/reduce sources of the problem. Conļ¬rm improvement w/ data ā€¢ Control by maintaining the gains with documentation and monitoring the improved process DMAIC Methodology
  • 24. DMAIC Roadmap Here is a high level roadmap of DMAIC: Deļ¬ne Measure Analyze Improve Control
  • 25. Start Improving Today. View the interactive version of this White Belt Training at: http://wb.goleansixsigma.com Register For Your ā€Ø Lean Six Sigma White Belt Certiļ¬cation