1. FAMILY HEALTH PLAN (TPA)
LIMITED
CASE STUDY
PRESENTED BY:
MOBIGESTURE SOFTWARE PVT LTD

2. Fam ilyHealt hPlan( TPA) Lim it ed
1
FAMILY HEALTH PLAN (TPA) LIMITED
FamilyHealthPlan(TPA) Ltd (FHPL) ispioneeringasone of the bestThirdParty AdministratorsinHealth
Insurance sectorforprovidingqualityassistance tocore groupsof healthcare industry.FHPLislicensed
by Insurance RegulatoryDevelopmentAuthorityof Indiaandactsas a nodal agencybetweenthe core
groupsof healthcare industry.The core groupsare Insurance companies,insuredmembers(Policy
holders)) andHospitals(healthcareservice providers).FHPLensuresqualityhealthcare andbridgesthe
gap betweenthe sourcesforrenderingthe rightservice,atrighttime,to the rightperson,ata right
price.
Withgrowingnumberof private corporate hospitalsenteringthe arenaof healthcare service,thereis
a tremendousimpactonservicestohealthinsurancepolicyholders.FHPLisone of leadingThirdParty
Administratorsprovidingqualityhealthcare servicestohealthinsurance policyholders.Ithelpsto
channelizethe entire mechanisminvolvedinthe processof healthcare andinsurance process.
FHP has widenedits horizonswith21operational officesalongwithitscorporate office inHyderabad.
FHPL isproudto declare the spectaculargrowthtowardsreaching7millionmembersinitslist.
VISION:
To be the most reliableThirdPartyAdministratorinIndiaproviding worldclasshealthcare insurance
claimsserviceswiththe rightblendof technologyandexperience.
SERVICES:
FHPL providesqualityservicesinhealthcare insurance sector.AsaThird PartyAdministrator(TPA), we
facilitate cashlesshospitalizationatpre listedhealthcare providerslike hospitals,diagnostic centresand
nursinghomes.FHPLensuresreimbursementclaimsasa part of itsservicesinthe quickestandeasiest
wayof settlement.FHPLcoversthe entire spectrumof healthcare insurance policieswithitswide
networkandlinkupswithinsurance companies,healthcare providersandinsuredmembers.
APPLICATION OVERVIEW
FHPL has an applicationbuilt (FHPLmobile sparrow) byHealthbeanwhich
helpthe userto getpolicy/claimdetailsonthe go,itmainlytargetscorporate
employees.
Mobigesture hasaddedanenhancementfeature tothe existingapplication
TOPUPENHANCEMENT whichenablesthe usertocalculate the premium&
top updetails.Userhimselfcanhave alog of the premiumandapplyfora top
up which notonly savesthe userstime butalso money.
APPLICATION SUMMARY
FHPL isa “FirstTPA”introducingthe mobileapplicationfor corporate employeeswithbelow
mentionedservices.
Employee – Policy/Memberdetailsalongwiththe PolicyTerms/Conditions
Employee – Claimshistoryalongwitheachclaimdetails
Employee canbe able findFHPL ProviderNetworkdetails

3. Fam ilyHealt hPlan( TPA) Lim it ed
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Employee canview mCard(whichshowsbriefe-Cardinformation)
OthergenericinformationaboutFHPL/FAQandFHPLContactdetails
Calculate the premiumdetails
Adda top up basedonprofile.
TECHNOLOGY &FEATURES
FHPL applicationispurelycrossplatformapplication,itcansupportbothandroid,Windows&iOS
devices. Usednative code forservercallstooptimize the performance andreusability
TOPUPENHANCEMENT feature wasanaddon to the applicationwhichhasenabledthe usersease to
add theirtopupsand calculate the premium, Alsousercanselectanyamountof top upswithintheir
range.
UI DESIGN
Easyand userfriendlyscreenshasbeendevelopedforeasynavigationof the user,Usercaneasily
access anyof the menuitemwithasingle click.
Fig 1: Sign Landing Screen

4. Fam ilyHealt hPlan( TPA) Lim it ed
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Fig2: Screenshowingmenulist Fig3: Topup enhancementscreen
CHALLENGES
TBD