2. A Technology Ecosystem for Global Impact
TechSoup Global believes that when mission-focused organizations, individuals, and projects leverage technology for change, an ecosystem
of tremendous social transformation is the result. TechSoup Global contributes to this ecosystem by enabling the delivery of innovative
technology products, services, and programs to civil society organizations around the world, at scale.
TechSoup Global has redefined technology product philanthropy. Over the past decade, we have supported a tenfold increase in technology
donations to the sector, valued at more than US$3.75 billion. This saves hundreds of thousands of participating organizations scarce money and
time, which can be used for mission-critical activities to drive community impact. And we’re just getting started!
In any ecosystem, the whole is greater than the sum of its parts
TechSoup Global operates as part of a global partner NGO network that, collectively, builds a unique asset for the sector with worldwide reach
and impact. By the end of fiscal year 2013, the TechSoup Global Partner Network offered capacity-building services in 53 countries, operating
programs in 21 languages. We share a conviction that technology is a powerful enabler for social change. We work together to ensure that
organizations have access to the tools and knowledge that they need to operate at their full potential.
To achieve this, we leverage the world’s most extensive NGO database – with 546,000 registered organizations from 53 countries. We can rely
on unrivalled NGO validation expertise to deliver an unprecedented volume of products and services to the social sector.
An ecosystem cycles and flows
Technology products cycle through the TechSoup Global ecosystem, while information and data flow throughout. 2013 was a record-breaking year:
• 103,202 organizations worldwide were served with donations, a 12 percent increase over the previous year. That includes 30,000 NGOs that had
never received donated technology from TechSoup Global before.
• Donation recipients in countries outside the U.S. increased by 30 percent. Product donation recipient numbers in the United States grew 4
percent compared to the previous year.
• The result in one year alone was a US$626 million savings to the sector.
An ecosystem of actors and interactions
The ecosystem in which TechSoup Global operates includes direct relationships with 546,000 nonprofits and libraries from 53 countries,
105 technology corporations, a network of 34 NGO operating partnerships, and an ever-growing community of individual tech activists,
social entrepreneurs, and geeks. Add to these the millions of people served by these organizations, and the hundreds of foundations and
government agencies that contribute to supporting and amplifying their work, and you get a sense of the real and potential power of this
ecosystem to change the world. TechSoup Global hopes to evolve its services and programs and in turn the overall ecosystem to keep those
working for social change ahead of the curve and able to freshly lead their important work in the world.
Ecosystems are dynamic and sustainable
In 2013, TechSoup Global made significant investment in its global, multisided community technology platform in order to further build and
strengthen our global online community. We invested in becoming a better steward of the data on nonprofits that our customers share with us so
that we can help strengthen transparency and strengthen the value of sectorwide data. We worked with nonprofits, corporations, volunteers, and
local technology service providers to begin to explore the emerging nonprofit technology needs and widen the range of technology solutions and
services we offer to NGOs worldwide. As a result, there were 5.6 million visits to the TechSoup Global Network websites, and we reached over
470,000 subscribers with 26 newsletters in 13 languages and 22 countries. We invested in further developing our social media channels. In
2013, TechSoup and NetSquared had 56,000 followers. And we continue to invest in becoming a better steward of all this shared data to strengthen
transparency sectorwide.
Ecosystems are interdependent
The fruit of these investments is that our ecosystem is more interconnected than ever before. The platform provides a way to sustain community-
driven innovations and propagate them throughout the network. Also in 2013:
• Community boost_r brought together community leaders and international trainers to accelerate local projects in a participant-driven way.
Similarly exciting initiatives are in the works for the Asian and African regions.
• We surveyed constituents to evaluate needs, as well as the reach and impact of our programs.
• And we made game-changing progress in streamlining global philanthropy through our NGOsource program.
Through the stories highlighted in this report (and thousands of others we weren’t able to include), we believe that the TechSoup Global vision
emerges – a vision of interconnected agents of social change empowered by technology, expertise, and relationships and working together for the
greater good.
We’d love to hear from you – our community of contributors – with any questions, comments, or ideas.
Sincerely,
Rebecca Masisak
3. 1
Highlights
Microsoft
partnership:
TechSoup enabled
more than 67,000 NGOs
worldwide to benefit
from Microsoft software
donations
TechSoup Global and our longstanding partner, Microsoft, expanded
the reach and impact of our work to advance technology adoption
and innovation across the social sector in 2013. Through the
partnership, more than 67,000 nonprofits and libraries worldwide
saved US$538 million dollars on the latest versions of Microsoft
products.
• Together with Microsoft, TechSoup educated NGOs about the
use of technology through webinars, conferences, and events.
TechSoup presented 16 webinars about Microsoft programs
and donated products. 1,815 people participated live, and the
recordings have been viewed by more than 12,159 people
online. The Windows 8 demo alone has been viewed nearly
11,000 times: that’s more than 36,000 minutes of viewing time.
• Global NGO Days continued in FY 2013 and were focused on
providing in-person, daylong events that support the use of
Microsoft tools to hundreds of organizational staff in the social
sector. NGO staff from Brazil, Japan, Hong Kong, India, and
Germany benefitted from these local educational forums and
can now more effectively integrate tools and education into their
mission-critical work.
Windows 8, Microsoft’s newest operating system, powers NGOs
around the world
TechSoup Global helped Microsoft launch the donations program
for Windows 8 in October 2012. The operating system has seen a
steady increase in social sector adoption.
Office 2013 is the leader in Microsoft donated product requests
Launched in January 2013, the Office 2013 donations program
accounted for 26 percent of all Microsoft product requests through
TechSoup Global.
NetSquared:
Mobilizing
communities and
technology for
social change
TechSoup Global brings people together in monthly community‐
building meetups to discuss the intersection of technology and
social change in 44 cities around the world. NetSquared Local
organizers also run daylong camps and technology training sessions
for social activists and nonprofit organizations in their local regions
to help promote their work and their causes. Online and offline, the
NetSquared community allows members to connect and share and
grow their passion for social causes.
In 2013 our vibrant, all-volunteer network has accomplished the
following:
• Number of active groups: 44
• Number of events: 373
• Number of attendees: 7,166
• Number of countries with active groups: 19
• Number of meetup.com members: 18,176
Cloud survey:
NGOs excited
(and confused)
about potential
benefits
The TechSoup Global network of partners conducted a
groundbreaking survey of NGOs around the world. The goal was
to better understand the current state of tech infrastructure and
adoption of cloud technologies in the social sector. We conducted
the survey in 21 languages and received answers from more than
10,500 respondents in 88 countries.
To our knowledge, this was the first such survey in the world. The
findings, released in September 2012, revealed that NGOs are both
confused and excited about the cloud.
Key results include:
• 90 percent of respondents worldwide are using at least one cloud
computing application.
• 53 percent report plans to move a “significant portion” of their IT
to the cloud within three years.
• 60 percent say lack of knowledge is the greatest barrier to greater
use of the cloud.
• 47 percent say cost-related changes and ease of setup would be
the greatest motivators for moving their IT to the cloud.
• Among the countries with statistically significant results, NGOs in
Egypt, Mexico, India, and South Africa have the most accelerated
timetables for moving their IT to the cloud.
http://www.techsoupglobal.org/2012-global-cloud-computing-survey
TSDigs:
Heartstrings tugged
at the third annual
Digital Storytelling
Challenge
To support nonprofits and libraries in growing their digital
storytelling skills, TechSoup produces an annual digital storytelling
challenge combining instruction and friendly competition
into a hands-on media-making project. Organizations submit
stories in video or pictures that they keep as a vital resource for
promoting their work and connecting to their constituents. The
2013 competition had 138 submissions from 12 countries. Some
967 nonprofit professionals received training through four online
webinars. There were 1,952 mentions of the challenge on Facebook
and Twitter in 25 countries. Winning entries were announced at the
2013 Digital Storytelling Awards Gala on May 28, 2013.
And the winners are…
• First place award for best video story “Freedom to dream” by
Charity Express (Australia) / Dalit Freedom Network (Canada).
• First place award for best photo, titled “Unlimited possibilities
through dance” (above) by Keshet Dance Company (USA).
4. 2
Highlights
Windows 8 Apps
for Social Good
Challenge:
There’s an app for
that now!
TechSoup Global helped raise awareness for how Microsoft
Windows 8 can be leveraged for social good through targeted
content and initiatives such as the Apps for Social Good Contest.
Entrants developed innovative tech solutions for the social sector on
the newest Windows operating system. The popular contest ran in
April 2013.
Winning apps focus on health: access to nutritional foods and
to needed medications
Yumvy won the People’s Choice award. The app is a cooking
companion that helps users prepare nutritious, healthy meals at
home. Developer Sari Louis from Reston, Virginia, hopes the app
will help address the obesity epidemic and related diseases, like
diabetes. He plans to use the $10,000 prize to include nutritional
information with recipes in the app, so people can make more
informed choices about what to cook and eat.
Eatfindr was selected by judges as the top entry in the Windows 8
app category. Eatfindr helps locate healthy restaurant options,
including a feature to filter for specific dietary restrictions, such as
allergies. Developers Cameron Preston, Ludo Antonov, and Hayder
Casey will use their $15,000 prize to build upgrades, expand to new
platforms, and market to new users.
Health Center was the Windows 8 Phone winner. The app
helps users locate reduced-cost medications. Lance Siedman
from Las Vegas plans to use his $15,000 prize to connect the
app to a wearable device to provide medication reminders,
information on potential interaction risks, and alerts to remind
users to refill prescriptions.
Global libraries:
Gates libraries
program extended
to 3,000 libraries
outside the U.S.
We are extending our work to build the technology capacity
of libraries globally. Through Fundacja TechSoup, TechSoup
Global’s regional office in Warsaw, Poland, we offer Microsoft
software donations to libraries around the world. The program is a
partnership with Fundacja Rozwoju Spoleczenstwa Inforamacynego
(FRSI) and offers critical software donations to library grantees of
the Bill & Melinda Gates Foundation. Overall, in FY 2013, over 3,000
libraries outside the U.S. received donations:
• Lithuania: 94 libraries received donations
• Poland: 1,753 libraries received donations (through collaboration
between FRSI and Fundacja TechSoup).
• Romania: 828 libraries received donations
• Ukraine: 192 libraries received donations
• Vietnam: 18 libraries received donations
• Moldova: 136 libraries received donations
• Colombia: 26 libraries received donations
NGOsource:
Newly launched
service streamlines
global philanthropy
for U.S. foundations
NGOsource – a project of the Council on Foundations and TechSoup
Global – launched March 18, 2013. The online service streamlines the
equivalency determination (ED) process for grantmakers. Accelerating
global giving, it offers the first centralized ED repository of non-U.S.
NGOs certified as equivalent to U.S. public charities. NGOsource
members get the benefit of each other’s completed EDs. They do not
need to start the process over. As NGOsource membership grows,
the centralized collection of EDs also expands.
Launch streamlines international philanthropy
By the end of FY 2013, 15 major grantmakers had already
signed on to the revolutionary service. Inaugural members
include The Rockefeller Foundation, Intel Foundation, The
William and Flora Hewlett Foundation, Give2Asia, The
Greenbaum Foundation, and Schwab Charitable.
With 28 EDs initiated in just under three months, NGOsource
aspires to a self-sustaining social enterprise by 2015.
”New service makes it easier to provide direct aid to international
charities”
- Philanthropy Journal
“Practical and informative service addresses an acute need in
philanthropy”
- Rockefeller Foundation
More NGO validation services to be launched in 2014
As NGOsource enjoys rapidly growing adoption in the
foundation world, TechSoup Global is developing additional
validation services, under the new NGOk brand name, to serve
a broad range of social-sector stakeholders that want to bring
resources to NGOs worldwide. These services will facilitate
effective, efficient philanthropy programs by ensuring that an
NGO is a legitimate charitable organization according to the
regulations in the country where it is located.
Global database:
Over 546,000
organizations are
now registered
546,000 NGOs
TechSoup Global is a leading source of NGO data, with over half a
million organizations registered in our database. We proactively seek
to grow our dataset year over year; in 2013 alone we added 20,892
new organizational registrations.
Accurate NGO information is key to unlocking a number of benefits
to the sector. This includes providing insights to corporate donor
partners so they can refine programmatic offerings and better meet
demonstrated needs. This can help them develop new products and
innovative solutions where they do not currently exist. Our ultimate
goal is to ensure that the data generated and collected on the social
sector is harnessed for social good.
5. 3
Highlights
TechSoup.org:
Website
enhancements
showcase resources
and tools for the
global social sector
We brought improved design and user experience to the TechSoup
Global community with the launch of an updated TechSoup.org
website in January 2013.
Content organized to better align with the needs of our
community
• Users can browse resources by solution, organization type, donor
partner, and featured topic.
• Pages featuring specific technology products include related
content such as articles, blogs, and forums.
• A more consistent design keeps things simple and easy to find.
The new site showcases the breadth of our resources and highlights
the contributions of the TechSoup Global Network.
Global Youth
Survey: Donated
Microsoft products
directly benefit
2 million youth
TechSoup Global collects data on how technology product
donations impact the social sector. In April 2013, we surveyed
organizations that directly serve youth and had received a Microsoft
product donation in the last three years. We received responses
from more than 1,000 organizations in 32 countries. In total, the
organizations that responded reach nearly 7 million youth, of whom
2 million benefit directly from the Microsoft products received
through TechSoup Global.
71 percent of respondents described Microsoft technology as very
or extremely impactful on running their youth programs.
Caravan Studios:
Technology
that makes real
change
Our newest division, Caravan Studios, has accomplished so much in
just a year! Caravan builds tools that help communities organize,
access, and apply local resources to solve problems. First, they hold
community-led generator sessions to surface new ideas for
technology solutions. Next, technology activists get to work building
(and rebuilding) prototypes. Then, communities provide feedback
regarding the best solutions. And finally, volunteer technologists and
experts actually build out the tools. So far, nine generator sessions
have resulted in 58 viable ideas for technology solutions, and four
brand new solution prototypes are already in development.
Diverse tech solutions address domestic violence, animal
welfare, food rescue, online privacy
One of the new tools is called SafeNight, a mobile service to
support hotel placements for those at risk of suffering domestic
violence if they do not find safe shelter. It is slated to be launched
in the next fiscal year. Another, 4Bells, is an app that deploys known
volunteers to meet urgent, time-sensitive needs. Examples include
animal shelters and food banks. Range helps youth in need find
the nearest time and place to get a free meal. And Privacy Filter
helps people using computers in public settings (like a library)
mask certain words and images when they are viewing sensitive
information, for example, about their health status.
NGOsource: Very
first equivalency
determination
was issued for
HumaneAfrica
The first equivalency determination (ED) to be issued by NGOsource
in March 2013 was requested by the Greenbaum Foundation.
It benefited HumaneAfrica, a UK-based NGO that works with
grassroots organizations to eliminate harmful practices such as child
mutilation and abuse in Southern and Eastern Africa.
“For most of the last 14 years, I’ve had to seek out and cajole
organizations to permit me to use their organizational umbrellas to
make my international grants. More recently, we undertook doing
those tedious and time-consuming EDs ourselves. NGOsource’s
equivalency determination service has just unburdened me. The
process was quick and easy. Now, we can spend our time and
resources doing what we do best and leave this part of the nitty-gritty
to NGOsource.”
– Jim Greenbaum, Founder and Managing Director, Greenbaum
Foundation.
Since 1999, the Greenbaum Foundation has granted in excess of
US$22 million to a range of projects around the world, with the
broad mandate to bring about the end of suffering.
Webinars:
TechSoup.org
online events
draw thousands
Webinars are a critical medium for making knowledge and resources
available to the far-flung TechSoup Global community. In 2013, there
was an incredible breadth of offerings, spread over 49 webinars.
Topics included fundraising with social media, developing mobile
apps for good, and how to access donations of QuickBooks,
Windows, and Microsoft Office.
The online events benefitted 6,107 nonprofit professionals. Of these,
92 percent reported that they learned something new.
6. Highlights
4
ReStart Slovakia and
Innovationlabs.ro:
Social media–fueled
technology challenges
spur innovation in
Slovakia and Romania
TechSoup’s challenge model convenes NGOs, programmers, and
activists through a series of offline events, online social media
campaigns, and competitions that source, build, and incubate new
technology solutions addressing specific social issues. Throughout
2013, building on communities formed through prior challenges
in partnership with TechSoup, network partners in Slovakia and
Romania ran challenges on civic activism and tech entrepreneurism.
The challenge process is organized around the following steps:
• Social media awareness-raising campaign
• Call for ideas and debate
• Public voting and jury selection of finalists
• Code sprint prototyping
• Second vote to determine grant recipients
• Incubation and mentorship of winners
http://restart.ludialudom.sk/
BRIDGE: Making
NGO data
transparent and
interoperable
The Basic Registry of Identified Global Entities (BRIDGE) is a
collaboration between GuideStar U.S., GlobalGiving, The Foundation
Center, and TechSoup Global that will increase transparency
and enhance philanthropy. BRIDGE aims to revolutionize data
interoperability in the global social sector by uniquely identifying all
the world’s NGOs in one database. Much of the project groundwork
was laid in FY 2013.
“The BRIDGE system will be a significant step toward connecting those
disparate sources of data and providing a richer access to this data to
nonprofit leaders to help them learn about social change at scale, as
well as helping donors understand the sector and the organizations
working for change. As those silos become more interconnected,
foundations and professional grantmakers also benefit as they
connect their sources of information to make better giving decisions
through data.
“The hope is that, as the BRIDGE project grows, the focus on actors in
the sector will expand from just organizations to uniquely identifying
programs, projects, and the people working in the sector, and that
this interconnected network of nonprofit data will continue to reduce
barriers, promote transparency, and encourage more effective
philanthropy through data.”
– Sheila Warren, Senior Director of Strategic Alliances and General
Counsel, TechSoup Global
Community
boost_r:
Community-
driven innovation
in the Balkans
As in many parts of the world, democracy in the Balkans remains
nominal. Over the last few years, we have seen how tech-enabled,
citizen-driven initiatives increase transparency and solve social
problems. Mobile technologies and social media have provided a
communications platform on which citizens can congregate around
ideas.
In October 2012, TechSoup Europe brought together approximately
100 Balkan activists in partnership with www.techcampglobal.org
to network, learn from each other, and begin sharing their work.
Through a challenge hosted on www.communityboostr.org, 80 new
tech-for-accountability projects from Serbia, Bosnia and
Herzegovina, and Kosovo were proposed on the community boost_r
site. With more than 40,000 site visits, the public ultimately selected
three concepts from each country, all of which received financial
support, mentorship, and a spot to present their work at community
boost_r camp.
The event itself uses a participant-driven methodology – a mix of
barcamp, un-conference, and open-space processes. It aims to
present practical tools for engaging citizens and harnessing data in
transparency and accountability projects. Local examples and leaders
take center stage, while international trainers provide context and
share tools that might accelerate local projects.
The www.communityboostr.org website is now managed
in partnership with a regional network of transparency and
accountability organizations and will serve as a hub for future activity
across the Western Balkans.
Microsoft Office
365: Collaboration
announced
TechSoup Global’s expertise in international NGO validation
services led to a groundbreaking partnership with Microsoft in
2013. TechSoup Global will quickly and reliably verify that NGOs are
qualified to receive the new cloud-based Office 365 for Nonprofits.
The collaboration achieves scale through the international partner
network. The partnership will bring the new cloud-based Office 365
for Nonprofits to NGOs in 90 countries by June 2014. Nonprofits
across the world will accelerate their impact as a result of streamlined
IT capacities.
Partnership brings global ecosystem for social sector capacity
building
Microsoft and TechSoup Global first partnered more than a decade
ago to distribute donated technology to NGOs. The platform they
created has now become a global ecosystem for the social sector. In
addition to technology, organizations can easily share resources such
as educational content, services, money, and volunteer time at scale.
7. Highlights
5
TechSoup Global
Network: NGO
connections,
offline and online,
across the globe
In June 2013, 34 partner organizations serving 53 countries around
the world comprised the TechSoup Global Network. These network
partners are vital to connecting with the organizations and actors
that make change on the ground in all the regions we serve. And
they are instrumental to helping our corporate donors and funders
fulfill their philanthropic goals in support of the global NGO sector.
2013 was a year for big-reach surveys in the TechSoup Global
Network. We partnered with Microsoft to survey youth-serving
organizations to learn directly how Microsoft donations received
through the TechSoup program have allowed these organizations
to do more, and do it better. Outreach via our network partners
enabled us to gather the stories of organizations in 32 countries,
which together serve over 7 million young people. Earlier in 2013,
we painted a truly global picture of cloud computing with survey
input from over 10,000 people representing NGOs in 88 countries –
thanks to the growing reach of the TechSoup Global Network.
TechSoup Global’s partner network has developed a unique mix
of capabilities, leveraging the strengths of each partner and the
network as a whole. This unique setup enables us to provide much-
needed resources on an unprecedented global scale while also
creating opportunities for deep offline community engagement.
SAP Donation
Program:
Worldwide
expansion
TechSoup Global helped SAP expand its donation program to make
donated business intelligence software available to organizations in
32 countries around the world at the end of FY 2013.
In FY 2013, 875 NGOs and libraries received 1,627 donated licenses,
worth an estimated US$1.2 million retail value. TechSoup Global and
SAP also hosted four webinars and five SAP e-learning courses to
help NGOs get the most from the software.
Improved efficiencies brought remarkable growth:
• Number of donated licenses distributed increased 38 percent from
the previous year
• Estimated retail value of donations was 90 percent higher than the
previous year
• New countries added: Japan, Indonesia, Vietnam, Poland, Austria
Since program inception in 2005, the SAP Donation Program:
• Served 4,686 organizations
• Distributed 8,788 donated licenses worth an estimated retail value
of US$4.9 million
“SAP Crystal Reports has no substitute. We could not run our
organization without it. Database management. Funder reports.
Strategic planning. Evaluations. Attorney fees. Class actions...”
– Pro Seniors Inc. (Legal help for older Ohioans)
“We use SAP Crystal Reports to generate custom reports from our
database, for volunteer management, fundraising, and family partner
sweat equity hours. I’ve used Crystal Reports for over 10 years, and it
always is helpful.”
– Habitat for Humanity of Athens, Alabama (Housing for the needy)
Global technology
donations: 2013 a
record-breaking
year
The TechSoup Global Network served over 100,000 organizations
with product donations in 2013. That includes 30,000 NGOs that had
never received donated technology from us before.
Targeted expansion into new countries helped achieve this growth:
• Austria launched on September 20, 2012.
• Indonesia launched on May 15, 2013.
• Vietnam launched on May 29, 2013.
The number of organizations served in the United States grew
4 percent compared to the previous year, while the number of
organizations receiving donations in countries outside the U.S.
increased 30 percent. The total number of countries served is now 53.
Eight new technology donor companies offered products and
services through TechSoup.org: Atomic Training, Bitdefender,
Connect2give, Pay Anywhere, PCRR (RCI), People-OnTheGo, Shopify,
and Ultralingua.
In 2013:
• 103,202 organizations received technology product donations,
a 12 percent increase over the previous year.
• 186,817 requests were processed, a 10 percent increase over the
previous year.
• The sector saved US$626M.
US$626m
Local Impact
Map: See how
technology
donations change
the world
In 53 countries around the world, community organizations are
using donated technology to change lives for the better, thanks
to our generous donors. Our Local Impact Map – powered by
Microsoft technology – provides a glimpse into some of the amazing
work these organizations are doing around the world.
• Child advocates collaborating virtually across the U.S.
• Latvian libraries helping entrepreneurs start a business
• An Indian foundation leveraging audio conferencing to fight
poverty
You can find their stories and more tales of how technology
donations are making a difference around the world on the Local
Impact Map.
http://www.techsoupglobal.org/local-impact-map
8. 53countries
In Fiscal Year 2013
US$626 million
total savings to the sector
US$3.75 billion
total savings to the sector
186,817
donation requests
processed
10%
over previous year
912,828
donation requests
processed
103,202
organizations
served
12%
over previous year
213,655
organizations
served
546,000
organizations
registered in global
database
29%
new
Since Inception
470,000+ subscribers
26
13
22
newsletters
languages
countries
to
in
and
5,600,000
visits to TechSoup
Global Network websites
*Survey conducted among TechSoup members in 2013
With the resources
offered through
TechSoup Global,
of NGOs have improved
organizational efficiency.*
Using technology
acquired from TechSoup,
of NGOs’ constituents
have gained new skills.*
79%
57%
NGOs
assisted in
Impact
6
9. Around the world, NGOs on the ground tell inspiring
stories of how the technology donations provided by
the TechSoup Global Network have made a difference.
Throughout the Year in Review, we bring you snapshots
of these stories. They offer a glimpse of the reach and
impact of our work. Using our Local Impact Map,
powered by Microsoft technology, you can read the
full-length stories and many others, portraying the
organizations we serve and the great work they are
doing in their communities.
www.techsoupglobal.org/local-impact-map
Reach
7
Child Advocates
Collaborate
Virtually
Anywhere with
Cloud-Based Tool
“Using Huddle allows team members to be confident that everyone is
on the same page and there is no concern about missing the latest
e-mail communication and document edits. Huddle has become
integral to the work of our organization. I especially like that it is
intuitive and easy to learn.”
– Kari Rieck, Executive Director, CASA-Voices for Children
Oregon, USA
Technology
Initiatives in
Latvian Libraries
Help Rural
Business Thrive
“By stimulating entrepreneurship and allowing more people to work
efficiently and physically independent of their customers and their
business’ headquarters, SWC’s facilitate settlement and growth in
rural areas. Participation and advocating might and, I believe, will
open other doors for…development.”
– Kristine Paberza, Impact Assessment Specialist, State Agency, Latvia
Riga, Latvia
Senior Ohioans
Gain Medicare
Savings Thanks to
Donated Software
“SAP Crystal Reports has no substitute. We could not run our
organization without it. Database management; funder reports;
strategic planning; evaluations; attorney fees; class action suits —
we rely on it for all our main programs.”
– Tom Bedall, Managing Attorney, Pro Seniors, Inc.
Cincinnati, Ohio, USA
Creating New
Beginnings for
India’s Impoverished
with Donated
Technology
“We are glad that NASSCOM Foundation is facilitating subsidized
and essential IT applications for NGOs across India. Thank you for
raising the bar and awareness on what ‘donation’ can mean to
NGOs.”
– Manoj Kumar, CEO, Naandi Foundation
Hyderabad, India
Reuse, Recycle,
and Recount: The
Freecycle Network
Tracks Free
Donations
“QuickBooks is probably the most used software by nonprofit
organizations. I’ve talked to others, and they are now switching over,
and I’ve even seen auditors asking other organizations to please
switch over. It’s just so much better for tracking.”
– Deron Beal, Executive Director, The Freecycle Network
Tucson, Arizona, USA
10. TechSoup Global Network Partners and Countries Served as of June 30, 2013
Australia Connecting Up
Austria Stiftungszentrum.de | Fundraising Verband Austria
Belgium SOCIALware
Bosnia-Herzegovina Directed Donations
Botswana SANGONeT (South African NGO Network)
Brazil Associação Telecentro de Informação e Negócios (ATN) (Telecentre Association of Business and Information)
Bulgaria Фондация “Работилница за Граждански Инициативи” (Workshop for Civic Initiatives Foundation)
Canada Centre for Social Innovation
Chile El Comité para la Democratización de la Informática (CDI Chile) (Committee for the Democratization of Information Technology)
Colombia Gates Global Libraries Program
Croatia Udruga za Nezavisnu Medijsku Kulturu (The Association for an Independent Media Culture (H-Alter))
Czech Republic Sdruzení VIA | Nadace Charty 77 (Via Association I Charta 77 Foundation)
East Timor Connecting Up
Egypt Professional Development Foundation
France Les Ateliers du Bocage
French Guiana Les Ateliers du Bocage
Germany Stiftungszentrum.de
Hong Kong 香港社會服務聯會 (The Hong Kong Council of Social Service)
Hungary Nonprofit Információs és Oktató Központ (NIOK) Alapítvány (Nonprofit Information and Training Centre Foundation)
India NASSCOM Foundation | GuideStar India
Ireland ENCLUDE
Israel NPTech – Nonprofit Technology
Italy Banco Informatico Tecnologico e Biomedico (BITeB)
Japan 日本NPOセンター (Japan NPO Center)
Kenya SANGONeT | Arid Lands Information Network
Lithuania Gates Global Libraries Program
Luxembourg SOCIALware
Macau 香港社會服務聯會 (The Hong Kong Council of Social Service)
Macedonia Directed Donations
Malaysia Connecting Up | 香港社會服務聯會 (The Hong Kong Council of Social Service)
Mexico Centro Mexicano para la Filantropía (Cemefi) (Mexican Center for Philanthropy)
Moldova, Republic of Gates Global Libraries Program
Montenegro Directed Donations
Netherlands SOCIALware | Stichting GeefGratis
New Zealand Connecting Up
Papua New Guinea Connecting Up
Philippines Connecting Up | 香港社會服務聯會 (The Hong Kong Council of Social Service)
Poland Fundacja TechSoup
Romania Ateliere Fara Frontiere | Asociatia TechSoup Romania
Russia Институт развития информационного общества (The Institute of the Information Society)
Serbia Directed Donations
Singapore Connecting Up | 香港社會服務聯會 (The Hong Kong Council of Social Service)
Slovakia Pontis Foundation
Slovenia Zavod MISSS (Youth Information and Counseling Center)
South Africa SANGONeT (South African NGO Network)
Spain Technosite
Sweden Forum för Frivilligt Socialt Arbete (National Forum for Voluntary Social Work)
Taiwan 開拓文教基金會 (Frontier Foundation)
Thailand Connecting Up | 香港社會服務聯會 (The Hong Kong Council of Social Service)
Ukraine Gates Global Libraries Program
United Kingdom Technology Trust
USA TechSoup Global
Vietnam Connecting Up | 香港社會服務聯會 (The Hong Kong Council of Social Service)
Reach
8
11. Countries served in FY 2013
•NetSquared Local Groups in FY 2013
NetSquared Local Groups Active in 2013
Abidjan, Ivory Coast Abidjan NetSquared Meetup Group
Adelaide, Australia NetSquared Adelaide
Auckland, New Zealand Auckland Net2
Austin, TX, USA Austin NetSquared Meetup Group
Baltimore, MD, USA The Tech & Social Change Baltimore Meetup
Belgrade, Serbia NetSquared Belgrade
Boston, MA, USA NetSquared Boston
Burlington, VT, USA The Burlington NetSquared Meetup Group
Cambridge, United Kingdom The Cambridge NetSquared Meetup Group
Chennai, India The Chennai NetSquared Meetup Group
Chicago, IL, USA Net2chi
Denver, CO, USA Tech4Good Denver
Douala, Cameroon The Douala NetSquared Meetup
Guatemala City, Guatemala Guatemala NetSquared Meetup -
Campus Tecnologico
Guayaquil, Ecuador The Guayaquil NetSquared Meetup Group
Honolulu, HI, USA NetSquared Honolulu
Houston, TX, USA The Houston NetSquared Meetup Group
Istanbul, Turkey NetSquared Istanbul
Johannesburg, South Africa NetSquared Jozi
Kampala, Uganda NetSquared Kampala Meetup Group
Lafayette, LA, USA NetSquared Lafayette
Mad River Valley, VT, USA The Mad River Valley NetSquared
Meetup Group
Manchester, United Kingdom Manchester NetSquared
Melbourne, Australia The Melbourne NetSquared Meetup Group
Minneapolis, MN, USA NetSquared Twin Cities
New Haven, CT, USA Social Change and Technology, New Haven
New Orleans, LA, USA Net2NO
New York, NY, USA 501 Tech Club NY
Paris, France Wiser Local Paris
Philadelphia, PA, USA USA, Net Tuesday Philly Meetup
Port Harcourt, Nigeria NetSquared Port Harcourt
Portland, OR, USA PDXTech4Good
Research Triangle, NC, USA NCTech4Good
San Francisco, CA, USA SF NetSquared
San Jose, CA, USA NetSquared.SV - Mobile and Social
Innovation Group
Seattle, WA, USA Greater Seattle NetSquared
Singapore, Singapore NetSquared Singapore
Taipei, Taiwan NetSquared Taiwan
Tokyo, Japan NetSquared Tokyo
Toronto, ON, Canada Toronto Net Tuesday
Vancouver, BC, Canada Net Tuesday Vancouver
Washington, DC, USA Net2DC
Wellington, New Zealand NetSquared Wellington
Reach
9
NetSquared Local Groups
are monthly community‐
building meetups run by
local leaders. They bring
together social activists and
local NGOs to discuss the
intersection of technology
and social change.
12. MULTI-COUNTRY DONORS
Adobe Systems Incorporated
Australia
Austria
Belgium
Bulgaria
Canada
France
Germany
Hong Kong
India
Indonesia
Ireland
Japan
Luxembourg
Macau
Malaysia
Netherlands
Philippines
Poland
Romania
Singapore
Slovakia
Slovenia
Taiwan
Thailand
UK
USA
Vietnam
Alpha Software, Inc.
Canada
USA
Altruia
Austria
Germany
Atlas Business Solutions, Inc.
Canada
USA
Blackbaud, Inc.
(eTapestry, NOZA)
Canada
USA
Bytes of Learning Incorporated
Botswana
Canada
India
Ireland
South Africa
Taiwan
UK
USA
Calxa
Australia
New Zealand
Cisco Systems, Inc.
Australia
Belgium
Canada
Czech Republic
France
Germany
Hong Kong
Hungary
Ireland
Italy
Luxembourg
Macau
Netherlands
Poland
Romania
Spain
Sweden
UK
USA
Citrix Systems, Inc.
New Zealand
Australia
Canada
Germany
UK
USA
CitySoft, Inc.
Canada
USA
CleverReach
Austria
Germany
Eagle Conferencing
India
UK
easyLearning (Serebra Learning
Corporation)
Belgium
Canada
Kenya
Luxembourg
Netherlands
New Zealand
USA
Efficient Elements
Germany
USA
Flickr
Australia
Brazil
Canada
Hong Kong
Spain
UK
USA
FluidSurveys (Chide.it, Inc.)
Belgium
Brazil
Canada
Luxembourg
Netherlands
Spain
Sweden
UK
USA
GiftWorks (Mission Research)
Australia
Botswana
Canada
Czech Republic
Germany
Hong Kong
Macau
New Zealand
Slovakia
South Africa
USA
GrantStation.com, Inc.
Canada
USA
Huddle
Canada
UK
USA
InLoox
Austria
Germany
Intuit, Inc.
Canada
USA
Kaspersky
Australia
New Zealand
Mailshell, Inc.
Canada
Ireland
New Zealand
Spain
UK
USA
Microsoft Corporation:
(Founding partner as of 1996)
Australia
Austria
Belgium
Botswana
Brazil
Bulgaria
Canada
Chile
Croatia
Czech Republic
Egypt
France
Germany
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Japan
Kenya
Luxembourg
Macau
Malaysia
Mexico
Netherlands
New Zealand
Philippines
Poland
Romania
Russia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Taiwan
Thailand
UK
USA
Vietnam
Donors
10
Glide Keeps
Flying High
with Software
Donations
“When family shows up on your front door, you let them in.
No matter what, no matter what, you let them in.”
– Dave Richmond, Glide Foundation
San Francisco, CA, USA
ANCHOR DONOR PARTNERS
13. O&O
Australia
Germany
India
New Zealand
Slovakia
Sweden
UK
ReadyTalk
Canada
USA
Red Earth Software, Inc.
Japan
Canada
USA
Sage North America
Canada
USA
SAP AG
(formerly Business Objects)
Australia
Austria
Belgium
Brazil
Bulgaria
Canada
Czech Republic
France
Germany
Hong Kong
Hungary
Indonesia
Ireland
Italy
Japan
Luxembourg
Macau
Malaysia
Mexico
Netherlands
New Zealand
Philippines
Poland
Singapore
South Africa
Spain
Sweden
Taiwan
Thailand
UK
USA
Vietnam
Shopify Inc.
Canada
USA
Society for Nonprofit
Organizations
Canada
USA
Symantec Corporation
Australia
Austria
Belgium
Botswana
Brazil
Canada
Egypt
France
Germany
Hungary
Indonesia
Ireland
Israel
Italy
Japan
Kenya
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Philippines
Poland
Singapore
South Africa
Spain
Thailand
UK
USA
Vietnam
Tangient LLC (Wikispaces)
Canada
UK
USA
Telosa Software, Inc
Canada
USA
SINGLE-COUNTRY DONORS
Australia
D-Link
HootSuite
MyBookingManager
NetLeverage
Refurbished Hardware
Sophos
Webroot
Austria
Refurbished Hardware
Canada
Sumac
Czech Republic
Zoner
France
AdB (Hardware)
Ciel
Germany
Braintool
Buhl
ELO
FundraisingBox
Laplink Software, Inc.
Lexware
Meetyoo
SoGehts
SurveyMonkey
Telefonica Germany
Userlike
Hong Kong
Version 2 Limited
India
BUSY Infotech
Quick Heal Technologies Pvt. Ltd.
New Zealand
Refurbished Computers
Poland
EVK
Ivona / iWebReader
LeftHand
Refurbished Computers – Teleta
VidCom.pl
Russia
iSpring
South Africa
Everlytic
Spain
Vodafone
Taiwan
Trend Micro
The Netherlands
Microsoft XBox
Worknets
UK
uberVU
Winfrasoft
USA
Acclivity LLC
Atomic Learning, Inc. d/b/a
Atomic Training
Azavea
BetterWorld Telecom LLC
BitDefender, LLC
Brocade Communications
Systems, Inc.
Caspio, Inc.
ClickTime.com, Inc.
Closerware LLC
Connect2Give, Inc.
Donor Perfect
Educational Broadband Service
Agency LLC dba Mobile Beacon
Environmental Systems Research
Institute, Inc. (ESRI)
Exclaimer, Inc.
FileMaker, Inc.
Guide By Cell Inc.
Horizon DataSys Corporation
HR Solutions Partners, Inc.
mindSHIFT Technologies, Inc.
(BestBuy Solutions, Inc.)
NAB-PayAnywhere, LLC
NetSuite Inc.
Palo Alto Software, Inc.
People-OnTheGo
Philantech Inc.
QuickBooks® Made Easy™
Seagate Technology LLC
Teespring LLC
Ultralingua, Inc.
Refurbishing partners
USA
Arrow Global Asset Disposition,
Inc. (formerly Redemtech)
InterConnection
PC Rebuilders & Recyclers (PCRR)
11
Donors
14. Institutional Supporters in Fiscal Year 2013
Aga Khan Foundation
Amgen Foundation
Bill & Melinda Gates Foundation
Blue Shield of California Foundation
Charles Stewart Mott Foundation
GlobalGiving Foundation
Gordon and Betty Moore Foundation
John D. and Catherine T. MacArthur Foundation
Microsoft Corporation
Ministry of Labour and Social Policy, Poland
National Endowment for Democracy
Rockefeller Brothers Fund
SAP Foundation, a corporate advised fund of Silicon Valley Community Foundation
Symantec Foundation, a corporate advised fund of Silicon Valley Community Foundation
The William and Flora Hewlett Foundation
Vodafone Americas Foundation
These organizations provided generous grant funding for projects occurring in Fiscal Year
2013. We would also like to thank our Board of Directors and other individual donors for
their significant support of TechSoup Global.
The photos for the Year in Review 2013 were generously provided
by TechSoup Global staff, Local Impact Map participants, and by
Howard Koons www.flickr.com/photos/koons
Funders
12
WildiZe Foundation
Builds a Website
That Serves
African Animal
Conservation
“Our original website lacked the professionalism of the work
our foundation was achieving. We now feel that the visual
design created with Photoshop is on par with the work we are
accomplishing in the world.”
– Spokesperson, WildiZe Foundation
Multiple Locations – Africa
Italian Cooperative
Obtains Much-
Needed
Collaboration
Software
“For more than 30 years we have shared the wishes of disabled
children, adults and their families, by managing the development
of amenities and projects tailored to their specific needs. Thanks to
TechSoup Italia and Microsoft’s SharePoint donation we are now able
to more efficiently serve our community.”
– Spokesperson, Services and Solidarity Cooperative
Busto Arsizio, (Lombardy region) Italy
White County
Public Library Plugs
In To New, Secure
Workstations
“The Symantec software was used as protection on our staff computers.
The HP desktop computers we received were used to upgrade and
increase our computers available for public use at the library.”
– Michael Humphrey, Program Manager, White County Public
Libraries
White County, Georgia, USA
Tech Donations
Boost Romanian
Group Helping
the Disabled
“[As a result of the Cisco donation], all of our saved funds are
redirected to help our beneficiaries.”
– Alina Sima, Program Coordinator, Pentru Voi Foundation
Timisoara, Romania
15. $0.0
FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13
$0.5
$1.0
$1.5
$2.0
$2.5
$3.0
$3.5
US$4.0 billion
Global Cumulative Savings to the Sector
(in US$ Billion)
To date, the TechSoup Global network has saved the global sector more than
US$3.751 billion when compared to the retail value of donations distributed.
A Sustainable Network
Earned Income
That Stays with Network Partners
US$7,115,435
Earned Income
US$24,703,978
Contributed Income
US$2,493,337
In Fiscal Year 2013, the TechSoup Global Network had a total income of US$34 million.
To support network sustainablity, 21 percent of income – or US$7.1 million – went
toward delivering value-added services and creating jobs within the network.
13
Financials
16. TechSoup Global
435 Brannan Street, Suite 100
San Francisco, CA 94107-1780 USA
+1.415.633.9300
www.techsoupglobal.org
GuideStar International
Can Mezzanine
49 – 51 East Road
Old Street, London N1 6AH
United Kingdom
+44.207.250.8407
www.guidestarinternational.org
Fundacja TechSoup
Aleje Ujazdowskie 37 lok. 3, 3a, 3b
00-540 Warszawa, Poland
+48.22.502.29.89
www.fundacja-techsoup.org
