This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here: https://flevy.com/browse/business-document/analytics-and-bi-reference-architecture-3782 DOCUMENT DESCRIPTION A reference architecture for Analytics and BI. Consisting of the following comprehensive views 1 - Reference - showing the component elements that make up a comprehensive technical architecture 2 - Service - A framework of Execution, Development and Operational services 3 - Realisation approach - a sketch of how organisations can begin implementation/growth 4 - Capabilities definitions - descriptions of the various capabilities required to deliver advanced analytics/BI 5 - An information value chain a la Porters value chain model 6 - CoE thoughts - some sketched ideas on the formation of a CoE for analytics

1. Reference Architecture
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Advanced Analytics BI Reference Architecture
Language identity
Word identity
Categorisation
Annotation
Search
Index /
Catalog
Extended
Metadata
and Facts Analytical Data Extract
(from datawarehouse
platform)
Text analytics /
Mining engine
Linguistic
analysis
Enterprise Information Integration
ECM Services
Web
logs Applications
Production
Operational
Applications
Financial
Operational
Applications
Low Latency Data Bus
Web usage
feeds
Market
data feeds
Social data
feeds
In Memory
Database
Stream
analytics engine
Aggregation services
Channels
MDM services
Metadata
services
ECM
services
Data
Marts OLAP
Production
CRM
Applications
Operational analytics User
driven Dashboards,
reporting planning
Historic or timed Business
performance presentation
Business Process Integration
– Near real time
Optimisation action feeds
alerts and notifications
Information Discovery
Provisioning
Hadoop
Redshift
On
premise
EC2
Simple
DB
Dynamo
DB
Cloud
Search
Operations
Development
Sentiment
analytics engine
Batch Analysis
Analytical
processed
data store
(EDW)
HDFS / Map ReduceNo SQLData Warehouse
Perpetual
Raw
Perpetual
Clean
Machine
Learning
Visualisation tools

2. Information Capabilities
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Advanced Analytics BI Reference Architecture
Better decisions (with lower cost) are made regarding information improvements.
Solution_vision
Capability
Why
Design a series of attributes linked to the Information Vision and aligned to the leadership levels in the organisation to
track and incentivise the right behaviours throughout the organisation.How
Business leaders from across the organisation are measured on information stewardship, accountability,
operating and enablement.
Information Leadership
A better set of information solutions through information programme enablement and alignment between initiative
spend and business outcomes.
Solution_vision
Capability
Why
Create a very senior business committee to assign a definition to the word 'information' and to assess the 3-5 key vision
statements that should be communicated across the organisation. These vision statements are not technical in nature
but instead represent how everyone should treat data and information on a day-to-day basis.
How
A coherent business vision for information usage at AWE communicated throughout the functions and
programmes sponsored at a senior executive level.
Information Vision
Lower cost solutions, more synergy between solutions and less rework in the future.
Solution_vision
Capability
Why
Create a governance board with the right 'hooks' into the organisation to help monitor and guide information and data
projects.How
A company-wide information design approach provides accelerators to leverage common ways of working,
practice and systems across different parts of the AWE organisation.
Information Design Authority
A better set of information solutions through information programme enablement
Solution_vision
Capability
Why
Create an ongoing ability for the organisation to develop and maintain its information strategy with appropriate KPIs to
monitor the linkage between the business strategy and the information strategy. Provide support for the business
strategy by creating, maintaining and refreshing an information strategy which, in turn, is linked and underpinned by the
IT strategy.
How
The business strategy will be underpinned by an information strategy (and associated projects) and there will
be a single view of that strategy across AWE.
Information Strategy
The 'picture' of the organisation from a process improvement standpoint is more complete (as it includes data and
information measurement). The feedback loop into the Information Project Portfolio is more clear.
Solution_vision
Capability
Why
Leverage the IJtPE (Improvement Journey to process excellence) to include information and data processes and
measures. Also, develop a competency to use the measurement information to improve information.How
People are measured on an agreed set of KPIs around system, data and information usage and project
delivery to ensure alignment to the Information Vision and Strategy.
Information Performance Measurement
Reduction of variation of information processes in the business.
Solution_vision
Capability
Why
Create a centre of competence to help information process owners throughout the business document and implement
information processes into the existing business processes.How
A clear set of Information Management (IM) and business processes to manage information are available to
implement to all parts of the business.
Information Process Ownership and Definition
Lower the risk of not keeping information in an organised way for long enough (or for too long).
Define the information lifecycle that is linked to both the business strategy and information strategy and link
the Information Lifecycle to the architecture principles executed by the information architecture
competency.
Information Lifecycle Strategy
Why
Solution_vision
How
Capability
Fewer projects across the business are delivering the same or competing capabilities and diverging sets of results/
definitions.
Solution_vision
Capability
Why
Use the knowledge of the reporting systems to create a starting point of cuAWEent and upcoming projects. Deliver a
'sales message' to the functions (and sectors?) to create the engagement. Create a working network of people
throughout the business who are implementing information projects and use that network to create a bottoms-up
version of the portfolio.
How
A process to capture a single view of all information projects (with the right level of security access for
sensitive projects) that is aligned to the information strategy and the process of communication and
distribution of the 'list'.
Information Project Portfolio
Less rework of solutions and higher adoption of projects/systems (because of more consistent delivery) leading to less
rework.
Solution_vision
Capability
Why
Create a consistent method for capturing requirements for information and data projects across the organisation and
develop the associated KPIs to track the success of requirements delivery.How
A consistent method and checklists for the group of people (who could be called the business analysts, as
they are today) to coAWEectly capture all of the business requirements for new information capabilities.
Information Requirements Capture
Faster delivery of business needs
Solution_vision
Capability
Why
Integrate with the programme office to develop delivery methods suited to information and data projects, including
more agile and flexible delivery with fewer gates.How
A suite of information delivery methods (not a single one-size-fits-all method) is linked to risk assessment
that Information projects can select based on business requirements for the project. Some projects can be
delivered more quickly and with fewer s
Information Project Delivery Methods
People spend less time looking for information.
Solution_vision
Capability
Why
Integrate with the corporate communication team to create a reusable series of information communication
mechanismsHow
Best practices, new information sources, success stories, improvements, information repositories and 'the art
of the possible' are regularly communicated from IT back to the business (and vice versa)
Information Communication Competency
Less turnover of key information staff (leading to less external hiring and re-training).
Solution_vision
Capability
Why
Create a set of information skills, mapped to roles, create standard annual objectives, assess people against the
competency model, identify skills gaps and feed back through to the business, create a community of practice and
monitor the success of cross-business meetings.
How
Link the skills required to manage information and data across cuAWEently disconnected parts of the
business into a common competency model. E.g., an information architect sitting in one part of the business
has the same skills - and objectives - as his
Information Skills
More business value per IT/Information delivery employee. Faster delivery of information requirements because of less
backlog.
A single place for business demand to be assessed along side the total Rolls-Royce ability to deliver
information solutions (IT and business).
Information Demand/Supply Management
Why
Solution_vision
How
Capability
Information project delivery is less expensive and of a higher quality.
Solution_vision
Capability
Why
Create a definition of a set of services that support the information strategies and the mapping of the services to who
can provide the services. Develop the governance model to monitor usage of the services and the KPIs to track the
usage.
How
The matchmaker between business and IT need for an Information service and the supplier of that service. A
monitoring technique of which business initiatives are using which services gives a view of the
standardisation and completeness of solutions. All
Information Bureau (Services Network)
Reduced cost of ad hoc and standard reporting and other information needs through better visibility of the cost.
Solution_vision
Capability
Why
Consideration should be made towards the people, process, technology and governance aspects of developing such a
capability in comparison to the value of good quality & timely informationHow
A transparent cost estimate is provided to business 'requestors' of data and information. This is both for the
implementation cost and the ongoing ownership cost. Managers throughout the business will understand
the cost of populating, developing and ma
Information Costing
Better user adoption of systems, leading to a lower cost per user for information solutions.
Solution_vision
Capability
Why
Ensure user training isn't a barrier to using expensive AWE training systems.How
A consistent set of processes and materials to provide both initial training for new systems and ongoing user
training for current systems across AWE.
Information Training
Lower cost of support of information systems.
Solution_vision
Capability
Why
Work with the programme office to create a standard set of checklists and monitoring procedures to ensure that all
information and data initiatives are transitioned into support in the best possible wayHow
A consistent method and checklists for the group of people who deliver information capabilities to transition
those capabilities into BAU in the best possible way.
Information Transition-into-Service
Reduce duplication of effort.
Solution_vision
Capability
Why
Understand the kills, interests and roles of people throughout the organisation and instil a framework to continually
encourage the communities to meet and incentivise people to share ideas.How
Industrialise the methods of getting people together on a regular basis and links of those communities to
information repositories.
Communities of Practice
Lower costs due to system reimplementation.
Solution_vision
Capability
Why
Create a process to update the definitions and the processes to keep the model updated, aligned and governed.How
All business expressions and data elements used within the business have a documented and understood
definition which is easily accessible to all colleagues and with clear ownership and metrics to track the usage.
Business Glossary (Enterprise Data Model)
To make everyone in the organisation treat information and data as assets.
Solution_vision
Capability
Why
Catalogue and value key information and data sets and publish that valuation for information owners.How
Show the contribution of each piece of data and information to the total value of information as a company.
Information Valuation
Use and re-use the best information tool and to share information easier and faster and cheaper.
Solution_vision
Capability
Why
Create a repository of information tools and associated licenses; create a strategy for toolset rationalisation; develop
the skills to architect solutions based on the best possible tool; be able to provide support and guidance to the business
and IT in selecting the right tool for the job.
How
A common strategic toolset satisfies the majority of business requirements and the toolset selection is
industrialised to release the business from making these decisions without a holistic architectural view.
Information Toolset Architecture
Lower cost of system implantation and much less rework.
Solution_vision
Capability
Why
Create a competency to develop and own an enterprise data model.How
A single enterprise data model for all objects.
Data Model
The number of system implementations is reduced through reuse of existing assets.
Solution_vision
Capability
Why
Work with the Technology Office to increase the scope of the cuAWEent information architecture function and their
ability to work with projects in the business.How
A clear link between the information strategy and the supporting information (data and document)
architecture with a clear set of standards.
Information Architecture
Business decisions are more likely to be coAWEect and decisions can be made faster.
Solution_vision
Capability
Why
Create 'gurus' throughout the business with strong central support about new tools and techniques relating to
information presentation.How
Information is presented in high-quality, consistent ways across the business through sharing of best
practices and architecting of presentation methods by data presentation experts.
Information Presentation Improvement
Information doesn't go missing or into the wrong hands.
Solution_vision
Capability
Why
Work with the corporate security function to improve their competency around information and data security.How
A single, clear and robust security model is available to the entire business, linked with the data model and
application architecture.
Information Security
The organisation spends less time about asking about the accuracy of the data and more time taking actions.
Solution_vision
Capability
Why
Create clear line of sight to the master data; the people monitoring the data use their business experience knowing the
areas where things can go wrong to create the automated rules to determine the data quality. Also, create an agreed
metric(s) to assess data quality and the governance processes to activate a response plan.
How
Data quality focuses on accuracy rather than IT loading compliance and the quality is proactively monitored
and the accuracy (with notes about exceptions) is reported using a standard sets of data quality metrics. It is
not about getting to 100% accuracy
Data Quality Monitoring
Better decisions are made.
Solution_vision
Capability
Why
Create the ability for the organisation to consistently do data cleansing without having to reinvent how to do it each
time.How
Data quality issues are proactively addressed in a consistent way across the business.
Data Cleansing
People spend less time finding the information they need
Solution_vision
Capability
Why
Use automated tools at the outset to locate information and create a team, with links to the enterprise data model, to
classify the data at a subject-area level. Deliver the catalogue in a user-friendly format, including the possibility of
searching for information.
How
What information is available and where it is stored across all parts of the business is clearly understood and
can be made accessible to different parts of the business as necessary
Information Cataloguing
Lower cost of support.
Solution_vision
Capability
Why
Create a set of service lines, including a first line of support, for all information and data questions.How
A formalised process for escalation of information issues frees up business time
Information Helpdesk
Improved decision making based on data insights, leading to financial benefits.
Solution_vision
Capability
Why
Create a community of practice and a common role description for a Data AnalystHow
Bottom-up data analytics from the people in the organisation who are already doing similar jobs in a way that
makes the senior parts of the organisation recognise the value of analytics.
Data Analytics
More accountability and alignment of business objectives to improve bottom-line.
Solution_vision
Capability
Why
There is one set of KPIs linked to business drivers.How
Top-level KPIs (defined in the business strategy) are reflected in the lower-level KPIs of the organisation are
tied to the information systems.
KPI Cascading
How
Capability
Why
Information Architects delivers processes to semantically describe information to information workers,
accelerated by using business data dictionary while engaging with rules and constraints, all monitored by
completion measures to allowstandards owners t
Solution_vision
Information Metamodelling
To make organisational knowledge widely available and highlight key learnings
Solution_vision
Capability
Why
A simple governance process to provide create once publish everywhere(COPE) paradigm for knowledge sharingHow
An holistic manner for which knowledge is captured catalogued and published in an easy to consume manner
Knowledge Management Architecture
To enable organisational knowledge growth
Solution_vision
Capability
Why
Specialised serviceHow
Librarians offareas of the IM estateer the specialist knowledge to collect together information into
navagatable
Information Curation
To enable exploitation of data information
Solution_vision
Capability
Why
Through architectual practiceHow
BI Architect delivers an enterprise wide definition of business data
BI Architecture
Capability definitions
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/analytics-and-bi-reference-architecture-3782

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