Slack Traction Session At DEMO Fall 2014

Erick Schonfeld
Erick SchonfeldCo-Founder at TouchCast, Founding Partner at Traction Technology Partners
Slack Traction Session At DEMO Fall 2014
Stewart Butterfield
Traction Section
Slack: Daily Active Users
A Closer Look at the Mechanics
• Conversion happens at the level of the
team, not the individual
• It is very binary — we don’t work on
“engagement” because it is all or nothing
• Conversion looks different on every team
Online Media Company
Heathcare Company
Live Events/Promoter
Payments Company
Different Payments Company
Creative Agency
Infrastructure/Hosting Company
Slack: Daily Active Users
Slack: New Accounts Created Per Day
Numbers
310k
Daily Active Users
85k
Paid Seats
0.24B
Messages/month
42k
Active teams
2h5m
Average time active DAU
34.5
Messages/person
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Slack Traction Session At DEMO Fall 2014