Every Managed Services IT provider will say that your uptime is guaranteed. But what happens when something happens? Here are some Tips To Choose Right Managed IT Services Provider in Brisbane: 1. You Know You’re Partnered With The Right one 2. You Trust Their Experience 3. You’re Confident in Their Disaster Recovery Plan 4. You Can Understand The Service Level Agreements 5. You Know Your Getting Value for Your Money 6. They Sound Like People 7. Pro Tip – Ask for References Visit: https://www.elevate.com.au/managed-it-service-brisbane/

1. Top 7 Tips To
Choose Right
Managed IT
Services Provider
in Brisbane?

2. About Elevate Technology - Brisbane
1. We offer pro-active managed IT Services and IT support
throughout the Brisbane, Mackay and Newcastle.
2. Our IT Consultants has 10+ years of IT experience.We
believe our Elevate Manage offering provides the best
value for clients big and small.
3. Our IT Consultants has 10+ years of IT experience.We
believe our Elevate Manage offering provides the best
value for clients big and small.

3. What Are Managed Services Provider?
• A managed service provider (MSP) delivers services,
such as network, application, infrastructure and security,
via ongoing and regular support and active
administration on customers’ premises, in their MSP’s
data center (hosting), or in a third-party data center.
• Pure-play MSPs focus on one vendor or technology,
usually their own core offerings.
• The term MSP traditionally was applied to infrastructure
or device-centric types of services but has expanded to
include any continuous, regular management,
maintenance and support.

4. 1. You Know You’re Partnered With The Right one
1. You Trust Their Experience
2. You’re Confident in Their Disaster Recovery Plan
3. You Can Understand the Service Level
Agreements
4. You Know Your Getting Value for Your Money
5. They Sound Like People
6. Pro Tip – Ask for References

5. 2. You Trust Their Experience
1. Certifications are wonderful, but nothing trumps
some good old experience. Get to know how long
your Brisbane service provider has been around.
2. Don’t be afraid to ask for reference projects. You’ll
want to see if any previous projects match the
requirements that you be seeking. This is the
easiest way to know if your request can be easily
handled.

6. 3. You’re Confident in Their Disaster Recovery Plan
Every Managed Services IT provider will say that
your uptime is guaranteed.
But what happens when something happens?
Here are some questions you can ask your potential
provider:
1. Do you have a disaster recovery plan?
2. Have you ever had to use it before?
3. How successful was the plan?
4. How recently has the plan been updated?

7. 4. You Can Understand The Service Level Agreements
• Service Level Agreements are about
transparency. With the right managed services
provider, you should be able to clearly understand
what you are paying for.
• Furthermore, the expectations of yourself and the
provider should be easily laid out so that you can
reference them at any time.
• Anytime you feel confused about service level
agreements that is a red flag. If you ask a
question about the SLAs and you feel more
confused, then you are with the wrong provider.

8. 5. You Know Your Getting Value for Your Money
• Experts have a way of executing tasks with such
efficiency and class that you know you’re getting
your money’s worth.
• With the right IT services provider, not a single
thought is wasted on if you’re going to have server
or network issues. All your energy goes toward the
things that matter.

9. 6. They Sound Like People
• Don’t you just hate talking to robots. There’s no
reason for you to suffer through poor customer
service for the promise of exceptional managed
services. You can have both.
• The best-case scenario is to find a team that
prioritizes communication and customer
relationships.
• These types of companies will tend to have a 24/7
helpdesk that is readily available.
• They will also be willing to advertise their
response times because they know that
competing firms don’t tend to share these values.

10. 7. Pro Tip – Ask for References
• Try to get into contact with companies who
worked with your potential service provider before.
• These days with LinkedIn and other social media,
it’s much easier to get into contact with decision
makers to get this kind of information.
• You’ll want to ask the references if they felt like
experienced all the above with your potential
provider.
• If they have moved on to a new provider, ask them
why the relationship ended and be sure to take
that into account when you make your final
decision.

11. 29 Buxton St, Ascot, QLD, 4740
Tel No.: +1-300-463-538
Email: hello@elevatetech.com.au
Official Website:-
https://www.elevate.com.au

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