User Experience UX for Developers
- 15. Google Drive Google Docs
COGNITIVE FRICTION INCREASES WITH TWO DIFFERENT MENUS ON SAME FILE’s
RIGHT CLICK OPTIONS WITHIN SAME NETWORK OF GOOGLE
Editor's Notes
- Low friction, higher productivity,
Higher friction, lower satisfaction
- Cognitive – foundation. General across gender, race and environment.
Emotional – difficult. personal. Perceptive. Cultural.
Physical – mouse, keyboard, gestures
- Part of the brain involved in Motivation, Emotion, Learning and Memory