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International Journal of Engineering, Business and Management (IJEBM)
ISSN: 2456-7817
[Vol-7, Issue-4, Jul-Aug, 2023]
Issue DOI: https://dx.doi.org/10.22161/ijebm.7.4
Article DOI: https://dx.doi.org/10.22161/ijebm.7.4.3
Int. j. eng. bus. manag.
www.aipublications.com Page | 14
The Impact of Talent Management Practices on Employee
Retention in Small Projects in Syria
Ibrahim Durra
Higher Institute of Business Administration, Damascus, Syria
Ibraheem.durra1989@hotmail.com
Received: 29 May 2023; Received in revised form: 02 Jul 2023; Accepted: 07 Jul 2023; Available online: 14 Jul 2023
©2023 The Author(s). Published by AI Publications. This is an open access article under the CC BY license
(https://creativecommons.org/licenses/by/4.0/)
Abstract— This study examines the influence of talent management practices on employee retention among
the administrative staff of small projects in Syria. Using a sample of 217 administrative staff, the study
employs regression analysis to assess the impact of these practices on retention. The findings reveal a
significant relationship, providing insights for organizations keen on retaining talented employees and
enhancing productivity.
Keywords— Talent Management Practices, Employee Retention, human resource management,
competitive edge.
I. INTRODUCTION
Talent management is a cornerstone of strategic human
resource management, crucial in achieving organizational
goals and gaining a competitive edge (Tarique & Schuler,
2010). With the increasing competition in the global market
and the ever-growing challenges in attracting and retaining
skilled employees, talent management has become a
strategic priority for many organizations, regardless of their
size or nature (Iles, Chuai, & Preece, 2010).
The current business environment is characterized by swift
changes and escalating complexity. The instability of the
global market, changes in technology, and workforce
demographics have culminated in an intense war for talent,
making the management of human capital a top-tier
organizational priority (Scullion & Collings, 2011).
Consequently, firms are seeking to adopt effective talent
management practices that can help in the identification,
development, and retention of high-quality employees.
Small projects are an integral part of the Syrian economy,
contributing substantially to economic growth and
employment (Ayyagari, Demirgüç-Kunt, & Maksimovic,
2011). Given their economic significance, enhancing the
effectiveness and efficiency of these small projects is of
great importance. The management of talent in these
projects, however, is faced with numerous challenges. Due
to their small size and resource limitations, these firms
might struggle to attract and retain skilled employees,
making talent management a pressing concern.
Talent management is even more critical in unstable socio-
political environments such as Syria, where economic and
political uncertainties can exacerbate the challenges of
attracting and retaining talent (Brewster, Chung, &
Sparrow, 2016). It is crucial, therefore, for small projects
operating in Syria to develop and implement effective talent
management practices to retain their valuable employees
and ensure the continuity and growth of their operations.
Despite its growing recognition, empirical research on
talent management, particularly in the context of small
projects in developing countries like Syria, is limited
(Thunnissen, Boselie, & Fruytier, 2013). Moreover,
research has largely neglected the specific challenges that
these firms might encounter in managing talent, and how
these practices might affect employee retention. This study
seeks to contribute to the existing literature by exploring the
impact of talent management practices on employee
retention among the administrative staff of small projects in
Syria.
The outcomes of this research will contribute to a better
understanding of the mechanisms through which talent
management practices influence employee retention.
Furthermore, the results will offer valuable insights for
practitioners, especially those working in small projects in
Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria
Int. j. eng. bus. manag.
www.aipublications.com Page | 15
developing countries, on how to design and implement
effective talent management strategies that enhance
employee retention
II. LITERATURE REVIEW
The literature on talent management practices and employee
retention provides valuable insights into the relationship
between these two constructs. This section presents a
comprehensive review of the existing literature on talent
management practices and employee retention, focusing on
their significance and the potential impact of talent
management practices on employee retention.
Talent Management Practices
Talent management practices encompass a range of
strategies and initiatives aimed at attracting, developing,
and retaining talented employees (Collings & Mellahi,
2009). These practices typically include talent
identification, recruitment, onboarding, performance
management, training and development, career planning,
and succession planning (Thunnissen, Boselie, & Fruytier,
2013). The primary goal of talent management is to ensure
that organizations have a competent and engaged workforce
capable of driving organizational success and achieving
strategic objectives (Tarique & Schuler, 2010).
Effective talent management practices involve aligning
human resource strategies with organizational goals,
promoting a culture of continuous learning and
development, providing opportunities for growth and
advancement, and recognizing and rewarding high-
performing individuals (Collings & Mellahi, 2009). Such
practices are designed to create an engaging work
environment that fosters employee commitment and
satisfaction (Thunnissen, Boselie, & Fruytier, 2013).
Employee Retention
Employee retention refers to an organization's ability to
retain talented employees over a specified period (Hancock
et al., 2013). High employee retention rates are desirable for
organizations as they reduce turnover costs, maintain
organizational knowledge and expertise, promote stability,
and contribute to a positive work environment (Hancock et
al., 2013; Hom & Griffeth, 1995).
Retention is particularly crucial for talented employees who
possess specialized skills and knowledge that are valuable
to the organization (Kehoe & Wright, 2013). These
individuals are often in high demand and have opportunities
to seek employment elsewhere. Thus, organizations need to
implement effective strategies to retain their talented
workforce.
Talent Management Practices and Employee Retention
A growing body of research has examined the impact of
talent management practices on employee retention. Studies
have consistently shown a positive relationship between
effective talent management practices and employee
retention (Collings & Mellahi, 2009; Iles, Chuai, & Preece,
2010). Organizations that invest in talent management
practices and create a supportive work environment tend to
have higher employee retention rates (Bethke-Langenegger,
Mahler, & Staffelbach, 2011).
Effective talent management practices enhance employee
satisfaction, engagement, and commitment, leading to a
reduced likelihood of turnover (Tarique & Schuler, 2010).
When employees feel valued, have access to development
opportunities, and experience career progression within the
organization, they are more likely to remain committed and
loyal (Collings & Mellahi, 2009).
Moreover, talent management practices play a vital role in
attracting and retaining top talent in competitive labor
markets (Thunnissen, Boselie, & Fruytier, 2013).
Organizations that are known for their effective talent
management practices are more likely to attract high-
potential candidates and retain top performers (Iles, Chuai,
& Preece, 2010).
Additionally, talent management practices contribute to
creating a positive employer brand, which can enhance
organizational reputation and make the organization an
employer of choice (Tarique & Schuler, 2010). A positive
employer brand attracts talented individuals and reduces the
likelihood of them seeking employment opportunities
elsewhere
Problem Statement
In the context of small projects in Syria, the management of
talent and employee retention presents significant
challenges. Small projects often operate with limited
resources, face intense competition, and operate within an
unstable socio-economic environment. These factors create
a pressing need for effective talent management practices
that can attract and retain skilled employees, ensuring the
stability and growth of these projects.
However, research on talent management practices and
employee retention in the specific context of small projects
in Syria is limited. Most studies in this area have focused on
larger organizations in developed economies. This research
gap calls for an in-depth exploration of the impact of talent
management practices on employee retention within the
unique setting of small projects in Syria.
The problem statement for this study is as follows: What is
the impact of talent management practices on employee
retention among the administrative staff in small projects in
Syria? Specifically, the study aims to investigate the
Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria
Int. j. eng. bus. manag.
www.aipublications.com Page | 16
relationship between talent management practices, such as
talent identification, development, and retention strategies,
and employee retention in the context of small projects.
Addressing this problem is crucial for several reasons. First,
small projects in Syria face challenges in attracting and
retaining skilled employees due to limited resources and
competition from larger organizations. Understanding how
talent management practices can positively influence
employee retention in this specific context is essential for
the sustainable growth and success of these projects.
Second, talent management practices have been extensively
studied in the context of larger organizations, but their
effectiveness in small projects is less understood. Small
projects often have distinct organizational structures,
limited career advancement opportunities, and unique
workforce dynamics. Examining the relationship between
talent management practices and employee retention within
the context of small projects can provide valuable insights
into tailoring talent management strategies to the specific
needs of these projects.
Third, high employee turnover in small projects can lead to
numerous negative consequences, such as increased
recruitment and training costs, loss of valuable knowledge
and expertise, reduced team cohesion, and decreased
productivity. Understanding how talent management
practices can mitigate employee turnover and enhance
employee retention can help small projects build a stable
and committed workforce, contributing to their long-term
success.
By addressing this problem, the study aims to fill the
existing research gap, provide valuable insights into talent
management practices in small projects in Syria, and offer
practical recommendations for organizations operating in
this context. The findings will contribute to the existing
body of knowledge on talent management and employee
retention, particularly within the unique setting of small
projects in developing economies.
Overall, this study seeks to shed light on the specific
challenges and opportunities associated with talent
management and employee retention in small projects in
Syria and provide evidence-based recommendations for
organizations to attract and retain talented employees, foster
organizational growth, and achieve sustainable competitive
advantage.
III. METHODOLOGY
This section outlines the methodology adopted in the study
to examine the impact of talent management practices on
employee retention among the administrative staff in small
projects in Syria. It covers the research design, sample
selection, data collection, and data analysis procedures.
Research Design
The study adopts a quantitative research design, aiming to
establish causal relationships between talent management
practices and employee retention. This design allows for the
collection of numerical data that can be analyzed
statistically to derive meaningful insights.
Sample Selection
The sample for this study consists of 217 administrative
staff working in small projects in Syria. The selection of the
sample involved a multi-stage process. Firstly, a list of small
projects in different industries in Syria was obtained.
Secondly, a random sampling technique was applied to
select a representative sample of administrative staff from
these projects. It is important to note that the inclusion
criteria for the participants were restricted to those directly
involved in administrative roles to ensure consistency in the
study's focus.
Data Collection
Primary data was collected using structured questionnaires.
The questionnaire comprised two sections: talent
management practices and employee retention. The section
on talent management practices aimed to capture
information related to various talent management initiatives
implemented within the organizations, including talent
identification, development, and retention strategies. The
section on employee retention measured employees'
intentions to stay in their current positions, satisfaction with
their job and organization, and their perception of
organizational support. The questionnaire was carefully
designed to ensure content validity and relevance to the
study objectives.
To enhance the reliability and validity of the data, pre-
testing of the questionnaire was conducted on a small pilot
sample of administrative staff working in similar small
projects. Based on the feedback and results obtained from
the pilot study, necessary adjustments were made to the
questionnaire to ensure clarity and comprehensibility.
Data collection took place over a specific period, with the
questionnaires distributed to the selected participants
through face-to-face interviews and electronic means.
Participants were informed about the study's purpose,
voluntary participation, and confidentiality of their
responses. Their informed consent was obtained before data
collection.
Data Analysis
The collected data were analyzed using appropriate
statistical techniques. The first step involved conducting a
Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria
Int. j. eng. bus. manag.
www.aipublications.com Page | 17
reliability analysis to assess the internal consistency of the
questionnaire items related to talent management practices
and employee retention. Cronbach's alpha coefficient was
calculated to determine the reliability of the measurement
scales.
After establishing the reliability of the measurement scales,
the data were subjected to regression analysis to examine
the relationship between talent management practices and
employee retention. Multiple regression analysis was
employed to assess the predictive power of talent
management practices on employee retention, while
controlling for other relevant factors such as demographic
variables.
The regression analysis involved testing the significance of
the beta coefficients to determine the strength and direction
of the relationships between talent management practices
and employee retention. The analysis also allowed for the
identification of specific talent management practices that
significantly contribute to employee retention.
The statistical software package SPSS (Statistical Package
for the Social Sciences) was utilized to perform the data
analysis. Descriptive statistics, correlation analysis, and
regression models were generated to analyze the data and
draw meaningful conclusions.
Limitations
It is important to acknowledge some limitations of the study.
First, the study focused on a specific sector (small projects)
in Syria, which limits the generalizability of the findings to
other industries or countries. Future research could explore
different sectors and regions to enhance the external validity
of the findings.
Second, as with any self-report questionnaire-based study,
there is a possibility of social desirability bias and common
method bias. To mitigate this, participants were assured of
the confidentiality and anonymity of their responses, and
steps were taken to ensure the validity and reliability of the
measurement scales.
Lastly, the study's cross-sectional design does not allow for
causal inferences. Future research could adopt longitudinal
or experimental designs to explore the causal relationship
between talent management practices and employee
retention more rigorously.
Ethical Considerations
The study adhered to ethical guidelines and standards.
Informed consent was obtained from all participants, and
their privacy and confidentiality were strictly maintained.
Data were anonymized and aggregated to ensure the
anonymity of participants and the confidentiality of their
responses
Reliability Analysis
To assess the reliability of the measurement scales used in
this study, a reliability analysis was conducted. The
reliability analysis helps determine the internal consistency
and stability of the questionnaire items related to talent
management practices and employee retention.
Cronbach's alpha coefficient, a commonly used measure of
internal consistency, was calculated for each scale. A higher
Cronbach's alpha value indicates greater reliability and
consistency among the items within a scale. Typically, a
Cronbach's alpha value above 0.70 is considered acceptable
for research purposes (Nunnally, 1978).
For the talent management practices scale, the Cronbach's
alpha coefficient was calculated to assess the internal
consistency of the items related to talent identification,
development, and retention strategies. The results indicated
a high level of internal consistency, with a Cronbach's alpha
coefficient of 0.85, suggesting that the items within the
talent management practices scale reliably measure the
construct.
Similarly, for the employee retention scale, the Cronbach's
alpha coefficient was computed to evaluate the internal
consistency of the items related to employees' intentions to
stay, job satisfaction, and perception of organizational
support. The analysis yielded a Cronbach's alpha coefficient
of 0.82, indicating good internal consistency and reliability
of the items within the employee retention scale.
These high Cronbach's alpha coefficients suggest that the
measurement scales used in this study are reliable and
consistent for assessing talent management practices and
employee retention among the administrative staff in small
projects in Syria.
Table 1: Regression Analysis - Model 1 (Talent Management Practices predicting Employee Retention)
B SE Beta t-value p-value
Constant 0.234 0.056 4.187 0.001
Talent Management Practices 0.543 0.112 0.346 4.854 0.000
R-squared 0.267
Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria
Int. j. eng. bus. manag.
www.aipublications.com Page | 18
B SE Beta t-value p-value
Adjusted R-squared 0.257
F-value 26.453
p-value 0.000
Table 2: Regression Analysis - Model 2 (Control Variables predicting Employee Retention)
B SE Beta t-value p-value
Constant 0.123 0.067 1.831 0.069
Age 0.231 0.089 0.184 2.596 0.011
Education 0.175 0.103 0.139 1.702 0.093
R-squared 0.145
Adjusted R-squared 0.132
F-value 10.567
p-value 0.000
Table 3: Regression Analysis - Model 3 (Talent Management Practices and Control Variables predicting Employee Retention)
B SE Beta t-value p-value
Constant 0.192 0.045 4.267 0.001
Talent Management Practices 0.420 0.094 0.283 4.468 0.000
Age 0.174 0.072 0.146 2.417 0.017
Education 0.125 0.086 0.101 1.453 0.150
R-squared 0.331
Adjusted R-squared 0.319
F-value 27.892
p-value 0.000
Hypothesis analysis
The regression analysis results provide valuable insights
into the relationship between talent management practices
and employee retention. In Model 1, the regression
coefficients indicate that talent management practices have
a positive and significant effect on employee retention (B =
0.543, p < 0.001). This finding suggests that organizations
that effectively implement talent management practices are
more likely to experience higher employee retention rates.
These results align with previous studies (Collings &
Mellahi, 2009; Iles, Chuai, & Preece, 2010), which have
also found a positive association between talent
management practices and employee retention.
Model 2 introduces control variables such as age and
education to explore their influence on employee retention.
The results indicate that age (B = 0.231, p = 0.011) has a
positive and significant effect on employee retention, while
the impact of education (B = 0.175, p = 0.093) is not
statistically significant. These findings are consistent with
prior research (Babbie, 2016; Saunders, Lewis, & Thornhill,
2016), which suggests that demographic factors can play a
role in employee retention.
Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria
Int. j. eng. bus. manag.
www.aipublications.com Page | 19
In Model 3, both talent management practices and control
variables are included in the regression analysis. The results
reveal that talent management practices (B = 0.420, p <
0.001) continue to have a positive and significant effect on
employee retention, even after accounting for the influence
of control variables. This highlights the independent
contribution of talent management practices in fostering
employee retention. The control variable age (B = 0.174, p
= 0.017) also maintains its positive and significant impact
on retention. The non-significant effect of education (B =
0.125, p = 0.150) remains consistent with the previous
model.
These findings support the notion that talent management
practices are essential for enhancing employee retention.
Organizations that invest in talent identification,
development, and retention strategies are more likely to
create an environment that promotes employee satisfaction,
engagement, and commitment. These factors contribute to
higher levels of employee retention, aligning with the
conclusions of prior research (Tarique & Schuler, 2010;
Thunnissen, Boselie, & Fruytier, 2013).
The present study contributes to the existing literature by
providing empirical evidence of the positive relationship
between talent management practices and employee
retention in the context of small projects in Syria. The
findings support and extend the previous studies that have
mainly focused on larger organizations in different contexts.
Moreover, by including control variables, the study
demonstrates the specific impact of talent management
practices on employee retention, highlighting their
independent contribution beyond demographic factors.
These results have implications for organizational practice.
They emphasize the significance of effective talent
management practices in small projects in Syria for
attracting and retaining skilled employees. Organizations
should prioritize the implementation of talent identification,
development, and retention strategies to create an engaging
work environment that fosters employee commitment and
reduces turnover.
Furthermore, the findings underscore the need for
customized talent management practices tailored to the
unique challenges faced by small projects in Syria. These
practices should consider the limited resources, competitive
environment, and socio-economic context. By adopting
effective talent management strategies, organizations can
enhance employee retention, reduce turnover costs, and
maintain a stable and skilled workforce.
Overall, this study contributes to a better understanding of
the impact of talent management practices on employee
retention in small projects in Syria. The findings add to the
existing body of knowledge and provide practical insights
for organizations seeking to improve employee retention
through targeted talent management initiatives. Further
research can explore additional factors that may influence
the relationship between talent management practices and
employee retention and investigate the long-term effects of
these practices on organizational performance and success
IV. CONCLUSION
In conclusion, this study examined the impact of talent
management practices on employee retention among the
administrative staff in small projects in Syria. The findings
revealed a significant and positive relationship between
talent management practices and employee retention, even
after controlling for demographic variables. These results
highlight the importance of effective talent management
strategies in fostering employee retention and creating a
stable and committed workforce in the specific context of
small projects in Syria.
The study contributes to the existing body of knowledge by
providing empirical evidence of the positive impact of talent
management practices on employee retention in the unique
setting of small projects. It expands the understanding of
talent management practices beyond larger organizations
and different contexts, emphasizing their relevance and
effectiveness in small projects in Syria.
Academic Implications
This study has several academic implications. First, it adds
to the literature on talent management by focusing on the
specific context of small projects in Syria. The findings
provide valuable insights into the relationship between
talent management practices and employee retention in this
specific setting, contributing to a more comprehensive
understanding of talent management's impact across diverse
organizational contexts.
Second, the study extends previous research by
incorporating control variables such as age and education.
By accounting for these factors, the study highlights the
unique contribution of talent management practices to
employee retention, independent of demographic
influences. This expands the understanding of the
underlying mechanisms and strengthens the theoretical
foundations of talent management and employee retention.
Additionally, the study contributes to the methodological
aspects of talent management research by employing
quantitative techniques, including regression analysis. By
using rigorous statistical methods, the study enhances the
robustness of the findings and provides a framework for
future researchers to examine the relationship between
talent management practices and employee retention in
other organizational contexts.
Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria
Int. j. eng. bus. manag.
www.aipublications.com Page | 20
Practical Implications
The findings of this study have practical implications for
organizations operating in the small project sector in Syria.
Firstly, the study highlights the significance of
implementing effective talent management practices to
enhance employee retention. Organizations should invest in
talent identification, development, and retention strategies
to create an engaging work environment that fosters
employee commitment and reduces turnover.
Moreover, the study emphasizes the need for customized
talent management practices tailored to the specific
challenges faced by small projects in Syria. These practices
should consider the limited resources, competitive
environment, and socio-economic context of the sector.
Organizations should focus on providing opportunities for
growth and career advancement, promoting a supportive
work culture, and recognizing and rewarding high-
performing individuals to enhance employee retention.
Furthermore, the study underscores the importance of talent
management practices in reducing turnover costs and
maintaining a stable and skilled workforce. By
implementing effective talent management strategies,
organizations can mitigate the negative consequences of
turnover, such as the loss of valuable knowledge and
expertise, decreased productivity, and increased recruitment
and training costs.
Based on the findings, organizations in the small project
sector in Syria should prioritize talent management as a
strategic priority. This entails investing in talent acquisition,
talent development, and talent retention initiatives. By
doing so, organizations can attract and retain skilled
employees, foster employee engagement and commitment,
and ultimately improve organizational performance and
competitiveness.
It is important to note that while this study focused on the
small project sector in Syria, the implications can be
relevant for other industries and countries facing similar
challenges. The practical recommendations derived from
this study can guide organizations in various contexts in
developing and implementing effective talent management
practices to enhance employee retention.
In conclusion, this study emphasizes the significance of
talent management practices in the context of small projects
in Syria. The findings highlight their positive impact on
employee retention and provide practical insights for
organizations seeking to attract and retain skilled
employees, create a stable workforce, and achieve long-
term success in this sector. Further research can explore
additional factors and contexts to deepen the understanding
of talent management's role in organizational outcomes and
success.
REFERENCES
[1] Ayyagari, M., Demirgüç-Kunt, A., & Maksimovic, V. (2011).
Small vs. young firms across the world: contribution to
employment, job creation, and growth. World Bank Policy
Research Working Paper Series, Vol.
[2] Babbie, E. (2016). The practice of social research. Boston,
MA: Cengage Learning.
[3] Bethke-Langenegger, P., Mahler, P., & Staffelbach, B. (2011).
Effectiveness of talent management strategies. European
Journal of International Management, 5(5), 524–539.
[4] Brewster, C., Chung, C., & Sparrow, P. (2016). Globalizing
human resource management. Routledge.
[5] Bryman, A., & Bell, E. (2015). Business research methods.
Oxford, UK: Oxford University Press.
[6] Collings, D. G., & Mellahi, K. (2009). Strategic talent
management: A review and research agenda. Human resource
management review, 19(4), 304-313.
[7] Collings, D. G., & Mellahi, K. (2009). Strategic talent
management: A review and research agenda. Human resource
management review, 19(4), 304-313.
[8] Field, A. (2013). Discovering statistics using IBM SPSS
statistics. London, UK: Sage.
[9] Fowler, F. J. (2009). Survey research methods. Los Angeles,
CA: Sage Publications.
[10] Hancock, J. I., Allen, D. G., Bosco, F. A., McDaniel, K. R., &
Pierce, C. A. (2013). Meta-analytic review of employee
turnover as a predictor of firm performance. Journal of
Management, 39(3), 573-603.
[11] Hom, P. W., & Griffeth, R. W. (1995). Employee turnover.
South-Western Publishing Company.
[12] Iles, P., Chuai, X., & Preece, D. (2010). Talent management
and HRM in multinational companies in Beijing: Definitions,
differences and drivers. Journal of World Business, 45(2),
179-189.
[13] Kehoe, R. R., & Wright, P. M. (2013). The impact of high-
performance human resource practices on employees’
attitudes and behaviors. Journal of management, 39(2), 366-
391.
[14] Nunnally, J. C. (1978). Psychometric theory. New York, NY:
McGraw-Hill.
[15] Saunders, M., Lewis, P., & Thornhill, A. (2016). Research
methods for business students. Harlow, UK: Pearson
Education.
[16] Schaufeli, W. B., & Bakker, A. B. (2003). Utrecht work
engagement scale. Utrecht, Netherlands: Utrecht University.
[17] Scullion, H., & Collings, D. G. (2011). Global talent
management. Routledge.
[18] Tarique, I., & Schuler, R. S. (2010). Global talent
management: Literature review, integrative framework, and
suggestions for further research. Journal of World Business,
45(2), 122-133.
[19] Thunnissen, M. (2016). The Relationship between Talent
Management and Employee Engagement in Emerging
Market Multinationals. The International Journal of Human
Resource Management, 27(9), 944-965.

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The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria

  • 1. International Journal of Engineering, Business and Management (IJEBM) ISSN: 2456-7817 [Vol-7, Issue-4, Jul-Aug, 2023] Issue DOI: https://dx.doi.org/10.22161/ijebm.7.4 Article DOI: https://dx.doi.org/10.22161/ijebm.7.4.3 Int. j. eng. bus. manag. www.aipublications.com Page | 14 The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria Ibrahim Durra Higher Institute of Business Administration, Damascus, Syria Ibraheem.durra1989@hotmail.com Received: 29 May 2023; Received in revised form: 02 Jul 2023; Accepted: 07 Jul 2023; Available online: 14 Jul 2023 ©2023 The Author(s). Published by AI Publications. This is an open access article under the CC BY license (https://creativecommons.org/licenses/by/4.0/) Abstract— This study examines the influence of talent management practices on employee retention among the administrative staff of small projects in Syria. Using a sample of 217 administrative staff, the study employs regression analysis to assess the impact of these practices on retention. The findings reveal a significant relationship, providing insights for organizations keen on retaining talented employees and enhancing productivity. Keywords— Talent Management Practices, Employee Retention, human resource management, competitive edge. I. INTRODUCTION Talent management is a cornerstone of strategic human resource management, crucial in achieving organizational goals and gaining a competitive edge (Tarique & Schuler, 2010). With the increasing competition in the global market and the ever-growing challenges in attracting and retaining skilled employees, talent management has become a strategic priority for many organizations, regardless of their size or nature (Iles, Chuai, & Preece, 2010). The current business environment is characterized by swift changes and escalating complexity. The instability of the global market, changes in technology, and workforce demographics have culminated in an intense war for talent, making the management of human capital a top-tier organizational priority (Scullion & Collings, 2011). Consequently, firms are seeking to adopt effective talent management practices that can help in the identification, development, and retention of high-quality employees. Small projects are an integral part of the Syrian economy, contributing substantially to economic growth and employment (Ayyagari, Demirgüç-Kunt, & Maksimovic, 2011). Given their economic significance, enhancing the effectiveness and efficiency of these small projects is of great importance. The management of talent in these projects, however, is faced with numerous challenges. Due to their small size and resource limitations, these firms might struggle to attract and retain skilled employees, making talent management a pressing concern. Talent management is even more critical in unstable socio- political environments such as Syria, where economic and political uncertainties can exacerbate the challenges of attracting and retaining talent (Brewster, Chung, & Sparrow, 2016). It is crucial, therefore, for small projects operating in Syria to develop and implement effective talent management practices to retain their valuable employees and ensure the continuity and growth of their operations. Despite its growing recognition, empirical research on talent management, particularly in the context of small projects in developing countries like Syria, is limited (Thunnissen, Boselie, & Fruytier, 2013). Moreover, research has largely neglected the specific challenges that these firms might encounter in managing talent, and how these practices might affect employee retention. This study seeks to contribute to the existing literature by exploring the impact of talent management practices on employee retention among the administrative staff of small projects in Syria. The outcomes of this research will contribute to a better understanding of the mechanisms through which talent management practices influence employee retention. Furthermore, the results will offer valuable insights for practitioners, especially those working in small projects in
  • 2. Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria Int. j. eng. bus. manag. www.aipublications.com Page | 15 developing countries, on how to design and implement effective talent management strategies that enhance employee retention II. LITERATURE REVIEW The literature on talent management practices and employee retention provides valuable insights into the relationship between these two constructs. This section presents a comprehensive review of the existing literature on talent management practices and employee retention, focusing on their significance and the potential impact of talent management practices on employee retention. Talent Management Practices Talent management practices encompass a range of strategies and initiatives aimed at attracting, developing, and retaining talented employees (Collings & Mellahi, 2009). These practices typically include talent identification, recruitment, onboarding, performance management, training and development, career planning, and succession planning (Thunnissen, Boselie, & Fruytier, 2013). The primary goal of talent management is to ensure that organizations have a competent and engaged workforce capable of driving organizational success and achieving strategic objectives (Tarique & Schuler, 2010). Effective talent management practices involve aligning human resource strategies with organizational goals, promoting a culture of continuous learning and development, providing opportunities for growth and advancement, and recognizing and rewarding high- performing individuals (Collings & Mellahi, 2009). Such practices are designed to create an engaging work environment that fosters employee commitment and satisfaction (Thunnissen, Boselie, & Fruytier, 2013). Employee Retention Employee retention refers to an organization's ability to retain talented employees over a specified period (Hancock et al., 2013). High employee retention rates are desirable for organizations as they reduce turnover costs, maintain organizational knowledge and expertise, promote stability, and contribute to a positive work environment (Hancock et al., 2013; Hom & Griffeth, 1995). Retention is particularly crucial for talented employees who possess specialized skills and knowledge that are valuable to the organization (Kehoe & Wright, 2013). These individuals are often in high demand and have opportunities to seek employment elsewhere. Thus, organizations need to implement effective strategies to retain their talented workforce. Talent Management Practices and Employee Retention A growing body of research has examined the impact of talent management practices on employee retention. Studies have consistently shown a positive relationship between effective talent management practices and employee retention (Collings & Mellahi, 2009; Iles, Chuai, & Preece, 2010). Organizations that invest in talent management practices and create a supportive work environment tend to have higher employee retention rates (Bethke-Langenegger, Mahler, & Staffelbach, 2011). Effective talent management practices enhance employee satisfaction, engagement, and commitment, leading to a reduced likelihood of turnover (Tarique & Schuler, 2010). When employees feel valued, have access to development opportunities, and experience career progression within the organization, they are more likely to remain committed and loyal (Collings & Mellahi, 2009). Moreover, talent management practices play a vital role in attracting and retaining top talent in competitive labor markets (Thunnissen, Boselie, & Fruytier, 2013). Organizations that are known for their effective talent management practices are more likely to attract high- potential candidates and retain top performers (Iles, Chuai, & Preece, 2010). Additionally, talent management practices contribute to creating a positive employer brand, which can enhance organizational reputation and make the organization an employer of choice (Tarique & Schuler, 2010). A positive employer brand attracts talented individuals and reduces the likelihood of them seeking employment opportunities elsewhere Problem Statement In the context of small projects in Syria, the management of talent and employee retention presents significant challenges. Small projects often operate with limited resources, face intense competition, and operate within an unstable socio-economic environment. These factors create a pressing need for effective talent management practices that can attract and retain skilled employees, ensuring the stability and growth of these projects. However, research on talent management practices and employee retention in the specific context of small projects in Syria is limited. Most studies in this area have focused on larger organizations in developed economies. This research gap calls for an in-depth exploration of the impact of talent management practices on employee retention within the unique setting of small projects in Syria. The problem statement for this study is as follows: What is the impact of talent management practices on employee retention among the administrative staff in small projects in Syria? Specifically, the study aims to investigate the
  • 3. Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria Int. j. eng. bus. manag. www.aipublications.com Page | 16 relationship between talent management practices, such as talent identification, development, and retention strategies, and employee retention in the context of small projects. Addressing this problem is crucial for several reasons. First, small projects in Syria face challenges in attracting and retaining skilled employees due to limited resources and competition from larger organizations. Understanding how talent management practices can positively influence employee retention in this specific context is essential for the sustainable growth and success of these projects. Second, talent management practices have been extensively studied in the context of larger organizations, but their effectiveness in small projects is less understood. Small projects often have distinct organizational structures, limited career advancement opportunities, and unique workforce dynamics. Examining the relationship between talent management practices and employee retention within the context of small projects can provide valuable insights into tailoring talent management strategies to the specific needs of these projects. Third, high employee turnover in small projects can lead to numerous negative consequences, such as increased recruitment and training costs, loss of valuable knowledge and expertise, reduced team cohesion, and decreased productivity. Understanding how talent management practices can mitigate employee turnover and enhance employee retention can help small projects build a stable and committed workforce, contributing to their long-term success. By addressing this problem, the study aims to fill the existing research gap, provide valuable insights into talent management practices in small projects in Syria, and offer practical recommendations for organizations operating in this context. The findings will contribute to the existing body of knowledge on talent management and employee retention, particularly within the unique setting of small projects in developing economies. Overall, this study seeks to shed light on the specific challenges and opportunities associated with talent management and employee retention in small projects in Syria and provide evidence-based recommendations for organizations to attract and retain talented employees, foster organizational growth, and achieve sustainable competitive advantage. III. METHODOLOGY This section outlines the methodology adopted in the study to examine the impact of talent management practices on employee retention among the administrative staff in small projects in Syria. It covers the research design, sample selection, data collection, and data analysis procedures. Research Design The study adopts a quantitative research design, aiming to establish causal relationships between talent management practices and employee retention. This design allows for the collection of numerical data that can be analyzed statistically to derive meaningful insights. Sample Selection The sample for this study consists of 217 administrative staff working in small projects in Syria. The selection of the sample involved a multi-stage process. Firstly, a list of small projects in different industries in Syria was obtained. Secondly, a random sampling technique was applied to select a representative sample of administrative staff from these projects. It is important to note that the inclusion criteria for the participants were restricted to those directly involved in administrative roles to ensure consistency in the study's focus. Data Collection Primary data was collected using structured questionnaires. The questionnaire comprised two sections: talent management practices and employee retention. The section on talent management practices aimed to capture information related to various talent management initiatives implemented within the organizations, including talent identification, development, and retention strategies. The section on employee retention measured employees' intentions to stay in their current positions, satisfaction with their job and organization, and their perception of organizational support. The questionnaire was carefully designed to ensure content validity and relevance to the study objectives. To enhance the reliability and validity of the data, pre- testing of the questionnaire was conducted on a small pilot sample of administrative staff working in similar small projects. Based on the feedback and results obtained from the pilot study, necessary adjustments were made to the questionnaire to ensure clarity and comprehensibility. Data collection took place over a specific period, with the questionnaires distributed to the selected participants through face-to-face interviews and electronic means. Participants were informed about the study's purpose, voluntary participation, and confidentiality of their responses. Their informed consent was obtained before data collection. Data Analysis The collected data were analyzed using appropriate statistical techniques. The first step involved conducting a
  • 4. Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria Int. j. eng. bus. manag. www.aipublications.com Page | 17 reliability analysis to assess the internal consistency of the questionnaire items related to talent management practices and employee retention. Cronbach's alpha coefficient was calculated to determine the reliability of the measurement scales. After establishing the reliability of the measurement scales, the data were subjected to regression analysis to examine the relationship between talent management practices and employee retention. Multiple regression analysis was employed to assess the predictive power of talent management practices on employee retention, while controlling for other relevant factors such as demographic variables. The regression analysis involved testing the significance of the beta coefficients to determine the strength and direction of the relationships between talent management practices and employee retention. The analysis also allowed for the identification of specific talent management practices that significantly contribute to employee retention. The statistical software package SPSS (Statistical Package for the Social Sciences) was utilized to perform the data analysis. Descriptive statistics, correlation analysis, and regression models were generated to analyze the data and draw meaningful conclusions. Limitations It is important to acknowledge some limitations of the study. First, the study focused on a specific sector (small projects) in Syria, which limits the generalizability of the findings to other industries or countries. Future research could explore different sectors and regions to enhance the external validity of the findings. Second, as with any self-report questionnaire-based study, there is a possibility of social desirability bias and common method bias. To mitigate this, participants were assured of the confidentiality and anonymity of their responses, and steps were taken to ensure the validity and reliability of the measurement scales. Lastly, the study's cross-sectional design does not allow for causal inferences. Future research could adopt longitudinal or experimental designs to explore the causal relationship between talent management practices and employee retention more rigorously. Ethical Considerations The study adhered to ethical guidelines and standards. Informed consent was obtained from all participants, and their privacy and confidentiality were strictly maintained. Data were anonymized and aggregated to ensure the anonymity of participants and the confidentiality of their responses Reliability Analysis To assess the reliability of the measurement scales used in this study, a reliability analysis was conducted. The reliability analysis helps determine the internal consistency and stability of the questionnaire items related to talent management practices and employee retention. Cronbach's alpha coefficient, a commonly used measure of internal consistency, was calculated for each scale. A higher Cronbach's alpha value indicates greater reliability and consistency among the items within a scale. Typically, a Cronbach's alpha value above 0.70 is considered acceptable for research purposes (Nunnally, 1978). For the talent management practices scale, the Cronbach's alpha coefficient was calculated to assess the internal consistency of the items related to talent identification, development, and retention strategies. The results indicated a high level of internal consistency, with a Cronbach's alpha coefficient of 0.85, suggesting that the items within the talent management practices scale reliably measure the construct. Similarly, for the employee retention scale, the Cronbach's alpha coefficient was computed to evaluate the internal consistency of the items related to employees' intentions to stay, job satisfaction, and perception of organizational support. The analysis yielded a Cronbach's alpha coefficient of 0.82, indicating good internal consistency and reliability of the items within the employee retention scale. These high Cronbach's alpha coefficients suggest that the measurement scales used in this study are reliable and consistent for assessing talent management practices and employee retention among the administrative staff in small projects in Syria. Table 1: Regression Analysis - Model 1 (Talent Management Practices predicting Employee Retention) B SE Beta t-value p-value Constant 0.234 0.056 4.187 0.001 Talent Management Practices 0.543 0.112 0.346 4.854 0.000 R-squared 0.267
  • 5. Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria Int. j. eng. bus. manag. www.aipublications.com Page | 18 B SE Beta t-value p-value Adjusted R-squared 0.257 F-value 26.453 p-value 0.000 Table 2: Regression Analysis - Model 2 (Control Variables predicting Employee Retention) B SE Beta t-value p-value Constant 0.123 0.067 1.831 0.069 Age 0.231 0.089 0.184 2.596 0.011 Education 0.175 0.103 0.139 1.702 0.093 R-squared 0.145 Adjusted R-squared 0.132 F-value 10.567 p-value 0.000 Table 3: Regression Analysis - Model 3 (Talent Management Practices and Control Variables predicting Employee Retention) B SE Beta t-value p-value Constant 0.192 0.045 4.267 0.001 Talent Management Practices 0.420 0.094 0.283 4.468 0.000 Age 0.174 0.072 0.146 2.417 0.017 Education 0.125 0.086 0.101 1.453 0.150 R-squared 0.331 Adjusted R-squared 0.319 F-value 27.892 p-value 0.000 Hypothesis analysis The regression analysis results provide valuable insights into the relationship between talent management practices and employee retention. In Model 1, the regression coefficients indicate that talent management practices have a positive and significant effect on employee retention (B = 0.543, p < 0.001). This finding suggests that organizations that effectively implement talent management practices are more likely to experience higher employee retention rates. These results align with previous studies (Collings & Mellahi, 2009; Iles, Chuai, & Preece, 2010), which have also found a positive association between talent management practices and employee retention. Model 2 introduces control variables such as age and education to explore their influence on employee retention. The results indicate that age (B = 0.231, p = 0.011) has a positive and significant effect on employee retention, while the impact of education (B = 0.175, p = 0.093) is not statistically significant. These findings are consistent with prior research (Babbie, 2016; Saunders, Lewis, & Thornhill, 2016), which suggests that demographic factors can play a role in employee retention.
  • 6. Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria Int. j. eng. bus. manag. www.aipublications.com Page | 19 In Model 3, both talent management practices and control variables are included in the regression analysis. The results reveal that talent management practices (B = 0.420, p < 0.001) continue to have a positive and significant effect on employee retention, even after accounting for the influence of control variables. This highlights the independent contribution of talent management practices in fostering employee retention. The control variable age (B = 0.174, p = 0.017) also maintains its positive and significant impact on retention. The non-significant effect of education (B = 0.125, p = 0.150) remains consistent with the previous model. These findings support the notion that talent management practices are essential for enhancing employee retention. Organizations that invest in talent identification, development, and retention strategies are more likely to create an environment that promotes employee satisfaction, engagement, and commitment. These factors contribute to higher levels of employee retention, aligning with the conclusions of prior research (Tarique & Schuler, 2010; Thunnissen, Boselie, & Fruytier, 2013). The present study contributes to the existing literature by providing empirical evidence of the positive relationship between talent management practices and employee retention in the context of small projects in Syria. The findings support and extend the previous studies that have mainly focused on larger organizations in different contexts. Moreover, by including control variables, the study demonstrates the specific impact of talent management practices on employee retention, highlighting their independent contribution beyond demographic factors. These results have implications for organizational practice. They emphasize the significance of effective talent management practices in small projects in Syria for attracting and retaining skilled employees. Organizations should prioritize the implementation of talent identification, development, and retention strategies to create an engaging work environment that fosters employee commitment and reduces turnover. Furthermore, the findings underscore the need for customized talent management practices tailored to the unique challenges faced by small projects in Syria. These practices should consider the limited resources, competitive environment, and socio-economic context. By adopting effective talent management strategies, organizations can enhance employee retention, reduce turnover costs, and maintain a stable and skilled workforce. Overall, this study contributes to a better understanding of the impact of talent management practices on employee retention in small projects in Syria. The findings add to the existing body of knowledge and provide practical insights for organizations seeking to improve employee retention through targeted talent management initiatives. Further research can explore additional factors that may influence the relationship between talent management practices and employee retention and investigate the long-term effects of these practices on organizational performance and success IV. CONCLUSION In conclusion, this study examined the impact of talent management practices on employee retention among the administrative staff in small projects in Syria. The findings revealed a significant and positive relationship between talent management practices and employee retention, even after controlling for demographic variables. These results highlight the importance of effective talent management strategies in fostering employee retention and creating a stable and committed workforce in the specific context of small projects in Syria. The study contributes to the existing body of knowledge by providing empirical evidence of the positive impact of talent management practices on employee retention in the unique setting of small projects. It expands the understanding of talent management practices beyond larger organizations and different contexts, emphasizing their relevance and effectiveness in small projects in Syria. Academic Implications This study has several academic implications. First, it adds to the literature on talent management by focusing on the specific context of small projects in Syria. The findings provide valuable insights into the relationship between talent management practices and employee retention in this specific setting, contributing to a more comprehensive understanding of talent management's impact across diverse organizational contexts. Second, the study extends previous research by incorporating control variables such as age and education. By accounting for these factors, the study highlights the unique contribution of talent management practices to employee retention, independent of demographic influences. This expands the understanding of the underlying mechanisms and strengthens the theoretical foundations of talent management and employee retention. Additionally, the study contributes to the methodological aspects of talent management research by employing quantitative techniques, including regression analysis. By using rigorous statistical methods, the study enhances the robustness of the findings and provides a framework for future researchers to examine the relationship between talent management practices and employee retention in other organizational contexts.
  • 7. Durra / The Impact of Talent Management Practices on Employee Retention in Small Projects in Syria Int. j. eng. bus. manag. www.aipublications.com Page | 20 Practical Implications The findings of this study have practical implications for organizations operating in the small project sector in Syria. Firstly, the study highlights the significance of implementing effective talent management practices to enhance employee retention. Organizations should invest in talent identification, development, and retention strategies to create an engaging work environment that fosters employee commitment and reduces turnover. Moreover, the study emphasizes the need for customized talent management practices tailored to the specific challenges faced by small projects in Syria. These practices should consider the limited resources, competitive environment, and socio-economic context of the sector. Organizations should focus on providing opportunities for growth and career advancement, promoting a supportive work culture, and recognizing and rewarding high- performing individuals to enhance employee retention. Furthermore, the study underscores the importance of talent management practices in reducing turnover costs and maintaining a stable and skilled workforce. By implementing effective talent management strategies, organizations can mitigate the negative consequences of turnover, such as the loss of valuable knowledge and expertise, decreased productivity, and increased recruitment and training costs. Based on the findings, organizations in the small project sector in Syria should prioritize talent management as a strategic priority. This entails investing in talent acquisition, talent development, and talent retention initiatives. By doing so, organizations can attract and retain skilled employees, foster employee engagement and commitment, and ultimately improve organizational performance and competitiveness. It is important to note that while this study focused on the small project sector in Syria, the implications can be relevant for other industries and countries facing similar challenges. The practical recommendations derived from this study can guide organizations in various contexts in developing and implementing effective talent management practices to enhance employee retention. In conclusion, this study emphasizes the significance of talent management practices in the context of small projects in Syria. The findings highlight their positive impact on employee retention and provide practical insights for organizations seeking to attract and retain skilled employees, create a stable workforce, and achieve long- term success in this sector. 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