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Streamlining HR
Processes with
George Spalding
EVP – Pink Elephant
Jennifer Castro
Sales Engineer
Agenda:
• Introduction with George Spalding from Pink Elephant
• Demonstration with Jennifer Castro from Flycast
Partners
• Contact information for follow-up questions/interest
Why would we want to apply EasyVista to our HR
processes?
According to the US Small Business Administration, “the
average business owner spends between 7 and 25% of
their time handling employee-related paperwork. By
reducing this burden, time and money savings can be
realized”.
Why would we want to apply
EasyVista to our HR Processes?
Automation of a company's Processes should result in:
 Reduced turnaround time per transaction
 Reduced cost per transaction
 Reduced number of inquiries to HR
 Increased management and employee satisfaction
The scenario: Our example company has been using EasyVista for a while for
IT self-service and back office IT. They have recently added several options to
the self-service catalog to test user adoption and compare HR performance on
the automatically assigned tasks vs. traditional email and paper-based
methods.
We will be following a few different employees in their interactions with
EasyVista to see how much easier it is to create, assign, and complete
requests.
• HR Specialist: Andrew Adam (requests services for
employees, also completes requests)
• Department Manager: Naomi Albers (performs
approvals for employees in her department)
• Employee: Jennifer Castro (can make requests for
herself)
• Backoffice: Various employees who carry out technical
requests that are part of some HR processes such as
on-boarding and off-boarding
Scenarios:
• Jennifer is getting married and needs to change her last
name
• Andrew needs to request medical leave on behalf of an
employee
• One of Adam’s employees is retiring, so he begins the
multi-staged off-boarding process on their behalf
Thank you!
Contact information for follow-up questions
on EasyVista
Jennifer Castro –
Jennifer.castro@flycastpartners.com

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Streamlining HR Processes with EasyVista Service Management

  • 1. Streamlining HR Processes with George Spalding EVP – Pink Elephant Jennifer Castro Sales Engineer
  • 2. Agenda: • Introduction with George Spalding from Pink Elephant • Demonstration with Jennifer Castro from Flycast Partners • Contact information for follow-up questions/interest
  • 3. Why would we want to apply EasyVista to our HR processes? According to the US Small Business Administration, “the average business owner spends between 7 and 25% of their time handling employee-related paperwork. By reducing this burden, time and money savings can be realized”.
  • 4. Why would we want to apply EasyVista to our HR Processes? Automation of a company's Processes should result in:  Reduced turnaround time per transaction  Reduced cost per transaction  Reduced number of inquiries to HR  Increased management and employee satisfaction
  • 5. The scenario: Our example company has been using EasyVista for a while for IT self-service and back office IT. They have recently added several options to the self-service catalog to test user adoption and compare HR performance on the automatically assigned tasks vs. traditional email and paper-based methods. We will be following a few different employees in their interactions with EasyVista to see how much easier it is to create, assign, and complete requests.
  • 6. • HR Specialist: Andrew Adam (requests services for employees, also completes requests) • Department Manager: Naomi Albers (performs approvals for employees in her department) • Employee: Jennifer Castro (can make requests for herself) • Backoffice: Various employees who carry out technical requests that are part of some HR processes such as on-boarding and off-boarding
  • 7. Scenarios: • Jennifer is getting married and needs to change her last name • Andrew needs to request medical leave on behalf of an employee • One of Adam’s employees is retiring, so he begins the multi-staged off-boarding process on their behalf
  • 8. Thank you! Contact information for follow-up questions on EasyVista Jennifer Castro – Jennifer.castro@flycastpartners.com