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Foto©KathrinAntrak|pixelio.de
Die QM-Sprechstunde
07.04.2015
Wissen und Erfahrung
(c) Elke Meurer | Paustenbacher Str. 17 ...
Zwischenstand…
(c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-...
Foto©KathrinAntrak|pixelio.de
(c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer...
Weiterentwicklung
ISO
9001:2008
Schulung
QualifikationPlanung
ISO
9001:2015
Schulung
Qualifikation
Planung
Erfahrung
(c) E...
Neu: Definition in ISO 9000
Wissen
verfügbare Sammlung von
Informationen, die eine
berechtigte Überzeugung
darstellen und ...
Was tun?
Notwendiges Wissen feststellen
• z.B. Qualifikationsmatrix
• Mitarbeiter befragen (bitte Betriebsrat einbinden!)
...
•19.05.2015
Input von Prozessen
•30.06.2015 (16:30 Uhr!)
Managementbewertung
•04.08.2015
Infos zur FDIS ISO 9001
(hoffentl...
 Teilnahmebestätigung
Im Dezember erhalten Sie eine
Teilnahmebestätigung zu allen QM-
Sprechstunden, an denen Sie teilgen...
Elke Meurer
Qualitätsmanagement pragmatisch und wirkungsvoll
Audits | Beratung | Schulung
Zertifizierte Qualitäts-Auditori...
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Wissen und Erfahrung

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Präsentation zur QM-Sprechstunde vom 07.04.2015 #QMS
Wissen und Erfahrung

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Wissen und Erfahrung

  1. 1. Foto©KathrinAntrak|pixelio.de Die QM-Sprechstunde 07.04.2015 Wissen und Erfahrung (c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info
  2. 2. Zwischenstand… (c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info | Seite 2 Veröffentlichung der FDIS (finale Entwurfsfassung) voraussichtlich Juni/Juli 2015
  3. 3. Foto©KathrinAntrak|pixelio.de (c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info | Seite 3 Wissen und Erfahrung
  4. 4. Weiterentwicklung ISO 9001:2008 Schulung QualifikationPlanung ISO 9001:2015 Schulung Qualifikation Planung Erfahrung (c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info | Seite 4
  5. 5. Neu: Definition in ISO 9000 Wissen verfügbare Sammlung von Informationen, die eine berechtigte Überzeugung darstellen und mit großer Sicherheit wahr sind (ISO/DIS 9000:2014, 3.8.6) Kompetenz der Personen organisationsbezogene Erfahrung (c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info | Seite 5
  6. 6. Was tun? Notwendiges Wissen feststellen • z.B. Qualifikationsmatrix • Mitarbeiter befragen (bitte Betriebsrat einbinden!) • Bestandsaufnahme von Erfahrungswissen Wissen vermitteln • Schulung • Prozesse festlegen: Wissen „übertragen“ Welches Wissen könnte notwendig werden? • Marktbeobachtung aus Know-how-Perspektive • Personalentwicklung = Know-how-Entwicklung | Seite 6(c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info
  7. 7. •19.05.2015 Input von Prozessen •30.06.2015 (16:30 Uhr!) Managementbewertung •04.08.2015 Infos zur FDIS ISO 9001 (hoffentlich…) •01.09.2015 N.N. •13.10.2015 N.N. Termine und Themen 2015 | Seite 7(c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info Foto©KathrinAntrak|pixelio.de
  8. 8.  Teilnahmebestätigung Im Dezember erhalten Sie eine Teilnahmebestätigung zu allen QM- Sprechstunden, an denen Sie teilgenommen haben. Nennen Sie mir dazu bitte lediglich Ihre Adresse (meurer@eMeurer.com). Wenn Sie für 2014 eine Bestätigung erhalten haben, ist eine erneute Mitteilung nicht notwendig. (c) Elke Meurer | Paustenbacher Str. 17 | 52152 Simmerath | Tel. 02473-9377875 | www.eMeurer.com | www.der-qmb.info | Seite 8  YouTube-Playlist Aufzeichnungen der QM-Sprechstunden finden Sie in folgender Playlist: www.youtube.com/playlist?list=PLfDU91vn Q4UKx9QteFmlsNRWAgikfPv1T Service der QM-Sprechstunde
  9. 9. Elke Meurer Qualitätsmanagement pragmatisch und wirkungsvoll Audits | Beratung | Schulung Zertifizierte Qualitäts-Auditorin TÜV PersCert Projektmanagement-Fachfrau Level D® GPM/IPMA • Interne Auditorin (1st-Party-Audits) • Beratung und Schulung zu ISO 9001 • Beratung bei QM-Projekten • Prozessmanagement und -optimierung • Inhouse-Schulung • Coaching von QM-Verantwortlichen Elke Meurer Paustenbacher Str. 17 52152 Simmerath Tel. 02473-9377875 meurer@eMeurer.com Fragen? Nehmen Sie gerne Kontakt auf.

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