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Four Social Media No-Nos That Could Ruin You
Overview
Social media is a great way to reach your audience, promote your brand and
enhance your image. However, while there are no rules set in stone, there are some
common mistakes that marketers commit rendering their campaign ineffective.
Excessive Promotion
● People are on social media to connect with their
friends and family, and maybe enjoy some light
amusement.
● Your brand will come across as spammy if you
incessantly keep promoting it on social media.
● Follow the golden ratio of social marketing:
30/60/10 split between your own content, third
party content and promotional content.
● Own content: your blog, pictures, videos, etc
(synthesized by you)
● Third party content: Content that is relevant
and useful for your audience
● Promotional Content: Calls to action
www.drumup.io
Customer service Faux pas
Your audience will not respond to the following:
● Not acknowledging mentions: If a customer has
gone the distance to advocate for you, you need
to recognize and thank them for it
● Impoliteness: You need your customers to love
you and trust you. Rude comments and negative
responses to negative mentions, are going to
cost you.
● Automated responses: No one is looking for bots
on social media. Don’t hand out templates to
customers who reach out to you.
● Delayed responses: A customer left to stew too
long with their query is waiting to be poached
off by your competitor.
www.drumup.io
Paid likes/followers
● Organic audience > Paid followers
● Building a reliable social media presence takes
time and effort. Don’t skimp on it.
● Organic audience results in active engagement,
which results in your product trending.
www.drumup.io
Underestimating the value
of a defined strategy
● Social media goes beyond just posting and
sharing. Outline your plan for your online
marketing strategy.
● This needs to include your goals and how you
plan on achieving them.
● Have an analytical tool to help you track your
progress.
● Prepare for worst case scenarios. Unhappy
customers, negative reviews need to be dealt
with politely.
● Test out your plan internally. You are dealing
with real world people, and your largest organic
base is your employees.
www.drumup.io
Read the complete article in detail at
https://blog.drumup.io/blog/4-scary-things-that-you-must-avoid-on-social-media-at-
all-costs-2/
Use DrumUp Social Media and Content Marketing Platform
https://drumup.io

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Four social media no nos that could ruin you

  • 1. Four Social Media No-Nos That Could Ruin You
  • 2. Overview Social media is a great way to reach your audience, promote your brand and enhance your image. However, while there are no rules set in stone, there are some common mistakes that marketers commit rendering their campaign ineffective.
  • 3. Excessive Promotion ● People are on social media to connect with their friends and family, and maybe enjoy some light amusement. ● Your brand will come across as spammy if you incessantly keep promoting it on social media. ● Follow the golden ratio of social marketing: 30/60/10 split between your own content, third party content and promotional content. ● Own content: your blog, pictures, videos, etc (synthesized by you) ● Third party content: Content that is relevant and useful for your audience ● Promotional Content: Calls to action www.drumup.io
  • 4. Customer service Faux pas Your audience will not respond to the following: ● Not acknowledging mentions: If a customer has gone the distance to advocate for you, you need to recognize and thank them for it ● Impoliteness: You need your customers to love you and trust you. Rude comments and negative responses to negative mentions, are going to cost you. ● Automated responses: No one is looking for bots on social media. Don’t hand out templates to customers who reach out to you. ● Delayed responses: A customer left to stew too long with their query is waiting to be poached off by your competitor. www.drumup.io
  • 5. Paid likes/followers ● Organic audience > Paid followers ● Building a reliable social media presence takes time and effort. Don’t skimp on it. ● Organic audience results in active engagement, which results in your product trending. www.drumup.io
  • 6. Underestimating the value of a defined strategy ● Social media goes beyond just posting and sharing. Outline your plan for your online marketing strategy. ● This needs to include your goals and how you plan on achieving them. ● Have an analytical tool to help you track your progress. ● Prepare for worst case scenarios. Unhappy customers, negative reviews need to be dealt with politely. ● Test out your plan internally. You are dealing with real world people, and your largest organic base is your employees. www.drumup.io
  • 7. Read the complete article in detail at https://blog.drumup.io/blog/4-scary-things-that-you-must-avoid-on-social-media-at- all-costs-2/ Use DrumUp Social Media and Content Marketing Platform https://drumup.io