2. In the previous two activities we practiced critical
thinking, attention to detail, and data interpretation skills.
In the final activity for Module 2, we’ll focus on
understanding the situation.
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3. The reason we left understanding the situation to the last is
that it is inclusive of all the previous steps and then some.
Each problem you encounter in business is different. Some
are straight forward, and some are very ambiguous. Your
expert sleuthing skills may be required to uncover what is
really happening.
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4. Oftentimes business problems are caused by
multiple, dynamically changing variables and are governed
by very nebulous, intangible circumstances like employee
attitudes. Other circumstances might be outside of your
control like government regulations or stock market
behaviors. Just because variables are hard to identify or
control doesn’t mean they can’t greatly impact your
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5. In the fast-paced business world, we want to have the
answer yesterday, and our haste can sometimes get us in
trouble. Making solid, informed decisions can take time, and
might ruffle a few feathers on people who want the
problem solved right now.
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6. In the fast-paced business world, we want to have the
answer yesterday, and our haste can sometimes get us in
trouble. Making solid, informed decisions can take time, and
might ruffle a few feathers on people who want the
problem solved right now.
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7. When encountering a business decision you should:
1. Formulate an opinion of your decision
2. Explore other points of view
3. Gather as much data as possible
4. Look for inconsistencies (use critical thinking and
attention to detail)
5. Does the data support your opinion? Why or why
not?
6. Solidify or revise your position
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8. CRITICAL THINKING: Why would understanding a
situation from as many perspectives as possible
be important in business problem solving?
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