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BGI Operations/Supply Chain Curriculum:
The Evolution of a Core Experience




Fall, 2011
Integration Paradigms
Today’s Agenda:
₪   The Current State
    ₪   The Future State
        ₪   The Gap
            ₪   The Business Model Experience
                ₪   Discussion
8:00-8:15                                   Break                                                     Break
             8:15-8:30                                   Circle                                                    Circle Time                     Circle Time
             8:30-8:45                                   8:15 Start                                                8:15 Start                      8:15 Start

             8:45-9:00                                   Great Hall                                                Great Hall                      105
             9:00-9:15                                   Break                            Break                    Break


             9:15-9:30                                   MGT II                           Systems                  Sustainable Ops                 Accounting II

             9:30-9:45                                   9:15 start                       9:00 start               9:15 Start                      9:15 Start

Management   9:45-10:00


             10:00-10:15

                                                                                       Great Hall, art studio,     Great Hall, with art studio &
             10:15-10:30                                                   105,102,103 Ichthyology                 Ichthyology                     105/102/103


             10:30-10:45                                 Break                                                     Break


             10:45-11:00                                 MGT II                           Systems                  Sustainable Ops                 Accounting II

             11:00-11:15                                 10:45 Start                      10:45 Start              10:45 Start                     10:45 Start


             11:15-11:30                                                                                                                                             Sustainable
Systems      11:30-11:45
                                                                                                                                                                     Operations
             11:45-12:00


             12:00-12:15

                                                                                           Great Hall, art studio, Great Hall, with art studio &
             12:15-12:30                                                   105,102,103            Ichthy           Ichthyology                     105/102/103


             12:30-12:45                                 Lunch                                                     Lunch & Break
             12:45-1:00                                  12:30 Start                                               12:30 Start
             1:00-1:15     Welcome Center Open
             1:15-1:30                                   DSJ - PDR


             1:30-1:45     Opening Circle                Sustainable Ops                  Accounting II            Faculty - Ichthyology

             1:45-2:00
             2:00-2:15
                           1:30 Start                    1:30 start                       1:30 start               Admissions - PDR
                                                                                                                   Free Time
                                                                                                                                                   Accounting
             2:15-2:30                                                                                             start 2:00
             2:30-2:45

             2:45-3:00     Great Hall                     Great Hall, art studio, Ichthy 105/102/103
                                                                                                                   Saturday afternoon events please see the living
             3:00-3:15     Break                         Break                                                     schedule


             3:15-3:30     MGT II           Systems      Sustainable Ops                  Accounting II            Entre/Intra                     Econ 1
             3:30-3:45     3:15 start       3:15 start   3:15 start                       3:15 start               3:15 start                      3:15 start

             3:45-4:00
             4:00-4:15
             4:15-4:30
             4:30-4:45                                   Great Hall, art studio, Ichthy   105/102/103
Matching Supply With Demand
by Gérard Cachon and Christian Terwiesch

                                                                                                     .
                     2
                     .   The Process View of the Organization                                        p
                                                                                                     d
                                                                                                     f

                                                                                                     .
                     3
                     .   Understanding the Supply Process: Evaluating Process Capacity               p
                                                                                                     d
                                                                                                     f

                                                                                                     .
                     4
                     .   Estimating and Reducing Labor Costs                                         p
                                                                                                     d
                                                                                                     f
                                                                                                     .
                     5
                     .   The Link between Operations and Finance                                     p
                                                                                                     d
                                                                                                     f



                     6   Batching and Other Flow Interruptions: Setup Times and the Economic         .
                                                                                                     p
                     .                                                                               d
                         Order Quantity Model                                                        f



                                                                                                     .
                     7
                     .   Variability and Its Impact on Process Performance: Waiting Time Problems    p
                                                                                                     d
                                                                                                     f


                                                                                                     .
                     8
                     .   The Impact of Variability on Process Performance: Throughput Losses         p
                                                                                                     d
                                                                                                     f



                                                                                                     .
                     9
                     .   Quality Management, Statistical Process Control, and Six-Sigma Capability   p
                                                                                                     d
                                                                                                     f


                                                                                                     .
                     1
                     0
                     .   Lean Operations and the Toyota Production System                            p
                                                                                                     d
                                                                                                     f

                                                                                                     .
                     1
                     1
                     .   Betting on Uncertain Demand: the Newsvendor Model                           p
                                                                                                     d
                                                                                                     f



                     1
                     2
                         Assemble-to-Order, Make-to-Order, and Quick Response with Reactive          .
                                                                                                     p
                                                                                                     d
                     .
                         Capacity                                                                    f




                     1
                     3
                         Service Levels and lead Times in Supply Chains: The Order-up-to             .
                                                                                                     p
                                                                                                     d
                     .
                         Inventory Model                                                             f


                                                                                                     .
                     1
                     4
                     .   Risk-Pooling Strategies to Reduce and Hedge Uncertainty                     p
                                                                                                     d
                                                                                                     f
                                                                                                     .
                     1
                     5
                     .   Revenue with Capacity Controls                                              p
                                                                                                     d
                                                                                                     f
                                                                                                     .
                     1
                     6
                     .   Supply Chain Coordination                                                   p
                                                                                                     d
                                                                                                     f
Current Operations Curriculum

    Traditional          Sustainable
    Approach              Approach
              Sustainability

                  LEAN




             Traditional Ops
Today’s Agenda:
₪   The Current State

    ₪   The Future State
        ₪   The Gap
            ₪   The Business Model Experience
                ₪   Discussion
“Triple Bottom Line”




“Sustainability”
Triple Bottom Line – Reality



                                    Profit




       People                          Planet

                   Sustainability
 “…Sustainability: the possibility that human
  and other life will flourish on the planet
  forever.”

John Ehrenfeld in Sustainability by Design.
Integrated Bottom Line – Goal




      Planet                    People


               Profit
WBCSD
WBCSD
Structure of the Project/Quarter

                                    Q1/I3

                        Concept


                       Q1/I3, Q2/I1, Q2/I2             Q2/I3

                       Business
                                             Business Plan
                        Model

       Iteration and                Q2/I2
        Refinement
                       Validation
                        Customer
                        Strategic
                        Financial
                        Operational
MBA in Sustainable Systems

Year One
Capitalism in Context:   Values and Value              Means and Measures:
Economics for People     Creation: Business            Accounting for Triple
& Planet                 Models for the 21st Century   Bottom Line Success
LPD                      LPD                           LPD
MBA in Sustainable Systems




Year Two
Action Learning   Action Learning   Action Learning
Practicum I       Practicum II      Practicum III
Management I      Management II     Elective
Elective          Elective          Elective
LPD               LPD               LPD
Today’s Agenda:
₪   The Current State
    ₪   The Future State
        ₪   The Gap
            ₪   The Business Model Experience
                ₪   Discussion
Q2: Values and Value Creation
                                       Values:
                     Personal, Financial, Environmental, Social




        Marketing                  Operations                     Strategy




                                                                             Accounting &
Teams       Design         Economics             Systems          LPD
                                                                               Finance
Structure of the Project/Quarter

                                               Q1/I3


                                 Concept


                                  Q1/I3, Q2/I1, Q2/I2               Q2/I3


                          Business Model                Business Plan

      Iteration and Refinement
                                               Q2/I2



                              Validation
                        Customer
                        Strategic
                        Financial
                        Operational
20
21
1st Year Integration
                                      Second Year


           sa
        Ca s                              Basics

s                       Values &
                     Value Creation



     Capitalism In                      Means &
       Context                          Measures
                     LDP & Teams
Values &
                       Learning Objectives
Value Creation




   KEYCONCEPTS

    Values, perspectives, and methodologies that contribute to a
   sustainable business including social justice, trans-formative innovation, systems
   thinking, stakeholder engagement and strategic decision-making

    Opportunity identification and assessment for business solutions to
   ‘big issue’ problems — i.e. value creation on a global scale

    Business models and key strategic planning tools appropriate for use in
   model selection

    Comprehensive       multi-stakeholder          engagement        processes,
   recognizing customer insights and collaborative opportunities
Values &
                     Learning Objectives
Value Creation



      KEY CONCEPTS (cont)

       Key components of the      strategic planning process, including
      innovation, competition, visioning, transformation, and collaboration

       Marketing concepts related to developing a business plan,
      including segmentation, branding, messaging and positioning

       Fundamentals of operations & supply chain management

       Feasibility studies, including operations and financial components
      (cost analysis, breakeven, sales scenarios &projections, operating costs,
      P&L, and capital requirements)
Learning Objectives
   Values &
Value Creation



   CORE COMPETENCIES
      Develop and demonstrate the capacity for strategic visioning,
   creative thinking and transformative innovation

    Apply appropriate business tools in an appropriate sequence in
   order to make critical strategic decisions and recommendations

    As a part of a strategic decision making process, distill big ideas into
   action by facilitating creative thinking and utilizing other planning tools

    Identify stakeholder needs by conducting secondary and qualitative
   marketing research
Learning Objectives
   Values &
Value Creation




 CORE COMPETENCIES (cont)
    Develop the elements of a marketing and operation plans to support the
 launch of a new offering

  Demonstrate successful project management skills

  Apply systems thinking tools to support project formulation
          (causal loop diagrams, leverage point identification, etc.)

  Demonstrate and apply problem-solving and adaptive leadership skills
 when dealing with ambiguity

  Communicate value creation persuasively
Today’s Agenda:
₪   The Current State
    ₪   The Future State
        ₪   The Gap

            ₪   The Business Model Experience
                ₪   Discussion
From Business Model Generation
A Business Model describes the rationale of how an
organization creates, delivers, and captures value. (p. 14)


The purpose of a Business Plan is to describe and
communicate a for-profit or non-profit project and how it can be
implemented, either inside or outside an organization. (p. 268)
Business Model Canvas   Business Plan Outline

     Value                Executive Summary
   Proposition
                           Product or Service
   Customer
   Segments                Sustainability or
                          Social Justice Edge

   Customer
  Relationships             Customers and
                               Market


   Channels                   Competition


                             Marketing and
                                Sales
  Key Activities
                               Operations

     Key
   Resources               The Venture Team


                           Partnering Strategy
  Key Partners

                               Risks and
                              Assumptions
 Cost Structure
                              Management

    Revenue
     Stream                     Analytics
Today’s Agenda:
₪   The Current State
    ₪   The Future State
        ₪   The Gap
            ₪   The Business Model Experience

                ₪   Discussion

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Portland State 110411 Final

  • 1. BGI Operations/Supply Chain Curriculum: The Evolution of a Core Experience Fall, 2011
  • 3. Today’s Agenda: ₪ The Current State ₪ The Future State ₪ The Gap ₪ The Business Model Experience ₪ Discussion
  • 4. 8:00-8:15 Break Break 8:15-8:30 Circle Circle Time Circle Time 8:30-8:45 8:15 Start 8:15 Start 8:15 Start 8:45-9:00 Great Hall Great Hall 105 9:00-9:15 Break Break Break 9:15-9:30 MGT II Systems Sustainable Ops Accounting II 9:30-9:45 9:15 start 9:00 start 9:15 Start 9:15 Start Management 9:45-10:00 10:00-10:15 Great Hall, art studio, Great Hall, with art studio & 10:15-10:30 105,102,103 Ichthyology Ichthyology 105/102/103 10:30-10:45 Break Break 10:45-11:00 MGT II Systems Sustainable Ops Accounting II 11:00-11:15 10:45 Start 10:45 Start 10:45 Start 10:45 Start 11:15-11:30 Sustainable Systems 11:30-11:45 Operations 11:45-12:00 12:00-12:15 Great Hall, art studio, Great Hall, with art studio & 12:15-12:30 105,102,103 Ichthy Ichthyology 105/102/103 12:30-12:45 Lunch Lunch & Break 12:45-1:00 12:30 Start 12:30 Start 1:00-1:15 Welcome Center Open 1:15-1:30 DSJ - PDR 1:30-1:45 Opening Circle Sustainable Ops Accounting II Faculty - Ichthyology 1:45-2:00 2:00-2:15 1:30 Start 1:30 start 1:30 start Admissions - PDR Free Time Accounting 2:15-2:30 start 2:00 2:30-2:45 2:45-3:00 Great Hall Great Hall, art studio, Ichthy 105/102/103 Saturday afternoon events please see the living 3:00-3:15 Break Break schedule 3:15-3:30 MGT II Systems Sustainable Ops Accounting II Entre/Intra Econ 1 3:30-3:45 3:15 start 3:15 start 3:15 start 3:15 start 3:15 start 3:15 start 3:45-4:00 4:00-4:15 4:15-4:30 4:30-4:45 Great Hall, art studio, Ichthy 105/102/103
  • 5. Matching Supply With Demand by Gérard Cachon and Christian Terwiesch . 2 . The Process View of the Organization p d f . 3 . Understanding the Supply Process: Evaluating Process Capacity p d f . 4 . Estimating and Reducing Labor Costs p d f . 5 . The Link between Operations and Finance p d f 6 Batching and Other Flow Interruptions: Setup Times and the Economic . p . d Order Quantity Model f . 7 . Variability and Its Impact on Process Performance: Waiting Time Problems p d f . 8 . The Impact of Variability on Process Performance: Throughput Losses p d f . 9 . Quality Management, Statistical Process Control, and Six-Sigma Capability p d f . 1 0 . Lean Operations and the Toyota Production System p d f . 1 1 . Betting on Uncertain Demand: the Newsvendor Model p d f 1 2 Assemble-to-Order, Make-to-Order, and Quick Response with Reactive . p d . Capacity f 1 3 Service Levels and lead Times in Supply Chains: The Order-up-to . p d . Inventory Model f . 1 4 . Risk-Pooling Strategies to Reduce and Hedge Uncertainty p d f . 1 5 . Revenue with Capacity Controls p d f . 1 6 . Supply Chain Coordination p d f
  • 6. Current Operations Curriculum Traditional Sustainable Approach Approach Sustainability LEAN Traditional Ops
  • 7. Today’s Agenda: ₪ The Current State ₪ The Future State ₪ The Gap ₪ The Business Model Experience ₪ Discussion
  • 9. Triple Bottom Line – Reality Profit People Planet Sustainability
  • 10.  “…Sustainability: the possibility that human and other life will flourish on the planet forever.” John Ehrenfeld in Sustainability by Design.
  • 11. Integrated Bottom Line – Goal Planet People Profit
  • 12. WBCSD
  • 13. WBCSD
  • 14. Structure of the Project/Quarter Q1/I3 Concept Q1/I3, Q2/I1, Q2/I2 Q2/I3 Business Business Plan Model Iteration and Q2/I2 Refinement Validation Customer Strategic Financial Operational
  • 15. MBA in Sustainable Systems Year One Capitalism in Context: Values and Value Means and Measures: Economics for People Creation: Business Accounting for Triple & Planet Models for the 21st Century Bottom Line Success LPD LPD LPD
  • 16. MBA in Sustainable Systems Year Two Action Learning Action Learning Action Learning Practicum I Practicum II Practicum III Management I Management II Elective Elective Elective Elective LPD LPD LPD
  • 17. Today’s Agenda: ₪ The Current State ₪ The Future State ₪ The Gap ₪ The Business Model Experience ₪ Discussion
  • 18. Q2: Values and Value Creation Values: Personal, Financial, Environmental, Social Marketing Operations Strategy Accounting & Teams Design Economics Systems LPD Finance
  • 19. Structure of the Project/Quarter Q1/I3 Concept Q1/I3, Q2/I1, Q2/I2 Q2/I3 Business Model Business Plan Iteration and Refinement Q2/I2 Validation Customer Strategic Financial Operational
  • 20. 20
  • 21. 21
  • 22. 1st Year Integration Second Year sa Ca s Basics s Values & Value Creation Capitalism In Means & Context Measures LDP & Teams
  • 23. Values & Learning Objectives Value Creation KEYCONCEPTS  Values, perspectives, and methodologies that contribute to a sustainable business including social justice, trans-formative innovation, systems thinking, stakeholder engagement and strategic decision-making  Opportunity identification and assessment for business solutions to ‘big issue’ problems — i.e. value creation on a global scale  Business models and key strategic planning tools appropriate for use in model selection  Comprehensive multi-stakeholder engagement processes, recognizing customer insights and collaborative opportunities
  • 24. Values & Learning Objectives Value Creation KEY CONCEPTS (cont)  Key components of the strategic planning process, including innovation, competition, visioning, transformation, and collaboration  Marketing concepts related to developing a business plan, including segmentation, branding, messaging and positioning  Fundamentals of operations & supply chain management  Feasibility studies, including operations and financial components (cost analysis, breakeven, sales scenarios &projections, operating costs, P&L, and capital requirements)
  • 25. Learning Objectives Values & Value Creation CORE COMPETENCIES  Develop and demonstrate the capacity for strategic visioning, creative thinking and transformative innovation  Apply appropriate business tools in an appropriate sequence in order to make critical strategic decisions and recommendations  As a part of a strategic decision making process, distill big ideas into action by facilitating creative thinking and utilizing other planning tools  Identify stakeholder needs by conducting secondary and qualitative marketing research
  • 26. Learning Objectives Values & Value Creation CORE COMPETENCIES (cont)  Develop the elements of a marketing and operation plans to support the launch of a new offering  Demonstrate successful project management skills  Apply systems thinking tools to support project formulation (causal loop diagrams, leverage point identification, etc.)  Demonstrate and apply problem-solving and adaptive leadership skills when dealing with ambiguity  Communicate value creation persuasively
  • 27. Today’s Agenda: ₪ The Current State ₪ The Future State ₪ The Gap ₪ The Business Model Experience ₪ Discussion
  • 28.
  • 29. From Business Model Generation A Business Model describes the rationale of how an organization creates, delivers, and captures value. (p. 14) The purpose of a Business Plan is to describe and communicate a for-profit or non-profit project and how it can be implemented, either inside or outside an organization. (p. 268)
  • 30.
  • 31. Business Model Canvas Business Plan Outline Value Executive Summary Proposition Product or Service Customer Segments Sustainability or Social Justice Edge Customer Relationships Customers and Market Channels Competition Marketing and Sales Key Activities Operations Key Resources The Venture Team Partnering Strategy Key Partners Risks and Assumptions Cost Structure Management Revenue Stream Analytics
  • 32. Today’s Agenda: ₪ The Current State ₪ The Future State ₪ The Gap ₪ The Business Model Experience ₪ Discussion

Editor's Notes

  1. Jill present 1-7; Darcy does 8-24; MK does team slides; Darcy does last slide