Voice Mashups

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In the future voice customers will demand, from their voice providers, the ability to access their telephony services via the web; This will be offered via a seamless web based API which allow users to mash-up their telephony services with their web applications. Never again, will we have to dial a number into a keypad, the gap between the web and telephone will finally be closed once and for all. This is significant, because the ever expanding myriad of social networking and online initiatives are currently somewhat divorced from the telephony networks of today. the future needs to allow for tight integration of web applications and telephony services.

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Voice Mashups

  1. 1. What if the web was your voice? Team:  Kervin Pillay  Greg de Chasteauneuf 
  2. 2. The internet generation
  3. 3. Archaic Madness
  4. 4. Xtended Services Interface (Xsi) Web Services  Web 2.0 Service Providers  Web Applica7on Users  Xsi  VoIS 
  5. 5. Functionality Provided CALL CONTROL  CALL STATUS  Click to Dial  List of AcEve Calls  Answer, Release, Hold, Retrieve  Call Status  CALL LISTS  SERVICE CONTROL  Placed, Missed,   Enable and Disable Services  Received Calls Directories  Get and Set ProperEes  The interfaces expose a broad spectrum of funcEonality to  support a variety of web applicaEons 
  6. 6. Example (Click to Dial) https://xsp.host.net/com.broadsoft.xsi-actions/v1.0/user/ 08735XXXXX@sip.host.net/calls/new/$e164number
  7. 7. iGoogle Gadget
  8. 8. iPhone XSI App.
  9. 9. Click2Call
  10. 10. Chumby.com
  11. 11. Twitter.com
  12. 12. CRM Integration
  13. 13. Thanks greg@is.co.za kp@is.co.za Twitter.com/degrumpysmurf Twitter.com/kervinp Twitter.com/islabs

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