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A Venture in Oz

  Diana Bradford
Brooke’s Winery
• Wines made on-site
• Oz theme
• Retail store
• Oz-logo
    merchandise
• Tours
• Private wine-tasting
    parties
Brooke’s Road to Oz


                    Idea
           School

  Family
Story of Oz
Emotional
Connection
  to Oz
                 Everyone
                   Loves
                 Oz-themed
                   Wine!
 Wine is
 social
  thing
Communications
     in Oz
         Written


Verbal              Listening


         Express
         Yourself
Uncertainty
         in Oz
           • Show up?
  Staff    • Make $?
           • Action plan


          • Come in?
Customers • Make $?
          • Marketing plan
The Balance of Oz

                       Life
                       Partners

        Home
                                  Work



 Dogs          Lists              Lists
Influence in Oz
“Sales is manipulation of the customer, but we
don’t do it in a negative way.”   --- Brooke ---

• Power of Suggestion works:
   • Signage
      • This chocolate is good with this cheese”
      • Kim’s wine pick is “Ruby Sippers”
      • Free samples



 Product placement probably gets more credit than it deserves.
Conflict in Oz
Technology in Oz
     Facebook
      Twitter
      Website
     LinkedIn
        Yelp
Online Newsletter –
 Constant Contact
Image in Oz




Donate proceeds from festival wine garden to area
“no kill” animal shelters

Re-post and share information from area animal
shelters

Always try to resolve customer complaints to the
customer’s satisfaction
Advice from Oz

    THINK


         Outside
  Life
          of the
 goals
           box

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A Venture in Oz

  • 1. A Venture in Oz Diana Bradford
  • 2. Brooke’s Winery • Wines made on-site • Oz theme • Retail store • Oz-logo merchandise • Tours • Private wine-tasting parties
  • 3. Brooke’s Road to Oz Idea School Family
  • 4. Story of Oz Emotional Connection to Oz Everyone Loves Oz-themed Wine! Wine is social thing
  • 5. Communications in Oz Written Verbal Listening Express Yourself
  • 6. Uncertainty in Oz • Show up? Staff • Make $? • Action plan • Come in? Customers • Make $? • Marketing plan
  • 7. The Balance of Oz Life Partners Home Work Dogs Lists Lists
  • 8. Influence in Oz “Sales is manipulation of the customer, but we don’t do it in a negative way.” --- Brooke --- • Power of Suggestion works: • Signage • This chocolate is good with this cheese” • Kim’s wine pick is “Ruby Sippers” • Free samples Product placement probably gets more credit than it deserves.
  • 10. Technology in Oz Facebook Twitter Website LinkedIn Yelp Online Newsletter – Constant Contact
  • 11. Image in Oz Donate proceeds from festival wine garden to area “no kill” animal shelters Re-post and share information from area animal shelters Always try to resolve customer complaints to the customer’s satisfaction
  • 12. Advice from Oz THINK Outside Life of the goals box