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STAFFING Q4 2009
                     AssuranceEdge
                         Helping Today’s Professionals Stay on Top of the Insurance Marketplace



                   Private Company D&O – Reality Check
                       For many private companies, Directors’ and Officers’ Liability Insurance
                   might appear to be a ploy by the insurance industry to manufacture a
                   “need” to purchase extra insurance. It’s understood that all companies
                   have to carefully consider how they spend their expense dollars at any
                   point in time. The decision by private companies to not obtain D&O
                   insurance protection is typically based upon the extra cost. This article
                   will expose the risks which exist in the business environment that would
                   be covered by D&O insurance far outweigh the downside of a minimal
                   expense outlay.
                       Simply stated, D&O insurance is designed to provide financial
                   protection for claims brought against a company’s directors and officers
                   by third parties for situations caused by management’s performance,
                   non-performance, errors, omissions, misstatements and/or misleading
                   statements. More specifically, a D&O policy will indemnify a director or
                   officer against loss arising from a claim made against the same during
                   the period of coverage in respect of a “wrongful act”, “loss” or “claim”, as
                   defined in the policy. A claim might originate from one of several sources including banks, creditors, employees,
                   labor unions, government agencies, outside investors, customers and vendors. A private company might benefit
                   from the protection that a D&O policy provides under the following scenarios.
                     •	 An outside party is asked to sit on your company’s board and seeks indemnification from the company
                        to do so. Most companies, public and private, can provide the appropriate corporate indemnification.
                        However, many individuals who assume these positions of leadership desire something with more certainty
                        and the financial backing of a third party. In this case, a D&O policy can fund that indemnification (and
                        legal defense costs) if a claim were to be filed, the insurance company provides the financial stability
                        behind the D&O policy.
                     •	 Management and ownership succession is always a complex matter. Unfortunately, many individuals and
                        companies avoid dealing with this serious issue until it is too late. In situations where management and/
                        or ownership control of a company passes from one generation to the next, it is possible that not all of
                        the “second generation” view or benefit from the transaction equally. If there is a disagreement over the
                        succession planning and suits are filed, a D&O policy could possibly provide the financial protection
                        necessary to assist the company and/or individual directors and officers in handling the matter.
                     •	 A company facing bankruptcy is always a concern for those in positions of leadership. The concern
                        heightens for the directors and officers as the corporate indemnification mentioned above will not serve its
                        purpose if the company in question is financially incapable of funding the indemnification and associated
                        legal expenses, which can be quite significant. A D&O policy can act as a funding mechanism for
                        indemnification purposes and legal costs in the event a claim is filed. The upfront costs for this protection
                        compared to the potential ultimate cost of a D&O claim are negligible for this protection.



                       Most D&O policies are designed to provide both “Side A” and “Side B” coverage,
                   as they are commonly referred to. Side A coverage is for directors and officers of
                   a company that does not indemnify them for the costs of defense, settlements or
                   judgments against them. Side B coverage provides reimbursement to a company
                   which does provide indemnification to its directors and officers. Of course, it is
                   important to read the policy in detail to ensure that both these provisions exist
                   in the policy before deciding to purchase the coverage. It is recommended that
                   you consult your trusted advisors such as your attorney, accountant and insurance
                   broker to determine if you have the appropriate protection for your business.
Q4 2009
Leadership and Communication are Key for
Targeting a Successful Wellness Program
   Wellness is a word with many definitions. Have you        successful wellness program. It can
ever stopped and asked what wellness really means to         come in many different forms, but the
you and your company? Or, more importantly, have             key is to incorporate a multi-faceted
you ever asked what wellness does for your company           communication approach to be sure you
and your employees? The increase in employer                 obtain the return on investment
sponsored wellness programs has jumped drastically           you are seeking. Employees
over the last several years. Employers are generally         need an understanding of
consistent in the results they want from any wellness        how involvement in the
programs they implement:                                     wellness program will benefit
 •	 Lower health insurance claims, workers’                  them individually. Establish
    compensation injuries and trend factors                  an annual communication
 •	 Improved productivity and absenteeism rates              campaign to message the
 •	 Enhanced employee satisfaction, engagement and           incentives, the overall success of
    personal lives                                           the program and the impact on
                                                             the company. But most of all, make the
    The big disparity exists not in the results employers    communication fun, interesting, and relevant. Engage
want, but in the results they get. There are three common    your marketing team to help devise a theme for your
denominators that surface time after time as core elements   overall wellness program and use the creative and
in a successful, goal-achieving wellness program.            tactical methods you would use in an external marketing
Leadership                                                   campaign to generate an internal buzz.
    When surveying our clients, one of the most                  Once the organization has received commitment
common themes amongst successful wellness programs           from senior leadership, established the philosophy of
was buy-in and communication from senior leadership          the program and developed a powerful communication
within the organization. Employees are more apt to           approach, all that remains is to define success.
participate and get involved if the leadership team          Wellness programs are a long term commitment by an
leads by example. Take the opportunity to promote            organization, and sometimes don’t impact the bottom
the program through letters from the CEO, e-mail             line immediately. However, it’s important to set both
campaigns from other leaders in the organization and         short and long term goals. Early expectations can be
most importantly, involvement from the senior leaders.       set in terms of employee participation or satisfaction


                                                                                                 2009
                                                             with programs. While later goals can focus on improved
Corporate Culture                                            health assessment scores, reduced claims costs, or
    Tying in the culture and philosophy of the               increased productivity.
organization with the development of the wellness                Committing to corporate wellness has brought
program creates greater participation. The philosophy        proven measurable results to many organizations. And
of ‘one size fits all’ will not work when structuring        employing some simple strategies can turn a wellness
your program. You need to answer questions such as:          initiative into a success.
What is the overall culture of our organization? What
programs have we rolled out in the past that have been
successful and which ones have failed? What is going to
drive them to get involved? This is a great opportunity         At Assurance, we have built our reputation on
to get employee input by organizing a focus group or            earning our client’s trust and confidence through
wellness committee to assess these types of questions.          excellence in every interaction. Independent since
                                                                our inception in 1961, Assurance is ranked by
Communication                                                   Business Insurance magazine as the 66th largest
  Communication is often the missing component                  broker of U.S. business.
when it comes to implementing and executing a


       For further information, please contact an Assurance representative at 847.463.7877
                                or staffing@assuranceagency.com.

                    Assurance Agency, Ltd. • One Century Centre • 1750 East Golf Road • Schaumburg, Illinois 60173
                    phone 847.797.5700 • fax 847.440.9130 • www.assuranceagency.com

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AssuranceEdge Q4 2009

  • 1. STAFFING Q4 2009 AssuranceEdge Helping Today’s Professionals Stay on Top of the Insurance Marketplace Private Company D&O – Reality Check For many private companies, Directors’ and Officers’ Liability Insurance might appear to be a ploy by the insurance industry to manufacture a “need” to purchase extra insurance. It’s understood that all companies have to carefully consider how they spend their expense dollars at any point in time. The decision by private companies to not obtain D&O insurance protection is typically based upon the extra cost. This article will expose the risks which exist in the business environment that would be covered by D&O insurance far outweigh the downside of a minimal expense outlay. Simply stated, D&O insurance is designed to provide financial protection for claims brought against a company’s directors and officers by third parties for situations caused by management’s performance, non-performance, errors, omissions, misstatements and/or misleading statements. More specifically, a D&O policy will indemnify a director or officer against loss arising from a claim made against the same during the period of coverage in respect of a “wrongful act”, “loss” or “claim”, as defined in the policy. A claim might originate from one of several sources including banks, creditors, employees, labor unions, government agencies, outside investors, customers and vendors. A private company might benefit from the protection that a D&O policy provides under the following scenarios. • An outside party is asked to sit on your company’s board and seeks indemnification from the company to do so. Most companies, public and private, can provide the appropriate corporate indemnification. However, many individuals who assume these positions of leadership desire something with more certainty and the financial backing of a third party. In this case, a D&O policy can fund that indemnification (and legal defense costs) if a claim were to be filed, the insurance company provides the financial stability behind the D&O policy. • Management and ownership succession is always a complex matter. Unfortunately, many individuals and companies avoid dealing with this serious issue until it is too late. In situations where management and/ or ownership control of a company passes from one generation to the next, it is possible that not all of the “second generation” view or benefit from the transaction equally. If there is a disagreement over the succession planning and suits are filed, a D&O policy could possibly provide the financial protection necessary to assist the company and/or individual directors and officers in handling the matter. • A company facing bankruptcy is always a concern for those in positions of leadership. The concern heightens for the directors and officers as the corporate indemnification mentioned above will not serve its purpose if the company in question is financially incapable of funding the indemnification and associated legal expenses, which can be quite significant. A D&O policy can act as a funding mechanism for indemnification purposes and legal costs in the event a claim is filed. The upfront costs for this protection compared to the potential ultimate cost of a D&O claim are negligible for this protection. Most D&O policies are designed to provide both “Side A” and “Side B” coverage, as they are commonly referred to. Side A coverage is for directors and officers of a company that does not indemnify them for the costs of defense, settlements or judgments against them. Side B coverage provides reimbursement to a company which does provide indemnification to its directors and officers. Of course, it is important to read the policy in detail to ensure that both these provisions exist in the policy before deciding to purchase the coverage. It is recommended that you consult your trusted advisors such as your attorney, accountant and insurance broker to determine if you have the appropriate protection for your business.
  • 2. Q4 2009 Leadership and Communication are Key for Targeting a Successful Wellness Program Wellness is a word with many definitions. Have you successful wellness program. It can ever stopped and asked what wellness really means to come in many different forms, but the you and your company? Or, more importantly, have key is to incorporate a multi-faceted you ever asked what wellness does for your company communication approach to be sure you and your employees? The increase in employer obtain the return on investment sponsored wellness programs has jumped drastically you are seeking. Employees over the last several years. Employers are generally need an understanding of consistent in the results they want from any wellness how involvement in the programs they implement: wellness program will benefit • Lower health insurance claims, workers’ them individually. Establish compensation injuries and trend factors an annual communication • Improved productivity and absenteeism rates campaign to message the • Enhanced employee satisfaction, engagement and incentives, the overall success of personal lives the program and the impact on the company. But most of all, make the The big disparity exists not in the results employers communication fun, interesting, and relevant. Engage want, but in the results they get. There are three common your marketing team to help devise a theme for your denominators that surface time after time as core elements overall wellness program and use the creative and in a successful, goal-achieving wellness program. tactical methods you would use in an external marketing Leadership campaign to generate an internal buzz. When surveying our clients, one of the most Once the organization has received commitment common themes amongst successful wellness programs from senior leadership, established the philosophy of was buy-in and communication from senior leadership the program and developed a powerful communication within the organization. Employees are more apt to approach, all that remains is to define success. participate and get involved if the leadership team Wellness programs are a long term commitment by an leads by example. Take the opportunity to promote organization, and sometimes don’t impact the bottom the program through letters from the CEO, e-mail line immediately. However, it’s important to set both campaigns from other leaders in the organization and short and long term goals. Early expectations can be most importantly, involvement from the senior leaders. set in terms of employee participation or satisfaction 2009 with programs. While later goals can focus on improved Corporate Culture health assessment scores, reduced claims costs, or Tying in the culture and philosophy of the increased productivity. organization with the development of the wellness Committing to corporate wellness has brought program creates greater participation. The philosophy proven measurable results to many organizations. And of ‘one size fits all’ will not work when structuring employing some simple strategies can turn a wellness your program. You need to answer questions such as: initiative into a success. What is the overall culture of our organization? What programs have we rolled out in the past that have been successful and which ones have failed? What is going to drive them to get involved? This is a great opportunity At Assurance, we have built our reputation on to get employee input by organizing a focus group or earning our client’s trust and confidence through wellness committee to assess these types of questions. excellence in every interaction. Independent since our inception in 1961, Assurance is ranked by Communication Business Insurance magazine as the 66th largest Communication is often the missing component broker of U.S. business. when it comes to implementing and executing a For further information, please contact an Assurance representative at 847.463.7877 or staffing@assuranceagency.com. Assurance Agency, Ltd. • One Century Centre • 1750 East Golf Road • Schaumburg, Illinois 60173 phone 847.797.5700 • fax 847.440.9130 • www.assuranceagency.com