Safety Incentives


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I PowerPoint I have created through work on safety incentives.

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Safety Incentives

  1. 1. Rewards that work Developing an effective safety incentive program
  2. 2. Due to the constantly changing nature of government regulations, it is impossible to guarantee the total and absolute accuracy of the material contained herein or presented. J. J. Keller & Associates, Inc., cannot and does not assume any responsibility for omissions, errors, misprinting or ambiguity contained. J. J. Keller, shall not be held liable in any degree for any loss, damage or injury caused by any such omission, error, misprinting or ambiguity present. It is made available with the understanding that J. J. Keller is not engaged in rendering legal, accounting or other professional service. If legal advice or other expert service is required, the services of a competent professional should be sought.
  3. 3. Incentive programs <ul><li>Promote safety culture </li></ul><ul><li>Reward safe and healthful work practices </li></ul><ul><li>Discourage reporting of injuries? </li></ul><ul><li>NOT required by OSHA </li></ul>
  4. 4. Incentive programs <ul><li>4/30/1996 Letter of Interpretation: “Some safety incentive programs actually present concerns to OSHA…there are also some negative or dubious incentive programs that actually encourage employees to not report workplace injuries and illnesses.” </li></ul>
  5. 5. What is the objective? <ul><li>Increasing worker safety while reducing the direct and indirect costs of accidents and injuries. </li></ul><ul><ul><li>Must first have a company safety program in place in which to build upon. </li></ul></ul><ul><ul><li>Increase worker awareness of safety issues and procedures, not to win a prize. </li></ul></ul>*Click on the KOL Safety Management Process icon on the homepage for guidance in developing a safety and health program.
  6. 6. What are the benefits? <ul><li>Worker’s comp savings (some states) </li></ul><ul><li>Injury reduction </li></ul><ul><li>Fewer lost work days </li></ul><ul><li>OSHA penalty reductions (as part of a complete safety management program) </li></ul>
  7. 7. Incentive programs <ul><li>B.F. Skinner – “founder” of behavior modification </li></ul><ul><ul><li>Behaviors resulting in positive consequences increase </li></ul></ul><ul><ul><li>Behaviors resulting in negative consequences decrease </li></ul></ul><ul><li>Positive reinforcement can only be called as such if it increases behavior. </li></ul>
  8. 8. Incentive programs <ul><li>Incentives versus rewards </li></ul><ul><li>Proactive versus reactive behaviors </li></ul><ul><li>Basic program guidelines </li></ul><ul><li>Desired behaviors and worker participation </li></ul><ul><li>Possible consequences and rewards </li></ul><ul><li>Sample programs </li></ul><ul><li>Evaluation </li></ul>
  9. 9. What is an incentive? <ul><li>Incentive: </li></ul><ul><ul><li>Activator that promises a positive consequence (reward) once the desired behavior has occurred </li></ul></ul><ul><li>Disincentive: </li></ul><ul><ul><li>Activator, such as a policy or procedure, that yields penalties for undesired behaviors </li></ul></ul>
  10. 10. What is a reward? <ul><li>Act (consequence) performed to strengthened approved behavior </li></ul><ul><li>Extrinsic (tangible) </li></ul><ul><li>Intrinsic (internal) </li></ul>
  11. 11. Poll question <ul><li>What rewards do you use most often? </li></ul><ul><ul><li>Money/gift cards </li></ul></ul><ul><ul><li>Clothing/mugs/tools/kits </li></ul></ul><ul><ul><li>“Employee of the Month”/certificates </li></ul></ul><ul><ul><li>None of the above </li></ul></ul>
  12. 12. Extrinsic (tangible) rewards <ul><li>Examples of extrinsic rewards: </li></ul><ul><ul><li>Money – gift cards/certificates, coupons </li></ul></ul><ul><ul><li>Awards - plaques, pins, cups, certificates, jackets </li></ul></ul><ul><ul><li>Time off from work </li></ul></ul><ul><ul><li>Social - parties, lunches </li></ul></ul><ul><ul><li>Parking lot assignment </li></ul></ul>
  13. 13. Intrinsic rewards <ul><li>Examples of intrinsic rewards: </li></ul><ul><ul><li>Improved self-esteem </li></ul></ul><ul><ul><li>Increased sense of purpose </li></ul></ul><ul><ul><li>Higher credibility </li></ul></ul><ul><ul><li>Feeling of accomplishment </li></ul></ul>
  14. 14. Who rewards the behavior? <ul><li>Supervisors </li></ul><ul><ul><li>Immediate rewards and recognition </li></ul></ul><ul><ul><li>Perceived as act of leadership </li></ul></ul><ul><ul><li>Improves worker-management relationship </li></ul></ul>
  15. 15. Reactive versus proactive <ul><li>Reactive programs: </li></ul><ul><ul><li>Generally reward workers for “working safe” over a given period of time </li></ul></ul><ul><ul><li>Commonly defined as a outcome or condition, such as: 1 year injury free </li></ul></ul><ul><ul><li>Are NOT ideal </li></ul></ul>
  16. 16. Reactive versus proactive <ul><li>Proactive behaviors </li></ul><ul><ul><li>Using safe procedures and practices </li></ul></ul><ul><ul><li>Complying with all safety rules </li></ul></ul><ul><ul><li>Reporting injuries immediately </li></ul></ul><ul><ul><li>Reporting hazards </li></ul></ul><ul><ul><li>Submitting safety suggestions </li></ul></ul>
  17. 17. Basic guidelines <ul><li>Determine: </li></ul><ul><li>Objective </li></ul><ul><li>Participants </li></ul><ul><li>Focus </li></ul><ul><li>Prizes </li></ul><ul><li>Duration </li></ul><ul><li>Goal </li></ul>
  18. 18. Basic guidelines <ul><li>Behaviors should be specific. </li></ul><ul><li>Recognize appropriate behavior in a meaningful way </li></ul><ul><li>Everyone who meets behavioral criteria should be rewarded </li></ul><ul><li>Better for many participants to receive small rewards than for one person to receive a large reward </li></ul>
  19. 19. Basic guidelines <ul><li>Rewards should be tangible </li></ul><ul><li>Contests should not reward one group at the expense of another </li></ul><ul><li>Groups should not lose rewards for failure by one individual </li></ul><ul><li>Progress toward achieving a safety reward should be monitored and posted </li></ul>
  20. 20. Reward worker participation <ul><li>Make the recognition: </li></ul><ul><ul><li>Timely </li></ul></ul><ul><ul><li>Consistent </li></ul></ul><ul><ul><li>Certain </li></ul></ul><ul><ul><li>Significant </li></ul></ul><ul><ul><li>Sincere </li></ul></ul>
  21. 21. Reward worker participation <ul><li>Leading training sessions </li></ul><ul><li>Leading tool box meetings </li></ul><ul><li>Hazard Inspections and identification </li></ul><ul><li>Hazard corrections </li></ul><ul><li>Incident investigations </li></ul><ul><li>JSA development </li></ul><ul><li>Safety committee involvement </li></ul>
  22. 22. Reward worker participation <ul><li>Housekeeping practices </li></ul><ul><li>Using personal protective equipment (PPE) </li></ul><ul><li>Immediate reporting of injuries/illnesses </li></ul><ul><li>Near miss reporting </li></ul>
  23. 23. Effective consequences <ul><li>We do what we do because of consequences – rewards </li></ul><ul><li>Without effective consequences, improvement in behaviors and performance will not occur </li></ul>
  24. 24. Effective consequences <ul><li>Does recognition occur soon after the performance? </li></ul><ul><li>Is recognition based on behaviors or luck? </li></ul><ul><li>Are games (safety bingo, drawings, etc) used to determine who gets recognized? </li></ul>
  25. 25. Effective consequences <ul><li>Does the recognition process include individual/group competition? </li></ul><ul><li>Are employees certain they will be recognized for performance? </li></ul>
  26. 26. Effective consequences <ul><li>Do employees know exactly what behaviors lead to recognition? </li></ul><ul><li>Are recognition and rewards considered significant/meaningful to employees? </li></ul><ul><li>Are the motives for recognition perceived as sincere? </li></ul>
  27. 27. Effective consequences <ul><li>Do recognition procedures actually result in changed behavior in the desired direction? </li></ul><ul><li>Does recognition occur as a result of meeting/exceeding behavioral expectations rather than &quot;working accident free“? </li></ul>
  28. 28. Effective consequences <ul><li>Are employees automatically disqualified from safety recognition if they have an accident? </li></ul><ul><li>Are employees involved in determining criteria and recognition? </li></ul><ul><li>Is the recognition process consistently applied throughout the organization? </li></ul>
  29. 29. Effective consequences <ul><li>Is recognition and reward appropriate to the positive impact on the organization? </li></ul><ul><li>Do employees consider the recognition process fair? </li></ul>
  30. 30. Safety bucks <ul><li>Workers receive bucks for: </li></ul><ul><ul><li>Warning a coworker, </li></ul></ul><ul><ul><li>Identifying a hazard, </li></ul></ul><ul><ul><li>Reporting an injury immediately, or </li></ul></ul><ul><ul><li>Making a suggestion that prevents injury. </li></ul></ul>
  31. 31. Bonus program <ul><li>Rewards employee who: </li></ul><ul><ul><li>Identifies a hazard in the workplace that could cause serious physical harm or a fatality, or </li></ul></ul><ul><ul><li>Makes a suggestion that prevents injury or saves the company money </li></ul></ul>
  32. 32. Safety hero <ul><li>NOT “Employee of the Month” </li></ul><ul><li>Everyone who meets specified criteria receives recognition or reward </li></ul>
  33. 33. Recognition <ul><li>Recognition for a job well done makes us feel valued, important, and part of a team. </li></ul><ul><li>Personally acknowledge and praise employees for their safety efforts. </li></ul>
  34. 34. Contests <ul><li>Slogans </li></ul><ul><li>Children’s essays/coloring/poster </li></ul>
  35. 35. Suggestion program <ul><li>Encourages employees to submit safety-related issues and suggestions: </li></ul><ul><ul><li>Place boxes throughout company </li></ul></ul><ul><ul><li>Reward good suggestions </li></ul></ul><ul><ul><li>Hold monthly random drawings for all suggestions submitted </li></ul></ul>
  36. 36. Point system <ul><li>Collect points to earn prizes </li></ul><ul><li>Example: </li></ul><ul><ul><li>1 point for being injury-free </li></ul></ul><ul><ul><li>3 points for making safety suggestion </li></ul></ul><ul><ul><li>5 points for conducting safety inspection </li></ul></ul><ul><ul><li>5 points for attending safety talk </li></ul></ul>
  37. 37. Safety slogans <ul><li>Variations include: </li></ul><ul><ul><li>Most original </li></ul></ul><ul><ul><li>Quarterly slogan </li></ul></ul><ul><ul><li>Best slogan </li></ul></ul>
  38. 38. Safety slogans, cont. <ul><li>More variations: </li></ul><ul><ul><li>Children’s slogan </li></ul></ul><ul><ul><li>“Do you know?” </li></ul></ul>
  39. 39. Safety quizzes <ul><li>Safety trivia </li></ul><ul><li>What’s wrong with this picture? </li></ul><ul><li>Crossword puzzles </li></ul><ul><li>Word scrambles </li></ul>* Visit KellerOnline’s Interactive Tools area for several activities you can do with your employees including What’s Wrong with This Picture? and other games.
  40. 40. Evaluation <ul><li>Essential for continually improving the processes within your incentive and safety programs. </li></ul>
  41. 41. Evaluation <ul><li>Management involvement </li></ul><ul><li>Safety committee involvement </li></ul><ul><li>Employee involvement </li></ul><ul><ul><li>Participation </li></ul></ul><ul><ul><li>Feedback </li></ul></ul><ul><ul><li>Surveys </li></ul></ul>
  42. 42. Conclusion <ul><li>Incentives always motivate some kind of behavior. </li></ul><ul><li>Trick is to motivate proactive safety behavior. </li></ul>
  43. 43. Questions? If you have questions, please use the Q&A function in the upper right of your screen. If we don’t get to your question today, please use the Personal Assistant feature (shown below).
  44. 44. Thanks for joining us! <ul><li>KOL will be hosting 2 upcoming events: </li></ul><ul><ul><li>OSHA Injury & Illness Recordkeeping: Will your records stand inspection? </li></ul></ul><ul><ul><ul><li>Tuesday, January 26 @ 1PM Central Time </li></ul></ul></ul><ul><ul><li>Bloodborne Pathogens Standard: Are your compliance efforts cutting it? </li></ul></ul><ul><ul><ul><li>Wednesday, February 24 @ 1PM Central Time </li></ul></ul></ul>