Personal Information
Organization / Workplace
Frankfurt Am Main Area, Germany Germany
Occupation
Head of CRM and Content - Central Europe at Thomas Cook
Industry
Travel / Tourism
Website
http://www.cgi.com
About
More than 15 years experience delivering over 20 strategy consulting and business transformation projects from scoping, analysis & programme design; executive alignment through to programme management, performance development, merger integration & people change.
Specializing in Customer Experience/ Consumer Goods/ Retail, with hands on understanding of performance management in Built Assets, Financial and Public Services through to Telecoms and Life Sciences.
In addition to leading one of the largest business transformation projects in the Middle East, I was also Regional Lead for transforming businesses with SAP's mobility solutions.