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Cadr+ pitch book
1. Welcome to CADR+ | Powered by
Healthcare the way it should be!
Revised Jan. 2014
2. THE STATE OF HEALTH CARE
Average family spends $1,430 and loses around 35
hours each year to doctor’s office visits alone
That’s about $120 and 3 hours every month
Most doctors offices are closed 75% of the hours/week
Over 66% of ER visits are for non-emergency reasons
25% of people have skipped a recommended medical
test due to cost
24% of people do not fill their prescriptions
Over 75% of Doctor visits originate from stress factors
1 in 3 Americans state their level of stress is “extreme”
3. GETTING TO THE DOCTOR
Difficult to meet face-to-face with a physician/specialist
Difficult to get a timely appointment
Can be difficult to actually get to the appointment (especially for senior
population)
Emergency Rooms and Urgent Care Centers are frustrating and
expensive options
Missing work can be a costly proposition
Healthcare Reform will inevitably lead to:
Increased costs
Longer waits
Shorter interactions
Increased stress levels
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4. THE BOTTOM LINE…
Getting well has become extremely inconvenient and
costly
4 of 5 office visits can be better handled over the phone
Over 90% of calls solve problem with no need for
follow-up
4% of population today, expected to grow to 40% in 2
years, according to US Commerce Department
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5. WELCOME TO CADR+
CADR+ is a program designed specifically to save
you time and money by utilizing technology to
provide efficient, immediate access to Healthcare
solutions and other personal services.
6. The Highest Quality of Care…
On-demand, 24/7 access by phone, video and app
Diagnosis and prescriptions for common conditions
Access to a network of U.S.-based, state-licensed,
board-certified doctors
Network of licensed primary care physicians/specialists
and pediatricians
ePrescriptions and Personal Health Records
SureScripts provides two years of prescriptive history
All consultations are recorded and added to your
records
7. HOW IT WORKS
You have cold-like symptoms but don’t have the time to sit
in an urgent care waiting room. Instead they call CADR+:
Step 1.
Step 2.
Step 3.
Medical history
Request consult
Talk with a physician
You are required to complete your
medical history online, by phone, or
by faxing a paper form prior to
requesting a consultation.
You simply log on to your account or
call Teladoc, 24/7/365, to request either
a telephone or video consultation.
A board-certified physician licensed in
your state reviews your medical history
and provides a consultation over the
phone or through video, just like an inperson visit.
Step 4.
Step 5.
Sep 6.
Resolve the issue
Continuity of care
Follow-up
The physician recommends the
right treatment for your medical
issue. If a prescription is necessary,
it is electronically sent to your
pharmacy of choice.
The physician documents the results of
the consultation in your medical history.
Consultation information can be sent to
your primary care physician.
Teladoc sends you a follow up email to
ensure that you got the care you
needed and to see if you have any
feedback on your experience.
8. COMMON USE
Top 10
Diagnoses
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Sinus Problems
Urinary Tract Infection
Pink Eye
Bronchitis
Upper Respiratory Infection
Nasal Congestion
Allergies
Flu
Cough
Ear Infection
Prescription
Management
Electronic prescribing
(SureScripts) or by phone.
Frequency of prescribing lower than
same diagnoses when comparing best
provider practices (about 80% vs. 83%)
Use of antibiotics limited to short
durations; patient education and
physician reminders for appropriate use
No prescribing of DEA-controlled
substances, medication for psychiatric
illness, or lifestyle drugs.
Generic drugs automatically
recommended
9. COMPLANCE IN ALL 50 STATES
Teladoc is compliant with current state regulations in order to operate in 50 states.
10. HOW CADR+ REDUCES COSTS
65% of members would have
gone to PCP at cost of
$153
10% of members would have
gone to Urgent Care at cost of
$350
15% of members would have gone to
Emergency Room at cost of
$1029
Estimated lost productivity to employers Teladoc’s telemedicine
services help eliminate 1,000’s of hours of lost productivity
due to medical absenteeism.
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Data and dollar amounts are based on national averages. Amounts listed may not reflect actual billed charges
11. CASE STUDY
STATS:
2300 employees
26 locations
7 states
17% utilization
99% satisfaction
413% ROI*
SAVINGS:
Office visits
ER visits
Urgent Care
Productivity
Total (annual)
$18,337
$121,849
$5,195
$82,170
$227,551
Video: http://cadr.biz/AADQv
Chris McCool, SVP Sales & Marketing
*Plan included Teladoc only.
12. A WHOLE LOT MORE!
CADR+ has partnered with Aetna to provide you with
“Resources for Living” along with WellCard Health to
provide a host of additional resources, all specifically
selected to give you the very best group of services
available for achieving true wellness!
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13. WHAT IS AETNA RESOURCES FOR LIVING?
Aetna Resources For Living provides the resources you
need to help you handle life’s challenges, whether that
be emotional, financial or legal. They’re your partner in
achieving resiliency.
A no cost, confidential telephone consultation and referral
service for employees and their household members.
24/7 online access to targeted resources
A starting place to address personal problems before they can
affect other areas of your life.
A proactive partner to work with you to facilitate a solution.
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14. Aetna Resources for Living
Unlimited access
Masters-level clinicians
Available 24/7
Live Answer
Confidential Service
170 Languages
Crisis Support
15. LEGAL & FINANCIAL SERVICES
Attorney consultations by phone or face to face
Free online legal documents for all eligible dependents
Financial consultations by phone
Telephonic fraud resolution consultation
BILL REVIEW & MEDIATION
Provides a personal negotiator who acts on the
patient’s behalf, mediating solutions directly with
medical facilities.
16. CHOOSEHEALTHY PROGRAM
Discounts over 25% on natural therapy services
Service Include:
Chiropractic
Massage Therapy
Acupuncture
Nutrition Services
Over 19,000 participating professionals nationwide
17. SELFCARE AND WELLBEING
A partner to help you achieve positive, longterm improvement in health and wellness
Fitness
Smoking cessation
Weight management
Stress management
Targeted webinars
Discount Center
Computers and electronics
Travel, car rentals and hotels
Gifts and retail shopping
Movie tickets & video rentals
Theme parks
Fitness centers
Shoes and clothes
Restaurants… and more!
18. ONLINE LIFE RESOURCES
There are times in everyday life when you
may need a little guidance:
Child care
Parenting
Emergency care
Summer care
New baby care
Adoption
Colleges and universities
Elder resources
Disaster relief
Pet care
Primary/secondary education
Patient Advocacy
19. FREE DISCOUNT CARD*
Pharmacy Savings – save up to 65%
Dental Care – save up to 50%
Vision Care – save up to 50%
Hearing – save up to 15%
Diabetes Care & Supplies – save 52–70%
Lab Savings – save up to 50%
MRI & Imaging – save up to 70%
And more!
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20. THE ADMIN PORTAL
All member info stored in the cloud
Available to you on-demand, 24/7
You can add, edit or terminate employees in real time
Your information is secure, redundant and backed up
We can add any number of employees in minutes
Members emails and phone numbers are 100% private
21. WHAT’S IN IT FOR THE MEMBER?
Convenience:
Licensed physicians and industry professionals available 24/7/365
No waiting rooms, no closed offices, no waiting weeks for an appointment
Receive answers and treatment within minutes via phone, video or app
Peace-of-mind:
100% acceptance regardless of preexisting conditions or age
No limitations on usage
Board certified, state specific Physicians and other Aetna vetted partners
“Do it for yourself; do it for the ones you love”
Money-savings:
Significantly less expensive than typical Office, ER/UC visits
Saves on out of pocket expenses i.e. high deductibles, co-pays
Less time off needed for doctor appointments
Bill mediation available in the event of excessive medical billing
22. WHAT’S IN IT FOR EMPLOYERS?
Saves Money:
Avoids expensive visits to doctors, urgent care and ER
Lowers total cost of healthcare
Saves Time:
Employees take less time off work
Early intervention & recovery leads to increased wellness and productivity
Happier, Healthier Employees:
Goodwill: employees love it!
Fosters self-directed wellness (online tools)
Address hidden mental health issues
Additional lifestyle / concierge resources for “everyday living”
23. Improve Access
Lowers Cost
Multiple ways to
Consult 24/7
Avoid high cost settings
like the Doctor’s office,
Urgent Care/ER
+
Phone, Email, Video,
Mobile Application
* If appropriate
Save Time
Save Money
Reduce Absenteeism
Care Coordination
Quality Care
24/7 consultations
Qualified professionals that
Clinically efficient, effective can provide information,
and most convenient
diagnose and prescribe
Rx medication*
+
+
Get Information/
Diagnosis Anytime,
Anywhere 24/7
Get Well Fast
Affordable Cost Setting
Better Outcomes
High tech – high touch Quality care – in an era where accountable care is becoming a necessary obligation, there is a strong push for more evidence-based practices. The tools that are available in CADR telemedicine platform enables such a shift to easily occur. The application has integrated team management tools, including:Alerts & notifications for patients and doctors Clinical guideline informatione-prescribing Patient education information Patient access to their own data referrals and HIPAA compliant information sharing All calls are recorded and post consult reports can be shared with the consent of the patient