Interesting book on emotional intelligence in the workplace by Yvette Bethel, “E.Q. Librium”. Bethel brings an excellent summary and overview of the current research on emotional intelligence and how it can be used as a tool to enhance anyone’s career.

1. Interesting book on
emotional
intelligence in the
workplace by
Yvette Bethel, “E.Q.
Librium”.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

2. Bethel brings an
excellent summary and
overview of the current
research on emotional
intelligence and how it
can be used as a tool to
enhance anyone’s
career.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

3. One such topic in the book is
how to deal with various
types of troublesome people.
These include complainers,
critics, unresponsive people,
drama creators, and those
downright hostile individuals.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

4. Bethel offers the
helpful hint that “these
people are generally
not in listening mode.
They are entrenched in
their opinion and
intent on confronting
you.”
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

5. Anyone in the
business world has
dealt with these
types of people in
the past and wished
they hadn’t.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

6. Bethel offers
strategies for
dealing with the
various styles.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

7. The competing
style is when the
individuals attempt
to use force and
power to get what
they want.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

8. Then there is the
collaborative style
where people try to
cooperate but are
somewhat pulled
back by their assertive
nature.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

9. As Bethel points out,
dealing with a
collaborative approach
can be very time
consuming and warns
that collaboration
without decision-making
is highly ineffective.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

10. Bethel offers a
lengthy discussion on
office politics too.
Who hasn’t played
the game of office
politics at one point
in their careers?
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

11. Anyone with
widespread business
experience will
have encountered
what Bethel is
speaking about.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

12. This book will resonant
with many experienced
business people. While
they might not have
been as thoughtful in
analyzing the behavior of
people, it will certainly hit
home with readers.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

13. This is not your
typical business
book and worth
the read.
www.cynthiakocialski.com
How To Deal With Different People In
The Workplace And Further Your Career

14. Share your PASSION and KNOWLEDGE
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