We visit hospitals out of a variety of reasons. It can be a planned visit, or sometimes we find ourselves referred by our GP or even a medical consultant. To many, mention the word hospital and it rekindles memories that are best forgotten-long queues, slow services and of course the uncertainty at patient discharge.
With these tips, you can redesign the patient journey for increased efficiency as well as better service delivery.
Involve all departments in the patient journey design
Make use of your existing data to predict patterns
Focus on rapidly growing specialities
Examine the biggest entry and exit portals of your hospital
We explore these in a little more detail
Involve all department’s participation in the patient journey design.
It is not unusual for patient admission and flow to be disrupted because separate departments do not share the findings in each area. Therefore, apart from the usual “monthly meetings, and patient placement discussions” you can use the meetings to discuss whether the nurses are taking the patient data as quickly as possible. Regular meetings are a good opportunity to break down departmental barriers; otherwise, one department may be blaming the other without understanding the actual cause
Make use of existing data to predict patterns.
Patient information should be kept in privacy, but the admission number should not also be kept in secrecy. Collect and analyse data, then use it to predict the hospitals’ staffing needs, patient admission trends among other factors. Through the records, you can predict that Mondays are busy in the early hours, with many patients in the ER department and such trends. By predicting such trends, it becomes possible to have enough staff on standby to avoid delays.
Focus on rapidly growing specialities.
Since clinical groups do not follow a similar growth pattern, you may be required to make adjustments in terms of bed capacity and staffing within your hospital in response to a certain growing speciality. For instance, you may realize that the oncology department is growing rapidly than the haematology department, thus you should be in a position to identify and adopt appropriate measures.
Examine the biggest entry and exit portals of your hospital.
Hospital department have varying time frames for service delivery. Your hospital may be receiving many of its patients through the emergency department or through direct admissions, and these are the areas that need appropriate staffing. By monitoring the inflow of patients, it becomes possible to ponder on whether to slow the outside hospital transfers, as a way of enhancing quality service delivery.
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4 ways to improve patient flow
1. 4 ways to improve
patient flow
Read more articles on
http://blog.criterionconferences.com/
2. We visit hospitals out of a variety of reasons. It can be a planned
visit, or sometimes we find ourselves referred by our GP or even a
medical consultant. To many, mention the word hospital and it
rekindles memories that are best forgotten-long queues, slow
services and of course the uncertainty at patient discharge.
With these tips, you can redesign the patient journey for increased
efficiency as well as better service delivery.
1.
2.
3.
4.
Involve all departments in the patient journey design
Make use of your existing data to predict patterns
Focus on rapidly growing specialities
Examine the biggest entry and exit portals of your hospital
Read more articles on
http://blog.criterionconferences.com/
3. We explore these in a little more detail
1. Involve all department’s participation in the patient journey
design.
It is not unusual for patient admission and flow to be disrupted
because separate departments do not share the findings in each
area. Therefore, apart from the usual “monthly meetings, and
patient placement discussions” you can use the meetings to
discuss whether the nurses are taking the patient data as
quickly as possible. Regular meetings are a good opportunity to
break down departmental barriers; otherwise, one department
may be blaming the other without understanding the actual
Read more articles on
cause
http://blog.criterionconferences.com/
4. 2. Make use of existing data to predict patterns.
Patient information should be kept in privacy, but the
admission number should not also be kept in secrecy.
Collect and analyse data, then use it to predict the
hospitals’ staffing needs, patient admission trends among
other factors. Through the records, you can predict that
Mondays are busy in the early hours, with many patients
in the ER department and such trends. By predicting such
trends, it becomes possible to have enough staff on
standby to avoid delays.
Read more articles on
http://blog.criterionconferences.com/
5. 3. Focus on rapidly growing specialities.
Since clinical groups do not follow a similar growth
pattern, you may be required to make adjustments in
terms of bed capacity and staffing within your hospital in
response to a certain growing speciality. For instance, you
may realize that the oncology department is growing
rapidly than the haematology department, thus you
should be in a position to identify and adopt appropriate
measures.
Read more articles on
http://blog.criterionconferences.com/
6. 4. Examine the biggest entry and exit portals of your
hospital.
Hospital department have varying time frames for service
delivery. Your hospital may be receiving many of its
patients through the emergency department or through
direct admissions, and these are the areas that need
appropriate staffing. By monitoring the inflow of patients,
it becomes possible to ponder on whether to slow the
outside hospital transfers, as a way of enhancing quality
service delivery.
Read more articles on
http://blog.criterionconferences.com/
7. Check out some of our upcoming Hospital and Health conferences
John Burgher
John is a Marketing Director with over 12 years of B2B experience
in the UK, Asia and Australia. He’s an ideas guy and a gadget geek
who is always looking for the next ‘big thing’.
Read more articles on http://blog.criterionconferences.com/
Read more articles on
http://blog.criterionconferences.com/