The document discusses delegation principles and employee development. It recommends delegating tasks with clear accountability, responsibility, and authority. Tasks should only be delegated to employees with the necessary abilities and skills. Development involves different contributions over time from training, coaching, and management methods. Attitude development may take years and rely most on management contributions. The bottom provides contact information for the document's presumed author.

8. The “want to do” curve

9. After William A Kahn

13. • Specific
• Important
• Measurable

16. Never to delegate, it’s always yours ACCOUNTABILITY
for the task
RESPONSIBILITY
for the final outcome
Delegate TASK along with
AUTHORITY
to make decisions
ABILITIES / KNOWLEDGE / SKILLS
Delegate only to persons who have to fulfill the task
(or capacity to learn it during process)

18. Method Training Coaching Management Length of
contribution contribution methods implementation
contribution
Objective
Developing knowledge 60-80% 10-30% 0-10% Days
Developing skills 20-40% 40-60% 20-40% Months
Developing attitudes 0-20% 20-40% 40-80% Years

23. Employee perception:
fair/correct boss

27. After Albert Ellis

28. After Tim Gallwey

29. After Tal Ben-Shahar

30. After Tal Ben-Shahar

32. cristian.dobrescu@gmail.ro
twitter: @baietu
http://ro.linkedin.com/in/cristiandobrescu