Terri Norvell shares the two questions you should ask yourself and your team every day. First, what am I going to do today to grow net operating income (NOI)? Second, what did I do today to grow NOI?

1. This Episode Featuring
Terri Norvell
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2. 2 QUESTIONS THAT ENSURE CHOSEN DAILY ACTIVITIES
ARE FOCUSED ON SERVICE AND FINANCIAL IMPACT!

3. 2 DAILY QUESTIONS
1. 8am: what am I going to do
today to GROW net operating
income?
2. 4pm: what did I do today to
GROW net operating income?

4. WHY 8AM AND 4PM?
At 8am, you are planning your day, so be sure to
prioritize the highest impact, most important
activities.
Realistically… your day might have gotten crazy
and didn’t follow your plan exactly.
At 4pm, you still have time to circle back around
and work on your highest priorities for the day!

5. 37 EDUCATIONAL EVENTS EACH YEAR
Visit ApartmentAllStars.com for the schedule of events

6. Terri is a multifamily thought leader and nationwide consultant in the areas of
management, leadership and leasing performance. She has over 20 years
corporate office to the front-line experience as VP of Training, Marketing and
Business Development for a $1.2 billion dollar property management and
development company and GM of a $9 million dollar temporary housing firm.
She is a regular presenter at the National Apartment Association, MultiFamilyPro
Brainstorming conference, TAA, FAA, HAA... numerous Associations, property
management and supplier firms across the country.
She assists teams in increasing the bottom line... through hair-on-fire success in
their positions as a keynote speaker, corporate trainer & performance coach.
Terri Norvell
O: 303-439-0077
C: 303-475-5456
Terri@TerriNorvell.com
Terri Norvell

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