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Best Practices to Prevent Outages in 2014


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Follow these step by step instructions to ensure your systems, websites, and apps won't go down. Historical data, trends, alert processes, and more.

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Best Practices to Prevent Outages in 2014

  1. 1. Prevent Outages in 2014 Historical Data, Trends and Alert Processes CopperEgg February 2014
  2. 2. Step 1: Look back at trends • Review historical server, website, and app monitoring data from your CopperEgg site • Look for irregular trends in performance overviews and at the second-level 2
  3. 3. Step 2: Find and address root causes • Attribute performance issue trends to specific systems • Investigate linked servers and websites with performance issues • Fix root causes in order to prevent future issues 3
  4. 4. Step 3: Set goals • Identify which performance metrics relate directly to the operations of your business • Set goals based on the needs and past performance of your company’s operations • Determine the correlation between key metrics and day-to-day business operations 4
  5. 5. Step 4: Create alerts • Convert your company goals into alerts • Prepare alerts that escalate with the performance of your operations • Get notified before outages strike 5
  6. 6. Step 5: Keep calm, monitor on • You’ve solved the major root issues • You’ve created goals and alerts that keep you up to date on system performance • Now, keep calm! 6
  7. 7. What is CopperEgg? • Check out one stop monitoring for your apps, websites, and servers at • Original blog: – 7