Communote Enterprise Microblogging introduced at MBC09

Communote - Enterprise Microblogging

Introducing Communote.

Dirk Röhrborn, Martin Böhringer
Communardo Software GmbH
#MBC09, 24.01.2009

Do you know him ?
This is Jens, our
systems engineer.

His knowledge is
crucial for our
operations !

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

Seite 2

What was he doing ?
Just writing
New Version
down what he
of VPN-Client
changed in our
to installed !

IT systems.

This is good,
but…


Seite 3

Do you know her ?
This is
Claudia, one
of our team
leaders.


Seite 4

What was she doing?
Writing a note
to all of the
team.
Writing an IM
to her boss

Most of her job
is communi-
cations…

Seite 5

Do you know him ?
This is Andreas,
Where was
another team
that new
Wiki?
leader.
VPN not
working
??
He was
browsing his
email for
important
information …

Seite 6

Do you know him ?
Do you know
Oops, that‘s me.
their budget ?
…no…

…trying to find
out important
details for an
offering…


Seite 7

What do they have in common ?

 Important  User generated
 To be communicated  Micro-content
 To be remembered  Sometimes 140+
characters


Seite 8

There must be a better way…

Image source: http://www.flickr.com/photos/thetruthabout/2726232992/


Seite 9


Seite 10

Example No. 1 – Sales
• Tracking sales
activities
• Collect data for
contract definition
• Transfer sales
records easily to
project team


Seite 11

Example 2 – IT change log
• System admins
are documenting
all changes to a
blog
• Results beeing
documented
• All changes can be
tracked


Seite 12

Example 3 – Project Microblog
• Status messages
form team
members
• Track customer
communications
• Ideas, problems,
solutions
• argumentation


Seite 13

Quick wins
Quick adoption
Non IT usage grows
main communications tool
Learnings from
mobile
Reduced
access 4 months
e-mail load
Increased awareness
Self-organisation
tagging rules

portal integration

Learnings from 4 months usage
• Quick adoption was through word of mouth
• Communote now main communications tool in projects
• Reduced e-mail load, docs & wikis used less but specific
• Increased awareness within and between teams
• Usage of non IT-people is lower but growing steadily
• Many positive side-effects / quick wins

• Teams start to self organize content – tagging rules
• Increasing need for portal integration and mobile access


Seite 15

Communote essentials
Coming
soon.
LDAP
E-Mail
XMPP / IM JSON API

Mobile client

Browser
Improved Portal Widgets
Features integration
RSS
Released. Planned.


Seite 16

Communote Business Model
Free Premium Enterprise

• Blogs: ∞ • Blogs: ∞ • Blogs: unlimited
• Posts: ∞ • Posts: ∞ • Posts: unlimited
• • •
Files: tbd. Files: tbd. Files: tbd.
• • •
Share: Yes Share: Yes Share: Yes
• • •
Use shared blogs: Use shared blogs: Use shared blogs:
No Yes Yes
• Enterprise features
• Price: 0,00 € • Price: 5 € / user / • Licensing option
• Users: 5+
month
• 3 months trial
• Price: 3-5 € / user /
month
• 3 months trial


Seite 17

Communote Roadmap 2009

03/09
12/08 Software
Beta
Public Beta

01/09 Ca. 07/09
Commercial
Enterprise
Offering
Beta


Seite 18

Martin Böhringer
Dirk Röhrborn
twitter.com/boehr
twitter.com/DirkRoehrborn
martin@communote.com
dirk.roehrborn@communardo.de
thingthatthinks.com
humannetworkcompetence.de

Communote Enterprise Microblogging introduced at MBC09

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