The World Lottery Association (WLA) has made Corporate Social Responsibility and the Responsible Gaming Principles and Framework a priority to protect lottery players and ensure revenues are used for public good. In 2002, WLA members asked the association to develop more specific requirements around social responsibility and responsible gaming. In response, the WLA formalized practices in 2006 by adopting Responsible Gaming Principles and a Framework to protect players globally. The seven Principles address areas like player protection, research, and monitoring progress.

1. Doing the right thing for players and the broader community has made Corporate Social Responsibility,
specifically the Responsible Gaming Principles and Framework, a priority for the World Lottery
Association (WLA)
As state-controlled gaming operators, WLA members have always played a leadership role in
addressing responsible gaming issues. In 2002, members asked the association to develop more specific
requirements with respect to social responsibility in general and to responsible gaming in particular.
The response came in 2006 when the WLA formalized its practices in Corporate Social Responsibility
by adopting Responsible Gaming Principles and a Responsible Gaming Framework aimed at protecting
lottery players around the world.
This effort and commitment will ensure that our public is protected and revenues for the public good
are sustained.
The Principles acknowledge that gaming operators play an important role in helping to prevent problem
gambling, as do governments, regulators, treatment providers, researchers, community groups, and
individuals who take part in games of chance.
By adopting the Principles, WLA members have "committed their vigilance in making responsible
gaming an integral part of their daily operations. This pledge of support includes the encouragement of
research initiatives and striving to achieve an appropriate balance between revenue, entertainment and
customer expectations."
The seven Principles address areas of player protection, collaboration with other stakeholders, research,
promotion, informed player choice, monitoring and reporting.
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