Retention 101: Driving Loyalty in E-Commerce
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If you missed this webinar, you missed out! In this webinar, Casey Gannon of Shopgate and Chad Rubin of Skubana got together to discuss customer retention and how the 2nd purchase is much more valuable than the 1st. They discussed everything from subscription orders, PPC & email remarketing and more. You'll even hear about why the 2nd purchase is so necessary, like the rising cost of PPC and competitors. Of course, you'll hear about some new tool and some tips & tricks to help you retain your customers!
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Retention 101: Driving Loyalty in E-Commerce
- 3. You’reintheRightPlaceif... ● YouknowthatretainingcustomershashigherROIthanacquiringnewones,and wanttocapitalizeonit. ● Youdon’tknowwhatchannelsyoushouldbeontooptimizecustomerretention. ● You’rereadytotakeyoure-commercebusinessmulti-channelandplatform. StickaroundforaliveQ&Awithourpresentersand anexclusiveofferforourwebinarguests. #EcommRetention
- 4. Chad Rubin CEO & Co-Founder chad@skubana.com @ecommrenegade @ecommercerenegade @ecommercerenegade /in/ecommercerenegade Casey Gannon VP, Marketing & Partnership casey.gannon@shopgate.com @Shopgate @ShopgateApps /in/ShopgateInc #EcommRetention
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- 11. Get Hands Off With Continuity #EcommRetention
- 12. EmailRemarketing CUSTOMER WINBACK REMINDERS BEST CUSTOMERS #EcommRetention
- 14. TrackingRetention CUSTOMER LTV BIGGEST SPENDERS MOST FREQUENT #EcommRetention