1. • 20 Questions
• Random Word
• Brainstorming
• 6 Thinking Hats
• Gemba
• Affinity Diagrams
• Mind Maps
• Tree Diagrams
• Benefit Effort Matrix
• Cost Benefit Analysis
• Multi-Voting
• Nominal Group Technique
• Solution Selection and
Prioritization
• Poka Yoke
• Data Types
• Sampling
• Operational Definitions
• Check Sheets
• Spaghetti Maps
• Data Collection Forms
• Minimum and Maximums
• Measures of Central Tendency
• Histograms and Distributions
• Control Charts
Solution Generation and SelectionContent
Intro to Process Data Collection and AnalysisContent