Starbase Telecoms is a South African company established in 1989 that specializes in headset supplies. It focuses on value-added products and services, new technologies, customer loyalty, and financial achievement. Starbase provides headsets, amplifiers, surge protection, and messaging systems. It aims to improve audio quality and connectivity through Bluetooth and DECT headset options. Starbase offers training resources and product demonstrations to customers in call centers, insurance, debt collection, legal and banking industries.
2. Starbase TelecomsStarbase Telecoms
Established in 1989Established in 1989
* Longest established headset supplier in South Africa* Longest established headset supplier in South Africa
Key business strategyKey business strategy
* Improve on value added products and services* Improve on value added products and services
* Look out for improved technology* Look out for improved technology
* Concentrate on customer loyalty and long term business relationships* Concentrate on customer loyalty and long term business relationships
* Provide creative solutions to customers’ needs* Provide creative solutions to customers’ needs
ValuesValues
* Demonstrate respect* Demonstrate respect
* Practice integrity* Practice integrity
* Value our customers* Value our customers
* Financial achievement* Financial achievement
Diverse productsDiverse products
* Headsets, telephone amplifiers* Headsets, telephone amplifiers
* Lightning and surge protection* Lightning and surge protection
* Music / messaging-on-hold (advertising) and ringers* Music / messaging-on-hold (advertising) and ringers
http://youtu.be/IdvPzza2i34http://youtu.be/IdvPzza2i34
3. Bluetooth vs DECTBluetooth vs DECT
BluetoothBluetooth DECTDECT
• Range: 10m. This is a few stepsRange: 10m. This is a few steps * Up to 100m in an open area* Up to 100m in an open area
away from your deskaway from your desk
• Quality: Sound quality is similarQuality: Sound quality is similar * Sound quality is similar to a* Sound quality is similar to a
to that of a cell phoneto that of a cell phone landlinelandline
• Advantage: The advantage is thatAdvantage: The advantage is that * The advantage is that the* The advantage is that the
Bluetooth headsets areBluetooth headsets are headset connects via a baseheadset connects via a base
able to be paired to station and is paired to theable to be paired to station and is paired to the
other devices like PCs, telephone, allowing it toother devices like PCs, telephone, allowing it to
cell phones and other work well with your wi-ficell phones and other work well with your wi-fi
Bluetooth enabled and can be used on almostBluetooth enabled and can be used on almost
devices. all office telephones.devices. all office telephones.
4.
5. Bluetooth headsetsBluetooth headsets
Vox StarVox Star
•Be heard clearly with the industry’s bestBe heard clearly with the industry’s best
noise-cancellingnoise-cancelling
•Get your voice recognition system toGet your voice recognition system to
understand youunderstand you
•Connect 2 phones, or any 2 BluetoothConnect 2 phones, or any 2 Bluetooth
devices at oncedevices at once
•Stream music or GPS directionsStream music or GPS directions
•Talk for over 7 hours per battery chargeTalk for over 7 hours per battery charge
•Make your phone a walkie-talkie with theMake your phone a walkie-talkie with the
Vxi BlueParrot App. Push to talk to oneVxi BlueParrot App. Push to talk to one
person or a group on Android or iOSperson or a group on Android or iOS
phonesphones
•Mobile professionalMobile professional
Xpressway IIXpressway II
•Be heard clearly with the industry’s best noise-Be heard clearly with the industry’s best noise-
cancellingcancelling
•Understand every word with wideband audioUnderstand every word with wideband audio
•Wear all day in comfortWear all day in comfort
•Choose your wearing style: earhook, headbandChoose your wearing style: earhook, headband
or neckbandor neckband
•Streeam audio from Bluetooth enabled devicesStreeam audio from Bluetooth enabled devices
•Use with 2 cell phones or a phone and PCUse with 2 cell phones or a phone and PC
•7+ hours of talk time7+ hours of talk time
•Make your phone a walkie-talkie with the VxiMake your phone a walkie-talkie with the Vxi
BlueParrot App. Push to talk to one person or aBlueParrot App. Push to talk to one person or a
group on Android or iOS phonesgroup on Android or iOS phones
•Trucking / transportTrucking / transport
6. B350-XTB350-XT
•New Parrot button can be set up to yourNew Parrot button can be set up to your
choice of mute, speed dial and morechoice of mute, speed dial and more
•Be heard clearly with the industry’s bestBe heard clearly with the industry’s best
noise-cancelling (95%)noise-cancelling (95%)
•Stream music or GPS directions to theStream music or GPS directions to the
headsetheadset
•Simple one touch pairing to your phoneSimple one touch pairing to your phone
(NFC pairing)(NFC pairing)
•Use with 2 cell phones or a phone andUse with 2 cell phones or a phone and
PC at the same timePC at the same time
•Talk for 24 hours and charge via microTalk for 24 hours and charge via micro
USBUSB
•Durable all day comfortDurable all day comfort
•Trucking / transportation, emergencyTrucking / transportation, emergency
services distribution centresservices distribution centres
RevealReveal
•Advanced noise-cancelling microphoneAdvanced noise-cancelling microphone
eliminates 91% of ambient noiseeliminates 91% of ambient noise
•Extendable boom slides out for optimalExtendable boom slides out for optimal
mic placementmic placement
•Strong wideband audio output for easy-to-Strong wideband audio output for easy-to-
hear, easy-to-understand soundhear, easy-to-understand sound
•A2DP support for streaming audio fromA2DP support for streaming audio from
Bluetooth devicesBluetooth devices
•Mulitpoint pairing for use with 2 devicesMulitpoint pairing for use with 2 devices
•7 hours of talk time / 150 hours standby7 hours of talk time / 150 hours standby
time per chargetime per charge
•Mobile professionalMobile professional
7. Value addValue add
Starbase provide trainingStarbase provide training
tools to assist users.tools to assist users.
These tools are availableThese tools are available
for continued usefor continued use
We also provide trainingWe also provide training
on our products.on our products.
http://youtu.be/-
BmWxy7rDxA
http://youtu.be/RgKviAKd23
Y
8. Security tagSecurity tag
Revolutionary protection systemRevolutionary protection system
It discourages theftIt discourages theft
Identifies headset abusersIdentifies headset abusers
Ease of collation for the asset registryEase of collation for the asset registry
Monitor individual agents headset use via the unique pre-assigned serialMonitor individual agents headset use via the unique pre-assigned serial
numbernumber
All these benefits when used effectivelyAll these benefits when used effectively
1. Create a spreadsheet or Starbase can provide a generic version1. Create a spreadsheet or Starbase can provide a generic version
2. Fit the tag2. Fit the tag
3. Complete all the details regularly.3. Complete all the details regularly.
Tags are small, quick and easy to installTags are small, quick and easy to install
Tamperproof (nullifies the warranty)Tamperproof (nullifies the warranty)
Can be used on additional equipmentCan be used on additional equipment
http://youtu.be/w0XQKD8KZuUhttp://youtu.be/w0XQKD8KZuU
9. Other ProductsOther Products
Lightning and surge protectionLightning and surge protection
Music / messaging-on-holdMusic / messaging-on-hold
RingersRingers
10. ReferralsReferrals
Existing clientsExisting clients
KeywordsKeywords
call centre, mobile, wireless, sore neckcall centre, mobile, wireless, sore neck
Types of customersTypes of customers
Call centres, insurance companies, debt collecting agencies, legal firms, banksCall centres, insurance companies, debt collecting agencies, legal firms, banks
We will handle sales from 1 - upwardsWe will handle sales from 1 - upwards