Bayt.com Top Industries
in the Middle East and North Africa
December 2013
Section 1

Project Background
Research Objectives
§

The research was conducted to understand respondents opinion of their own industry and
various othe...
Key findings
§

The majority of respondents are satisfied with their current/ most recent industry in terms of
their worki...
Key findings
§

Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities emerge as the
top two in...
Key findings
§

Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities are seen to be
attractin...
Section 2

Research Methodology
Sample Definition
Age and Gender:
Adult males and females
Aged 18 plus years
Nationalities:
GCC Arabs, North Africans, Lev...
Section 3

Research Findings
Current/ most recent industry
•

Overall, amongst those surveyed, Manufacturing/ Engineering, IT/Electronics/Telecommunica...
Current/ most recent industry
GCC

Levant

North Africa

KSA

UAE

Kuwait

Qatar

Bahrain

Oman

Lebanon

Syria

Jordan

E...
Industries seeking employment in
•

For those seeking employment, industries of choice include IT/Electronics/Telecommunic...
Satisfaction with current/ most recent industry
•

Satisfaction levels are high with respect to working hours and work cul...
Satisfaction with current/ most recent industry
•

More respondents aged 40+ are satisfied with salary packages (49%) and ...
Satisfaction with Salary Packages
•

Overall 39% are satisfied with salary packages in comparison to those dissatisfied at...
Satisfaction with Work-life Balance, Career Growth
•

Overall across the region, on average 51% are satisfied with the wok...
Satisfaction with Job Security, Working Hours
•

Overall across the region, on average 47% are satisfied with their job se...
Satisfaction with Work Culture, Training & Development
•

Over 50% of those working are satisfied with the work culture of...
Best salary packages
•

A majority (54%) of respondents opine that the Oil, Gas & Petrochemicals/ Energy industry offers t...
Best salary packages
GCC

Levant

North Africa

KSA
Base: All
Oil, Gas &
Petrochemicals/ Energy
sector
Banking / Finance
A...
Work-life balance
•

Government/ Civil service/ Utilities and Oil and Gas & Petrochemicals/ Energy sector are seen to be t...
Work-life balance
GCC

Levant

North Africa

KSA
Base: All
Government / Civil
service/ Utilities
Oil, Gas &
Petrochemicals...
Best career growth
•

Oil, Gas and Petrochemicals/ Energy sector is claimed to offer the best career growth for two-fifths...
Best career growth
GCC

Levant

North Africa

KSA
Base: All
Oil, Gas &
Petrochemicals/ Energy
sector
Banking / Finance
IT/...
Optimum job security
•

Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities emerge as the to...
Optimum job security
GCC

Levant

North Africa

KSA
Base: All
Government / Civil
service/ Utilities
Oil, Gas &
Petrochemic...
Most stressful industries
•

For over a quarter (26%) of respondents, Military/ Defence/ Police/ Security services is the ...
Most stressful industries
GCC

Levant

North Africa

KSA

Military/ Defense/Police/
Security services
Construction
Banking...
Longest working hours
•

About one in four respondents associate the construction industry with having the longest working...
Longest working hours
GCC

Levant

North Africa

KSA
Base: All
Construction
Military/ Defense/Police/
Security services
He...
Industries most attractive to women
•

Healthcare/ Medical services/ Pharmaceuticals and Education/ Academia emerge as the...
Industries most attractive to women
GCC

Airline

Levant

North Africa

KSA

UAE

Kuwait

Qatar

Bahrain

Oman

Lebanon

S...
Industries attracting local talent
•

Oil, Gas & Petrochemicals/ Energy, Government/ Civil service/ Utilities and Military...
Industries attracting local talent
GCC

Airline

Levant

North Africa

KSA

Oil, Gas &
Petrochemicals/ Energy
sector
Gover...
Industries with strongest growth
•

Oil, Gas & Petrochemicals/ energy sector comes out on top in terms of its perceived re...
Strongest growth
GCC

Levant

North Africa

KSA

UAE

Kuwait

Qatar

Bahrain

Oman

Lebanon

Syria

Jordan

Egypt

Morocco...
Government as an employer
•

A majority (62%) of respondents view the government as a favourable employer, with almost two...
Government as an employer
Base: All
1537
1018
284
270
67
133
218
75
454
2046
441
569
258

Q. How favorable is the governme...
Industry change
•

23% of working respondents have changed their industry in the last 24 months.

•

Interestingly, 28% of...
Reasons for having changed industry
•

Better salaries and better opportunities for career growth are the top two reasons ...
Considering industry change
•

Half of working respondents (52%) claim to be considering an industry change in the next fe...
Industry considering moving to
•

A fifth of respondents are considering moving to the Oil, Gas & Petrochemicals/ Energy s...
Industry change
GCC

Levant

North Africa

KSA

UAE

Kuwait

Qatar

Bahrain

Oman

Lebanon

Syria

Jordan

Egypt

Morocco
...
Reasons for considering industry change
•

Better salary emerges as the top reason for industry change. Career growth and ...
Reasons for industry change
GCC

Levant

North Africa

KSA

UAE

Kuwait

Qatar

Bahrain

Oman

Lebanon

Syria

Jordan

Egy...
Section 4

Demographics
Demographics
A total sample of 7370 respondents was achieved

Age
•18-29 –46 %
•30-39 – 35%
•40+ – 19%

Marital Status
•Si...
Demographics
•

The majority of respondents are currently working full time (30 or more hours per week).

Unemployed: 1126...
Demographics

Years of experience:
Less than a year
1 – 2 years
3 – 4 years
5 – 6 years
7 – 8 years
9 – 10 years
11 or mor...
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The Bayt.com Top Industries in the Middle East and North Africa Survey

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This research by Bayt.com was conducted to understand the opinions of professionals in the Middle East and North Africa regarding their own industry and various other industry sectors in the region.

Some Highlights:

- Oil, Gas & Petrochemicals/ Energy sector also emerges in the top two industries for offering the optimum job security in the current economic climate, along with Government/ Civil service/ Utilities.
- For just over a quarter of respondents Military/ Defense/ Police/ Security is the most stressful industry to work in. Significantly more respondents in Syria believe this to be the case. More respondents in Qatar associate the Construction industry with being the most stressful.
- About a quarter of respondents associate construction with having the longest working hours.
- Healthcare/ Medical services/ Pharmaceuticals and Education/ Academia are seen to be the most attractive industries for the women workforce.

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The Bayt.com Top Industries in the Middle East and North Africa Survey

  1. 1. Bayt.com Top Industries in the Middle East and North Africa December 2013
  2. 2. Section 1 Project Background
  3. 3. Research Objectives § The research was conducted to understand respondents opinion of their own industry and various other industry sectors. Key objectives included: § Understanding satisfaction levels with current industry on attributes including salary and benefits, work life balance, career growth and job security § Identify which industries are perceived to perform best on numerous attributes including salary packages, working hours and work life balance § Recognize industry switching behavior and reasons thereof § Understand the perception of the government as an employer § Identify industries that are seen as attracting local talent and women workforce
  4. 4. Key findings § The majority of respondents are satisfied with their current/ most recent industry in terms of their working hours, the work culture and the ability to maintain a good work-life balance. Younger respondents are more satisfied with training and development within their industry. Whilst more older respondents are satisfied with the salary packages and working hours. Respondents in Syria are particularly unhappy with the salary packages in their industry. § Overall, it is apparent that respondents have particularly positive view of the Oil, Gas & Petrochemicals/ Energy sector with it coming out on top in terms of the salary packages, work life balance, opportunities for career growth and optimum job security given the current economic climate. Furthermore, respondents believe that it is the industry which has recorded the strongest growth in the past year. § The majority of respondents believe that the Oil, Gas & Petrochemicals/ Energy sector offers the best salary packages. More in Oman than any other country believe this to be the case.
  5. 5. Key findings § Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities emerge as the top two industries seen to be most attractive to work in when it comes to maintaining a work life balance. § Oil, Gas & Petrochemicals/ Energy sector is seen to offer the best career growth for two-fifths of respondents, whilst just over a quarter believe that Banking/ Finance offers the best career growth. § Oil, Gas & Petrochemicals/ Energy sector also emerges in the top two industries for offering the optimum job security in the current economic climate, along with Government/ Civil service/ Utilities. § For just over a quarter of respondents Military/ Defense/ Police/ Security is the most stressful industry to work in. Significantly more respondents in Syria believe this to be the case. More respondents in Qatar associate the Construction industry with being the most stressful. § About a quarter of respondents associate construction with having the longest working hours. § Healthcare/ Medical services/ Pharmaceuticals and Education/ Academia are seen to be the most attractive industries for the women workforce.
  6. 6. Key findings § Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities are seen to be attracting the most local talent. Oil, Gas & Petrochemicals/ Energy sector is seen to be attracting local talent by more respondents in the GCC in particular the UAE. § Respondents believe that the Oil, Gas & Petrochemicals/ Energy sector has recorded the strongest growth in the past year again significantly more respondents in the GCC stated this. § Most respondents view the government as a favorable employer more respondents in Bahrain and fewer in Lebanon believe this. § Just over a fifth of working respondents changed their industry in the past 2 years. The top reasons given for changing industry include better salaries in new industry, better career growth opportunities in new industry and lack of recognition in past industry. § Over half of working respondents claim to be considering an industry change in the next few years, with a fifth (of those considering moving) wanting to move to the Oil, Gas & Petrochemicals/ Energy sector. Of those who are considering an industry change, three quarters claim they are considering changing industries for a better salary.
  7. 7. Section 2 Research Methodology
  8. 8. Sample Definition Age and Gender: Adult males and females Aged 18 plus years Nationalities: GCC Arabs, North Africans, Levantines, Western Expats, Asians Country of Residence GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain Levant: Lebanon, Syria, Jordan North Africa: Egypt, Morocco, Algeria, Tunisia Data Collection All data was collected online. Fieldwork was done between 18 and 25 November 2013. The total number of successful online interviews achieved was 7,370.
  9. 9. Section 3 Research Findings
  10. 10. Current/ most recent industry • Overall, amongst those surveyed, Manufacturing/ Engineering, IT/Electronics/Telecommunication and Construction top the industries where respondents are or have been employed. Base: Currently working or employed professional looking for a job (6702) Q. Which ONE of the following industries do you currently work/ did you work in most recently? All figures are % s
  11. 11. Current/ most recent industry GCC Levant North Africa KSA UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1447 993 278 260 62 127 211 69 412 1832 345 460 206 13 9 11 7 16 9 10 9 10 12 9 7 12 10 8 13 7 10 9 13 22 17 10 8 10 18 Construction 15 15 5 27 5 14 11 10 4 6 8 10 5 Banking / Finance 6 8 8 3 10 10 7 4 7 5 5 4 3 3 9 7 7 6 5 9 3 5 7 9 2 6 7 5 4 5 2 6 7 3 8 5 2 6 7 5 7 9 8 3 12 0 7 2 5 3 13 6 Education / Academia 5 4 3 7 8 4 2 9 10 6 5 11 8 Retail 6 6 8 2 - 7 7 - 4 6 2 2 1 Advertising/ media/ PR/ market research / publishing 3 4 3 3 10 2 9 12 4 5 3 4 4 Human Resources 4 2 3 2 2 2 1 1 4 2 1 4 4 Government / Civil service/ Utilities 2 1 1 2 5 3 1 4 3 3 1 7 2 Automotive 2 3 4 1 3 6 0 3 1 3 5 2 3 Transportation 1 2 2 2 2 - 1 3 1 1 6 2 1 Base: Currently working/ Unemployed professional looking for a job Manufacturing/ Engineering IT/ Electronics/ Telecommunications Hospitality / Entertainment/ Tourism Healthcare / Medical services/ Pharmaceuticals Oil, Gas & Petrochemicals/ Energy sector Q. Which ONE of the following industries do you currently work/ did you work in most recently? All figures are % s
  12. 12. Industries seeking employment in • For those seeking employment, industries of choice include IT/Electronics/Telecommunications followed by Hospitality/Entertainment/Tourism. • Sectors like transportation, retail, HR and education are not amongst the most popular. Base: Unemployed professional looking for a job (458) Q. Which of the following industries are you seeking employment in? All figures are % s
  13. 13. Satisfaction with current/ most recent industry • Satisfaction levels are high with respect to working hours and work culture as well as work life balance for 50% or more. • Less than 50% are satisfied with the level of job security they have. • The satisfaction levels are lowest for career growth, training and development. • Albeit a 2% difference slightly more (44%) are dissatisfied with their salary package in comparison to those satisfied (42%) Base: Currently working or unemployed professional looking for a job (6702) Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of satisfaction with the following attributes: All figures are % s
  14. 14. Satisfaction with current/ most recent industry • More respondents aged 40+ are satisfied with salary packages (49%) and working hours (65%). • More amongst the older age groups of 30 + are dissatisfied with their career growth. • More among the 18-29 year respondents are dissatisfied with their salary package (also expressed by the 30-39 age group) however the young respondents exhibit greater satisfaction with the present level of training and development due to their youth possibly being provided these benefits in comparison to the older employees. 18-29 30-39 40+ Base: Currently working or unemployed professional looking for a job; 18-29y (2789), 30-39y (2486), 40+ y(1427) Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of satisfaction with the following attributes: All figures are % s
  15. 15. Satisfaction with Salary Packages • Overall 39% are satisfied with salary packages in comparison to those dissatisfied at 46%. • In the GCC, those satisfied are more in KSA, UAE, Qatar and Bahrain. Results are split between those satisfied and dissatisfied for Oman and Kuwait. • In the Levant those dissatisfied are driven by Syria respondents and in the N. African region its only Egypt where a marginally higher percentage exhibit satisfaction (46%) than dissatisfaction (43%) whereas the other countries exhibit significantly higher level of dissatisfaction with their salary packages. GCC Levant North Africa KSA Base: Working/experienced professional UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1447 993 278 260 62 127 211 69 412 1832 345 460 206 Salary packages (inclusive of non-monetary benefits) Completely Dissatisfied 18 19 20 20 18 28 16 49 24 20 30 36 30 Somewhat Dissatisfied 22 20 21 22 18 13 27 9 23 23 24 22 24 Neither dissatisfied nor satisfied 15 18 18 15 19 19 23 14 12 11 11 13 15 Somewhat Satisfied 37 33 31 34 34 35 28 22 33 38 30 23 27 Completely Satisfied 9 11 10 10 11 6 6 6 8 8 5 7 5 Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of satisfaction with the following attributes: All figures are % s
  16. 16. Satisfaction with Work-life Balance, Career Growth • Overall across the region, on average 51% are satisfied with the wok life balance with Bahrain showing above average 71% satisfaction. Oman and Qatar also exhibit more than average satisfaction in the GCC and in Egypt and Morocco too the results are similar. Those exhibiting dissatisfaction at an overall level is limited to 34%. • Dissatisfaction with career growth is seen across all countries surveyed, averaging 44% and @ 38% being satisfied. GCC Levant North Africa KSA Base: Working/experienced professional UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1447 993 278 260 62 127 211 69 412 1832 345 460 206 Maintaining work–life balance Completely Dissatisfied 16 15 15 13 10 15 11 19 19 14 14 19 18 Somewhat Dissatisfied 19 18 19 17 11 17 24 19 21 18 20 19 20 Neither dissatisfied nor satisfied 17 21 18 19 8 12 24 13 16 14 11 17 13 Somewhat Satisfied 34 32 33 32 53 43 31 36 34 38 34 34 36 Completely Satisfied 14 15 15 19 18 14 10 13 10 16 21 11 12 Career growth Completely Dissatisfied 26 24 24 25 19 31 18 30 25 24 27 25 26 Somewhat Dissatisfied 18 20 19 18 23 14 24 12 21 19 18 20 18 Neither dissatisfied nor satisfied 19 18 17 18 24 24 18 16 20 16 13 16 17 Somewhat Satisfied 25 25 27 25 23 24 29 35 26 29 25 29 25 Completely Satisfied 12 12 13 15 11 6 10 7 8 12 17 10 14 Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of satisfaction with the following attributes: All figures are % s
  17. 17. Satisfaction with Job Security, Working Hours • Overall across the region, on average 47% are satisfied with their job security whereas about one in three are not. Satisfaction levels are higher than regional average in Kuwait, Algeria and Tunisia.. • When it comes to working hours, across the region fewer appear to be complaining with only 27% being dissatisfied with their working hours. GCC Levant North Africa KSA Base: Working/experienced professional UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria 1447 993 278 260 62 127 211 69 412 1832 345 460 Tunisi a 206 Job security Completely Dissatisfied 22 17 23 19 11 17 15 30 18 24 29 18 24 Somewhat Dissatisfied 15 15 13 17 16 13 19 9 19 15 13 15 13 Neither dissatisfied nor satisfied 16 22 14 20 24 21 18 14 15 15 15 13 14 Somewhat Satisfied 28 27 31 28 24 34 33 30 31 31 23 34 33 Completely Satisfied 19 19 19 17 24 15 14 16 18 16 20 20 17 Working hours Completely Dissatisfied 16 12 15 14 15 17 11 12 12 11 17 13 16 Somewhat Dissatisfied 13 15 9 11 15 9 18 9 17 12 13 14 13 Neither dissatisfied nor satisfied 12 16 16 14 16 13 13 10 12 11 14 15 14 Somewhat Satisfied 34 32 33 33 31 35 44 43 38 42 36 35 33 Completely Satisfied 25 24 26 28 24 24 13 26 22 24 20 24 23 Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of satisfaction with the following attributes: All figures are % s
  18. 18. Satisfaction with Work Culture, Training & Development • Over 50% of those working are satisfied with the work culture offered by their respective organizations. Of all the countries surveyed only employees in KSA exhibit a lower satisfaction score of 48%. • Across the countries, satisfaction scores are split when it comes to fulfilling training and development needs of employees with 42% dissatisfied and 41% satisfied with T&D provided. In KSA only 34% claim being satisfied, whereas in Morocco it is the highest at 55% GCC Levant North Africa KSA Base: Working/experienced professional UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisi a 1447 993 278 260 62 127 211 69 412 1832 345 460 206 Work culture Completely Dissatisfied 18 15 18 17 11 18 10 22 12 18 21 21 15 Somewhat Dissatisfied 16 16 17 16 16 16 14 7 15 14 16 15 12 Neither dissatisfied nor satisfied 18 19 13 14 19 17 17 16 17 15 10 12 16 Somewhat Satisfied 31 28 31 30 34 33 42 32 36 34 34 33 33 Completely Satisfied 17 22 22 23 19 17 18 23 20 20 20 19 24 Training and development Completely Dissatisfied 35 26 27 26 27 32 21 26 25 26 24 32 20 Somewhat Dissatisfied 15 16 15 18 16 16 18 17 18 16 11 15 14 Neither dissatisfied nor satisfied 16 18 21 18 19 16 20 14 16 14 10 14 14 Somewhat Satisfied 22 23 19 21 24 24 29 26 27 27 29 24 33 Completely Satisfied 12 17 17 17 13 12 12 16 14 17 26 15 20 Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of satisfaction with the following attributes: All figures are % s
  19. 19. Best salary packages • A majority (54%) of respondents opine that the Oil, Gas & Petrochemicals/ Energy industry offers the best salary packages (inclusive of non-monetary benefits) in their country of residence. This perception is driven more by the O&G based economies of the GCC, especially Oman (725). Fewer in the Levant region (23%) than those in GCC (57%) and North Africa (58%) believe Oil, Gas & Petrochemicals/ Energy industry offers the best salary packages. • Over a quarter (27%) believe that the Banking/ Finance industry in their country of residence offers the best salary packages. • More respondents in Egypt (22%) believe that Advertising/ Media/ PR/ Market research/ Publishing is the industry offering the best salary packages. • Interestingly in the UAE after O&G (56%) and Government (30%), the banking (24%) and airline (24%) industries are perceived to be good pay masters. Base: All (7370) Q. In your opinion, which industries offer the best salary packages (inclusive of non-monetary benefits) in your country of residence? (Select top 3) All figures are % s
  20. 20. Best salary packages GCC Levant North Africa KSA Base: All Oil, Gas & Petrochemicals/ Energy sector Banking / Finance Airline IT/ Electronics/ Telecommunications Military/ Defense/Police/ Security services Government / Civil service/ Utilities Advertising/ media/ PR/ market research / publishing Manufacturing/ Engineering Real Estate Construction Healthcare / Medical services/ Pharmaceuticals Hospitality / Entertainment/ Tourism Management Consulting Education / Academia UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 54 56 65 66 43 72 17 41 23 64 21 75 43 29 24 29 18 43 29 26 29 29 32 19 14 32 18 24 13 17 22 15 13 13 28 27 25 22 28 19 12 15 9 21 20 25 31 26 22 23 14 28 6 10 11 15 12 5 6 12 7 20 9 37 5 14 30 18 30 22 19 8 4 5 4 12 7 6 8 9 6 6 10 5 24 9 9 22 13 4 10 17 9 12 9 13 10 17 16 18 9 17 7 13 9 15 8 11 6 6 6 17 4 13 5 8 23 21 13 16 17 9 9 6 19 10 12 9 9 8 12 9 8 9 4 7 13 9 13 3 7 6 9 4 7 5 4 7 5 11 3 9 7 13 3 10 7 5 7 3 6 4 7 7 10 3 5 4 16 2 5 8 8 5 3 2 5 10 2 14 3 9 Q. In your opinion, which industries offer the best salary packages (inclusive of non-monetary benefits) in your country of residence? (Select top 3) All figures are % s
  21. 21. Work-life balance • Government/ Civil service/ Utilities and Oil and Gas & Petrochemicals/ Energy sector are seen to be the most attractive to work in when it comes to maintaining a work life balance. More in Kuwait (47%), Oman (47%), Qatar (42%) and Algeria (42%) claim that work-life balance offered by the Gas &Petrochemicals/ Energy sector is most attractive. • Fewer in Tunisia (15%) and Syria (19%) state that Government/ Civil service/ Utilities offers a good work life balance. On the other hand, more in Qatar (45%), Bahrain (43%) and UAE (43%) believe this to be the case. • More of the older respondents (35% of those 40+) than those 30-39 (33%) or 18-29 (27%) of the opinion that the Gas &Petrochemicals/ Energy sector is attractive in terms of it s work life balance. • In Lebanon 42% opine that their Banking/ Finance sector is most attractive in this matter. Base: All (7370) Q. Which industries are the most attractive to work in when it comes to maintaining a work life balance in your country of residence? (Select top 3) All figures are % s
  22. 22. Work-life balance GCC Levant North Africa KSA Base: All Government / Civil service/ Utilities Oil, Gas & Petrochemicals/ Energy sector Banking / Finance Education / Academia IT/ Electronics/ Telecommunications Airline Military/ Defense/Police/ Security services Advertising/ media/ PR/ market research / publishing Manufacturing/ Engineering Healthcare / Medical services/ Pharmaceuticals Real Estate Human Resources Construction Management Consulting Hospitality / Entertainment/ Tourism UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 33 43 36 45 43 35 28 19 36 27 28 20 15 29 33 47 42 31 47 8 13 10 37 10 42 17 26 22 24 17 33 13 23 20 31 19 23 15 42 27 27 25 31 34 28 14 18 26 14 34 26 36 14 9 15 10 13 12 11 27 18 20 19 14 24 12 17 13 11 13 9 6 4 9 13 9 9 12 7 8 10 8 15 14 10 9 14 13 10 23 7 7 9 6 6 9 10 22 11 8 15 7 8 9 13 10 8 6 13 7 11 16 8 9 11 8 7 12 8 6 8 6 10 10 13 9 6 7 13 19 9 9 11 10 6 10 8 8 8 6 5 7 5 8 11 9 4 9 9 10 5 9 5 9 13 10 12 11 15 8 17 12 9 9 5 8 9 10 6 7 14 6 13 8 8 5 8 6 7 3 5 6 5 9 6 7 6 8 14 7 6 8 15 7 12 Q. Which industries are the most attractive to work in when it comes to maintaining a work life balance in your country of residence? (Select top 3) All figures are % s
  23. 23. Best career growth • Oil, Gas and Petrochemicals/ Energy sector is claimed to offer the best career growth for two-fifths of respondents. More respondents in Oman (59%), Algeria (56%), Kuwait (55%) and Qatar (51%) believe that the Oil, Gas and Petrochemicals/ Energy sector offers the best career growth. • Just over a quarter believe that Banking/ Finance offers the best career growth. More in Bahrain and Lebanon (40%) share this view. • In Syria it is the IT/ Electronics/ Telecommunications sector that is seen to offer the best career growth by 43% of those surveyed. Base: All (7370) Q. Which industries offer the best career growth in your country of residence? (Select top 3) All figures are % s
  24. 24. Best career growth GCC Levant North Africa KSA Base: All Oil, Gas & Petrochemicals/ Energy sector Banking / Finance IT/ Electronics/ Telecommunications Military/ Defense/Police/ Security services Government / Civil service/ Utilities Manufacturing/ Engineering Airline Advertising/ media/ PR/ market research / publishing Construction Education / Academia Hospitality / Entertainment/ Tourism Real Estate Healthcare / Medical services/ Pharmaceuticals Human Resources Management Consulting UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 45 44 55 51 34 59 10 21 11 45 12 56 23 28 26 28 22 40 29 40 24 30 30 22 14 23 23 17 23 14 31 21 25 43 33 27 30 20 33 8 9 9 10 9 10 11 9 16 25 9 32 15 16 24 14 29 37 20 10 16 10 12 17 11 11 20 13 14 10 18 16 16 23 19 13 19 11 17 13 19 9 15 13 6 4 4 14 14 12 11 12 9 13 12 6 7 8 24 9 11 17 12 6 12 15 12 9 21 13 10 21 17 7 6 15 10 6 8 4 7 13 4 6 4 12 13 7 15 21 13 6 11 8 10 9 12 17 9 9 9 16 5 10 8 9 7 7 6 4 12 9 9 8 15 10 11 13 9 12 7 7 8 11 16 13 4 5 8 9 7 7 6 6 4 3 9 4 11 9 5 5 4 9 10 6 9 12 4 17 4 9 4 7 4 3 Q. Which industries offer the best career growth in your country of residence? (Select top 3) All figures are % s
  25. 25. Optimum job security • Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities emerge as the top two industries when it comes to offering the optimum job security in the current economic scenario. • Significantly fewer in the Levant region (10%) than the GCC (42%) or North Africa (42%) believe that the Oil, Gas & Petrochemicals/ Energy sector offers the optimum job security. • On the other hand, more in the Levant region (45%) and the GCC (42%) believe that the Government/ Civil service/ Utilities industry offers the optimum job security, compared with just over a third (34%) in North Africa. Base: All (7370) Q. Which industries offer the optimum job security in the current economic scenario in your country of residence? (Select top 3) All figures are % s
  26. 26. Optimum job security GCC Levant North Africa KSA Base: All Government / Civil service/ Utilities Oil, Gas & Petrochemicals/ Energy sector Military/ Defense/Police/ Security services Banking / Finance Education / Academia IT/ Electronics/ Telecommunications Airline Healthcare / Medical services/ Pharmaceuticals Manufacturing/ Engineering Advertising/ media/ PR/ market research / publishing Construction Real Estate Hospitality / Entertainment/ Tourism UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 41 42 42 46 52 46 38 33 50 37 42 23 23 39 40 54 51 40 44 7 12 11 46 12 60 20 18 20 18 20 31 24 32 20 38 43 26 43 19 18 16 21 17 18 20 47 17 19 23 17 10 22 17 11 8 15 18 14 13 21 20 8 26 25 24 11 10 13 6 16 11 12 16 15 14 15 15 16 12 19 12 14 10 13 8 4 8 11 12 9 10 15 14 10 13 12 11 17 11 18 7 11 9 15 12 8 9 6 10 8 6 8 9 7 7 8 9 5 6 6 5 4 8 11 4 5 11 11 5 6 12 8 7 5 6 6 14 5 7 3 5 5 7 7 4 12 4 5 3 5 8 9 7 9 4 7 3 10 5 6 4 6 8 1 4 3 11 4 9 Q. Which industries offer the optimum job security in the current economic scenario in your country of residence? (Select top 3) All figures are % s
  27. 27. Most stressful industries • For over a quarter (26%) of respondents, Military/ Defence/ Police/ Security services is the most stressful industry to work in. This is particularly true of those in North Africa (37%), compared with 28% in Levant and 14% in the GCC. Those in Syria (57%) and Tunisia (46%) are the most likely to believe that Military/ Defence/ Police/ Security is the most stressful industry. • Over a quarter (29%) in the GCC believe that Construction is most stressful, compared with 13% in North Africa and 12% in Levant. Significantly more in Qatar (41%) claim the Construction industry is most stressful. Base: All (7370) Q. In your country of residence, which of the following industries are the most stressful to work in? (Select top 3) All figures are % s
  28. 28. Most stressful industries GCC Levant North Africa KSA Military/ Defense/Police/ Security services Construction Banking / Finance Healthcare / Medical services/ Pharmaceuticals Advertising/ media/ PR/ market research / publishing Oil, Gas & Petrochemicals/ Energy sector Transportation Manufacturing/ Engineering IT/ Electronics/ Telecommunications Law Retail Hospitality / Entertainment/ Tourism Real Estate Airline Education / Academia Government / Civil service/ Utilities Management Consulting Automotive Agriculture Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 Base: All UAE 1018 284 270 67 133 218 75 454 2046 441 569 258 16 11 16 9 27 14 30 57 21 37 35 35 46 28 19 30 23 18 19 41 16 22 30 28 23 17 18 7 9 10 23 12 20 19 16 12 15 10 14 17 12 14 12 12 11 22 19 20 13 21 27 17 12 16 14 10 15 14 22 19 17 18 13 9 19 18 16 21 19 19 24 7 16 11 14 5 18 7 11 17 11 12 7 12 12 14 16 13 9 13 17 11 12 7 14 15 17 14 19 9 18 7 19 10 12 12 18 11 15 11 12 9 16 10 10 7 11 8 13 6 13 11 12 7 10 12 13 11 14 18 11 12 7 16 11 12 12 13 4 17 6 17 5 7 13 11 11 7 8 17 9 7 16 7 2 8 9 9 6 14 10 6 7 10 5 10 10 7 12 13 10 11 10 4 7 3 12 5 1 7 7 11 13 10 10 6 9 7 14 7 6 22 4 4 16 6 6 6 5 4 3 12 21 6 7 12 20 14 7 6 4 6 5 4 6 10 4 7 7 6 7 3 7 11 5 9 4 5 1 8 11 5 7 6 4 5 5 9 5 6 6 2 5 7 2 7 Q. In your country of residence, which of the following industries are the most stressful to work in? (Select top 3) All figures are % s
  29. 29. Longest working hours • About one in four respondents associate the construction industry with having the longest working hours in their country of residence. More of those aged 40+ (33%) than those 30-39 (26%) or 18-29 (23%) believe that the construction industry has the longest working hours. • On the other hand, more of those aged 18-29 (26%) than those 30-39 (20%) or 40+ (17%) claim that Military/ Defence/ Police/ Security has the longest working hours. More in North Africa (34%) and Levant (21%) than the GCC (10%) share this opinion.. • More respondents in the GCC (33%) than Levant (22%) or North Africa (20%) believe that the construction industry has the longest working hours particularly so in Qatar (49%). • In Lebanon the Hospitality/ Entertainment/ Tourism sector is said to have the longest working hours by 36% respondents followed by the medical services (33%). Base: All (7370) Q. Which of the following industries have the longest working hours in your country of residence? (Select top 3) All figures are % s
  30. 30. Longest working hours GCC Levant North Africa KSA Base: All Construction Military/ Defense/Police/ Security services Healthcare / Medical services/ Pharmaceuticals Oil, Gas & Petrochemicals/ Energy sector Hospitality / Entertainment/ Tourism Manufacturing/ Engineering Transportation Retail Advertising/ media/ PR/ market research / publishing IT/ Electronics/ Telecommunications Airline Banking / Finance Agriculture Real Estate UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 33 32 24 49 25 32 24 20 22 18 28 19 22 10 9 10 7 33 8 15 40 21 31 33 43 40 22 16 14 14 13 14 33 23 23 15 17 24 21 22 14 22 14 19 29 5 16 7 19 8 38 13 12 26 22 17 19 20 36 12 21 15 16 4 15 21 16 17 17 27 14 14 15 17 18 10 7 12 13 19 14 18 14 20 18 17 18 16 12 17 17 12 19 12 24 15 15 15 27 5 18 9 15 6 10 15 12 13 9 15 21 13 16 19 16 12 21 13 13 16 10 19 16 18 15 21 14 11 8 14 10 13 5 7 13 13 3 8 9 11 6 8 9 10 4 6 15 10 4 6 8 10 5 5 5 12 3 1 16 11 5 3 16 9 9 2 11 11 10 5 11 3 22 4 12 6 13 3 5 5 21 0 Q. Which of the following industries have the longest working hours in your country of residence? (Select top 3) All figures are % s
  31. 31. Industries most attractive to women • Healthcare/ Medical services/ Pharmaceuticals and Education/ Academia emerge as the top two favourable industries for the women workforce. • Education is seen to be the most attractive for women for more respondents in the Levant region (47%) and the GCC (41%) than those in North Africa (33%). • Advertising/ Media/ PR/ Market research/ Publishing is also seen to be attractive by more respondents in North Africa (35%) and Levant (32%) than the GCC (21%). • More in the Levant region (39%) and GCC (31%) than those in North Africa (19%) opine that the Banking/ Finance industry is attractive to women. Base: All (7370) Q. Which industries are attractive to the WOMEN workforce in your country of residence? (Select top 3) All figures are % s
  32. 32. Industries most attractive to women GCC Airline Levant North Africa KSA UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 Healthcare / Medical services/ Pharmaceuticals 51 28 37 37 43 32 24 44 43 33 36 53 45 Education / Academia 48 32 34 38 51 36 45 43 48 25 28 61 40 Advertising/ media/ PR/ market research / publishing 23 22 23 16 19 10 43 36 27 41 24 26 22 Banking / Finance 26 34 35 33 39 50 49 33 35 18 25 17 18 15 27 21 24 25 17 29 17 18 30 43 13 26 17 26 28 33 34 42 7 24 22 25 13 34 16 11 19 13 12 15 11 17 7 16 13 5 8 6 8 6 8 5 10 8 6 11 12 12 10 6 12 Charity / voluntary sector 9 5 5 4 - 3 7 9 7 12 9 2 4 Retail 12 8 8 6 3 5 9 1 2 4 2 1 2 Base: All Hospitality / Entertainment/ Tourism Government / Civil service/ Utilities Human Resources IT/ Electronics/ Telecommunications Q. Which industries are attractive to the WOMEN workforce in your country of residence? (Select top 3) All figures are % s
  33. 33. Industries attracting local talent • Oil, Gas & Petrochemicals/ Energy, Government/ Civil service/ Utilities and Military/ Defence/ Police/ Security services emerge as the top three industries in terms of attracting the highest proportion of local talent. • Fewer respondents in Levant region (7%) believe that the Oil, Gas is attracting the highest proportion of local talent, compared to 33% in the GCC and 27% in North Africa. • Significantly more in the GCC (41%) than the Levant region (17%) or North Africa (13%) believe that the Government/ Civil service/ Utilities is attracting the most local talent. This is particularly true of respondents in the UAE (55%). Base: All (7370) Q. Which industries attract highest proportion of LOCAL talent in your country of residence? (Select top 3) All figures are % s
  34. 34. Industries attracting local talent GCC Airline Levant North Africa KSA Oil, Gas & Petrochemicals/ Energy sector Government / Civil service/ Utilities Military/ Defense/Police/ Security services IT/ Electronics/ Telecommunications Banking / Finance Advertising/ media/ PR/ market research / publishing Manufacturing/ Engineering Education / Academia Airline Healthcare / Medical services/ Pharmaceuticals Construction Hospitality / Entertainment/ Tourism Human Resources Real Estate Retail Automotive Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 Base: All UAE 1018 284 270 67 133 218 75 454 2046 441 569 258 31 29 46 46 28 32 4 13 7 29 5 44 10 33 55 34 47 37 41 13 19 19 11 17 13 16 24 35 26 28 31 26 17 12 24 16 21 35 19 16 28 8 27 17 28 6 21 15 39 16 32 28 37 45 25 36 22 33 18 29 15 23 8 33 16 10 9 11 4 10 10 35 21 15 27 15 12 14 11 14 14 5 7 16 10 6 9 6 9 10 16 12 10 8 9 7 16 8 2 15 15 4 20 16 7 16 8 9 17 20 12 10 23 6 17 18 10 12 9 6 6 9 9 10 13 10 6 8 7 16 18 13 9 18 7 7 10 10 15 13 12 16 13 4 11 8 7 8 6 7 3 4 5 4 8 7 4 3 10 9 8 20 6 11 5 4 8 7 5 4 12 7 8 17 4 8 4 4 8 17 3 5 4 3 7 3 4 2 9 5 5 8 4 5 9 5 2 5 1 1 5 4 4 7 5 11 6 5 Q. Which industries attract highest proportion of LOCAL talent in your country of residence? (Select top 3) All figures are % s
  35. 35. Industries with strongest growth • Oil, Gas & Petrochemicals/ energy sector comes out on top in terms of its perceived recorded growth, followed by IT/ Electronics/ Telecommunications. • 39% in the GCC believe that the Oil, Gas & Petrochemicals/ energy sector has recorded the strongest growth in the past year, compared with 22% in North Africa and 5% in the Levant region. • The construction sector is claimed to recorded the strongest growth by 21% in the GCC, 17% in the Levant and 12% in N. Africa. • More in the Levant (26%) and the GCC (21%) than those in North Africa (9%) claim that the Banking/ Finance industry has grown the most over the past year. More in Lebanon (42%) claim this. Base: All (7370) Q. In your opinion, which industries have recorded the strongest growth in the past year in your country of residence? (Select top 3) All figures are % s
  36. 36. Strongest growth GCC Levant North Africa KSA UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 40 34 50 49 37 38 5 7 6 21 6 42 9 21 16 20 10 30 21 23 27 27 24 23 17 29 Real Estate 16 22 14 17 10 14 23 12 15 14 21 12 8 Construction 22 16 15 39 13 18 27 5 14 11 15 14 11 Banking / Finance 20 21 27 17 30 26 42 15 20 10 9 6 9 7 8 10 4 9 5 24 16 11 19 9 8 14 6 5 6 5 15 19 2 21 9 16 9 25 13 Base: All Oil, Gas & Petrochemicals/ Energy sector IT/ Electronics/ Telecommunications Advertising/ media/ PR/ market research / publishing Military/ Defense/Police/ Security services Q. In your opinion, which industries have recorded the strongest growth in the past year in your country of residence? (Select top 3) All figures are % s
  37. 37. Government as an employer • A majority (62%) of respondents view the government as a favourable employer, with almost two fifths (38%) stating that the government is an extremely favourable employer. • Three-quarters (75%) of those in Bahrain believe that the government is a favourable employer, whilst only 40% in Lebanon agree. Base: All (7370) Q. How favorable is the government as an employer of choice in your country of residence? All figures are % s
  38. 38. Government as an employer Base: All 1537 1018 284 270 67 133 218 75 454 2046 441 569 258 Q. How favorable is the government as an employer of choice in your country of residence? All figures are % s
  39. 39. Industry change • 23% of working respondents have changed their industry in the last 24 months. • Interestingly, 28% of those aged 18-29 have changed their industry, compared with 20% of those 30-39 and 16% of those 40+. GCC Levant North Africa KSA Base: Working Yes, I have changed my industry in the last 24 months No, I have not changed UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1402 936 271 242 59 122 195 62 376 1719 257 423 180 25 19 23 24 27 17 22 15 23 23 28 19 28 75 81 77 76 73 83 78 85 77 77 72 81 72 Q. Have you changed your industry in the last 24 months? All figures are % s
  40. 40. Reasons for having changed industry • Better salaries and better opportunities for career growth are the top two reasons given for changing industries. • More of those aged 40+ claim to have changed because their industry is laying off people. • On the other hand, more of the younger age group specify better career growth, better salaries, lack of recognition and to fulfil their life s ambition of working in a particular job as reasons for their change in industry. 18-29 210 36 38 25 30 31 22 26 25 13 24 20 17 23 17 12 20 16 17 19 12 20 14 15 8 8 12 6 7 8 5 8 9 4 6 7 7 2 All figures are % s 472 43 41 Q. Why did you change your industry? (Please select all that apply) 40+ 733 47 Base: Working and have changed industry (1415) 30-39 6 8
  41. 41. Considering industry change • Half of working respondents (52%) claim to be considering an industry change in the next few years, whilst a further 31% are not sure. Only 17% claim not to be considering an industry change. GCC Levant North Africa KSA UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 1402 936 271 242 59 122 195 62 376 1719 257 423 180 Yes 55 57 55 48 56 53 45 45 51 46 55 60 55 No 17 16 15 24 24 14 18 19 17 17 9 14 16 Not sure 28 27 29 28 20 33 37 35 32 36 35 26 29 Base: Working Q. Are you considering an industry change in the next few years? All figures are % s
  42. 42. Industry considering moving to • A fifth of respondents are considering moving to the Oil, Gas & Petrochemicals/ Energy sector. This is driven more by the residents of the GCC states, Kuwait, Qatar and Oman in particular. Base: Working and considering industry change (3260) Q. Which industry are you considering moving to? All figures are % s
  43. 43. Industry change GCC Levant North Africa KSA UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 765 529 150 117 33 65 88 28 193 797 142 254 99 20 22 30 30 9 25 6 14 7 23 10 27 15 10 4 9 7 9 12 9 18 9 11 8 9 16 7 9 9 9 12 8 8 11 7 7 7 5 9 6 12 6 6 6 11 9 - 5 5 5 4 4 8 5 5 9 9 6 10 7 7 4 4 5 4 8 3 4 3 6 5 6 11 7 5 4 3 6 Education / Academia 3 2 5 1 3 3 2 4 16 4 3 11 9 Advertising/ media/ PR/ market research / publishing 4 3 3 2 6 - 15 4 3 5 3 3 1 Airline 2 8 6 4 12 2 2 4 3 3 4 2 2 Human Resources 5 4 3 4 - 8 3 11 7 4 4 5 3 Hospitality / Entertainment/ Tourism 2 5 3 - 6 2 3 - 3 3 7 3 10 Base: Working and considering industry change Oil, Gas & Petrochemicals/ Energy sector IT/ Electronics/ Telecommunications Banking / Finance Government / Civil service/ Utilities Management Consulting Manufacturing/ Engineering Q. Which industry are you considering moving to? All figures are % s
  44. 44. Reasons for considering industry change • Better salary emerges as the top reason for industry change. Career growth and better benefits are the next two most cited reasons. • Interestingly, across the countries, those dissatisfied with their salary packages and career growth were more in comparison to those satisfied. Base: Working and considering industry change (3260) Q. Why are you considering an industry change? (Select top three reasons) All figures are % s
  45. 45. Reasons for industry change GCC Levant North Africa KSA UAE Kuwait Qatar Bahrain Oman Lebanon Syria Jordan Egypt Morocco Algeria Tunisia 765 529 150 117 33 65 88 28 193 797 142 254 99 Better salary 75 71 78 74 70 69 74 71 74 77 77 78 69 Career growth 47 56 55 50 73 48 47 43 44 43 32 32 39 Better benefits 30 40 39 43 33 26 38 25 27 28 25 26 24 Better work-life balance 21 22 16 15 21 22 23 29 20 28 30 38 34 Job security 24 19 19 23 18 18 17 7 17 23 23 13 15 Better work culture 17 13 14 10 18 17 13 21 15 17 18 28 19 Better bonuses 14 8 10 10 6 17 11 18 18 12 20 24 16 12 9 14 10 3 5 17 14 15 15 11 11 13 9 10 12 9 3 11 14 4 12 8 11 7 8 7 8 4 8 15 14 8 7 13 10 10 9 9 10 6 7 12 6 14 8 18 7 9 8 8 10 Base: Working and considering industry change Too much stress in current industry Shorter working hours More flexible working hours More opportunities in another industry in my country of residence Q. Why are you considering an industry change? (Select top three reasons) All figures are % s
  46. 46. Section 4 Demographics
  47. 47. Demographics A total sample of 7370 respondents was achieved Age •18-29 –46 % •30-39 – 35% •40+ – 19% Marital Status •Single – % •Married – % •Separated/ divorced – % Base: Total (7370) All figures are % s Region •GCC – 45% •Levant – 10% •North Africa – 45%
  48. 48. Demographics • The majority of respondents are currently working full time (30 or more hours per week). Unemployed: 1126 Fresh college/school graduate looking for a job – 59% Base: Total (7370) All figures are % s Experienced professional looking for a job – 41%
  49. 49. Demographics Years of experience: Less than a year 1 – 2 years 3 – 4 years 5 – 6 years 7 – 8 years 9 – 10 years 11 or more years 5 10 15 14 12 9 35 Base: Currently working or unemployed experienced professional looking for a job (6702) All figures are %’s
  50. 50. Thank you

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