This research by Bayt.com was conducted to understand the opinions of professionals in the Middle East and North Africa regarding their own industry and various other industry sectors in the region. Some Highlights: - Oil, Gas & Petrochemicals/ Energy sector also emerges in the top two industries for offering the optimum job security in the current economic climate, along with Government/ Civil service/ Utilities. - For just over a quarter of respondents Military/ Defense/ Police/ Security is the most stressful industry to work in. Significantly more respondents in Syria believe this to be the case. More respondents in Qatar associate the Construction industry with being the most stressful. - About a quarter of respondents associate construction with having the longest working hours. - Healthcare/ Medical services/ Pharmaceuticals and Education/ Academia are seen to be the most attractive industries for the women workforce.

1. Bayt.com Top Industries
in the Middle East and North Africa
December 2013

2. Section 1
Project Background

3. Research Objectives
§
The research was conducted to understand respondents opinion of their own industry and
various other industry sectors. Key objectives included:
§
Understanding satisfaction levels with current industry on attributes including salary and
benefits, work life balance, career growth and job security
§
Identify which industries are perceived to perform best on numerous attributes including
salary packages, working hours and work life balance
§
Recognize industry switching behavior and reasons thereof
§
Understand the perception of the government as an employer
§
Identify industries that are seen as attracting local talent and women workforce

4. Key findings
§
The majority of respondents are satisfied with their current/ most recent industry in terms of
their working hours, the work culture and the ability to maintain a good work-life balance.
Younger respondents are more satisfied with training and development within their industry.
Whilst more older respondents are satisfied with the salary packages and working hours.
Respondents in Syria are particularly unhappy with the salary packages in their industry.
§
Overall, it is apparent that respondents have particularly positive view of the Oil, Gas &
Petrochemicals/ Energy sector with it coming out on top in terms of the salary packages, work
life balance, opportunities for career growth and optimum job security given the current
economic climate. Furthermore, respondents believe that it is the industry which has recorded
the strongest growth in the past year.
§
The majority of respondents believe that the Oil, Gas & Petrochemicals/ Energy sector offers
the best salary packages. More in Oman than any other country believe this to be the case.

5. Key findings
§
Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities emerge as the
top two industries seen to be most attractive to work in when it comes to maintaining a work
life balance.
§
Oil, Gas & Petrochemicals/ Energy sector is seen to offer the best career growth for two-fifths
of respondents, whilst just over a quarter believe that Banking/ Finance offers the best career
growth.
§
Oil, Gas & Petrochemicals/ Energy sector also emerges in the top two industries for offering the
optimum job security in the current economic climate, along with Government/ Civil service/
Utilities.
§
For just over a quarter of respondents Military/ Defense/ Police/ Security is the most stressful
industry to work in. Significantly more respondents in Syria believe this to be the case. More
respondents in Qatar associate the Construction industry with being the most stressful.
§
About a quarter of respondents associate construction with having the longest working hours.
§
Healthcare/ Medical services/ Pharmaceuticals and Education/ Academia are seen to be the
most attractive industries for the women workforce.

6. Key findings
§
Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities are seen to be
attracting the most local talent. Oil, Gas & Petrochemicals/ Energy sector is seen to be
attracting local talent by more respondents in the GCC in particular the UAE.
§
Respondents believe that the Oil, Gas & Petrochemicals/ Energy sector has recorded the
strongest growth in the past year
again significantly more respondents in the GCC stated
this.
§
Most respondents view the government as a favorable employer
more respondents in
Bahrain and fewer in Lebanon believe this.
§
Just over a fifth of working respondents changed their industry in the past 2 years. The top
reasons given for changing industry include better salaries in new industry, better career
growth opportunities in new industry and lack of recognition in past industry.
§
Over half of working respondents claim to be considering an industry change in the next few
years, with a fifth (of those considering moving) wanting to move to the Oil, Gas &
Petrochemicals/ Energy sector. Of those who are considering an industry change, three
quarters claim they are considering changing industries for a better salary.

7. Section 2
Research Methodology

8. Sample Definition
Age and Gender:
Adult males and females
Aged 18 plus years
Nationalities:
GCC Arabs, North Africans, Levantines, Western Expats, Asians
Country of Residence
GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain
Levant: Lebanon, Syria, Jordan
North Africa: Egypt, Morocco, Algeria, Tunisia
Data Collection
All data was collected online. Fieldwork was done between 18 and 25 November 2013. The
total number of successful online interviews achieved was 7,370.

9. Section 3
Research Findings

10. Current/ most recent industry
•
Overall, amongst those surveyed, Manufacturing/ Engineering, IT/Electronics/Telecommunication and Construction top the
industries where respondents are or have been employed.
Base: Currently working or employed professional looking for a job (6702)
Q. Which ONE of the following industries do you currently work/ did you work in most recently?
All figures are % s

11. Current/ most recent industry
GCC
Levant
North Africa
KSA
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1447
993
278
260
62
127
211
69
412
1832
345
460
206
13
9
11
7
16
9
10
9
10
12
9
7
12
10
8
13
7
10
9
13
22
17
10
8
10
18
Construction
15
15
5
27
5
14
11
10
4
6
8
10
5
Banking / Finance
6
8
8
3
10
10
7
4
7
5
5
4
3
3
9
7
7
6
5
9
3
5
7
9
2
6
7
5
4
5
2
6
7
3
8
5
2
6
7
5
7
9
8
3
12
0
7
2
5
3
13
6
Education / Academia
5
4
3
7
8
4
2
9
10
6
5
11
8
Retail
6
6
8
2
-
7
7
-
4
6
2
2
1
Advertising/ media/ PR/
market research /
publishing
3
4
3
3
10
2
9
12
4
5
3
4
4
Human Resources
4
2
3
2
2
2
1
1
4
2
1
4
4
Government / Civil service/
Utilities
2
1
1
2
5
3
1
4
3
3
1
7
2
Automotive
2
3
4
1
3
6
0
3
1
3
5
2
3
Transportation
1
2
2
2
2
-
1
3
1
1
6
2
1
Base: Currently
working/ Unemployed
professional looking for
a job
Manufacturing/
Engineering
IT/ Electronics/
Telecommunications
Hospitality /
Entertainment/ Tourism
Healthcare / Medical
services/ Pharmaceuticals
Oil, Gas & Petrochemicals/
Energy sector
Q. Which ONE of the following industries do you currently work/ did you work in most recently?
All figures are % s

12. Industries seeking employment in
•
For those seeking employment, industries of choice include IT/Electronics/Telecommunications followed by
Hospitality/Entertainment/Tourism.
•
Sectors like transportation, retail, HR and education are not amongst the most popular.
Base: Unemployed professional looking for a job (458)
Q. Which of the following industries are you seeking employment in?
All figures are % s

13. Satisfaction with current/ most recent industry
•
Satisfaction levels are high with respect to working hours and work culture as well as work life balance for 50% or more.
•
Less than 50% are satisfied with the level of job security they have.
•
The satisfaction levels are lowest for career growth, training and development.
•
Albeit a 2% difference slightly more (44%) are dissatisfied with their salary package in comparison to those satisfied (42%)
Base: Currently working or unemployed professional looking for a job (6702)
Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of
satisfaction with the following attributes:
All figures are % s

14. Satisfaction with current/ most recent industry
•
More respondents aged 40+ are satisfied with salary packages (49%) and working hours (65%).
•
More amongst the older age groups of 30 + are dissatisfied with their career growth.
•
More among the 18-29 year respondents are dissatisfied with their salary package (also expressed by the 30-39 age group) however
the young respondents exhibit greater satisfaction with the present level of training and development due to their youth possibly
being provided these benefits in comparison to the older employees.
18-29
30-39
40+
Base: Currently working or unemployed professional looking for a job; 18-29y (2789), 30-39y (2486), 40+ y(1427)
Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of
satisfaction with the following attributes:
All figures are % s

15. Satisfaction with Salary Packages
•
Overall 39% are satisfied with salary packages in comparison to those dissatisfied at 46%.
•
In the GCC, those satisfied are more in KSA, UAE, Qatar and Bahrain. Results are split between those satisfied and
dissatisfied for Oman and Kuwait.
•
In the Levant those dissatisfied are driven by Syria respondents and in the N. African region its only Egypt where a
marginally higher percentage exhibit satisfaction (46%) than dissatisfaction (43%) whereas the other countries exhibit
significantly higher level of dissatisfaction with their salary packages.
GCC
Levant
North Africa
KSA
Base: Working/experienced
professional
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1447
993
278
260
62
127
211
69
412
1832
345
460
206
Salary packages (inclusive of non-monetary benefits)
Completely Dissatisfied
18
19
20
20
18
28
16
49
24
20
30
36
30
Somewhat Dissatisfied
22
20
21
22
18
13
27
9
23
23
24
22
24
Neither dissatisfied nor
satisfied
15
18
18
15
19
19
23
14
12
11
11
13
15
Somewhat Satisfied
37
33
31
34
34
35
28
22
33
38
30
23
27
Completely Satisfied
9
11
10
10
11
6
6
6
8
8
5
7
5
Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of
satisfaction with the following attributes:
All figures are % s

16. Satisfaction with Work-life Balance, Career Growth
•
Overall across the region, on average 51% are satisfied with the wok life balance with Bahrain showing above average 71%
satisfaction. Oman and Qatar also exhibit more than average satisfaction in the GCC and in Egypt and Morocco too the
results are similar. Those exhibiting dissatisfaction at an overall level is limited to 34%.
•
Dissatisfaction with career growth is seen across all countries surveyed, averaging 44% and @ 38% being satisfied.
GCC
Levant
North Africa
KSA
Base: Working/experienced
professional
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1447
993
278
260
62
127
211
69
412
1832
345
460
206
Maintaining work–life balance
Completely Dissatisfied
16
15
15
13
10
15
11
19
19
14
14
19
18
Somewhat Dissatisfied
19
18
19
17
11
17
24
19
21
18
20
19
20
Neither dissatisfied nor
satisfied
17
21
18
19
8
12
24
13
16
14
11
17
13
Somewhat Satisfied
34
32
33
32
53
43
31
36
34
38
34
34
36
Completely Satisfied
14
15
15
19
18
14
10
13
10
16
21
11
12
Career growth
Completely Dissatisfied
26
24
24
25
19
31
18
30
25
24
27
25
26
Somewhat Dissatisfied
18
20
19
18
23
14
24
12
21
19
18
20
18
Neither dissatisfied nor
satisfied
19
18
17
18
24
24
18
16
20
16
13
16
17
Somewhat Satisfied
25
25
27
25
23
24
29
35
26
29
25
29
25
Completely Satisfied
12
12
13
15
11
6
10
7
8
12
17
10
14
Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate
your level of satisfaction with the following attributes:
All figures are % s

17. Satisfaction with Job Security, Working Hours
•
Overall across the region, on average 47% are satisfied with their job security whereas about one in three are not.
Satisfaction levels are higher than regional average in Kuwait, Algeria and Tunisia..
•
When it comes to working hours, across the region fewer appear to be complaining with only 27% being dissatisfied with
their working hours.
GCC
Levant
North Africa
KSA
Base: Working/experienced
professional
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
1447
993
278
260
62
127
211
69
412
1832
345
460
Tunisi
a
206
Job security
Completely Dissatisfied
22
17
23
19
11
17
15
30
18
24
29
18
24
Somewhat Dissatisfied
15
15
13
17
16
13
19
9
19
15
13
15
13
Neither dissatisfied nor
satisfied
16
22
14
20
24
21
18
14
15
15
15
13
14
Somewhat Satisfied
28
27
31
28
24
34
33
30
31
31
23
34
33
Completely Satisfied
19
19
19
17
24
15
14
16
18
16
20
20
17
Working hours
Completely Dissatisfied
16
12
15
14
15
17
11
12
12
11
17
13
16
Somewhat Dissatisfied
13
15
9
11
15
9
18
9
17
12
13
14
13
Neither dissatisfied nor
satisfied
12
16
16
14
16
13
13
10
12
11
14
15
14
Somewhat Satisfied
34
32
33
33
31
35
44
43
38
42
36
35
33
Completely Satisfied
25
24
26
28
24
24
13
26
22
24
20
24
23
Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of
satisfaction with the following attributes:
All figures are % s

18. Satisfaction with Work Culture, Training & Development
•
Over 50% of those working are satisfied with the work culture offered by their respective organizations. Of all the countries surveyed
only employees in KSA exhibit a lower satisfaction score of 48%.
•
Across the countries, satisfaction scores are split when it comes to fulfilling training and development needs of employees with 42%
dissatisfied and 41% satisfied with T&D provided. In KSA only 34% claim being satisfied, whereas in Morocco it is the highest at 55%
GCC
Levant
North Africa
KSA
Base: Working/experienced
professional
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisi
a
1447
993
278
260
62
127
211
69
412
1832
345
460
206
Work culture
Completely Dissatisfied
18
15
18
17
11
18
10
22
12
18
21
21
15
Somewhat Dissatisfied
16
16
17
16
16
16
14
7
15
14
16
15
12
Neither dissatisfied nor
satisfied
18
19
13
14
19
17
17
16
17
15
10
12
16
Somewhat Satisfied
31
28
31
30
34
33
42
32
36
34
34
33
33
Completely Satisfied
17
22
22
23
19
17
18
23
20
20
20
19
24
Training and development
Completely Dissatisfied
35
26
27
26
27
32
21
26
25
26
24
32
20
Somewhat Dissatisfied
15
16
15
18
16
16
18
17
18
16
11
15
14
Neither dissatisfied nor
satisfied
16
18
21
18
19
16
20
14
16
14
10
14
14
Somewhat Satisfied
22
23
19
21
24
24
29
26
27
27
29
24
33
Completely Satisfied
12
17
17
17
13
12
12
16
14
17
26
15
20
Q. Now thinking about the industry that you currently work in/ worked in most recently, please indicate your level of
satisfaction with the following attributes:
All figures are % s

19. Best salary packages
•
A majority (54%) of respondents opine that the Oil, Gas & Petrochemicals/ Energy industry offers the best salary packages
(inclusive of non-monetary benefits) in their country of residence. This perception is driven more by the O&G based
economies of the GCC, especially Oman (725). Fewer in the Levant region (23%) than those in GCC (57%) and North Africa
(58%) believe Oil, Gas & Petrochemicals/ Energy industry offers the best salary packages.
•
Over a quarter (27%) believe that the Banking/ Finance industry in their country of residence offers the best salary
packages.
•
More respondents in Egypt (22%) believe that Advertising/ Media/ PR/ Market research/ Publishing is the industry offering
the best salary packages.
•
Interestingly in the UAE after O&G (56%) and Government (30%), the banking (24%) and airline (24%) industries are perceived
to be good pay masters.
Base: All (7370)
Q. In your opinion, which industries offer the best salary packages (inclusive of non-monetary benefits) in
your country of residence? (Select top 3)
All figures are % s

20. Best salary packages
GCC
Levant
North Africa
KSA
Base: All
Oil, Gas &
Petrochemicals/ Energy
sector
Banking / Finance
Airline
IT/ Electronics/
Telecommunications
Military/ Defense/Police/
Security services
Government / Civil
service/ Utilities
Advertising/ media/ PR/
market research /
publishing
Manufacturing/
Engineering
Real Estate
Construction
Healthcare / Medical
services/ Pharmaceuticals
Hospitality /
Entertainment/ Tourism
Management Consulting
Education / Academia
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
54
56
65
66
43
72
17
41
23
64
21
75
43
29
24
29
18
43
29
26
29
29
32
19
14
32
18
24
13
17
22
15
13
13
28
27
25
22
28
19
12
15
9
21
20
25
31
26
22
23
14
28
6
10
11
15
12
5
6
12
7
20
9
37
5
14
30
18
30
22
19
8
4
5
4
12
7
6
8
9
6
6
10
5
24
9
9
22
13
4
10
17
9
12
9
13
10
17
16
18
9
17
7
13
9
15
8
11
6
6
6
17
4
13
5
8
23
21
13
16
17
9
9
6
19
10
12
9
9
8
12
9
8
9
4
7
13
9
13
3
7
6
9
4
7
5
4
7
5
11
3
9
7
13
3
10
7
5
7
3
6
4
7
7
10
3
5
4
16
2
5
8
8
5
3
2
5
10
2
14
3
9
Q. In your opinion, which industries offer the best salary packages (inclusive of non-monetary benefits) in
your country of residence? (Select top 3)
All figures are % s

21. Work-life balance
•
Government/ Civil service/ Utilities and Oil and Gas & Petrochemicals/ Energy sector are seen to be the most attractive to
work in when it comes to maintaining a work life balance. More in Kuwait (47%), Oman (47%), Qatar (42%) and Algeria (42%)
claim that work-life balance offered by the Gas &Petrochemicals/ Energy sector is most attractive.
•
Fewer in Tunisia (15%) and Syria (19%) state that Government/ Civil service/ Utilities offers a good work life balance. On the
other hand, more in Qatar (45%), Bahrain (43%) and UAE (43%) believe this to be the case.
•
More of the older respondents (35% of those 40+) than those 30-39 (33%) or 18-29 (27%) of the opinion that the Gas
&Petrochemicals/ Energy sector is attractive in terms of it s work life balance.
•
In Lebanon 42% opine that their Banking/ Finance sector is most attractive in this matter.
Base: All (7370)
Q. Which industries are the most attractive to work in when it comes to maintaining a work life balance in
your country of residence? (Select top 3)
All figures are % s

22. Work-life balance
GCC
Levant
North Africa
KSA
Base: All
Government / Civil
service/ Utilities
Oil, Gas &
Petrochemicals/ Energy
sector
Banking / Finance
Education / Academia
IT/ Electronics/
Telecommunications
Airline
Military/ Defense/Police/
Security services
Advertising/ media/ PR/
market research /
publishing
Manufacturing/
Engineering
Healthcare / Medical
services/
Pharmaceuticals
Real Estate
Human Resources
Construction
Management Consulting
Hospitality /
Entertainment/ Tourism
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
33
43
36
45
43
35
28
19
36
27
28
20
15
29
33
47
42
31
47
8
13
10
37
10
42
17
26
22
24
17
33
13
23
20
31
19
23
15
42
27
27
25
31
34
28
14
18
26
14
34
26
36
14
9
15
10
13
12
11
27
18
20
19
14
24
12
17
13
11
13
9
6
4
9
13
9
9
12
7
8
10
8
15
14
10
9
14
13
10
23
7
7
9
6
6
9
10
22
11
8
15
7
8
9
13
10
8
6
13
7
11
16
8
9
11
8
7
12
8
6
8
6
10
10
13
9
6
7
13
19
9
9
11
10
6
10
8
8
8
6
5
7
5
8
11
9
4
9
9
10
5
9
5
9
13
10
12
11
15
8
17
12
9
9
5
8
9
10
6
7
14
6
13
8
8
5
8
6
7
3
5
6
5
9
6
7
6
8
14
7
6
8
15
7
12
Q. Which industries are the most attractive to work in when it comes to maintaining a work life balance in
your country of residence? (Select top 3)
All figures are % s

23. Best career growth
•
Oil, Gas and Petrochemicals/ Energy sector is claimed to offer the best career growth for two-fifths of respondents. More
respondents in Oman (59%), Algeria (56%), Kuwait (55%) and Qatar (51%) believe that the Oil, Gas and Petrochemicals/ Energy
sector offers the best career growth.
•
Just over a quarter believe that Banking/ Finance offers the best career growth. More in Bahrain and Lebanon (40%) share
this view.
•
In Syria it is the IT/ Electronics/ Telecommunications sector that is seen to offer the best career growth by 43% of those
surveyed.
Base: All (7370)
Q. Which industries offer the best career growth in your country of residence? (Select top 3)
All figures are % s

24. Best career growth
GCC
Levant
North Africa
KSA
Base: All
Oil, Gas &
Petrochemicals/ Energy
sector
Banking / Finance
IT/ Electronics/
Telecommunications
Military/ Defense/Police/
Security services
Government / Civil
service/ Utilities
Manufacturing/
Engineering
Airline
Advertising/ media/ PR/
market research /
publishing
Construction
Education / Academia
Hospitality /
Entertainment/ Tourism
Real Estate
Healthcare / Medical
services/
Pharmaceuticals
Human Resources
Management Consulting
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
45
44
55
51
34
59
10
21
11
45
12
56
23
28
26
28
22
40
29
40
24
30
30
22
14
23
23
17
23
14
31
21
25
43
33
27
30
20
33
8
9
9
10
9
10
11
9
16
25
9
32
15
16
24
14
29
37
20
10
16
10
12
17
11
11
20
13
14
10
18
16
16
23
19
13
19
11
17
13
19
9
15
13
6
4
4
14
14
12
11
12
9
13
12
6
7
8
24
9
11
17
12
6
12
15
12
9
21
13
10
21
17
7
6
15
10
6
8
4
7
13
4
6
4
12
13
7
15
21
13
6
11
8
10
9
12
17
9
9
9
16
5
10
8
9
7
7
6
4
12
9
9
8
15
10
11
13
9
12
7
7
8
11
16
13
4
5
8
9
7
7
6
6
4
3
9
4
11
9
5
5
4
9
10
6
9
12
4
17
4
9
4
7
4
3
Q. Which industries offer the best career growth in your country of residence? (Select top 3)
All figures are % s

25. Optimum job security
•
Oil, Gas & Petrochemicals/ Energy sector and Government/ Civil service/ Utilities emerge as the top two industries when it
comes to offering the optimum job security in the current economic scenario.
•
Significantly fewer in the Levant region (10%) than the GCC (42%) or North Africa (42%) believe that the Oil, Gas &
Petrochemicals/ Energy sector offers the optimum job security.
•
On the other hand, more in the Levant region (45%) and the GCC (42%) believe that the Government/ Civil service/ Utilities
industry offers the optimum job security, compared with just over a third (34%) in North Africa.
Base: All (7370)
Q. Which industries offer the optimum job security in the current economic scenario in your country of
residence? (Select top 3)
All figures are % s

26. Optimum job security
GCC
Levant
North Africa
KSA
Base: All
Government / Civil
service/ Utilities
Oil, Gas &
Petrochemicals/ Energy
sector
Military/ Defense/Police/
Security services
Banking / Finance
Education / Academia
IT/ Electronics/
Telecommunications
Airline
Healthcare / Medical
services/
Pharmaceuticals
Manufacturing/
Engineering
Advertising/ media/ PR/
market research /
publishing
Construction
Real Estate
Hospitality /
Entertainment/ Tourism
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
41
42
42
46
52
46
38
33
50
37
42
23
23
39
40
54
51
40
44
7
12
11
46
12
60
20
18
20
18
20
31
24
32
20
38
43
26
43
19
18
16
21
17
18
20
47
17
19
23
17
10
22
17
11
8
15
18
14
13
21
20
8
26
25
24
11
10
13
6
16
11
12
16
15
14
15
15
16
12
19
12
14
10
13
8
4
8
11
12
9
10
15
14
10
13
12
11
17
11
18
7
11
9
15
12
8
9
6
10
8
6
8
9
7
7
8
9
5
6
6
5
4
8
11
4
5
11
11
5
6
12
8
7
5
6
6
14
5
7
3
5
5
7
7
4
12
4
5
3
5
8
9
7
9
4
7
3
10
5
6
4
6
8
1
4
3
11
4
9
Q. Which industries offer the optimum job security in the current economic scenario in your country of
residence? (Select top 3)
All figures are % s

27. Most stressful industries
•
For over a quarter (26%) of respondents, Military/ Defence/ Police/ Security services is the most stressful industry to work
in. This is particularly true of those in North Africa (37%), compared with 28% in Levant and 14% in the GCC. Those in Syria
(57%) and Tunisia (46%) are the most likely to believe that Military/ Defence/ Police/ Security is the most stressful industry.
•
Over a quarter (29%) in the GCC believe that Construction is most stressful, compared with 13% in North Africa and 12% in
Levant. Significantly more in Qatar (41%) claim the Construction industry is most stressful.
Base: All (7370)
Q. In your country of residence, which of the following industries are the most stressful to work in? (Select top 3)
All figures are % s

28. Most stressful industries
GCC
Levant
North Africa
KSA
Military/ Defense/Police/
Security services
Construction
Banking / Finance
Healthcare / Medical services/
Pharmaceuticals
Advertising/ media/ PR/
market research / publishing
Oil, Gas & Petrochemicals/
Energy sector
Transportation
Manufacturing/ Engineering
IT/ Electronics/
Telecommunications
Law
Retail
Hospitality / Entertainment/
Tourism
Real Estate
Airline
Education / Academia
Government / Civil service/
Utilities
Management Consulting
Automotive
Agriculture
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
Base: All
UAE
1018
284
270
67
133
218
75
454
2046
441
569
258
16
11
16
9
27
14
30
57
21
37
35
35
46
28
19
30
23
18
19
41
16
22
30
28
23
17
18
7
9
10
23
12
20
19
16
12
15
10
14
17
12
14
12
12
11
22
19
20
13
21
27
17
12
16
14
10
15
14
22
19
17
18
13
9
19
18
16
21
19
19
24
7
16
11
14
5
18
7
11
17
11
12
7
12
12
14
16
13
9
13
17
11
12
7
14
15
17
14
19
9
18
7
19
10
12
12
18
11
15
11
12
9
16
10
10
7
11
8
13
6
13
11
12
7
10
12
13
11
14
18
11
12
7
16
11
12
12
13
4
17
6
17
5
7
13
11
11
7
8
17
9
7
16
7
2
8
9
9
6
14
10
6
7
10
5
10
10
7
12
13
10
11
10
4
7
3
12
5
1
7
7
11
13
10
10
6
9
7
14
7
6
22
4
4
16
6
6
6
5
4
3
12
21
6
7
12
20
14
7
6
4
6
5
4
6
10
4
7
7
6
7
3
7
11
5
9
4
5
1
8
11
5
7
6
4
5
5
9
5
6
6
2
5
7
2
7
Q. In your country of residence, which of the following industries are the most stressful to work in?
(Select top 3)
All figures are % s

29. Longest working hours
•
About one in four respondents associate the construction industry with having the longest working hours in their country
of residence. More of those aged 40+ (33%) than those 30-39 (26%) or 18-29 (23%) believe that the construction industry has
the longest working hours.
•
On the other hand, more of those aged 18-29 (26%) than those 30-39 (20%) or 40+ (17%) claim that Military/ Defence/ Police/
Security has the longest working hours. More in North Africa (34%) and Levant (21%) than the GCC (10%) share this opinion..
•
More respondents in the GCC (33%) than Levant (22%) or North Africa (20%) believe that the construction industry has the
longest working hours particularly so in Qatar (49%).
•
In Lebanon the Hospitality/ Entertainment/ Tourism sector is said to have the longest working hours by 36% respondents
followed by the medical services (33%).
Base: All (7370)
Q. Which of the following industries have the longest working hours in your country of residence?
(Select top 3)
All figures are % s

30. Longest working hours
GCC
Levant
North Africa
KSA
Base: All
Construction
Military/ Defense/Police/
Security services
Healthcare / Medical
services/
Pharmaceuticals
Oil, Gas &
Petrochemicals/ Energy
sector
Hospitality /
Entertainment/ Tourism
Manufacturing/
Engineering
Transportation
Retail
Advertising/ media/ PR/
market research /
publishing
IT/ Electronics/
Telecommunications
Airline
Banking / Finance
Agriculture
Real Estate
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
33
32
24
49
25
32
24
20
22
18
28
19
22
10
9
10
7
33
8
15
40
21
31
33
43
40
22
16
14
14
13
14
33
23
23
15
17
24
21
22
14
22
14
19
29
5
16
7
19
8
38
13
12
26
22
17
19
20
36
12
21
15
16
4
15
21
16
17
17
27
14
14
15
17
18
10
7
12
13
19
14
18
14
20
18
17
18
16
12
17
17
12
19
12
24
15
15
15
27
5
18
9
15
6
10
15
12
13
9
15
21
13
16
19
16
12
21
13
13
16
10
19
16
18
15
21
14
11
8
14
10
13
5
7
13
13
3
8
9
11
6
8
9
10
4
6
15
10
4
6
8
10
5
5
5
12
3
1
16
11
5
3
16
9
9
2
11
11
10
5
11
3
22
4
12
6
13
3
5
5
21
0
Q. Which of the following industries have the longest working hours in your country of residence?
(Select top 3)
All figures are % s

31. Industries most attractive to women
•
Healthcare/ Medical services/ Pharmaceuticals and Education/ Academia emerge as the top two favourable industries for
the women workforce.
•
Education is seen to be the most attractive for women for more respondents in the Levant region (47%) and the GCC (41%)
than those in North Africa (33%).
•
Advertising/ Media/ PR/ Market research/ Publishing is also seen to be attractive by more respondents in North Africa (35%)
and Levant (32%) than the GCC (21%).
•
More in the Levant region (39%) and GCC (31%) than those in North Africa (19%) opine that the Banking/ Finance industry is
attractive to women.
Base: All (7370)
Q. Which industries are attractive to the WOMEN workforce in your country of residence? (Select top 3)
All figures are % s

32. Industries most attractive to women
GCC
Airline
Levant
North Africa
KSA
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
Healthcare / Medical
services/
Pharmaceuticals
51
28
37
37
43
32
24
44
43
33
36
53
45
Education / Academia
48
32
34
38
51
36
45
43
48
25
28
61
40
Advertising/ media/ PR/
market research /
publishing
23
22
23
16
19
10
43
36
27
41
24
26
22
Banking / Finance
26
34
35
33
39
50
49
33
35
18
25
17
18
15
27
21
24
25
17
29
17
18
30
43
13
26
17
26
28
33
34
42
7
24
22
25
13
34
16
11
19
13
12
15
11
17
7
16
13
5
8
6
8
6
8
5
10
8
6
11
12
12
10
6
12
Charity / voluntary sector
9
5
5
4
-
3
7
9
7
12
9
2
4
Retail
12
8
8
6
3
5
9
1
2
4
2
1
2
Base: All
Hospitality /
Entertainment/ Tourism
Government / Civil
service/ Utilities
Human Resources
IT/ Electronics/
Telecommunications
Q. Which industries are attractive to the WOMEN workforce in your country of residence?
(Select top 3)
All figures are % s

33. Industries attracting local talent
•
Oil, Gas & Petrochemicals/ Energy, Government/ Civil service/ Utilities and Military/ Defence/ Police/ Security services
emerge as the top three industries in terms of attracting the highest proportion of local talent.
•
Fewer respondents in Levant region (7%) believe that the Oil, Gas is attracting the highest proportion of local talent,
compared to 33% in the GCC and 27% in North Africa.
•
Significantly more in the GCC (41%) than the Levant region (17%) or North Africa (13%) believe that the Government/ Civil
service/ Utilities is attracting the most local talent. This is particularly true of respondents in the UAE (55%).
Base: All (7370)
Q. Which industries attract highest proportion of LOCAL talent in your country of residence? (Select top 3)
All figures are % s

34. Industries attracting local talent
GCC
Airline
Levant
North Africa
KSA
Oil, Gas &
Petrochemicals/ Energy
sector
Government / Civil
service/ Utilities
Military/ Defense/Police/
Security services
IT/ Electronics/
Telecommunications
Banking / Finance
Advertising/ media/ PR/
market research /
publishing
Manufacturing/
Engineering
Education / Academia
Airline
Healthcare / Medical
services/
Pharmaceuticals
Construction
Hospitality /
Entertainment/ Tourism
Human Resources
Real Estate
Retail
Automotive
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
Base: All
UAE
1018
284
270
67
133
218
75
454
2046
441
569
258
31
29
46
46
28
32
4
13
7
29
5
44
10
33
55
34
47
37
41
13
19
19
11
17
13
16
24
35
26
28
31
26
17
12
24
16
21
35
19
16
28
8
27
17
28
6
21
15
39
16
32
28
37
45
25
36
22
33
18
29
15
23
8
33
16
10
9
11
4
10
10
35
21
15
27
15
12
14
11
14
14
5
7
16
10
6
9
6
9
10
16
12
10
8
9
7
16
8
2
15
15
4
20
16
7
16
8
9
17
20
12
10
23
6
17
18
10
12
9
6
6
9
9
10
13
10
6
8
7
16
18
13
9
18
7
7
10
10
15
13
12
16
13
4
11
8
7
8
6
7
3
4
5
4
8
7
4
3
10
9
8
20
6
11
5
4
8
7
5
4
12
7
8
17
4
8
4
4
8
17
3
5
4
3
7
3
4
2
9
5
5
8
4
5
9
5
2
5
1
1
5
4
4
7
5
11
6
5
Q. Which industries attract highest proportion of LOCAL talent in your country of residence? (Select top 3)
All figures are % s

35. Industries with strongest growth
•
Oil, Gas & Petrochemicals/ energy sector comes out on top in terms of its perceived recorded growth, followed by IT/
Electronics/ Telecommunications.
•
39% in the GCC believe that the Oil, Gas & Petrochemicals/ energy sector has recorded the strongest growth in the past
year, compared with 22% in North Africa and 5% in the Levant region.
•
The construction sector is claimed to recorded the strongest growth by 21% in the GCC, 17% in the Levant and 12% in N.
Africa.
•
More in the Levant (26%) and the GCC (21%) than those in North Africa (9%) claim that the Banking/ Finance industry has
grown the most over the past year. More in Lebanon (42%) claim this.
Base: All (7370)
Q. In your opinion, which industries have recorded the strongest growth in the past year in your country of
residence? (Select top 3)
All figures are % s

36. Strongest growth
GCC
Levant
North Africa
KSA
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
40
34
50
49
37
38
5
7
6
21
6
42
9
21
16
20
10
30
21
23
27
27
24
23
17
29
Real Estate
16
22
14
17
10
14
23
12
15
14
21
12
8
Construction
22
16
15
39
13
18
27
5
14
11
15
14
11
Banking / Finance
20
21
27
17
30
26
42
15
20
10
9
6
9
7
8
10
4
9
5
24
16
11
19
9
8
14
6
5
6
5
15
19
2
21
9
16
9
25
13
Base: All
Oil, Gas &
Petrochemicals/ Energy
sector
IT/ Electronics/
Telecommunications
Advertising/ media/ PR/
market research /
publishing
Military/ Defense/Police/
Security services
Q. In your opinion, which industries have recorded the strongest growth in the past year in your country of
residence? (Select top 3)
All figures are % s

37. Government as an employer
•
A majority (62%) of respondents view the government as a favourable employer, with almost two fifths (38%) stating that
the government is an extremely favourable employer.
•
Three-quarters (75%) of those in Bahrain believe that the government is a favourable employer, whilst only 40% in Lebanon
agree.
Base: All (7370)
Q. How favorable is the government as an employer of choice in your country of residence?
All figures are % s

38. Government as an employer
Base: All
1537
1018
284
270
67
133
218
75
454
2046
441
569
258
Q. How favorable is the government as an employer of choice in your country of residence?
All figures are % s

39. Industry change
•
23% of working respondents have changed their industry in the last 24 months.
•
Interestingly, 28% of those aged 18-29 have changed their industry, compared with 20% of those 30-39 and 16% of those 40+.
GCC
Levant
North Africa
KSA
Base: Working
Yes, I have
changed my
industry in the last
24 months
No, I have not
changed
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1402
936
271
242
59
122
195
62
376
1719
257
423
180
25
19
23
24
27
17
22
15
23
23
28
19
28
75
81
77
76
73
83
78
85
77
77
72
81
72
Q. Have you changed your industry in the last 24 months?
All figures are % s

40. Reasons for having changed industry
•
Better salaries and better opportunities for career growth are the top two reasons given for changing industries.
•
More of those aged 40+ claim to have changed because their industry is laying off people.
•
On the other hand, more of the younger age group specify better career growth, better salaries, lack of recognition and to
fulfil their life s ambition of working in a particular job as reasons for their change in industry.
18-29
210
36
38
25
30
31
22
26
25
13
24
20
17
23
17
12
20
16
17
19
12
20
14
15
8
8
12
6
7
8
5
8
9
4
6
7
7
2
All figures are % s
472
43
41
Q. Why did you change your industry? (Please select all that apply)
40+
733
47
Base: Working and have changed industry (1415)
30-39
6
8

41. Considering industry change
•
Half of working respondents (52%) claim to be considering an industry change in the next few years, whilst a further 31%
are not sure. Only 17% claim not to be considering an industry change.
GCC
Levant
North Africa
KSA
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
1402
936
271
242
59
122
195
62
376
1719
257
423
180
Yes
55
57
55
48
56
53
45
45
51
46
55
60
55
No
17
16
15
24
24
14
18
19
17
17
9
14
16
Not sure
28
27
29
28
20
33
37
35
32
36
35
26
29
Base: Working
Q. Are you considering an industry change in the next few years?
All figures are % s

42. Industry considering moving to
•
A fifth of respondents are considering moving to the Oil, Gas & Petrochemicals/ Energy sector. This is driven more by the
residents of the GCC states, Kuwait, Qatar and Oman in particular.
Base: Working and considering industry change (3260)
Q. Which industry are you considering moving to?
All figures are % s

43. Industry change
GCC
Levant
North Africa
KSA
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
765
529
150
117
33
65
88
28
193
797
142
254
99
20
22
30
30
9
25
6
14
7
23
10
27
15
10
4
9
7
9
12
9
18
9
11
8
9
16
7
9
9
9
12
8
8
11
7
7
7
5
9
6
12
6
6
6
11
9
-
5
5
5
4
4
8
5
5
9
9
6
10
7
7
4
4
5
4
8
3
4
3
6
5
6
11
7
5
4
3
6
Education / Academia
3
2
5
1
3
3
2
4
16
4
3
11
9
Advertising/ media/
PR/ market research /
publishing
4
3
3
2
6
-
15
4
3
5
3
3
1
Airline
2
8
6
4
12
2
2
4
3
3
4
2
2
Human Resources
5
4
3
4
-
8
3
11
7
4
4
5
3
Hospitality /
Entertainment/
Tourism
2
5
3
-
6
2
3
-
3
3
7
3
10
Base: Working and
considering industry
change
Oil, Gas &
Petrochemicals/ Energy
sector
IT/ Electronics/
Telecommunications
Banking / Finance
Government / Civil
service/ Utilities
Management
Consulting
Manufacturing/
Engineering
Q. Which industry are you considering moving to?
All figures are % s

44. Reasons for considering industry change
•
Better salary emerges as the top reason for industry change. Career growth and better benefits are the next two most cited
reasons.
•
Interestingly, across the countries, those dissatisfied with their salary packages and career growth were more in
comparison to those satisfied.
Base: Working and considering industry change (3260)
Q. Why are you considering an industry change? (Select top three reasons)
All figures are % s

45. Reasons for industry change
GCC
Levant
North Africa
KSA
UAE
Kuwait
Qatar
Bahrain
Oman
Lebanon
Syria
Jordan
Egypt
Morocco
Algeria
Tunisia
765
529
150
117
33
65
88
28
193
797
142
254
99
Better salary
75
71
78
74
70
69
74
71
74
77
77
78
69
Career growth
47
56
55
50
73
48
47
43
44
43
32
32
39
Better benefits
30
40
39
43
33
26
38
25
27
28
25
26
24
Better work-life
balance
21
22
16
15
21
22
23
29
20
28
30
38
34
Job security
24
19
19
23
18
18
17
7
17
23
23
13
15
Better work
culture
17
13
14
10
18
17
13
21
15
17
18
28
19
Better bonuses
14
8
10
10
6
17
11
18
18
12
20
24
16
12
9
14
10
3
5
17
14
15
15
11
11
13
9
10
12
9
3
11
14
4
12
8
11
7
8
7
8
4
8
15
14
8
7
13
10
10
9
9
10
6
7
12
6
14
8
18
7
9
8
8
10
Base: Working
and considering
industry change
Too much stress in
current industry
Shorter working
hours
More flexible
working hours
More
opportunities in
another industry in
my country of
residence
Q. Why are you considering an industry change? (Select top three reasons)
All figures are % s

46. Section 4
Demographics

47. Demographics
A total sample of 7370 respondents was achieved
Age
•18-29 –46 %
•30-39 – 35%
•40+ – 19%
Marital Status
•Single – %
•Married – %
•Separated/ divorced – %
Base: Total (7370)
All figures are % s
Region
•GCC – 45%
•Levant – 10%
•North Africa – 45%

48. Demographics
•
The majority of respondents are currently working full time (30 or more hours per week).
Unemployed: 1126
Fresh college/school
graduate looking for a job
– 59%
Base: Total (7370)
All figures are % s
Experienced
professional looking
for a job – 41%

49. Demographics
Years of experience:
Less than a year
1 – 2 years
3 – 4 years
5 – 6 years
7 – 8 years
9 – 10 years
11 or more years
5
10
15
14
12
9
35
Base: Currently working or unemployed experienced professional looking for a job (6702)
All figures are %’s

50. Thank you