Digitalization is the process of moving a business model to utilize digital technologies and provide new revenue opportunities. Digital marketing uses the internet to reach consumers and includes email, content marketing, search, social media, and more. The document then discusses types of digital media like paid, owned, and earned media. It also covers the history of digitalization and how COVID has affected businesses' increased use of digital tools for customer contact, decision making, and productivity among other benefits. Potential issues discussed include security, time consumption, and high competition. Digital India is an initiative by the Indian government to connect rural areas to high-speed internet and provide electronic government services to improve governance, reduce paperwork and corruption, and spur economic growth.