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Marketing to Muslims
Customer Trends with Ayesha Saeed




                                                           www.CustomerTrendlog.com
Customer Trends with Ayesha Saeed




                                                          An estimate of Muslim population  1.62 billion adherents.
                                                                      Almost 23% of worlds’ populations
                                    Source: Pew Forum
                                    The Future of the Global Muslim Population




                                                                                                        www.CustomerTrendlog.com
Globally the halal market is worth



                                    USD
                                    2,000,000,000,000
Customer Trends with Ayesha Saeed




                                    Bigger than the economy of India, Russia, Australia, etc




                                       Source: Forbes India & Ogilvy Noor




                                                                                               www.CustomerTrendlog.com
Example: how marketing evolves
Customer Trends with Ayesha Saeed




                                    Source: Women 2020


                                                                     www.CustomerTrendlog.com
Marketing to Muslim, where it stands




                                                                                                       Missing
Customer Trends with Ayesha Saeed




                                     Imagery Driven Ads          Message Driven Comm.                Insight Driven Comm.

                                     Islamic Advertising being   Communication is currently          Muslims’ issues, insights and
                                     confined to the literal     being explored on                   their ideals (relatable by
                                     images & icons that         capitalizing the messages of        Muslims and Non-Muslims)
                                     represents rituals          Islam.                              haven't been explored and
                                                                                                     communicated.




                                                                                                www.CustomerTrendlog.com
What needs to be done




                                    “Rather than just talking at the Muslim community, businesses
                                    need to consider investing in the Muslim community.”
Customer Trends with Ayesha Saeed




                                    Khalid Sharif, founder of The Muslim Paper and Ummah Foods




                                       Source: Marketing Week




                                                                                            www.CustomerTrendlog.com
Key Insights into Muslims - Young

                                                                                Young:
                                                                                 The average age in
                                                                                  Muslim majority
                                                                                  countries is only
                                                                                      27 years

                                                                                 Insight:
Customer Trends with Ayesha Saeed




                                                                                 Energetic,
                                                                                 Aspirational,
                                                                                 Demanding,
                                                                                 Talkative &
                                                                                 confused




                                                                        www.CustomerTrendlog.com
Key Insights into Muslims - Affluent Muslim traveller


                                                                         Travel lifestyle:
                                                                         2011 the Muslim travellers spent
                                                                         USD 126 billion. Muslim
                                                                         travellers tend to travel in larger
                                                                         family groups, stay longer and
                                                                         spend more.
Customer Trends with Ayesha Saeed




                                                                         Insight:
                                                                         Brands should offer Muslim-
                                                                         friendly holiday experience. Go
                                                                         explore the world, while you
                                                                         have the comfort of being
                                                                         connected with your religious
                                                                         values

                                      Source: BBC




                                                                          www.CustomerTrendlog.com
Key Insights into Muslims - Ignored




                                                                            Targeting Muslims:
Customer Trends with Ayesha Saeed




                                                                            Insight:
                                     Source: Blogger Saad Malik’s Article



                                                                            www.CustomerTrendlog.com
Global Agenda 2013
Customer Trends with Ayesha Saeed




                                                         www.CustomerTrendlog.com
Conclusion


                                                                         Relate to Muslim & Offer Islamic
                                                                                                   Values
                                                                            If you look at some of the values that stem
                                                                               from the QURAN, you’ll find a list of very
                                                                                          emotionally appealing values,
Customer Trends with Ayesha Saeed




                                                                                                                 such as
                                                                            “Pure, honorable, honest, consistent, kind,
                                                                            true, trusted, responsible, wise, respectful
                                                                                                        and intelligent.”


                                     Dr Paul Temporal, associate fellow at Said Business School
                                     Source: Marketing Week



                                                                                              www.CustomerTrendlog.com
More articles & some developments

                                    •   USD 96 Billion Fashion market
                                    •   Marketing to Muslims part 1
                                    •   Article by Forbes India
                                    •   Ogilvy Noor’s Blog
Customer Trends with Ayesha Saeed




                                                                        www.CustomerTrendlog.com

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Consumer insight marketing to muslims

  • 1. Marketing to Muslims Customer Trends with Ayesha Saeed www.CustomerTrendlog.com
  • 2. Customer Trends with Ayesha Saeed An estimate of Muslim population  1.62 billion adherents. Almost 23% of worlds’ populations Source: Pew Forum The Future of the Global Muslim Population www.CustomerTrendlog.com
  • 3. Globally the halal market is worth USD 2,000,000,000,000 Customer Trends with Ayesha Saeed Bigger than the economy of India, Russia, Australia, etc Source: Forbes India & Ogilvy Noor www.CustomerTrendlog.com
  • 4. Example: how marketing evolves Customer Trends with Ayesha Saeed Source: Women 2020 www.CustomerTrendlog.com
  • 5. Marketing to Muslim, where it stands Missing Customer Trends with Ayesha Saeed Imagery Driven Ads Message Driven Comm. Insight Driven Comm. Islamic Advertising being Communication is currently Muslims’ issues, insights and confined to the literal being explored on their ideals (relatable by images & icons that capitalizing the messages of Muslims and Non-Muslims) represents rituals Islam. haven't been explored and communicated. www.CustomerTrendlog.com
  • 6. What needs to be done “Rather than just talking at the Muslim community, businesses need to consider investing in the Muslim community.” Customer Trends with Ayesha Saeed Khalid Sharif, founder of The Muslim Paper and Ummah Foods Source: Marketing Week www.CustomerTrendlog.com
  • 7. Key Insights into Muslims - Young Young: The average age in Muslim majority countries is only 27 years Insight: Customer Trends with Ayesha Saeed Energetic, Aspirational, Demanding, Talkative & confused www.CustomerTrendlog.com
  • 8. Key Insights into Muslims - Affluent Muslim traveller Travel lifestyle: 2011 the Muslim travellers spent USD 126 billion. Muslim travellers tend to travel in larger family groups, stay longer and spend more. Customer Trends with Ayesha Saeed Insight: Brands should offer Muslim- friendly holiday experience. Go explore the world, while you have the comfort of being connected with your religious values Source: BBC www.CustomerTrendlog.com
  • 9. Key Insights into Muslims - Ignored Targeting Muslims: Customer Trends with Ayesha Saeed Insight: Source: Blogger Saad Malik’s Article www.CustomerTrendlog.com
  • 10. Global Agenda 2013 Customer Trends with Ayesha Saeed www.CustomerTrendlog.com
  • 11. Conclusion Relate to Muslim & Offer Islamic Values If you look at some of the values that stem from the QURAN, you’ll find a list of very emotionally appealing values, Customer Trends with Ayesha Saeed such as “Pure, honorable, honest, consistent, kind, true, trusted, responsible, wise, respectful and intelligent.” Dr Paul Temporal, associate fellow at Said Business School Source: Marketing Week www.CustomerTrendlog.com
  • 12. More articles & some developments • USD 96 Billion Fashion market • Marketing to Muslims part 1 • Article by Forbes India • Ogilvy Noor’s Blog Customer Trends with Ayesha Saeed www.CustomerTrendlog.com