Memo<br />To:-914400000Professor Quinn<br />From:Ashley Schlegel<br />Subject:Professional Interviews with Betty Coleman a...
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Project 2

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Project 2

  1. 1. Memo<br />To:-914400000Professor Quinn<br />From:Ashley Schlegel<br />Subject:Professional Interviews with Betty Coleman and Marcie Metzger<br />Introduction:<br /> This memo is in response to your request of interviewing two professionals from my field of study. When we were first told about this project, I immediately knew who I would be interviewing. The first person that I interviewed was a previous professor of mine here at The University of Toledo and is also a clinical supervisor to undergraduate and graduate students in the university’s speech clinic. My second person of choice is employed as a speech-language pathologist at a hospital in my hometown. I had the opportunity to job shadow her a few years back while I was still in high school. Both of these individuals work with clients of various ages. Although they work in two completely different job settings, their work has many similarities, along with quite a few differences. I will first present the professional background of Betty Coleman, my previous professor, along with the background of the agency in which she works. Following will be the professional background of Marcie Metzger, the speech-language pathologist at a hospital, as well as the background of her agency. Finally, I will compare and contrast the similarities and differences that come with each of their job settings which will include any observations, impressions, reflections, and a summary of what I learned from interviewing these two individuals.<br />Professional Background (Betty Coleman):<br /> The first interview that I conducted took place face-to-face in the office of Betty Coleman. She has a Master’s Degree in Speech-Language Pathology, plus continued education, and is currently employed at The University of Toledo where she is a professor and works with clients while she is a clinical supervisor to her students. There are many types of responsibilities that are associated with her work that include creating course materials, such as syllabi, preparing tests, grading, preparing lesson plans and feedback, as well as having conferences with student clinicians and other professionals. Betty is very passionate about her job and enjoys that it keeps her active as a learner. She also appreciates that the job lets her share knowledge that she has acquired over the years and feels that working in the field of communication disorders is very meaningful.<br />Agency Background (Betty Coleman):<br /> The University of Toledo is public and non-profit organization. Historically, the university was a place where working people could send their children to for a higher education. The mission of the university is to have professors that are able to adequately present lectures that will better educate the attending students. In addition to UT’s mission of giving students a better education, it also provides the service of professors teaching core, or required classes in the subject of Communication Disorders to undergraduate and graduate students.<br /> Along with the university, the speech clinic is what could be called a “sub agency” of UT. Currently located on behind the Health and Human Science building on UT’s main campus, the speech clinic has done very well in consistently maintaining its service mission while being housed in various departments over the years. The university’s clinic gets most of its funding from fees, and in the future they are planning to rent space to other professionals, and those fees would go to the University as a whole.<br />Professional’s Background (Marcie Metzger):<br /> My second interview took place via e-mail with Marcie Metzger. She has a Master of Art in Speech-Language Pathology and a Bachelor of Science in Communication Science and Disorders. Her licensing includes Ohio Speech Language Pathology and ASHA, the American Speech-Language and Hearing Association. Marcie’s job experience deals primarily with the medical component of speech pathology. She received her degrees in 2001, completed her Clinical Fellowship year and began full-time employment right away. There have been several opportunities that have been involved with her work, which included being a clinical supervisor for SLP students, leading a pediatric speech therapy camp, and being active in the development of hospital policies, in-services, and program development. Her work setting has allowed the opportunity for collaboration with physicians, nurses, case managers, and psychologists within the education system. Marcie is the primary SLP for outpatient pediatrics and adults, home health, and inpatient therapy. The work setting allows her to work a four day week, and she currently does not work on most holidays or weekends. With working in a hospital setting, there are many responsibilities that go along with her job. The tasks of screening, evaluating, diagnosing, and developing and implementing treatment plans for pediatric and adult patients who have or have had a communication disorder are the main responsibilities. The disorders may include a speech delay, autism, articulation or phonological disorders, stuttering, etc. Along with those, Marcie’s job may also include addressing individuals in need of accent reduction. She is also responsible for direct communication with the medical team and completing any documentation in conjunction with Medicare and /or insurance standards for all patients. She feels that she has a rewarding opportunity on a daily basis to play an active role in the development of an individual’s basic needs. The job incorporates the roles of both education and the aspect of counseling patients and their families. It also requires her to maintain and advance her knowledge as research and technology advance within the medical field. Marcie loves that being a speech-language pathologist gives her “the best of both worlds” by getting to work with a 2-year old and then an individual who may be ninety.<br />Agency Background (Marcie Metzger):<br /> Marcie is employed at Joint Township District Memorial Hospital of the Grand Lake Health System. The agency’s mission has always been providing the finest quality medical care to area residents for over half a century. The anchor facility of JTDMH is a full-service comprehensive care facility right in their community. They were recognized and rated as being in the top 1% of all hospitals in the nation for quality excellence and efficiency as well as their Home Health and ER services being ranked among the best in the US in 2007 and 2009. With the new expansion of state-of-the-art facilities, development of programs utilizing advanced technologies, and comprehensive services designed to meet family’s evolving medical needs, they are continuing their commitment to the health and well-being of the Grand Lake Region. <br /> At the height of the Second World War, the local chapter of the American Legion saw a rising need for an area hospital in the Grand Lake region, and soon after a large-scale effort was started my community leaders to build and establish a medical center for the people of St. Marys, Noble, German, and Jackson Townships. Opening its doors on May 5, 1953, the Joint Township District memorial Hospital gave area residents a choice in quality Medicare that was close to home. At that time, it was a one-story facility that housed 50 beds and employed 30 staff members, but it now has over 800 medical professionals, 150 physicians, 13 affiliates, and 10 Centers of Excellence. The hospital serves five counties in Ohio, addressing patients within a 30-mile radius of St. Marys.<br /> The Grand Lake Health System and its affiliated health center are organized as a charitable, non-profit comprehensive community hospital, offering a wide range of primary, acute, and rehabilitative services to the residents at JTDMH in the Grand Lake Region. GLHS takes and active role in assuring that the appropriate supply of healthcare personnel is available in the community, and they also take an active role in providing health prevention and educational programs to the community.<br /> The Joint Township District Memorial Hospital offers numerous outreach programs, which include:<br /><ul><li>Asthma Awareness
  2. 2. Breast Feeding Classes
  3. 3. COPD Classes
  4. 4. Diabetic Support Group
  5. 5. Healing Memories Support Group
  6. 6. Parkinson’s Support Group
  7. 7. Prostate Screening
  8. 8. Seniorcize
  9. 9. Supper Sitters Babysitting Course
  10. 10. Women’s Walk for Wellness</li></ul>Along with these services, there are many more that are offered by Joint Township District memorial Hospital. As far as funding goes, JTDMH has all private insurance and government funded Medicare and Medicaid.<br />Comparison & Summary Impressions:<br /> After looking over the two interviews, it was quite obvious that Betty and Marcie’s jobs had a few similarities, but multiple differences. As far as the similarities go, they both have the joy of working with patients/clients of various ages that range from toddlers to the elderly. Both Betty and Marcie have also given clinical supervision to speech-language pathology students. Each of them have a great passion for their work as well, and they both feel privileged to get to make a difference in people’s lives. To look at the differences in their practice settings, the most obvious one is that Betty works at a university and Marcie works in a hospital. Although Betty does interact with clients, her main job is acting as a professor teaching students. Marcie’s job at the hospital requires her to interact with patients every day. Both Betty and Marcie’s jobs involve paperwork, but it is quite different. Betty’s paperwork consists of preparing PowerPoint’s for note-taking guides, preparing tests, and grading tests, while Marcie’s paperwork involves evaluations and completing documentation for Medicare and/or Insurance standards for all patients. <br /> It was also concluded that Marcie’s job had more of a hands on experience than Betty’s did. Although Betty had experience with students every day, Marcie’s job at the hospital gave her hands on experience with actual clients and/or patients. But no matter how different their jobs are, they both gave the impression that they are very passionate about their job. Also, though they are both in the field of speech-language pathology and have such different job settings, this just tells observers that they both love to make a difference in people’s lives, but they each do it in their own way. <br /> Once the entire interviewing process was completed and I had looked over them in their entirety, I had learned quite a bit. The main thing that I learned was that in order to decide what type of speech-language pathology, I had to figure out what I was most interested in. Did I want to teach, or did I want to have a more hands on experience and have the opportunity to work with patients and clients every day? If I had to choose right now, I would more than likely choose to work in the hospital, because I feel that working in a hospital and having the chance to work with people every day would fulfill my dream to make a difference in people’s lives more than teaching others. Another thing that wasn’t covered in this project was working in a school system, which would mean working strictly with children. In all honesty, I think I would enjoy by work most if I had the chance to work with children every day of my life. But for this project, the information that I have obtained helped me in narrowing down what I wanted to do for my career.<br />

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