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You’re holding a handbook for visionaries, game changers,
and challengers striving to defy outmoded business models
and design tomorrow’s enterprises. It’s a book for the…
written by
Alexander Osterwalder & Yves Pigneur
co-created by
An amazing crowd of 470 practitioners from 45 countries
designed by
Alan Smith, The Movement
SOCIAL MEDIA
WORKSHOP
s[cubed]
September 2010
Shaping ...
1.THE SOCIAL MEDIA
LANDSCAPE
THE SOCIAL MEDIA LANDSCAPE
Social media is a global phenomenon
happening in all markets regardless of wider
economic, social and cultural development. If
you are online you are using social media.“
Tom Smith, Universal McCann, 2008
“
Social media isn‘t a fad,
it‘s a fundamental shift in the way we communicate.
The way THE MEDIA communicates
Rupert Murdoch, Global Media Entrepreneur
Technology is shifting the power away
from the editors, the publishers,
the establishment, the media elite.
Now it’s the people who are in control.”
BECAUSE SOCIAL MEDIA IS DEMOCRATIZING
COMMUNICATIONS. BIG TIME.
REASON #5
“
The way POLITICIANS communicate
The way BRANDS communicate
Source: http://www.engagementdb.com/Report
A shift in the way PEOPLE communicate
SOME TRENDS
in digital &
social media
Media consumption as social experience
Apple is becoming omnipresent
It is all about screen technology
Augmented Reality
Social Scanning
Group Buying
Mobile Apps
Location-based services
Check into real-world locations
www.foursquare.com
University Programs
Facebook places goes live in the UK
It‘s about where I will be next
www.plancast.com
A convergence of platforms
The new twitter.com
Algorithmic Authority
http://twittertim.es/schauerte
Content aggregation Content aggregation
2. SOCIAL MEDIA
STRATEGY
How do we get there?
Three key questions for social media
Why?
How?
What?
Why?
Because social media can
support different functions
in marketing
communications.
1: PUBLIC RELATIONS
1. Public Relations
2: CUSTOMER SERVICE2. Customer Service
3: LOYALTY-BUILDING
3. Loyalty Building
4: COLLABORATION
4. Collaboration
5: NETWORKING
5. Networking
6: THOUGHT-LEADERSHIP
6.Thought-Leadership
What?
Organization
Content
Structure
Roadmap
How?
The Channels
3. SOCIAL MEDIA
CHANNELS
Launched by this guy in 2004
Beirut 2010
Facebook passes Google
Source: http://www.businessinsider.com/chart-of-the-day-time-facebook-google-yahoo-2010-9
Facebook passes the United States
1 China 1.330 m
2 India 1.173 m
3 Facebook 515 m
4 United States 310 m
5 Indonesia 242 m
Source: http://www.internetworldstats.com/
The 10 Largest Countries on Facebook
Source: www.checkfacebook.com, date for 13/09/2010
Facebook users in Arabic countries
Egypt 4.121.460 (39%)
Saudi Arabia 2.623.606 (41%)
Marocco 2.158.680 (33%)
UAE 1.740.720 (77%)
Tunisia 1.708.700 (61%)
Jordan 1.058.620 (94%)
Source: www.checkfacebook.com, date for 13/09/2010
Lebanon 1.022.300 (65%)
Kuwait 559.900 (62%)
Qatar 424.880 (100%)
Iraq 278.000 (100%)
Bahrain 237.500 (95%)
Oman 173.660 (51%)
Source: www.checkfacebook.com, date for 13/09/2010
Post everything in one place
Video
Pictures
Fans
In short, the most
fascinating thing about
Twitter is not what it‘s
doing to us. It‘s what
we are doing to it.“
Steven B. Johnson, 2009
“
Integrated twitter lists
www.flickr.com
The number of photos archived on Flickr.com as of June 2009.
3,600,000,000
That’s roughly 1 photo per every 2 people on the planet.
A great tool to stage products & events
100,000,000The number of YouTube videos viewed per day.
Video is the best tool for a conference
Generate interest by providing free content
every second, a new user
gets LinkedIn
4.TOOLS & APPS
Tweetdeck
Social bookmarking via delicious
www.delicious.com
The bookmarking feature of
delicious can lead to a
steadier flow of traffic and
repeat traffic over time as
people return to pages they
have bookmarked.“
“
Generating word clouds via wordle.net
Read Later!
Achim
Apps
5.WORKING
SESSION
Now it is your turn
website: www.scubed.de
twitter: @schauerte
Contact
Thank you.

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Social Media Workshop Presentation