2. “I don’t care what language you speak, who
your brand is or what message you’re trying
to send, we all need to speak more human.”
This is H2H; let’s get rid off B2C & B2B!
3. Social listening is key to customer service!
The company hears!
The company enjoys all places on the Web to
distribute a message!
Let’s have a look!
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10. Their increased engagement on social media
is improving customer satisfaction.
Plus, the company delivers consistent
messages to consumers online.
They interact with consumers, by answering
them in short deadlines.
They monitor and manage the various social
media channels to engage customers.
IMPROVE SEO!
11. Customer Empathy
Talking & Acting like People
Engaging
Empowering Individuals to be the brand!
