عمليات كواليتاس لبلدان الشرق الاوسط ودول الخليج شهادات ISO استشارات تطوير الاعمال والمشاريع التدريب وتنمية المهارات

1. Beirut, Lebanon
Mob.: +961 71 745 029
Email: info@qualitascert.co.uk
www.qualitascert.co.uk www.facebook.com/qualitasacademy

3. info@qualitascert.co.uk
www.qualitascert.co.uk

4. ‫ﻛﺬﺭﺍﻉ‬ ‫ﻧﻨﻄﻠﻖ‬ ‫ﺃﻥ‬ ‫ﺍﺧﺘﺮﻧﺎ‬ ‫ﻓﻘﺪ‬ ‫ﺍﻟﺪﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﻌﺎﻳﻴﺮ‬ ‫ﺃﺭﻗﻰ‬ ‫ﻭﻓﻖ‬ ‫ﻭﺍﻻﺳﺘﺜﻤﺎﺭﻱ‬ ‫ﻭﺍﻟﻤﺎﻟﻲ‬ ‫ﺍﻹﺩﺭﺍﻱ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫"ﺗﻄﻮﻳﺮ‬ ‫ﻛﺎﻥ‬ ‫ﺍﻟﺒﺪﺍﻳﺔ‬ ‫ﻣﻨﺬ‬ ‫ﻫﺪﻓﻨﺎ‬ ‫ﻷﻥ‬
.‫ﺍﻟﻤﻨﻄﻘﺔ‬ ‫ﻓﻲ‬ ‫ﺃﻋﻤﺎﻟﻨﺎ‬ ‫ﻻﻧﻄﻼﻕ‬ ً‫ﺍ‬‫ﻣﺮﻛﺰ‬ ‫ﺑﻴﺮﻭﺕ‬ ‫ﻣﻦ‬ ‫ﻭﺍﺗﺨﺬﻧﺎ‬ Qualitas International Certification LTD. UK ‫ﻟـ‬ ‫ﺇﻗﻠﻴﻤﻲ‬
‫ﻭﻫﻲ‬ ، 1996 ‫ﻋﺎﻡ‬ ‫ﺍﻟﻤﻌﺮﻓﻲ‬ ‫ﻟﻼﺳﺘﺜﻤﺎﺭ‬ ‫ﻛﺎﺑﻴﺘﺎﻝ‬ ‫ﻣﺮﺍﺑﺤﺔ‬ ‫ﻣﺠﻤﻮﻋﺔ‬ ‫ﻓﻲ‬ ‫ﻋﻀﻮ‬ ‫ﻫﻲ‬ Qualitas Partners s.a.r.l ‫ﺃﻥ‬ ‫ﻛﻤﺎ‬
،‫ﺍﻹﻣﺎﺭﺍﺕ‬ ‫ﻓﻲ‬ ‫ﺗﻘﻊ‬ ‫ﺍﻹﻗﻠﻴﻤﻴﺔ‬ ‫ﻭﻣﻘﺮﺍﺗﻬﺎ‬ – ‫ﺍﻟﺒﺮﻳﻄﺎﻧﻴﺔ‬ ‫ﻓﻴﺮﺟﻦ‬ ‫ﺟﺰﺭ‬ – ‫ﺍﻟﻤﺘﺤﺪﺓ‬ ‫ﺍﻟﻤﻤﻠﻜﺔ‬ ‫ﻓﻲ‬ ‫ﻣﺴﺠﻠﺔ‬ ‫ﺍﺳﺘﺜﻤﺎﺭﻳﺔ‬ ‫ﺍﺳﺘﺸﺎﺭﻳﺔ‬ ‫ﻣﺠﻤﻮﻋﺔ‬
.‫ﺍﻟﻤﺨﺘﺼﺔ‬ ‫ﺍﻟﺪﻭﻟﻴﺔ‬ ‫ﻭﺍﻟﻤﻨﻈﻤﺎﺕ‬ ‫ﺍﻟﻤﻌﻨﻴﺔ‬ ‫ﺍﻟﺠﻬﺎﺕ‬ ‫ﻣﻦ‬ ‫ﻣﻌﺘﻤﺪﺓ‬ ‫ﻭﻣﻜﺎﺗﺒﻬﺎ‬ ‫ﺷﺮﻛﺎﺗﻬﺎ‬ ‫ﺟﻤﻴﻊ‬ ،‫ﻟﺒﻨﺎﻥ‬ ‫ﻭ‬ ،‫ﺍﻟﺴﻮﻳﺪ‬
Business Development ‫ﺍﻷﻋﻤﺎﻝ‬ ‫ﺗﻄﻮﻳﺮ‬ ‫ﺧﺪﻣﺎﺕ‬ ‫ﺑﺘﻘﺪﻳﻢ‬ ‫ﺷﺎﻣﻞ‬ ‫ﻧﺤﻮ‬ ‫ﻋﻠﻰ‬ ‫ﺔ‬ ّ‫ﻣﺨﺘﺼ‬ Qualitas Partners s.a.r.l ‫ﺇﻥ‬
. Quality Management ‫ﺍﻟﺠﻮﺩﺓ‬ ‫ﻭﺇﺩﺍﺭﺓ‬ Corporate Finance ‫ﺍﻟﻤﺆﺳﺴﺎﺗﻲ‬ ‫ﺍﻟﺘﻤﻮﻳﻞ‬ ‫ﻭﺍﺳﺘﺸﺎﺭﺍﺕ‬
‫ﺗﺠﺎﺭﺏ‬ ‫ﻟﻨﺎ‬ ‫ﻛﺎﻥ‬ ‫ﻭﻗﺪ‬ ‫ﻭﺍﻟﻤﺆﺗﻤﺮﺍﺕ‬ ‫ﺍﻟﺘﺪﺭﻳﺒﻴﺔ‬ ‫ﻭﺍﻟﻮﺭﺵ‬ ‫ﺍﻻﺳﺘﺸﺎﺭﻳﺔ‬ ‫ﺍﻟﻤﺸﺎﺭﻳﻊ‬ ‫ﻣﻦ‬ ‫ﺍﻟﻤﺌﺎﺕ‬ ‫ﺑﺘﻨﻔﻴﺬ‬ ‫ﺍﻻﺳﺘﺸﺎﺭﻳﺔ‬ ‫ﻣﺠﻤﻮﻋﺘﻨﺎ‬ ‫ﺕ‬ّ‫ﺰ‬‫ﺗﻤﻴ‬ ‫ﻟﻘﺪ‬
‫ﺳﻠﻄﻨﺔ‬ ،‫ﺳﻮﺭﻳﺎ‬ ،‫ﻟﺒﻨﺎﻥ‬ ،‫ﻣﺎﻟﻴﺰﻳﺎ‬ ،‫ﺍﻟﺴﻌﻮﺩﻳﺔ‬ ‫ﺍﻟﻌﺮﺑﻴﺔ‬ ‫ﻛﺎﻟﻤﻤﻠﻜﺔ‬ ،‫ﺍﻷﺟﻨﺒﻴﺔ‬ ‫ﻭ‬ ‫ﺍﻟﻌﺮﺑﻴﺔ‬ ‫ﺍﻟﺪﻭﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻟﻌﺪﻳﺪ‬ ‫ﻓﻲ‬ ‫ﻣﺴﺘﻤﺮﺓ‬ ‫ﻭﻣﺎﺯﺍﻟﺖ‬ ‫ﺭﺍﺋﺪﺓ‬
....‫ﻭﺍﻟﺴﻮﻳﺪ‬ ،‫ﺑﺮﻳﻄﺎﻧﻴﺎ‬ ،‫ﺍﺳﺒﺎﻧﻴﺎ‬ ،‫ﺭﻭﺳﻴﺎ‬ ،‫ﺗﺮﻛﻴﺎ‬ ،‫ﺍﻟﻌﺮﺍﻕ‬ ،‫ﺍﻟﺴﻮﺩﺍﻥ‬ ،‫ﺍﻹﻣﺎﺭﺍﺕ‬ ،‫ﻋﻤﺎﻥ‬
‫ﻋﺮﺑﻴﺔ‬ ‫ﻣﻨﻈﻤﺎﺕ‬ ‫ﻣﻦ‬ ‫ﺍﻟﺘﻘﺪﻳﺮﻳﺔ‬ ‫ﺍﻟﺠﻮﺍﺋﺰ‬ ‫ﻋﺸﺮﺍﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺣﺼﻠﻨﺎ‬ ‫ﺣﻴﺚ‬ ‫ﺍﻟﻌﺮﺑﻴﺔ‬ ‫ﺍﻟﺪﻭﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻟﻌﺪﻳﺪ‬ ‫ﻓﻲ‬ ‫ﻣﺴﺘﻤﺮﺓ‬ ‫ﻭﻣﺎﺯﺍﻟﺖ‬ ‫ﺭﺍﺋﺪﺓ‬ ‫ﺗﺠﺎﺭﺑﻨﺎ‬
.‫ﻭﺗﻤﻴﺰﻧﺎ‬ ‫ﺃﺩﺍﺋﻨﺎ‬ ‫ﻟﺠﻮﺩﺓ‬ ً‫ﺎ‬‫ﺗﻜﺮﻳﻤ‬ ‫ﻭﺧﺎﺻﺔ‬ ‫ﻋﺎﻣﺔ‬ ‫ﻭﺟﻬﺎﺕ‬ ‫ﻭﺣﻜﻮﻣﺎﺕ‬ ‫ﻭﺯﺍﺭﺍﺕ‬ ‫ﻭ‬ ‫ﻭﺩﻭﻟﻴﺔ‬
Experience ‫ﺍﻟﺨﺒﺮﺓ‬
‫ﺍﻹﻧﺴﺎﻥ‬ ‫ﻳﻜﺘﺴﺐ‬ ‫ﻋﺎﺩﺓ‬ ،‫ﻋﻤﻴﻖ‬ ‫ﺑﺄﺳﻠﻮﺏ‬ ‫ﺍﻟﻤﻼﺣﻈﺔ‬ ‫ﻭﺩﻗﺔ‬ ‫ﺍﻟﻘﺪﺭﺓ‬ ‫ﻭ‬ ‫ﺍﻟﻤﻬﺎﺭﺓ‬ ‫ﻭ‬ ‫ﺍﻟﻤﻌﺮﻓﺔ‬ ‫ﻣﻔﻬﻮﻡ‬ ‫ﺿﻤﻨﻪ‬ ‫ﻳﺨﺘﺰﻝ‬ ‫ﻋﺎﻡ‬ ‫ﻣﺼﻄﻠﺢ‬ ‫ﻫﻮ‬
،‫ﻭﺍﻟﻤﺴﺘﻬﺪﻑ‬ ‫ﺍﻟﻤﻌﻴﻦ‬ ‫ﺍﻟﺘﻄﻮﻳﺮ‬ ‫ﺇﺣﺪﺍﺙ‬ ‫ﻭ‬ ‫ﺍﻟﻤﻌﻴﻨﺔ‬ ‫ﻭ‬ ‫ﺍﻟﻤﺘﺨﺼﺼﺔ‬ ‫ﻭﺍﻟﻤﺸﺎﺭﻳﻊ‬ ‫ﺍﻷﻋﻤﺎﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻟﻌﺪﻳﺪ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺸﺎﺭﻛﺔ‬ ‫ﺧﻼﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻟﺨﺒﺮﺓ‬
‫ﻛﻠﻤﺔ‬ ‫ﺗﺘﺮﺍﻓﻖ‬ ‫ﻟﺬﻟﻚ‬ ،‫ﺃﻛﺜﺮ‬ ‫ﻭﻣﻬﺎﺭﺓ‬ ‫ﺃﻛﺒﺮ‬ ‫ﺩﻗﺔ‬ ‫ﻭﺇﻛﺴﺎﺑﻬﺎ‬ ‫ﺍﻟﺨﺒﺮﺓ‬ ‫ﻫﺬﻩ‬ ‫ﺗﻌﻤﻴﻖ‬ ‫ﺇﻟﻰ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﻤﺘﻤ‬ ‫ﺍﻟﺤﺪﺙ‬ ‫ﻭ‬ ‫ﻭﺍﻟﻌﻤﻞ‬ ‫ﺍﻟﻨﺠﺎﺡ‬ ‫ﻫﺬﺍ‬ ‫ﺗﻜﺮﺍﺭ‬ ‫ﻭﻳﺆﺩﻱ‬
"‫ﺍﻟﻤﺘﻤﻴﺰﺓ‬ ‫ﺍﻟﺨﺒﺮﺓ‬ ‫"ﺑﻴﻮﺕ‬ ‫ﺑﺬﻟﻚ‬ ‫ﻥ‬ّ‫ﻟﺘﻜﻮ‬ ‫ﺑﻴﻮﺕ‬ ‫ﻛﻠﻤﺔ‬ ‫ﻣﻊ‬ ً‫ﺎ‬‫ﻏﺎﻟﺒ‬ ‫ﺧﺒﺮﺓ‬
‫ﺍﻟﻌﺮﺑﻲ‬ ‫ﺍﻟﻌﺎﻟﻢ‬ ‫ﻣﺴﺘﻮﻯ‬ ‫ﻋﻠﻰ‬ " ‫ﻣﺘﻤﻴﺰ‬ ‫ﺧﺒﺮﺓ‬ ‫ﻛﺒﻴﺖ‬ " ‫ﻧﻮﻋﻬﺎ‬ ‫ﻣﻦ‬ ‫ﺍﻷﻭﻟﻰ‬ ‫ﻫﻲ‬ ‫ﺍﻟﻤﻌﺮﻓﻲ‬ ‫ﻟﻼﺳﺘﺜﻤﺎﺭ‬ ‫ﻛﺎﺑﻴﺘﺎﻝ‬ ‫ﻣﺮﺍﺑﺤﺔ‬ ‫ﻣﺠﻤﻮﻋﺔ‬ ‫ﺇﻥ‬
.‫ﻣﺘﺨﺼﺼﺔ‬ ‫ﺍﺳﺘﺸﺎﺭﻳﺔ‬ ‫ﺷﺮﻛﺎﺕ‬ ٧‫ﻭ‬ ‫ﺇﻗﻠﻴﻤﻴﺔ‬ ‫ﻣﻜﺎﺗﺐ‬ ‫ﺛﻼﺙ‬ ‫ﻭﺗﻀﻢ‬
‫ﻭﺍﻟﺸﺮﻕ‬ ‫ﺍﻟﺨﻠﻴﺞ‬ ‫ﻓﻲ‬ ‫ﺯﺑﺎﺋﻨﻬﺎ‬ ‫ﻭﺧﺪﻣﺔ‬ ‫ﻭﻣﺸﺎﺭﻳﻌﻬﺎ‬ ‫ﻟﻌﻤﻠﻴﺎﺗﻬﺎ‬ ‫ﺍﻻﻗﻠﻴﻤﻲ‬ ‫ﺍﻟﻤﻜﺘﺐ‬ ‫ﻫﻲ‬ ‫ﺑﻴﺮﻭﺕ‬ -Qualitas Partners s.a.r.l ‫ﺇﻥ‬
.‫ﺃﻓﺮﻳﻘﻴﺎ‬ ‫ﻭﺷﻤﺎﻝ‬ ‫ﺍﻷﻭﺳﻂ‬
‫ﺍﻟﺸﻲﺀ‬ ‫ﻟﻌﻤﻞ‬ ‫ﺍﻟﻜﻴﻔﻴﺔ‬ ‫ﻣﻌﺮﻓﺔ‬ ‫ﺃﻱ‬ ،‫ﻭﺍﻟﻤﺘﺨﺼﺼﺔ‬ ‫ﺍﻟﻌﻤﻴﻘﺔ‬ ‫ﺍﻹﺟﺮﺍﺋﻴﺔ‬ ‫ﺍﻟﻤﻌﺮﻓﺔ‬ ‫ﺑﻴﺮﻭﺕ‬ -Qualitas Partners s.a.r.l ‫ﺗﻤﺘﻠﻚ‬
‫ﺃﻧﻬﺎ‬ ‫ﻋﻠﻰ‬ ‫ﺗﻮﺻﻒ‬ ‫ﻭﺍﻟﺘﺪﺭﻳﺒﻴﺔ‬ ‫ﺍﻻﺳﺘﺸﺎﺭﻳﺔ‬ ‫ﺧﺪﻣﺎﺗﻬﺎ‬ ‫ﻓﺈﻥ‬ ‫ﻟﺬﻟﻚ‬ Propositional Knowledge (‫)ﻗﻮﻟﻴﺔ‬ ‫ﺧﺒﺮﻳﺔ‬ ‫ﻣﻌﺮﻓﺔ‬ ‫ﻣﺠﺮﺩ‬ ‫ﻭﻟﻴﺲ‬
‫ﺇﻧﺘﺎﺝ‬ ‫ﺇﻟﻰ‬ ‫ﺗﺆﺩﻱ‬ "Posterior Knowledge" ‫ﻋﻤﻴﻘﺔ‬ ‫ﺑﻌﺪﻳﺔ‬ ‫ﻣﻌﺮﻓﺔ‬ ‫ﻭ‬ "Empirical Knowledge" ‫ﺗﻄﺒﻴﻘﻴﺔ‬ ‫ﺗﺠﺮﻳﺒﻴﺔ‬ ‫ﻣﻌﺮﻓﺔ‬
‫ﻭﺍﻟﻤﻌﺘﻤﺪﺓ‬ ‫ﺍﻟﻤﺮﻣﻮﻗﺔ‬ ‫ﺍﻻﺳﺘﺸﺎﺭﻳﺔ‬ ‫ﻣﺠﻤﻮﻋﺘﻨﺎ‬ ‫ﺷﺮﻛﺎﺕ‬ ‫ﺟﻤﻴﻊ‬ ‫ﻓﻲ‬ ‫ﺩﺍﺋﻤﺎ‬ ‫ﻫﻮ‬ ‫ﻛﻤﺎ‬ ‫ﺍﻟﺰﺑﺎﺋﻦ‬ ‫ﻟﺪﻯ‬ ‫ﺍﻟﻤﺮﻏﻮﺏ‬ ‫ﻭﺍﻹﻧﺠﺎﺯ‬ ‫ﻭﺍﻟﺘﻄﻮﻳﺮ‬ ‫ﺍﻟﺘﺤﺪﻳﺚ‬
.ً‫ﺎ‬‫ﺩﻭﻟﻴ‬
Qualitas Partners s.a.r.l

5. .‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﺑﺮﺍﻣﺞ‬ ‫ﻭﺑﻨﺎﺀ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﺛﻘﺎﻓﺔ‬ ‫ﺗﻌﺰﻳﺰ‬ •
.‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻣﺸﺮﻭﻉ‬ ‫ﻭﺃﻫﺪﺍﻑ‬ ‫ﻣﺠﺎﻝ‬ ‫ﺗﻄﻮﻳﺮ‬ •
.‫ﺍﻟﻤﺴﺘﻤﺮ‬ ‫ﺍﻟﺘﺤﺴﻴﻦ‬ ‫ﻟﻀﻤﺎﻥ‬ ‫ﺣﺪﻳﺜﺔ‬ ‫ﺔ‬ّ‫ﻴ‬‫ﻋﻠﻤ‬ ‫ﺃﺳﺲ‬ ‫ﻋﻠﻰ‬ ً‫ﺀ‬‫ﺑﻨﺎ‬ ‫ﺍﻟﺤﺎﻟﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻣﺴﺘﻮﻯ‬ ‫ﺗﻘﻴﻴﻢ‬ •
.‫ﻭﺗﻮﺯﻳﻌﻬﺎ‬ ‫ﻭﺗﺼﻨﻴﻔﻬﺎ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻭﻋﻤﻠﻴﺎﺕ‬ ‫ﻭﺃﺳﺎﻟﻴﺐ‬ ‫ﻣﻨﻬﺠﻴﺎﺕ‬ ‫ﻭﻣﺮﺍﺟﻌﺔ‬ ‫ﺗﺼﻤﻴﻢ‬ •
.‫ﺍﻟﺘﺤﺴﻴﻦ‬ ‫ﻭﻣﺒﺎﺩﺭﺍﺕ‬ ‫ﺍﻹﺑﺪﺍﻉ‬ ‫ﺇﻃﻼﻕ‬ ‫ﻣﻦ‬ ‫ﻭﺗﻤﻜﻴﻨﻪ‬ ‫ﺍﻟﺪﺍﺧﻠﻲ‬ ‫ﺍﻟﻜﺎﺩﺭ‬ ‫ﻭﺗﻄﻮﻳﺮ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﺛﻘﺎﻓﺔ‬ ‫ﺗﻌﺰﻳﺰ‬ •
.‫ﺍﻟﻮﻇﻴﻔﻲ‬ ‫ﺍﻟﺘﻔﻮﻕ‬ ‫ﻭﻓﺌﺎﺕ‬ ‫ﻭﺍﻹﺩﺍﺭﻱ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻣﺘﻄﻠﺒﺎﺕ‬ ‫ﺍﺳﺘﻜﻤﺎﻝ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺴﺎﻋﺪﺓ‬ •
.‫ﻭﻓﺌﺎﺗﻬﺎ‬ ‫ﺑﺮﺍﻣﺠﻬﺎ‬ ‫ﺑﻜﺎﻓﺔ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﺟﻮﺍﺋﺰ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺘﻨﺎﻓﺲ‬ •
‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻣﺠﺎﻝ‬ ‫ﻓﻲ‬ ‫ﺷﺮﻛﺎﺗﻬﺎ‬ ‫ﻭ‬ Qualitas Partners s.a.r.l ‫ﻣﻨﻬﺠﻴﺔ‬
.‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻣﺠﺎﻝ‬ ‫ﻓﻲ‬ ‫ﻣﻌﻬﺎ‬ ‫ﺍﻟﻤﺘﻌﺎﻣﻠﻴﻦ‬ ‫ﻓﺌﺎﺕ‬ ‫ﻟﻤﺨﺘﻠﻒ‬ ‫ﺣﻘﻘﺘﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻹﻳﺠﺎﺑﻴﺔ‬ ‫ﻭﺍﻟﻨﺘﺎﺋﺞ‬ ‫ﺍﻟﺸﺮﻛﺔ‬ ‫ﻟﺪﻯ‬ ‫ﺍﻟﻤﺘﺮﺍﻛﻤﺔ‬ ‫ﻭﺍﻟﺨﺒﺮﺓ‬ ‫ﺍﻟﻤﻌﺮﻓﺔ‬ - ١
‫ﺍﻟﻌﺎﻟﻢ‬ ‫ﻓﻲ‬ Qualitas ‫ﺷﺮﻛﺔ‬ ‫ﻧﻔﺬﺗﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻌﺪﻳﺪﺓ‬ ‫ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻲ‬ ‫ﺍﻟﺘﺨﻄﻴﻂ‬ ‫ﻭﻣﺸﺎﺭﻳﻊ‬ ‫ﺍﻟﻌﻤﻠﻴﺔ‬ ‫ﻭﺍﻟﺨﺒﺮﺓ‬ ‫ﺍﻟﻨﻈﺮﻳﺔ‬ ‫ﺍﻟﻤﻌﺮﻓﺔ‬ - ٢
.‫ﺑﻬﺎ‬ ‫ﻓﺮﻳﻘﻨﺎ‬ ‫ﺳﻴﻌﻤﻞ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺪﻭﻟﺔ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻌﺘﻤﺪﺓ‬ ‫ﺍﻷﻃﺮ‬ ‫ﻟﻤﺘﻄﻠﺒﺎﺕ‬ ‫ﻳﺴﺘﺠﻴﺐ‬ ‫ﺑﻤﺎ‬ ‫ﺍﻟﻌﺮﺑﻲ‬
‫ﻭ‬ Qualitas Partners s.a.r.l ‫ﺑﺘﻘﺪﻳﻤﻬﺎ‬ ‫ﺑﺪﺃﺕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻭﻣﻨﻬﺠﻴﺎﺕ‬ ‫ﺍﻟﻤﻔﺘﺸﻴﻦ‬ ‫ﻭﺍﻋﺘﻤﺎﺩ‬ ‫ﺍﻟﺘﺪﺭﻳﺐ‬ ‫ﺇﻥ‬ - ٣
‫ﺍﻟﺸﺮﻛﺎﺕ‬ ‫ﻣﺌﺎﺕ‬ ‫ﻟﺪﻯ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻣﻨﻬﺠﻴﺎﺕ‬ ‫ﺗﻄﻮﻳﺮ‬ ‫ﻭﻣﻤﺎﺭﺳﺎﺕ‬ ‫ﺛﻘﺎﻓﺔ‬ ‫ﺍﻧﺘﺸﺮﺕ‬ ‫ﺃﺛﺮﻫﺎ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻟﺘﻲ‬ ‫ﺃﻋﻮﺍﻡ‬ ‫ﺗﺴﻌﺔ‬ ‫ﻗﺒﻞ‬ ‫ﺷﺮﻛﺎﺗﻬﺎ‬
.‫ﺍﻟﻤﺴﺘﻤﺮ‬ ‫ﺑﺎﻟﺘﺤﺴﻴﻦ‬ ‫ﺍﻟﺴﻨﻮﺍﺕ‬ ‫ﻣﺪﻯ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺗﺴﺘﻤﺮ‬ ‫ﺍﻵﻥ‬ ‫ﺗﻨﺘﺸﺮ‬ ‫ﻣﺎﺯﺍﻟﺖ‬ ‫ﻭﺍﻟﺘﻲ‬ ‫ﺍﻟﻌﺮﺑﻲ‬ ‫ﺍﻟﻌﺎﻟﻢ‬ ‫ﻋﺒﺮ‬ ‫ﺍﻟﺤﻜﻮﻣﻴﺔ‬ ‫ﻭﺍﻟﻤﺆﺳﺴﺎﺕ‬
‫ﺑﻨﺎﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻧﻌﻤﻞ‬ ‫ﺃﻧﻨﺎ‬ ‫ﻣﻨﻄﻠﻖ‬ ‫ﻣﻦ‬ ‫ﻭﺗﻤﺎﺭﺳﻬﺎ‬ ‫ﺷﺮﻛﺎﺗﻬﺎ‬ ‫ﻭ‬ Qualitas Partners s.a.r.l ‫ﺑﻬﺎ‬ ‫ﺗﺆﻣﻦ‬ ‫ﺛﻘﺎﻓﺔ‬ ‫ﺍﻟﻤﻌﺮﻓﺔ‬ ‫ﻧﻘﻞ‬ - ٤
.‫ﻋﻠﻴﻬﺎ‬ ‫ﺍﻟﻌﻤﻞ‬ ‫ﺷﺮﻑ‬ ‫ﻧﻨﺎﻝ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﺸﺎﺭﻳﻊ‬ ‫ﻣﺨﺘﻠﻒ‬ ‫ﻓﻲ‬ ‫ﻣﻌﻬﻢ‬ ‫ﻧﻌﻤﻞ‬ ‫ﺍﻟﺬﻳﻦ‬ ‫ﻭﺍﻷﻓﺮﺍﺩ‬ ‫ﻭﺍﻟﻔﺮﻕ‬ ‫ﺍﻟﻤﺆﺳﺴﺎﺕ‬ ‫ﻟﺪﻯ‬ ‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬
‫ﺍﻟﻨﻈﺮ‬ ‫ﺑﻐﺾ‬ ‫ﺗﻘﺪﻣﻬﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺨﺪﻣﺔ‬ ‫ﻣﺴﺘﻮﻳﺎﺕ‬ ‫ﻭ‬ ‫ﻣﺨﺮﺟﺎﺗﻬﺎ‬ ‫ﺟﻮﺩﺓ‬ ‫ﻋﻠﻰ‬ ‫ﻻﺗﺴﺎﻭﻡ‬ ‫ﺷﺮﻛﺎﺗﻬﺎ‬ ‫ﻭ‬ Qualitas Partners s.a.r.l - ٥
.‫ﺗﻨﻔﻴﺬﻫﺎ‬ ‫ﻋﻠﻰ‬ ‫ﻧﻌﻤﻞ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﺸﺎﺭﻳﻊ‬ ‫ﻭﺣﺠﻢ‬ ‫ﻧﻮﻉ‬ ‫ﻋﻦ‬
‫ﻭﻧﺤﻦ‬ ‫ﻭﺍﻟﺨﻴﺮﻳﺔ‬ ‫ﺍﻟﻤﺠﺘﻤﻌﻴﺔ‬ ‫ﻭﺍﻟﻬﻴﺌﺎﺕ‬ ‫ﺍﻟﻤﺠﺘﻤﻊ‬ ‫ﻧﺤﻮ‬ ‫ﺑﻤﺴﺆﻭﻟﻴﺘﻬﺎ‬ ‫ﺗﺆﻣﻦ‬ ‫ﺷﺮﻛﺎﺗﻬﺎ‬ ‫ﻭ‬ Qualitas Partners s.a.r.l - ٦
‫ﻣﺸﻬﻮﺩﺓ‬ ‫ﻭ‬ ‫ﺭﺍﺋﺪﺓ‬ ‫ﺑﺮﺍﻣﺞ‬ ‫ﻧﺪﻳﺮ‬ ‫ﻭ‬ ‫ﺍﻟﻤﺠﺘﻤﻌﻴﺔ‬ ‫ﻟﻠﻤﺴﺆﻭﻟﻴﺔ‬ ‫ﺍﻟﻤﺘﺤﺪﺓ‬ ‫ﺍﻷﻣﻢ‬ ‫ﺑﺮﻧﺎﻣﺞ‬ ‫ﻓﻲ‬ ‫ﻓﺎﻋﻠﻮﻥ‬ ‫ﺃﻋﻀﺎﺀ‬
.‫ﺑﻬﺎ‬ ‫ﻧﻌﻤﻞ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺪﻭﻝ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺠﺎﻝ‬ ‫ﻫﺬﺍ‬ ‫ﻓﻲ‬
‫؟‬ ‫ﻣﻼﺀﻣﺔ‬ ‫ﺍﻷﻛﺜﺮ‬ ‫ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻲ‬ ‫ﺍﻟﺸﺮﻳﻚ‬ ‫ﺷﺮﻛﺎﺗﻬﺎ‬ ‫ﻭ‬ Qualitas Partners s.a.r.l ‫ﻣﻦ‬ ‫ﻳﺠﻌﻞ‬ ‫ﻣﺎﻟﺬﻱ‬

6. ‫ﻭﺍﻟﺘﺨﻄﻴﻂ‬ ‫ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬ •
‫ﺍﻟﻤﺘﻮﺍﺯﻥ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﻭﺑﻄﺎﻗﺔ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﺇﺩﺍﺭﺓ‬ •
‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ •
‫ﻳﻴﺲ‬ ‫ﻭﺍﻟﻤﻘﺎ‬ ‫ﺍﻟﺠﻮﺩﺓ‬ •
‫ﺍﻟﺴﺮﻱ‬ ‫ﺍﻟﺘﺴﻮﻕ‬ ‫ﻭﺑﺮﺍﻣﺞ‬ ‫ﺍﻻﺳﺘﺒﻴﺎﻧﺎﺕ‬ •
‫ﺍﻟﺒﺸﺮﻳﺔ‬ ‫ﺍﻟﻤﻮﺍﺭﺩ‬ ‫ﻭﺃﻧﻈﻤﺔ‬ ‫ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺎﺕ‬ •
‫ﺍﻟﻘﻴﺎﺩﻱ‬ ‫ﻭﺍﻟﺘﻄﻮﻳﺮ‬ ‫ﺍﻟﺘﺪﺭﻳﺐ‬ •
‫ﺍﻻﺑﺘﻜﺎﺭﻳﺔ‬ ‫ﺍﻹﻟﻜﺘﺮﻭﻧﻴﺔ‬ ‫ﺍﻟﺤﻠﻮﻝ‬ •
‫ﺍﻟﺪﻭﻟﻴﺔ‬ ‫ﺍﻟﺸﻬﺎﺩﺍﺕ‬ ‫ﻭ‬ ‫ﻟﻠﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﺍﻟﺘﺴﺠﻴﻞ‬ ‫ﻭ‬ ‫ﺍﻟﺘﺄﻫﻴﻞ‬ ‫ﺧﺪﻣﺎﺕ‬ •
‫ﺍﻟﺪﻭﻟﻴﺔ‬ ISO ‫ﻣﻨﻈﻤﺔ‬ ‫ﻋﻦ‬ ‫ﺍﻟﺼﺎﺩﺭﺓ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﺟﻮﺩﺓ‬ ‫ﺇﺩﺍﺭﺓ‬ ‫ﺃﻧﻈﻤﺔ‬ ‫ﻭﻛﻞ‬
‫ﺍﻟﻤﻌﺮﻓﺔ‬ ‫ﻭﻧﻘﻞ‬ ‫ﻭﺗﻮﻓﻴﺮ‬ ‫ﺍﻟﺘﻨﻤﻮﻳﺔ‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﻭ‬ ‫ﺍﻟﻤﺸﺎﺭﻳﻊ‬ ‫ﺇﺩﺍﺭﺓ‬ ‫ﻭ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺍﻟﺘﻤﻮﻳﻞ‬ ‫ﺍﺳﺘﺸﺎﺭﺍﺕ‬ •
ّ‫ﺰ‬‫ﺍﻟﺘﻤﻴ‬ ‫ﻗﻄﺎﻉ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺪﻭﻟﻴﺔ‬ ‫ﺍﻟﺸﻬﺎﺩﺍﺕ‬ ‫ﻭﺑﺮﺍﻣﺞ‬ ‫ﺍﺧﺘﺼﺎﺻﻨﺎ‬ ‫ﻣﺠﺎﻻﺕ‬
EFQM ‫ﺍﻷﻭﺭﺑﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻧﻤﻮﺫﺝ‬ •
ADAEP ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﻤﺘﻤ‬ ‫ﺍﻟﺤﻜﻮﻣﻲ‬ ‫ﻟﻸﺩﺍﺀ‬ ‫ﻇﺒﻲ‬ ‫ﺃﺑﻮ‬ ‫ﺟﺎﺋﺰﺓ‬ ‫ﻧﻤﻮﺫﺝ‬ •
DGEP ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﻤﺘﻤ‬ ‫ﺍﻟﺤﻜﻮﻣﻲ‬ ‫ﻟﻸﺩﺍﺀ‬ ‫ﺩﺑﻲ‬ ‫ﺑﺮﻧﺎﻣﺞ‬ •
DQA ‫ﻟﻠﺠﻮﺩﺓ‬ ‫ﺩﺑﻲ‬ ‫ﺟﺎﺋﺰﺓ‬ •
SKEA ‫ﺟﺎﺋﺰﺓ‬ •
Deming Prize •
‫ﺍﻟﺤﻜﻮﻣﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﻟﻠﺘﻤ‬ ‫ﺻﻘﺮ‬ ‫ﺍﻟﺸﻴﺦ‬ ‫ﺑﺮﻧﺎﻣﺞ‬ •
‫ﺍﻟﻤﺆﺳﺴﺎﺕ‬ ‫ﻟﻤﺘﻄﻠﺒﺎﺕ‬ ‫ﻭﻣﻼﺋﻤﺔ‬ ‫ﺟﺪﻳﺪﺓ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺗﻤ‬ ‫ﻭﺑﺮﺍﻣﺞ‬ ‫ﺟﻮﺍﺋﺰ‬ ‫ﺗﺄﺳﻴﺲ‬ •
‫ﺗﻮﻓﻴﺮﻫﺎ‬ ‫ﻳﻤﻜﻨﻨﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﺧﺪﻣﺎﺕ‬
( ٢٠١٣ - ٢٠١٠ ) ‫ﻟﻠﺘﻤﻴﺰ‬ ‫ﺍﻷﻭﺭﻭﺑﻲ‬ ‫ﺍﻹﻃﺎﺭ‬
‫ﺃﻋﻼﻩ‬ ‫ﺍﻟﻤﺬﻛﻮﺭﺓ‬ ‫ﺍﻟﺠﻮﺍﺋﺰ‬ ‫ﺑﻌﺾ‬
ISO CERTIFICATION - 9001, 14001,18001, 17025
‫ﺍﻟﻤﻴﺴﺮﺍﺕ‬
‫ﻭﺍﻹﺑﺪﺍﻉ‬ ‫ﺍﻟﻤﺒﺎﺩﺭﺓ‬
‫ﺍﻟﻨﺘﺎﺋﺞ‬
‫ﻧﺘﺎﺋﺞ‬
‫ﻣﺆﺷﺮﺍﺕ‬
‫ﺍﻷﺩﺍﺀ‬
‫ﺍﻹﺟﺮﺍﺀﺍﺕ‬
‫ﺍﻷﻓﺮﺍﺩ‬ ‫ﻧﺘﺎﺋﺞ‬ ‫ﺍﻷﻓﺮﺍﺩ‬
‫ﻭﺍﻟﻤﻮﺍﺭﺩ‬ ‫ﺍﻟﺸﺮﺍﻛﺔ‬
‫ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬
‫ﻭﺍﻟﺴﻴﺎﺳﺔ‬
‫ﺍﻟﻌﻤﻼﺀ‬ ‫ﻧﺘﺎﺋﺞ‬
‫ﺍﻟﻤﺠﺘﻤﻊ‬ ‫ﻧﺘﺎﺋﺞ‬
‫ﺍﻟﺠﻮﺩﺓ‬ ‫ﻹﺩﺍﺭﺓ‬ ‫ﺍﻷﻭﺭﻭﺑﻴﺔ‬ ‫ﺍﻟﻤﺆﺳﺴﺔ‬ - ‫ﺍﻟﺘﻤﻴﺰ‬ ‫ﻧﻤﻮﺫﺝ‬
‫ﺍﻟﻘﻴﺎﺩﺓ‬

7. ‫ﺍﻟﻤﻬﻨﻴﻴﻦ‬ ‫ﺍﻟﺪﻭﻟﻴﻴﻦ‬ ‫ﻭﺷﺮﻛﺎﺋﻨﺎ‬ ‫ﻭﺧﺒﺮﺍﺋﻨﺎ‬ ‫ﺧﺒﺮﺍﺗﻨﺎ‬ ‫ﺳﺠﻞ‬ ‫ﺇﻥ‬
‫ﻋﻘﻮﺩ‬ ‫ﻓﻲ‬ ‫ﺑﺎﻟﺪﺧﻮﻝ‬ ‫ﺍﻟﺴﻨﻮﺍﺕ‬ ‫ﻣﺪﻯ‬ ‫ﻋﻠﻰ‬ ‫ﻣﻜﻨﺘﻨﺎ‬ ‫ﻣﻬﻨﻴﺔ‬ ‫ﺩﻭﻟﻴﺔ‬ ‫ﻭﻋﻼﻗﺎﺕ‬ ‫ﻣﺘﺮﺍﻛﻤﺔ‬ ‫ﻭﺧﺒﺮﺍﺕ‬ ‫ﻣﻌﺮﻓﻲ‬ ‫ﺑﺜﻘﻞ‬ ‫ﻭﻳﺘﻤﺘﻊ‬ ‫ﺣﺎﻓﻞ‬ ‫ﺳﺠﻞ‬ ‫ﻫﻮ‬
‫ﺍﻻﻭﺳﻂ‬ ‫ﻭﺍﻟﺸﺮﻕ‬ ‫ﺍﻟﺨﻠﻴﺞ‬ ‫ﺩﻭﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻟﻌﺪﻳﺪ‬ ‫ﻓﻲ‬ ‫ﻭﻣﺆﺳﺴﺎﺗﻴﺔ‬ ‫ﻣﺎﻟﻴﺔ‬ ‫ﻭﻫﻴﻜﻠﺔ‬ ‫ﺗﺤﺪﻳﺚ‬ ‫ﺍﻋﺎﺩﺓ‬ ‫ﻭﺧﺪﻣﺎﺕ‬ ‫ﻭﺍﺳﺘﺸﺎﺭﺍﺕ‬ ‫ﺩﺭﺍﺳﺎﺕ‬ ‫ﻟﺘﻘﺪﻳﻢ‬
. ‫ﻛﺒﺮﻯ‬ ‫ﺣﻜﻮﻣﻴﺔ‬ ‫ﻭﻣﺸﺎﺭﻳﻊ‬ ‫ﺳﻴﺎﺩﻳﺔ‬ ‫ﻭﻫﻴﺌﺎﺕ‬ ‫ﻭﺍﺳﺘﺜﻤﺎﺭﻳﺔ‬ ‫ﻣﺎﻟﻴﺔ‬ ‫ﻭﻣﺆﺳﺴﺎﺕ‬ ‫ﻗﺎﺑﻀﺔ‬ ‫ﻭﺷﺮﻛﺎﺕ‬ ‫ﻟﻤﺆﺳﺴﺎﺕ‬
: ‫ﻣﺜﻞ‬ ‫ﺍﺳﻤﺎﺀ‬ ‫ﻳﺘﻀﻤﻦ‬ ‫ﺍﻟﻌﺎﻟﻤﻴﻴﻦ‬ ‫ﺍﻟﻤﻬﻨﻴﻴﻦ‬ ‫ﺷﺮﻛﺎﺋﻨﺎ‬ ‫ﺳﺠﻞ‬ ‫ﺇﻥ‬
‫ﺍﺳﻄﻨﺒﻮﻝ‬ - ‫ﺑﺎﻧﻜﻴﻨﻎ‬ ‫ﺍﻧﻔﺴﺖ‬ ‫ﺭﻭﺗﺸﻠﺪ‬ •
‫ﻣﺼﺮ‬ - ‫ﻫﻮﻟﺪﻧﻎ‬ ‫ﺑﺎﻧﻚ‬ ‫ﺍﻧﻔﺴﺖ‬ ‫ﻛﻮﺭﺏ‬ ‫ﻓﻴﻦ‬ •
‫ﻣﺼﺮ‬ - ‫ﺃﺩﻓﺎﻳﺰﻭﺭﻱ‬ ‫ﺑﺮﻭﺳﻴﻴﺪ‬ •
‫ﻟﺒﻨﺎﻥ‬ - ‫ﺇﻱ‬ ‫ﺇﺱ‬ ‫ﺇﻡ‬ •
‫ﺍﻟﻨﻤﺴﺎ‬ - ‫ﻛﺎﻣﺒﻴﻜﺲ‬ •
‫ﺃﻣﻴﺮﻛﺎ‬ - ‫ﻛﻮﻧﺴﺎﻟﺘﻴﻨﻎ‬ ‫ﻛﺎﻳﻴﻦ‬ •
:‫ﻣﺠﺎﻝ‬ ‫ﻓﻲ‬ ً‫ﺎ‬‫ﺍﺳﺘﺮﺍﺗﻴﺠﻴ‬ ً‫ﺎ‬‫ﻣﺸﺮﻭﻋ‬ ١٧٥ ‫ﻣﻦ‬ ‫ﺃﻛﺜﺮ‬ ‫ﻧﻔﺬﻧﺎ‬ •
‫ﻛﺒﺮﻯ‬ ‫ﻣﻦ‬ ‫ﻟﻤﺠﻤﻮﻋﺔ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﻭﺗﺪﻗﻴﻖ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫,ﺗﻘﻴﻴﻢ‬Corporate Finance, QMS, Excellence Model
.‫ﺍﻟﻌﺮﺑﻲ‬ ‫ﺍﻟﻌﺎﻟﻢ‬ ‫ﺣﻮﻝ‬ ‫ﻭﺍﻟﻤﺆﺳﺴﺎﺕ‬ ‫ﺍﻟﺪﻭﺍﺋﺮ‬
‫ﻗﺒﻞ‬ ‫ﻣﻦ‬ ‫ﻭﻣﻌﺘﻤﺪﻳﻦ‬ ‫ﻣﺤﺘﺮﻓﻴﻦ‬ ‫ﻣﺪﻗﻘﻴﻦ‬ ‫ﺇﻟﻰ‬ ‫ﺑﺎﻹﺿﺎﻓﺔ‬ ،‫ﻭﺗﺠﺎﺭﺑﻬﻢ‬ ‫ﺑﺨﺒﺮﺍﺗﻬﻢ‬ ‫ﻦ‬ّ‫ﻳ‬‫ﻣﺘﻤﻴﺰ‬ ‫ﺧﺒﺮﺍﺀ‬ ‫ﻣﻦ‬ ‫ﻣﻜﻮﻥ‬ ‫ﻋﻤﻞ‬ ‫ﻓﺮﻳﻖ‬ ‫ﻟﺪﻳﻨﺎ‬ •
‫ﻟﻠﺘﻤﻴﺰ‬ ‫ﺧﻠﻴﻔﺔ‬ ‫ﺍﻟﺸﻴﺦ‬ ‫ﻭﺟﺎﺋﺰﺓ‬ ‫ﻟﻠﺠﻮﺩﺓ‬ ‫ﺩﺑﻲ‬ ‫ﻭﺟﺎﺋﺰﺓ‬ ‫ﻴﺰ‬ّ‫ﺍﻟﻤﺘﻤ‬ ‫ﺍﻟﺤﻜﻮﻣﻲ‬ ‫ﻟﻸﺩﺍﺀ‬ ‫ﺩﺑﻲ‬ ‫ﻭﺟﺎﺋﺰﺓ‬ ‫ﺍﻟﻌﺮﺏ‬ ‫ﺍﻟﺠﻮﺩﺓ‬ ‫ّﺎﻉ‬‫ﻨ‬‫ﺻ‬ ‫ﻭﺟﺎﺋﺰﺓ‬ EFQM
Edwards Deming Institute ‫ﻭﻣﻌﻬﺪ‬ IRCA ‫ﻭﻣﻨﻈﻤﺔ‬
،‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻣﺠﺎﻻﺕ‬ ‫ﺟﻤﻴﻊ‬ ‫ﻓﻲ‬ ‫ﻋﺎﻟﻤﻴﻴﻦ‬ ‫ﻭﺧﺒﺮﺍﺀ‬ ‫ﻋﺎﻟﻤﻴﺔ‬ ‫ﺷﺮﻛﺎﺕ‬ ‫ﻣﻊ‬ ‫ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬ ‫ﻭﺗﺤﺎﻟﻔﺎﺕ‬ ‫ﺷﺮﺍﻛﺎﺕ‬ ‫ﻟﺪﻳﻨﺎ‬ •
‫ﺇﻳﺮﻟﻨﺪﺍ‬ ،‫ﺍﻟﻤﺘﺤﺪﺓ‬ ‫ﺍﻟﻤﻤﻠﻜﺔ‬ ‫ﻓﻲ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﻭﺍﻟﺘﻤ‬ ‫ﻭﺍﻟﺠﻮﺩﺓ‬ ‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﻫﻨﺪﺳﺔ‬ ‫ﻭﻋﻠﻮﻡ‬ ،‫ﺍﻟﺘﻐﻴﻴﺮ‬ ‫ﺇﺩﺍﺭﺓ‬ ،‫ﺍﻻﺳﺘﺜﻤﺎﺭ‬ ‫ﺑﻨﻮﻙ‬ ،‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺍﻟﺘﻤﻮﻳﻞ‬ ‫ﻭﺃﻳﻀﺎ‬
.‫ﺍﻟﻌﺮﺑﻴﺔ‬ ‫ﺍﻟﺪﻭﻝ‬ ‫ﻛﺎﻓﺔ‬ ‫ﻭ‬ ‫ﺍﻟﻤﺘﺤﺪﺓ‬ ‫ﺍﻟﻌﺮﺑﻴﺔ‬ ‫ﺍﻹﻣﺎﺭﺍﺕ‬ ،‫ﺍﻷﻣﺮﻳﻜﻴﺔ‬ ‫ﺍﻟﻤﺘﺤﺪﺓ‬ ‫ﺍﻟﻮﻻﻳﺎﺕ‬ ،‫ﻓﺮﻧﺴﺎ‬
‫ﺍﺳﺘﺜﻤﺎﺭﻩ‬ ‫ﺑﺄﻥ‬ ‫ﻭﺍﻋﺘﻘﺎﺩﻩ‬ ‫ﺛﻘﺘﻪ‬ ‫ﻭﻛﺴﺐ‬ ‫ﺍﻟﻤﻀﺎﻓﺔ‬ ‫ﺍﻟﻘﻴﻤﺔ‬ ‫ﻭﺗﻘﺪﻳﻢ‬ ‫ﺍﻟﻌﻤﻴﻞ‬ ‫ﺍﺣﺘﻴﺎﺟﺎﺕ‬ ‫ﻋﻠﻰ‬ ‫ﺗﺮﻛﻴﺰﻧﺎ‬ ‫ﺧﻼﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻟﻘﻮﻳﺔ‬ ‫ﺳﻤﻌﺘﻨﺎ‬ ‫ﻛﺴﺒﻨﺎ‬ •
‫ﺍﻣﻦ‬ ‫ﻭﺿﻤﺎﻥ‬ ‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﺴﺮﻳﺔ‬ ‫ﺑﻨﻈﻢ‬ ‫ﺍﻻﻟﺘﺰﺍﻡ‬ ‫ﻣﻌﺎﻳﻴﺮ‬ ‫ﺑﺄﺭﻗﻰ‬ ‫ﻣﺪﻋﻮﻣﺎ‬ ‫ﺫﻟﻚ‬ ‫ﻛﻞ‬ ،‫ﺍﻟﺼﺤﻴﺢ‬ ‫ﺍﻟﻤﻜﺎﻥ‬ ‫ﻭﻓﻲ‬ ‫ﺣﻘﻴﻘﻲ‬ ‫ﻛﺎﻥ‬
ISO/IEC 27000 ‫ﺭﻗﻢ‬ ‫ﺍﻟﺪﻭﻟﻴﺔ‬ ‫ﺃﻳﺰﻭ‬ ‫ﻣﻨﻈﻤﺔ‬ ‫ﻣﻌﻴﺎﺭ‬ ‫ﻭﻓﻖ‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
:‫ﺷﺮﻛﺎﺗﻬﺎ‬ ‫ﻭ‬ Qualitas Partners s.a.r.l ‫ﻣﺠﻤﻮﻋﺔ‬ ‫ﻳﻤﻴﺰ‬ ‫ﻣﺎ‬ ‫ﺃﻫﻢ‬ ‫ﺑﺎﺧﺘﺼﺎﺭ‬
‫ﺍﻟﻬﻴﻜﻠﺔ‬ ‫ﺇﻋﺎﺩﺓ‬ ‫ﺫﻟﻚ‬ ‫ﻓﻲ‬ ‫ﺑﻤﺎ‬ ، ‫ﺍﻟﻤﺆﺳﺴﺎﺗﻲ‬ ‫ﻟﻠﺘﻤﻮﻳﻞ‬ ‫ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬ ‫ﻭﺍﻻﺳﺘﺸﺎﺭﺍﺕ‬ M&E ‫ﻭﺍﻻﺳﺘﺤﻮﺍﺯ‬ ‫ﺍﻟﺪﻣﺞ‬ ‫ﻋﻤﻠﻴﺎﺕ‬ ‫ﺧﺪﻣﺎﺗﻨﺎ‬ ‫ﻭﺗﺸﻤﻞ‬
.‫ﺍﻟﺨﺼﺨﺼﺔ‬ ‫ﺑﺸﺄﻥ‬ ‫ﺍﻟﻤﺸﻮﺭﺓ‬ ‫ﻭﻛﺬﻟﻚ‬ ، ‫ﺍﻟﻤﺘﻌﺜﺮﺓ‬ ‫ﺍﻟﺸﺮﻛﺎﺕ‬ ‫ﻓﻲ‬ ‫ﻭﺍﻻﺳﺘﺜﻤﺎﺭ‬
.‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬ ‫ﺇﻟﻰ‬ ‫ﻭﺍﻟﻮﺻﻮﻝ‬ ‫ﺍﻟﻤﺠﻤﻊ‬ ‫ﺍﻟﻔﻜﺮﻱ‬ ‫ﺍﻟﻤﺎﻝ‬ ‫ﺭﺃﺱ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﺤﺼﻮﻝ‬ ‫ﻭﺃﻳﻀﺎ‬ ‫ﻟﻠﻮﺻﻮﻝ‬ ‫ﺍﺳﺘﺜﻨﺎﺋﻴﺔ‬ ‫ﻓﺮﺹ‬ ‫ﻧﻘﺪﻡ‬ ‫ﻭﻧﺤﻦ‬
Corporate Finance ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﺍﻟﺘﻤﻮﻳﻞ‬ ‫ﺑﻤﺠﺎﻻﺕ‬ ‫ﺍﻟﻤﺘﺨﺼﺼﺔ‬ ‫ﺧﺪﻣﺎﺗﻨﺎ‬
Rothschild - Central and Eastern
Europe and Turkey (CEET)
Fincorp Investment Bank - EGYPT
Management Solutions Experts - LebanonPROSEED - EGYPT
Austria USA

8. ‫ﺍﻟﻨﺠﺎﺡ‬ ‫ﻓﻲ‬ ‫ﺍﻟﺪﻭﻟﻴﻴﻦ‬ ‫ﺷﺮﻛﺎﺅﻧﺎ‬ ‫ﺑﻌﺾ‬
‫ﺍﺻﺪﺭﺕ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻷﻭﻟﻰ‬ ‫ﺍﻟﺒﺮﻳﻄﺎﻧﻴﺔ‬ ‫ﺍﻟﺠﻬﺔ‬ ‫ﻭﻫﻲ‬ ‫ﺍﻟﻌﺎﻟﻢ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﻘﺎﻳﻴﺲ‬ ‫ﻭ‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﺭﺍﺋﺪﺓ‬ ‫ﻫﻲ‬ BSI
‫ﻭ‬ ‫ﻣﻌﺘﻤﺪ‬ ‫ﻣﺴﺘﺸﺎﺭ‬ ‫ﻫﻲ‬ ‫ﻣﺠﻤﻮﻋﺘﻨﺎ‬ ‫ﻭ‬ ،‫ﺍﻟﺪﻭﻟﻴﺔ‬ ISO ‫ﻣﻨﻈﻤﺔ‬ ‫ﺑﻬﺎ‬ ‫ﺍﻗﺘﺪﺕ‬ ‫ﻭ‬ ISO9001 ‫ﻣﻮﺍﺻﻔﺔ‬ ‫ﺃﺳﺎﺱ‬
BSI ‫ﻣﻦ‬ ‫ﺑﻪ‬ ‫ﻳﻮﺻﻰ‬
‫ﺗﺴﺠﻴﻞ‬ ‫ﻭ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﺗﻘﻴﻴﻢ‬ ‫ﺑﻤﺠﺎﻻﺕ‬ ‫ﻣﺘﺨﺼﺼﺔ‬ ‫ﺑﺮﻳﻄﺎﻧﻴﺔ‬ ‫ﺷﺮﻛﺔ‬ Qualitas Partners s.a.r.l
‫ﺍﻟﺘﻘﻴﻴﻢ‬ ‫ﻭ‬ ‫ﺑﺎﻟﺘﺪﻗﻴﻖ‬ ‫ﺗﺨﺘﺺ‬ ‫ﻛﻤﺎ‬ ،‫ﺍﻟﺪﻭﻟﻴﺔ‬ ISO ‫ﻣﻨﻈﻤﺔ‬ ‫ﻣﻮﺍﺻﻔﺎﺕ‬ ‫ﻭﻓﻖ‬ ‫ﺍﻟﺠﻮﺩﺓ‬ ‫ﺇﺩﺍﺭﺓ‬ ‫ﺃﻧﻈﻤﺔ‬
CE ‫ﻭ‬ GMP ‫ﻷﻧﻈﻤﺔ‬ ‫ﻭﺍﻟﻔﺤﺺ‬
‫ﺍﻟﻌﺎﻟﻤﻴﺔ‬ ‫ﺍﻟﻤﻤﺎﺭﺳﺎﺕ‬ ‫ﻷﻓﻀﻞ‬ ‫ﻳﺴﺘﺠﻴﺐ‬ ‫ﺑﻤﺎ‬ ‫ﺔ‬ّ‫ﻴ‬‫ﺍﻟﻤﺆﺳﺴ‬ ‫ﺍﻟﻤﺴﺘﻮﻳﺎﺕ‬ ‫ﺟﻤﻴﻊ‬ ‫ﻋﻠﻰ‬ ‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﺑﻨﺎﺀ‬
.‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﻣﻌﺎﻳﻴﺮ‬ ‫ﻣﺘﻄﻠﺒﺎﺕ‬ ‫ﻳﺤﻘﻖ‬ ‫ﻭﺑﻤﺎ‬
،‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﻭﺍﻟﺘﻤ‬ ،‫ﺍﻟﻘﻴﺎﺩﺓ‬ ‫ﻣﺠﺎﻻﺕ‬ ‫ﻓﻲ‬ ‫ﺎﻝ‬ّ‫ﺍﻟﻔﻌ‬ ‫ﺍﻟﺘﺪﺭﻳﺐ‬ ‫ﺧﻼﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻲ‬ ‫ﺍﻟﺘﺤﻮﻝ‬
‫ﻭﺗﻨﻈﻴﻢ‬ ‫ﺍﻟﺴﻴﺎﺣﻲ‬ ‫ﺍﻟﺘﺤﺪﻳﺚ‬ ‫ﻣﺠﺎﻝ‬ ‫ﻓﻲ‬ ‫ﺍﻟﻤﺆﺳﺴﻲ‬ ‫ﻭﺍﻷﺩﺍﺀ‬ ‫ﺍﻟﺴﻴﺎﺳﺎﺕ‬ ‫ﻭﺇﺩﺍﺭﺓ‬ ،‫ﻭﺍﻻﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬
. ‫ﺍﻟﻤﻨﺎﺳﺒﺎﺕ‬
‫ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻲ‬ ‫ﺍﻟﺘﻘﻴﻴﻢ‬ ‫ﺧﻼﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻻﺳﺘﺸﺎﺭﻳﺔ‬ ‫ﺍﻟﺨﺪﻣﺎﺕ‬ ‫ﻃﺮﻳﻖ‬ ‫ﻋﻦ‬ ‫ﺑﺎﻟﺤﻘﺎﺋﻖ‬ ‫ﺍﻹﺩﺍﺭﺓ‬ ‫ﺗﻮﻓﻴﺮ‬
‫ﻋﻠﻰ‬ ‫ﺍﻟﻘﻴﺎﺩﻱ‬ ‫ﺍﻟﻘﺮﺍﺭ‬ ‫ﺻﻨﻊ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻟﺘﻌﺰﻳﺰ‬ ‫ﺍﻟﻤﺘﻌﺎﻣﻠﻴﻦ‬ ‫ﻭﺍﺳﺘﺒﻴﺎﻧﺎﺕ‬ ،‫ﺍﻷﺩﺍﺀ‬ ‫ﻋﻠﻰ‬ ‫ﻭﺍﻟﺘﺪﻗﻴﻖ‬ ‫ﻭﺍﻟﺘﺸﻐﻴﻞ‬
‫ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‬ ‫ﺍﻟﻤﺴﺘﻮﻳﺎﺕ‬ ‫ﻛﺎﻓﺔ‬
ً‫ﺎ‬‫ﺍﻧﺴﺠﺎﻣ‬ ،‫ﻭﺍﻟﻌﻤﻠﻴﺎﺕ‬ ،‫ﻭﺍﻟﻤﻨﻬﺠﻴﺎﺕ‬ ،‫ﺰﺓ‬ّ‫ﻴ‬‫ﺍﻟﻤﺘﻤ‬ ‫ﺍﻹﺩﺍﺭﻳﺔ‬ ‫ﻭﺍﻷﻧﻈﻤﺔ‬ ،‫ﺍﻟﻤﻌﺮﻓﺔ‬ ‫ﻧﻘﻞ‬ ‫ﻋﻤﻠﻴﺔ‬ ‫ﻭﺇﺩﺍﺭﺓ‬ ‫ﺗﺴﻬﻴﻞ‬
.‫ﺃﻧﻮﺍﻋﻬﺎ‬ ‫ﺑﻤﺨﺘﻠﻒ‬ (‫)ﺍﻵﻳﺰﻭ‬ ‫ﺃﻧﻈﻤﺔ‬ ‫ﻣﻌﺎﻳﻴﺮ‬ ‫ﻣﻊ‬
‫ﺇﻃﺎﺭ‬ ‫ﻭﻣﺒﺎﺩﺉ‬ ‫ﺍﻟﻤﻤﺎﺭﺳﺎﺕ‬ ‫ﺃﻓﻀﻞ‬ ‫ﺃﺳﺎﺱ‬ ‫ﻋﻠﻰ‬ ً‫ﺀ‬‫ﺑﻨﺎ‬ ‫ﻭﺍﻻﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬ ‫ﺍﻷﺩﺍﺀ‬ ‫ﻹﺩﺍﺭﺓ‬ ‫ﻣﺆﺗﻤﺘﺔ‬ ‫ﺣﻠﻮﻝ‬ ‫ﺗﻮﻓﻴﺮ‬
.‫ﺍﻟﻤﺴﺘﺪﺍﻡ‬ ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬
‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﺗﻘﻨﻴﺔ‬ ‫ﻟﻘﻄﺎﻉ‬ ‫ﺍﻟﻤﺆﻫﻠﺔ‬ ‫ﺍﻟﻤﻬﻨﻴﺔ‬ ‫ﺍﻟﻜﻮﺍﺩﺭ‬ ‫ﺗﻮﻓﻴﺮ‬ ‫ﺧﻼﻝ‬ ‫ﻣﻦ‬ ‫ﺍﻟﺘﻘﻨﻲ‬ ‫ﺍﻟﺪﻋﻢ‬ ‫ﺧﺪﻣﺎﺕ‬ ‫ﺗﻘﺪﻳﻢ‬
.‫ﺍﻟﺘﻘﻨﻲ‬ ‫ﺍﻻﺧﺘﺼﺎﺹ‬ ‫ﻣﺠﺎﻻﺕ‬ ‫ﻣﺨﺘﻠﻒ‬ ‫ﻓﻲ‬ ‫ﺍﻹﺑﺪﺍﻋﻴﺔ‬ ‫ﻭﺍﻟﺤﻠﻮﻝ‬ ‫ﻭﺍﻟﻤﺒﺎﺩﺭﺍﺕ‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﻭﺗﻨﻔﻴﺬ‬

9. ‫ﺰ‬ّ‫ﻴ‬‫ﺍﻟﺘﻤ‬ ‫ﺑﺮﺍﻣﺞ‬ ‫ﻓﺮﻕ‬ ‫ﺿﻤﻦ‬ ‫ﺑﺎﻟﻌﻤﻞ‬ ‫ﺗﺸﺮﻓﻨﺎ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺮﺍﺋﺪﺓ‬ ‫ﺍﻟﻤﺆﺳﺴﺎﺕ‬ ‫ﺑﻌﺾ‬
‫ﻣﺴﺘﻤﺮﻳﻦ‬ ‫ﻭﻣﺎﺯﻟﻨﺎ‬ ‫ﻣﻀﺖ‬ ‫ﺍﻟﺘﻲ‬ ‫ﺍﻟﺴﻨﻮﺍﺕ‬ ‫ﺧﻼﻝ‬ ‫ﺑﺘﻄﻮﻳﺮﻫﺎ‬ ‫ﺳﺎﻫﻤﺖ‬ ‫ﺍﻟﺘﻲ‬

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