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Deadly Digital Communities
This document discusses digital inclusion and access in Aboriginal and Torres Strait Islander communities in Queensland. It notes that 49% of people in these communities are mobile-only users, compared to 21.3% of the total population, and they tend to have lower digital ability. The document outlines some of the challenges these communities face, including issues of affordability and access. It advocates for improving digital inclusion in Indigenous communities through public libraries and knowledge centers, and emphasizes starting with user needs, improving access, motivating users, ensuring safety, collaboration, and measuring wider outcomes.
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Deadly Digital Communities
- 1. Deadly Digital Communities Digitalinclusion in Queensland’s Aboriginal and Torres Strait Islander Communities Louise Denoon Executive Director Public Library Partnerships Louise Hunter Lead, Indigenous Services Public Library Partnerships
- 2. Queensland has over320 public libraries and Indigenous Knowledge Centres in communities from the desert to the reefs, from the mountains to the mangroves. Together with Local Government, we ensure all Queenslanders have access to great public libraries that help communities thrive. We advocate for public libraries, support their collections, their staff, and their programs, and we share their successes. Public Library Partnerships
- 4. • 49% mobile-onlyusers compared with the total population (21.3%). • Affordability score, significantly less value out of that expenditure • Mobile-only users also tend to have lower Digital Ability Australian Digital Inclusion Index report 2017 ‘Indigenous Communities Case Study’ Indigenous Communities Case Study
- 5. Indigenous Communities CaseStudy LGAQ Indigenous Leadership delegation to Sydney
- 6. LGAQ Indigenous Leadershipdelegation to Sydney Indigenous Communities Case Study
- 7. Click here towatch video: All Australians deserve access to telecommunications #GetReal @LGAQ
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- 11. Indigenous Leadership Forum2017 Queensland Aboriginal and Torres Strait Islander Councils meeting with Queensland Government
- 12. Click here towatch video: Why Indigenous Knowledge Centres need support #GetReal @LGAQ
- 13. IKC Coordinators WorkshopBrisbane October 2016
- 14. Aboriginal and Torres StraitIslander councils
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- 26. Start with userneeds …not our own Improve access …stop making things difficult Motivate people …find something they care about Keep it safe …build trust Work with others …don’t do it alone Focus on wider outcomes …measure performance
- 27. Start with userneeds …not our own My Gov, online shopping, texting, managing accounts documenting and sharing local and family history Improve access …stop making things difficult Awareness and advocacy, tablet and laptop loan kits, use technology being used in community Motivate people …find something they care about Finding things people are passionate about: community celebrations, languages, church events, environment, land and sea management Keep it safe …build trust Flexible scheduling, relaxed environment, allow for yarning time, include cyber security, scams, fraud Work with others …don’t do it alone Ranger programs, schools, cultural centre partners, health centres, community organisations, involving Council staff, Telstra Focus on wider outcomes …measure performance Councils corporate plan, employment opportunities, workforce capability
- 28. Mabuaig Frank Whap Lead Engineer TorresStrait Island Regional Council
- 29. Keep in Touch… http://bit.ly/SLQ-VALA MoreInformation For a copy of this presentation and more information about contacts and Social Media, scan the QR code or visit: PL Connect Blog http://blogs.slq.qld.gov.au/plconnect Indigenous Knowledge Centres @IKCQLD