This document discusses expertise in business transformation programs for financial services organizations, including leading engagements in operating model design and implementation as well as business process management. It also outlines experience in executive leadership consulting roles managing centers of excellence in areas like business process management, project management, organization design, change management, and benefits management. The document emphasizes helping business leaders realize measurable improvements by translating strategic objectives into action plans and ensuring business processes and capabilities are strategically aligned through good business architecture design.