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Brand                    BACKGROUND                                Despite such changes, Sweden           IDEA                                    would air. This then contained
              Swedish Armed Forces     Ever since compulsory military         still mails every citizen on their 17th   For several years the campaign          certain codes that could be
              Agency                   service started to be dismantled in    birthday asking them to take part         team has used the theme ‘Do             deciphered and would direct them
              DDB                      2006 – it comes to an end in July      in a compulsory ‘pre-test’, which is      you have what it takes?’, with          to the SAF’s online Hub. In fact, DDB
              Media                    2010 – the Swedish Armed Forces        now carried out online.                   the SAF wanting to reach out to         had worked out that even if only
              Direct mail and online   (SAF) have had to seek out potential      The SAF needed to find similar         high-achieving problem solvers.         one third responded, the film would
              Country                  recruits. At the same time, the SAF    high-calibre candidates who weren’t       This time it focused on challenging     still work if they were smart enough
              Sweden                   have had to transform themselves       already on their database to take         those who also had the potential        to collaborate.
              Date                     in recent years, from what was         this test. So their agency DDB            to work together as a team. DDB            The follow-up prompt was a
              December 2009/           perceived as a peacekeeping            approached 7,500 individuals who          suggested inviting the target           mailing with a blank sheet of paper.
              January 2010
                                       force patrolling Sweden’s borders      were in essence ‘cold’ targets, but       audience to participate in ‘building’   The challenge to recipients was to
                                       into one that participates in          with similar profiles to individuals      a film, sending each one a mailing      work out the message it contained. If
                                       multinational action.                  who had been approached in                containing a single, numbered           they held it up to the light, they
                                          So, the SAF have had to focus on    previous years.                           frame of celluloid.                     would see the message in the
                                       new ways to find potential officers       Although the majority were                Along with this was the message      watermark, saying: ‘You are chosen.
                                       now that the mass compulsory           chosen by the SAF, DDB added              ‘you need others to succeed’.           The last date for application is...
                                       ‘pool’ is no longer available. The     between 1,500 and 2,500 who were          Recipients were told that if            Go to http://rekryt.mil.se/
                                       number of army trainees has shrunk     picked to represent certain select        everyone submitted their number         recruitment2009’.
                                       from 20,000 just over a decade ago     target audiences (such as women           to a given site, each frame would          If they made it as far as the Hub,
                                       to 4,000 most recently.                and multi-cultural groups).               appear and, in turn, a short movie      they could challenge themselves




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with tests from previous years, such    successful in PR terms and with         something different that appeals.      intelligently you create a respectful
              as gruelling gamer ones. Always         building word of mouth.                    DDB has moved into building         and engaged response.
              against the clock, these tests             Importantly, all the candidates      the next stage of the campaign, to        Finding new officers for the army
              gauged a range of skills from spatial   met the high educational, physical      be aired in June 2010. This is more    was always going to be a tough brief
              thinking to the ability to protect      and psychological standards set         of an employer branding campaign       with too much competition and not
              others. Participants could also go in   by the SAF, and even exceeded           as a pre-phase for the next            enough prospects. It is clear from
              and check job offers.                   them. Given the shrinking pool of       recruitment drive scheduled for        earlier campaigns that this group is
                                                      tested candidates, there was always     autumn 2010.                           already responsive. What impresses
              REsUlts                                 the possibility that the SAF might                                             me is how the creative ramps up this
              The campaign achieved an                have been forced to lower the bar       INDUstRy COmmENtARy                    engagement to extraordinary levels.
              impressive 40% and, with some           for applications. This campaign         John Griffiths, founder,                  There aren’t jobs for everyone.
              1,400 completed applications            showed that they could actually         Planning Above and Beyond              Nor does everyone want to join
              received within two months, it          raise it up a notch.                    ‘Getting direct mail respondents to    the army. But this campaign
              was a great success.                       The SAF classified more than 75%     work together to assemble a film       delivered an audience who like the
                 The mailing achieved more            of those who applied as attractive,     online frame by frame is a brilliant   way they are being spoken to and
              applications than expected from         an increase on previous years. Given    idea. But as part of a series of       who are willing to participate. You
              a ‘cold’ audience but, more             that the SAF have to compete for        clever campaigns, it has an even       don’t need to be an army to put
              importantly, there was a higher         this elite audience with a whole raft   stronger impact. It is an elegant      out these creative challenges. But
              ratio of high-quality candidates        of blue chip companies, they have       demonstration of the truth             you probably get a better army
              than ever before. It also proved        proved that they can offer              that when you communicate              when you do.’




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MMC Mail Case Study

  • 1. Brand BACKGROUND Despite such changes, Sweden IDEA would air. This then contained Swedish Armed Forces Ever since compulsory military still mails every citizen on their 17th For several years the campaign certain codes that could be Agency service started to be dismantled in birthday asking them to take part team has used the theme ‘Do deciphered and would direct them DDB 2006 – it comes to an end in July in a compulsory ‘pre-test’, which is you have what it takes?’, with to the SAF’s online Hub. In fact, DDB Media 2010 – the Swedish Armed Forces now carried out online. the SAF wanting to reach out to had worked out that even if only Direct mail and online (SAF) have had to seek out potential The SAF needed to find similar high-achieving problem solvers. one third responded, the film would Country recruits. At the same time, the SAF high-calibre candidates who weren’t This time it focused on challenging still work if they were smart enough Sweden have had to transform themselves already on their database to take those who also had the potential to collaborate. Date in recent years, from what was this test. So their agency DDB to work together as a team. DDB The follow-up prompt was a December 2009/ perceived as a peacekeeping approached 7,500 individuals who suggested inviting the target mailing with a blank sheet of paper. January 2010 force patrolling Sweden’s borders were in essence ‘cold’ targets, but audience to participate in ‘building’ The challenge to recipients was to into one that participates in with similar profiles to individuals a film, sending each one a mailing work out the message it contained. If multinational action. who had been approached in containing a single, numbered they held it up to the light, they So, the SAF have had to focus on previous years. frame of celluloid. would see the message in the new ways to find potential officers Although the majority were Along with this was the message watermark, saying: ‘You are chosen. now that the mass compulsory chosen by the SAF, DDB added ‘you need others to succeed’. The last date for application is... ‘pool’ is no longer available. The between 1,500 and 2,500 who were Recipients were told that if Go to http://rekryt.mil.se/ number of army trainees has shrunk picked to represent certain select everyone submitted their number recruitment2009’. from 20,000 just over a decade ago target audiences (such as women to a given site, each frame would If they made it as far as the Hub, to 4,000 most recently. and multi-cultural groups). appear and, in turn, a short movie they could challenge themselves Page 1 of 2
  • 2. with tests from previous years, such successful in PR terms and with something different that appeals. intelligently you create a respectful as gruelling gamer ones. Always building word of mouth. DDB has moved into building and engaged response. against the clock, these tests Importantly, all the candidates the next stage of the campaign, to Finding new officers for the army gauged a range of skills from spatial met the high educational, physical be aired in June 2010. This is more was always going to be a tough brief thinking to the ability to protect and psychological standards set of an employer branding campaign with too much competition and not others. Participants could also go in by the SAF, and even exceeded as a pre-phase for the next enough prospects. It is clear from and check job offers. them. Given the shrinking pool of recruitment drive scheduled for earlier campaigns that this group is tested candidates, there was always autumn 2010. already responsive. What impresses REsUlts the possibility that the SAF might me is how the creative ramps up this The campaign achieved an have been forced to lower the bar INDUstRy COmmENtARy engagement to extraordinary levels. impressive 40% and, with some for applications. This campaign John Griffiths, founder, There aren’t jobs for everyone. 1,400 completed applications showed that they could actually Planning Above and Beyond Nor does everyone want to join received within two months, it raise it up a notch. ‘Getting direct mail respondents to the army. But this campaign was a great success. The SAF classified more than 75% work together to assemble a film delivered an audience who like the The mailing achieved more of those who applied as attractive, online frame by frame is a brilliant way they are being spoken to and applications than expected from an increase on previous years. Given idea. But as part of a series of who are willing to participate. You a ‘cold’ audience but, more that the SAF have to compete for clever campaigns, it has an even don’t need to be an army to put importantly, there was a higher this elite audience with a whole raft stronger impact. It is an elegant out these creative challenges. But ratio of high-quality candidates of blue chip companies, they have demonstration of the truth you probably get a better army than ever before. It also proved proved that they can offer that when you communicate when you do.’ Page 2 of 2