3年

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3年，橙 ——苍浪

我是谁？

更多服务策划微博控 twitter 爱Internet胜过所有宅男不折腾不舒服斯基

开始陪我回忆。。。。

时间：2007年3月地点：四川•成都

今天我终于站上这年轻的战场

我要学习！学习！学习！我要努力！努力！努力！

关于考试、关于成绩

毕业是心的起点

耳麦时代。。。

我爱中班

为什么？？？

因为第二天：放假！！

夜宵清新的空气折扣自然醒自由的时间

我选择的是：？

折腾？

并且？

不折腾不舒服斯基！

另外一方面 ATT 质检满意度

于是，我内心充满了……

疑惑，踌躇，郁闷，伤痛，一半不自信，一半很自信要怎么选择？？？……

接下来是一封我从未公布的周报时间：2007年10月13日晚上9点夜

2007年10月13日晚上9：33 这个星期总的状态都很糟，有点瞎。满意度始终上不去。同时工作量也不太好，导致通话时长节节增高。想控制都控制不了，最后到了另人伤心的地步。客户满意和通话时长怎么协调，比如会员询问怎么查询订单号，我会引导会员去网上银行去查询，想告诉会员我们这的方法，然后提供了订单号码就可以马上解决会员的问题了，但是通话时长就会很长很长。为什么不告诉会员方法呢？其实一句话就可以把问题推给对方了，联系银行。但是我无法做到知道的事情不告诉会员。但是有些时候通话时长真的不知道怎么办？知道的越多越有想给会员一次说完的想法。说完了满意度，就可以说其他的了，这段时间可以有新的尝试，比如找出帮会员解决密码的方法，通过统计数据，我们可以想到为会员做的事情，这样的东西是我不管再累再辛苦都想做的，流程改造，需求提交，有时候觉得是自己的兴趣，做起来就很有劲。说了半天都不知道讲什么好了？工作一个星期，挺充实的，无论是工作中还是休息的时间都可以做自己想做的事情。我还是会不断提出自己的想法来，无论是做哪个方面的，只有一个目的，让支付宝越来越好！

选择？

我选择的是：？

欣赏别人

但走自己的路

继续折腾？

然后？

去分享

我的转变试试就知道我不要背书我讨厌别人给我说的东西啊，这个地方改了，那我…… 咦，这个你们知道吗？我的转变

邮政网汇E的故事

一段鼓励

谢谢孙权

天府在左，天堂在右

杭州，我来了！人一辈子不会因为你做过什么而后悔，而会因为你没做什么事情而后悔。

于是，让我越策越开心

无时无处的信息相信自己做自己努力是为了偷懒，偷懒是经济发展的源动力欢迎微博如果你跟我一样

持续了解我门外挨踢：canglangblog.net 新浪微博：t.sina.com/alicanglang 腾讯微博：t.qq.com/canglang …… …… ……

剩下的时间，放我的艳照！请18岁以下同学迅速离场！

哈哈，开个玩笑！我想你们看我的照片已经看累了！来两张劲爆的吧！

谢谢大家！

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3年

1. 3年，橙 ——苍浪

2. 我是谁？

3. 更多服务策划微博控 twitter 爱Internet胜过所有宅男不折腾不舒服斯基

4. 开始陪我回忆。。。。

5. 时间：2007年3月地点：四川•成都

6.

7. 今天我终于站上这年轻的战场

8. 我要学习！学习！学习！我要努力！努力！努力！

9. 关于考试、关于成绩

10. 毕业是心的起点

11. 耳麦时代。。。

12. 我爱中班

13. 为什么？？？

14. 因为第二天：放假！！

15. 夜宵清新的空气折扣自然醒自由的时间

16. 我选择的是：？

19. 不折腾不舒服斯基！

20. 另外一方面 ATT 质检满意度

21. 于是，我内心充满了……

22. 疑惑，踌躇，郁闷，伤痛，一半不自信，一半很自信要怎么选择？？？……

23. 接下来是一封我从未公布的周报时间：2007年10月13日晚上9点夜

24. 2007年10月13日晚上9：33 这个星期总的状态都很糟，有点瞎。满意度始终上不去。同时工作量也不太好，导致通话时长节节增高。想控制都控制不了，最后到了另人伤心的地步。客户满意和通话时长怎么协调，比如会员询问怎么查询订单号，我会引导会员去网上银行去查询，想告诉会员我们这的方法，然后提供了订单号码就可以马上解决会员的问题了，但是通话时长就会很长很长。为什么不告诉会员方法呢？其实一句话就可以把问题推给对方了，联系银行。但是我无法做到知道的事情不告诉会员。但是有些时候通话时长真的不知道怎么办？知道的越多越有想给会员一次说完的想法。说完了满意度，就可以说其他的了，这段时间可以有新的尝试，比如找出帮会员解决密码的方法，通过统计数据，我们可以想到为会员做的事情，这样的东西是我不管再累再辛苦都想做的，流程改造，需求提交，有时候觉得是自己的兴趣，做起来就很有劲。说了半天都不知道讲什么好了？工作一个星期，挺充实的，无论是工作中还是休息的时间都可以做自己想做的事情。我还是会不断提出自己的想法来，无论是做哪个方面的，只有一个目的，让支付宝越来越好！

26. 我选择的是：？

27. 欣赏别人

28. 但走自己的路

29. 继续折腾？

31. 去分享

32. 我的转变试试就知道我不要背书我讨厌别人给我说的东西啊，这个地方改了，那我…… 咦，这个你们知道吗？我的转变

33. 邮政网汇E的故事

34. 一段鼓励

35. 谢谢孙权

36. 天府在左，天堂在右

37. 杭州，我来了！人一辈子不会因为你做过什么而后悔，而会因为你没做什么事情而后悔。

38. 于是，让我越策越开心

39. 无时无处的信息相信自己做自己努力是为了偷懒，偷懒是经济发展的源动力欢迎微博如果你跟我一样

40. 持续了解我门外挨踢：canglangblog.net 新浪微博：t.sina.com/alicanglang 腾讯微博：t.qq.com/canglang …… …… ……

41. 剩下的时间，放我的艳照！请18岁以下同学迅速离场！

42. 哈哈，开个玩笑！我想你们看我的照片已经看累了！来两张劲爆的吧！

43.

44. 谢谢大家！