Alberto Ferreira

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Author of Universal UX: Building Multicultural Experience. UX researcher and consultant with an elite track record in quality user-centered digital projects. Experienced in all areas of design and development lifecycle, from research to deployment. Team leader and manager with Scrum and Agile experience, as well as Prince2 and PMP methodologies. Featured conference speaker (i.e. LocWorld, UX Bristol, UXPA, and other). Skills: UX, research, qualitative, quantitative, content strategy, product strategy, localization, project management, user experience, information architecture, usability, strategy, linguistics, machine translation

internationalization agile software development agile localization

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Alberto Ferreira

Documents

Agile Localization Fundamentals: An Integrative Approach

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Evolution of Design & Service Design

ITIL Service Design

Introduction to Service Design

Beyond Boarding Passes: Service Innovation for Copenhagen Airport

CHI2011 - We've Done All This Research, Now What?

Service Design Thinking

Designing Services

Designing for Multi-touchpoint Experiences

Design Toolbox — teaching design, its processes & methods

Your research as elevator pitch - nbic conference 2013

Research agency bullshit

How To Make 64 Pieces Of Content In A Day

What's Next: Social Media Trends 2020

UX Bristol - Validating Ideas Fast with Remote User Research

Designing with Sensors: Creating Adaptive Experiences