3. The characters and the financial
statements
How we make money
Income statement
Balance sheet
Resources required to
make money
4. When to use the 3 hats
New customer with non standard requirements
New service or product offer
Capital expenditure program
New technology deployment
Business acquisition
New branch or business unit
Pricing policy changes
Promotional or marketing campaigns
5. Income statement
Balance sheet
Goal
How we make
money
To make more money
than the required
resources
Resources required to
make money
With existing cash
reserves
Resources
require
cash
If the resources required is
greater than the amount of
profit how do we pay for
them
Or by
increasing
debt
6. How do the hats work
Allocate a hat to the individuals within the team who
represent Vanity Sanity and King
Each individual is required to evaluate the business case
based on their perspective