Google Certified Associate - G Suite Administrator Exam Guide

1. Google Certified Associate - G Suite Administrator
Job Role Description
A Google Certified Associate - G Suite Administrator should be able to configure and manage all aspects
of a Google G Suite domain. This includes administering users, organizational units, groups, and access
to services. The G Suite Administrator should also be able to manage security of the G Suite domain as
well as mobile policies.
Certification Exam Guide
Section 1: Creating, deleting and administering users
1.1 Creating new users manually, in bulk, and via invitation
1.2 Renaming and moving users, adding and removing nicknames, and suspending users
1.3 Deleting users, retaining data files for deleted users, and restoring recently deleted users
1.4 Using System Roles to delegate administration duties to users in a domain, including
custom administration roles
1.5 Resetting a user password, forcing the user to change their password, and monitoring
the strength of user passwords
Section 2: Using organizational units to manage users, groups, settings, and services
2.1 Creating and using organizational units to manage users, groups, and security settings
2.2 Managing Google G Suite services by organizational unit
Section 3: Configuring and managing Google G Suite services and organizational access
3.1 Configuring sharing settings and storage requirements for Drive
3.2 Using Chrome policies for devices and users
3.3 Managing domain and organization level settings for Google G Suite services
3.4 Using reports to determine services use, troubleshoot system issues, and to improve
domain security
Section 4: Configuring and managing mail delivery, routing, and filtering
4.1 Configuring Google G Suite to manage mail routing
4.2 Managing approved or rejected sender lists and whitelisting senders by domain and IP
addresses
4.3 Applying security best practices to email, including transmitting mail via a secure
connection, based on system rules
4.4 Filtering messages based on general compliance settings, content, and attachment
settings
Section 5: Creating and managing calendar settings and resources
5.1 Creating and sharing a group calendar, setting up calendar sharing options, and
delegating calendar access
5.2 Creating and managing calendar resources

2. Section 6: Managing mobile policies and devices
6.1 Using Google G Suite Mobile Management to manage Android and Google Sync
devices
6.2 Resetting user access and preventing access from a lost mobile device
Section 7: Configuring and managing security options
7.1 Using exception groups to manage security options by organizational unit
7.2 Configuring SSO, OAuth, and 2-step verification
Section 8: Managing groups
8.1 Creating a group that will be used as a shared mailbox for a group of users, Q & A
Forums, and distribution lists
8.2 Adding, editing, disabling, and deleting a group, and preventing users from seeing other
members of the group, and administer group roles
8.3 Sharing docs, sites, and videos using groups
8.4 Using Groups for Business to manage permissions and group settings