This document provides a position description for an Usher/Host Team Member for a youth ministry. The role involves greeting guests, assisting with seating, providing audience control, and ensuring safety at youth services and events. The position requires a minimum commitment of serving two services per month, with each service requiring about 3 hours. Training and annual leadership development is provided. Responsibilities include welcoming guests, guest assistance, collections, and maintaining a welcoming environment before, during, and after each service.

1. ministry position description
Position: Usher / Host Team Member
Role: The role of an Usher Host Team Member is to staff all Youth Alive services and
events. This includes greeting guests, assisting guests to find seating, provide
audience control, and always ensure the safety and enjoyment of all our guests.
As a Youth Alive Team Member serving at Ground Zero or Unleashed, you will
be expected to exhibit a positive, friendly and helpful attitude to our guests and
maintain the show quality of our facility and services.
Schedule: Minimum requirement of two services per month. We request a committed
schedule to serve a specific service time and location. We request a consistent
schedule whenever possible, for example the first and third week of every month
for Wednesday Unleashed Services.
Reports to: Service Coordinator for scheduled service
Time Required: Each service requires a commitment of approximately three (3) hours.
This allows for an arrival time one hour prior to service and up to you to arrive
one hour prior to service and thirty minutes after service.
Commitment: Minimum (12) twelve months to allow time for relationships with students to form
and to build trust.
Training Provided:
Initial orientation and hands-on training equivalent to two services where you
will be assigned a seasoned volunteer to shadow as well as be given a
thorough “walk through” of various departments and services offered to arm
you with information that may be requested from students or parents.
Weekly fifteen minute (15 min) pre-service meetings with Service
Coordinator.
Annual Leadership Training meeting
Special Qualifications: Strong, friendly personality. Exemplifies good discernment

2. ministry position description
Responsibilities:
Departmental:
Welcome
Guest Assistance
Collection / Distribution
Team:
1. Pre-Service
a. Prayer for service, students and guests
b. 5 minute Order of Service Review with Service Coordinator
c. Pre-Service Duties:
i. 1st Pillar: Atmosphere & Appearance
1. Cleanliness, Order & Neatness
a. Clear of trash/debris/papers
b. Trashes emptied
2. Preparedness
a. Directional signs
b. Offering buckets in place
c. Handouts located and ready for distribution
3. Excellence
a. “WOW” factor
b. Inviting smiles
c. Timeliness – Be in position when doors open!
ii. 2nd Pillar: Information & Importance
1. Review Agenda
2. Understand Order of Service
3. Ensure no outdated materials lying around
4. Clarity of current events and upcoming events including
dates, times and locations and where to find additional
information
rd
iii. 3 Pillar: Relationship & Connection
1. Be Prayed Up…Pray for opportunities to connect for both
volunteers and students
2. Be available

3. ministry position description
3. Be polite and inviting
4. Be genuine in showing interest to others
5. Appreciate everyone around you
th
iv. 4 Pillar: Passion & Excitement
1. Sermon topic – pre study
2. Stay focused on vision
3. Be interested
4. Be contagious, set the mood/tone from first contact
2. Service
a. Opening – doors unlocked and all in position 30 minutes prior to service
b. Guest Assistance
i. Guide and direct students to seating areas starting at Section 1
(refer to Sanctuary Map)
ii. Smile and be available for any questions
iii. Help students find seating that accommodate any needs (any
physical or visual impairements)
c. During Service
i. Stay alert and focused on providing an atmosphere for students to
hear the Word of God
ii. Eyes and ears open, attention to the students not the speaker or
performances
iii. Look for opportunities to serve and encourage students
iv. Prepare to assist in offering collections for each section
d. Post service
i. Pick up any visible trash
ii. Return any lost items to Youth Office in Main Youth Lounge with
date and service time, name if known
3. Recruiting
a. Open Positions
Be aware of open positions in your team and department and take
initiative to find people to fill those roles. Support special recruiting efforts
as planned