1. 01 Februray 2016
To whom it may concern,
Letter of Reference for Nguyen Tran Nhat Uyen
Uyen was employed by Kosmebox from December 2014 to June 2015, three months after
Kosmebox was founded. Her main role was Content Manager Assistant, being in charge of the
entire content on Kosmebox website, including uploading product information, setting product
pricing and discount rate on the site, verifying customers’ reviews and preparing proposals for
IT business requirements. She was an intelligent and dedicated staff who would never let you
down and committed to deliver results beyond your expectation.
When started, Uyen was given a hefty task to prepare information of more than 100 cosmetics
products, including finding suitable product photos, translating customers’ sharing experiences
from English to Vietnamese, and to upload them to the website within 30 days. One full product
description was estimated to complete in at least 45 minutes. At that time Uyen was still new to
OpenCart admin platform. However, she was able to quickly learn how to upload content and
manage Kosmebox’s admin site by herself. To my surprise, she managed to finish the task
earlier within three weeks so we had time to review all uploading product descriptions together.
After reviewing, she quickly improved the product content and photos even better than what I
had expected. I was very pleased with her attention to details and decided to give her more
important tasks later on.
As the website was lacking customers’ reward point system, Uyen was entrusted with one of the
important tasks to write an IT proposal that meets business requirements. She was required to
find appropriate extensions and research on their pros & cons. Uyen went through hundreds of
related extensions on OpenCart stores. However, she only presented to me precisely 3
extensions that she felt were most appropriate to the business requirements as she knew that I
would be very busy and not have time to review so many extensions. Among the three, she
convincingly explained to me which one she thought was the best one, already taking into
account all the pros and cons of each extension. After the implementation, Uyen followed
through with the extension developers consistently to make sure that everything was working
smoothly and that the extension indeed added values to our website.
What surprised me most was to know that Uyen also had many other CCA activities and
commitments besides her study and her job with Kosmebox, yet she still managed to deliver
outstanding works. In summary, Uyen would be an asset to any organization and I recommend
her without reservation. In Uyen, I found her passion, drive and dedication that she showed in
all her work.
Yours sincerely,
Lam Cong Thanh (Bill)
Director
Kosmebox Pte. Ltd.