The document discusses strategies for marketing to Generation Z consumers. It emphasizes engaging with them on their terms through contextual conversations on social media and sharing content in short, snackable formats. Brands are encouraged to listen first before speaking in order to understand Generation Z consumers' passions and build long-term relationships through personalized interactions and shared experiences. The future of marketing will involve having conversations with customers to sell products in a way that also builds the brand.
28. “The future of marketing lies in brands’ ability
to have contextual conversations to sell
products and build long-term relationships on
customers’ terms”
Peter FRIEDMAN, CEO of LiveWorld
WILLIAM DO
wd.williamdo@gmail.com