William N. Benson is an entrepreneur and systems analyst based in Seattle. He has experience developing automated data collection and control systems for agriculture using Raspberry Pi. Previously, he worked at State Farm and Trading Technologies developing systems to collect and analyze configuration item data across enterprises using tools like SharePoint, PowerShell, and F#. He has expertise in project management, requirements gathering, and implementing ITIL processes.

1. William N. Benson
5591 Battle Point Drive
Bainbridge Island, 98110
206­307­1213
Will.Benson@yandex.com
Entrepreneurial
Seattle, Washington – February 2014 to present
● Development of automated data collection, and control systems for automation of
intensive/urban agricultural systems, e.g., moisture control and measurement, Sunlight
journaling, various temperatures, CO2/O2 levels.
● Mostly focused on development using the Raspberry Pi SBC (single board computer)
platform.
● Development of knowledge to take off the shelf home and gardening tools, and
automate collection of their output, i.e., figuring out how to take (or make from scratch) a
soil moisture measurement tool and have its output entered into a system.
● Currently focused on multi­input ‘green energy’ collection system from geothermal
ambient warmth, small scale wind turbine, and ‘solar furnace’ complementary systems.
Specifically looking to make a system that reaches a cost beneficial economy of scope,
as opposed to scale, for the DIY market.
HTC Global Services at State Farm, Systems Analyst
Bloomington, Illinois – January 2013 to February 2014
● Developed a system for the collection of configuration item (CI) data across the
StateFarm enterprise using following tools and technology,
● SharePoint Designer 2013 to create team project sites, cross group workflows, and
presenting project information to the various stakeholders. (Spreadsheets, docs, etc.)
● PowerShell scripts, and the Excel Services REST API, to collect persistent data kept on
various SharePoint 2010 and 2013 deployments owned by other parts of the
enterprise. Also utilized JavaScript UDF and OData technologies introduced with
SharePoint 2013 for the collection and setting of information across Excel Web
Access Web Parts on SharePoint pages.
● Developed with F#, COGNOS (through Query Studio and MASHup), and SQL (usually
by Query Expressions in F# to utilize LINQ) tools for the processing of CI data in bulk
from both structured and semi-structured data sources. A central challenge in the
project was to review hundreds of thousands of CI from over the course of ten years.
Coded algorithms for determining a CI actual status, ownership, ticket history, and
other data points needed to be collected from non-integrated data sources, under
separate data models, and updated to a new centralized data model. Then wrote
tools to test new relationships between CIs, gather stakeholder sign off, and continue
monitoring CI data day to day as the old environments and service delivery model
have stayed live, to ensure the data does not go stale again before a new CMDB and

2. Service Manager tool are live later this year.
● Conducting analysis of service management methodologies and tools during migration to
new enterprise service management tool suite; specifically identifying issues of business
knowledge collection and retention as it relates to enterprise level IT systems offered as
services to both internal and external customers.
● Leading the coordination of internal employees and external associates to deliver
business actionable data and reporting of current state of service configuration
management. Also heading up coordination efforts to normalize and migrate current CI
database to new platform.
Trading Technologies, Systems Analyst
Chicago, Illinois – January 2007 to April 2012
● Performed analysis of project management methodologies and tools during
the establishment of a Program Management Office within the company;
specifically identifying issues of business knowledge collection and retention
as it related to enterprise wide projects.
● Developed the business case for Enterprise Project Management.
● Established the business and technical requirements for a SaaS ERP solution
● Worked with SaaS solution provider throughout implementation to deliver
services to the business and verified that business case requirements were
met.
● Worked directly with the CTO to provide enterprise data tools and business
process information. Specifically focused on how the various departments in
the enterprise shared information, working to identify where relevant items
were not being communicated between all relevant stakeholders.
● Gathered, developed, and analyzed process metrics to determine the impact,
and validate the design of production environment change control, customer
on­boarding, and problem management processes introduced by the CTO.
● Developed and analyzed business processes for IT operations as well as
electronic securities trading.
● Created use cases for a Configuration Management Database, Service
Knowledge Management System, and other software tools to support
processes under an IT Infrastructure Library service model.
● Provided stakeholder management in the implementation of IT Infrastructure
Library methodology at Trading Technologies.
● Helped to identify relevant staff requiring ITIL training.
● Worked with business and IT staff to identify process owners.
● Coordinated communication on business requirements between the business
and IT regarding service strategy.
● Worked with the Trading Technologies Research and Development group for
development of data mining of market data for MDDL (Market Data Definition
Language) and FIX protocol. Developed services to automate the collection of

3. futures exchange products beyond what their API’s supported, or more
economical to collect over the web versus a production line and ID.
● Developed PowerShell, F#, and Haskell scripts for e­mail and application
log parsing to collect technical and business information from within the
Trading Technologies proprietary platform and various monitoring tools. Due to
an issue with a proprietary messaging application for the enterprise application, a
program needed to be developed that could collect all the automated alerting
emails and verbose logging from within a massive customer facing trading
environment of 140 servers. Rate of related errors and messages were about
10,000 per day on average, but could spike up to 120,000 per day. Developed F#
programs to map from logging and alerts exact sequences of events as they
occurred to troubleshoot and identify the exact environmental issues causing the
behavior. Tool was further expanded to be a general environmental performance
monitoring tool later.
● Developed Powershell scripts for production environment upgrades and post
install validations to support release management process, and generate post
rollout reports.
● Carried out PoC of SharePoint for an ERP at Trading Technologies in various
designs, and configurations. (VM, physical, SaaS, with/wo Project Server, with
Project Clients, etc) Developed custom workflows in Sharepoint designer 2010,
and other tools to support portfolio, program, and project management processes
as they were developed and brought into production. Included development of
tools and project templates for various project management methodologies in use
at Trading Technologies. (Scrum, Agile, Waterfall, and Extreme)
Trading Systems Engineer
Chicago, Illinois – January 2007 to March 2010
● Built and maintained integration and conformance testing environments in both
physical and virtual environments.
● Designed and deployed several environments for the purpose of testing
software products on the Trading Technologies platform.
● Developed automation of the virtualization environment to intelligently manage
capacity, test jobs, imaging, and scripted installs. Tools used were BASH,
Powershell, C#, F#.
● Configured software, operating system images, virtualization strategies,
testing strategies on the VMWare, Xen, Linux, Unix, and MS Server platforms of
proprietary trading software.
● Developed various PoC (proof of concept) applications to test automated
algorithmic trading strategies for joint R&D work with TT’s in house trading desk.
Done on a variety of systems using C#, Haskell, and F# programming languages.
United States Army Reserve, MOS 31C – Radio Operator/Maintainer
Fort Gordon, GA – December 1996

4.
TECHNICAL SUMMARY
HTML 5, JavaScript, .NET, F#, C#, Python, Haskell, Windows PowerShell, BASH Shell,
RESTful services, IBM Query Studio, IBM COGNOS, Excel, Word, Google Docs, Google
Drive API, GMail API, Go language, ITIL (Information Technology Infrastructure Library),
VM Ware, Windows desktop and server administration, Linux desktop and server
administration.
EDUCATION
ITT Technical Institute, Mount Prospect, IL
Associates in Information Technology – Computer Network Systems, June 2006