2. About Our Business…
Elite Global Business Services is a Human Resources consulting firm that
provides quality customized business consulting and human resources
solutions to organizations. We are a team of four highly qualify and
competent consultants and together we have ten years experienced. Elite
Global has worked with organizations of all sizes, providing exceptional
service to all our clients.
3. Team Process
Team process is used to enhance employee communication and participation to utilize and
encourage teamwork.
Importance: it’s a way to understand the company's employee
Advantages of team process:
- Increases productivity
- A diverse amount of skills within the organization
- improves communication with employees
Disadvantages
- Takes more time
- limits the time of creativity
- Increases productivity
- A diverse amount of skills within the organization
- improves communication with employees
4. Manager’s Job
A manger is the in charge of controlling, directing, and organizing all parts
of the company and employees.
A manger has power, authority, higher pay, more responsibility, and more
accomplishments
Duties:
- Depend on how big and the type organization it is
- Ensure the smooth function of the company
5. Employee Behavior, Motivation, and
Morale
Employee behavior :It the way an employee behaves and reacts to a
certain situation or occasion.
Employee Morale: is the job satisfaction, the feeling of well being, and the
outlook on how they feel about the workplace.
- The better the employee morale, the more productivity increases of the
organization.
Employee Motivation: the manager motivates employees to perform better
in the workplace.
Ex: paid vacations, benefits, higher pay, incentives
6. Employee Selection and Training
Selection is the process of testing applicants and screening for employees
who will be a good fit for the job, this can be done through test in person,
on the internet or even on the phone.
Training ensures the employees are ready for the job, a properly trained
employee should have a reasonable knowledge of how the company
works and what they do.
Employees selection and training is a very important process and is the key
factor to what your companies turn over will be, if you select and train
poorly turn over will be high, if you do it well it will be low.
7. Productivity
An employee's productivity is effected by multiple things, some examples
are
Technology, on occasions employees are given technology without being
taught how to correctly use it, this can decrease productivity significantly.
Other employee's, this is a very common productivity issue, negative
employees hurt the moral of other employees or drag them down.
8. Health and Safety
Suicide in the work place is a major concern in today's society, a large
amount of people have had this happen and it is important for companies
to take action setting in regulations to prevent this.
Workplace bullying is a issue for workplace health as well, management
needs to keep an eye for potential bullies and prevent them from forcing
coworkers into difficult situations.
9. Effective Communication
What is effective communication?
Effective communication is defined as verbal speech or other methods of
relaying information.
Effective communication is a key interpersonal skill and learning how we can
improve our communication has many benefits. Communication is a two way
process, so improving communication involves both how we send and receive
messages.
Effective Communication in the Workplace
Workplace communication is very important to companies because it allows
companies to be productive and operate effectively. Employees can
experience an increase in morale, productivity and commitment if they are
able to communicate up and down the communication chain in an
organization.
10. Performance Appraisals
What are performance appraisals?
A performance appraisal (PA), also referred to as a performance review,
performance evaluation, (career) development discussion, or employee
appraisal is a method by which the job performance of an employee is
documented and evaluated.
Why are performance appraisals important?
Performance evaluations benefit both employee and employer. It is a time to
provide feedback, recognize quality performance and set expectations for
future job performance.
11. Performance Appraisals, cont.
What are the various methods of performance appraisal?
Performance appraisal is a systematic process that evaluates an individual
employee's performance in terms of his productivity with respect to the pre-
determined set of objectives. ... Various performance appraisal methods are
followed by organizations to ensure fair appraisals to their employees.
12. Problem Identification, Resolution &
Decision Making
SOLVING PROBLEMS AND
DECISION MAKING
PROBLEM SOLVING IS THE
COMMUNICATION THAT ANALYZES THE
PROBLEM IN DETAIL BEFORE DECISION
MAKING.
DECISION MAKING IS THE
COMMUNICATION THAT RESULTS IN A
CHOICE.
WHAT ARE DECISION-MAKING
SKILLS?
•TASK SKILLS
-PROBLEM RECOGNITION AND
FRAMING, INFERENCE DRAWING, IDEA
GENERATION, ARGUMENT
•RELATIONAL SKILLS
-- LEADERSHIP, CLIMATE BUILDING,
CONFLICT MANAGEMENT
•PROCEDURAL SKILLS
-- PLANNING, PROCESS ENACTMENT
13. Ethics and Politics
Ethics is a set of beliefs and customs shared by members of society with to
-What is right and what is wrong
-How things ought to be
Politics is the process of making and implementing decisions binding upon
society
To become more politically adept in your organization
- Develop the right image
- Frame arguments in terms of organization’s goals
14. Unions
Union an organized association of workers formed to protect and further
their rights and interests through
-Collective bargaining
-Workplace safety
-Better benefits
-Higher wages
15. Career Development
Career Development the outcomes of actions on career plans as viewed
from individual and organizational perspective
-How individuals manage their careers within and between
organizations and
-How organizations structure the career process of their members
