IBM TRIAGA

1. CAPSTONE PROJECT
on IBM TRIRIGA
By : Shambhawi
Akshita Agarwal
Deeksha Bangia
Bhawana Tripathi
Aayush Kesharwani
Shiv Verdhan Singh
Vicky Kumar Mahato

2. About IBM Tririga
• IBM Tririga is a computer software company that specializes in
providing solutions for the management of real estate and
facilities. In this report, we will provide an overview of IBM
Tririga's business, including its products and services, market
position, financial performance, and recent developments.
• IBM Tririga is a comprehensive, integrated workplace
management system (IWMS) that helps organizations manage
their real estate, facilities, and assets. It is a cloud-based
software solution that provides end-to-end functionality for
managing all aspects of a facility's lifecycle. Tririga helps
organizations streamline their operations, reduce costs, and
improve overall efficiency.

3. • The IWMS platform includes several modules that allow
businesses to manage their leases, capital projects,
maintenance, space planning, and sustainability initiatives.
IBM Tririga also provides consulting services to help
businesses implement and customize their IWMS software.

4. Business Report

5. Products and Services
• IBM Tririga's primary product is its Integrated Workplace
Management System (IWMS), which is a software platform
that helps businesses manage their real estate and facilities.
The IWMS platform includes several modules that allow
businesses to manage their leases, capital projects,
maintenance, space planning, and sustainability initiatives.
IBM Tririga also provides consulting services to help
businesses implement and customize their IWMS software.

6. Market Position
• IBM Tririga is a leading provider of IWMS software, and it
competes with other software companies such as Accruent,
Archibus, and FM Systems. According to a report by Gartner,
IBM Tririga is a "Leader" in the IWMS market, based on its
ability to execute and completeness of vision.

7. Financial Performance
• IBM does not report the financial performance of its Tririga
division separately. However, in its 2020 Annual Report, IBM
reported that its Cloud and Cognitive Software division, which
includes Tririga, had revenues of $23.5 billion, representing a
6% increase over the previous year. IBM also reported that its
Cloud and Data Platforms segment, which includes its IWMS
software, had revenues of $9.4 billion, representing a 12%
increase over the previous year.

8. Recent Developments
• In recent years, IBM Tririga has focused on expanding its
IWMS software capabilities to include artificial intelligence (AI)
and Internet of Things (IoT) technologies. In 2020, IBM
announced the launch of Tririga Assistant, an AI-powered
digital assistant that allows users to interact with the IWMS
platform using natural language. IBM has also partnered with
IoT companies such as Cisco and Sigfox to integrate IoT sensor
data into its IWMS software.

9. Modules offered by Tririga
• Real Estate Management: This module helps organizations
manage their real estate portfolio, including leases, contracts,
and transactions. It also provides tools for managing
occupancy costs and space utilization.
• Capital Projects Management: This module helps
organizations manage their capital projects, from planning and
budgeting to execution and closeout. It provides tools for
tracking costs, schedules, and resources, as well as managing
project risks.
• Facilities Management: This module helps organizations
manage their facilities, including maintenance, repairs, and
asset management. It provides tools for managing work
orders, preventive maintenance, and asset tracking.

10. • Workplace Operations Management: This module helps
organizations manage their workplace operations, including
space allocation, move management, and service requests. It
provides tools for managing occupancy levels, service
requests, and space utilization.
• Energy and Environmental Sustainability: This module helps
organizations manage their energy consumption and
environmental sustainability. It provides tools for tracking
energy usage, carbon emissions, and sustainability initiatives.

11. Tririga's key features include:
• Workflow Automation: Tririga automates processes and
workflows, reducing manual effort and streamlining
operations. This helps organizations save time and reduce
errors.
• Data Management and Reporting: Tririga provides
comprehensive data management and reporting tools. This
enables organizations to make informed decisions based on
real-time data and analytics.
• Mobile Access: Tririga offers mobile access, allowing users to
access the system from anywhere, at any time. This increases
productivity and improves collaboration.

12. • Integration with Other Systems: Tririga can be integrated with
other systems, such as financial systems and building
management systems. This enables organizations to have a
single source of truth and avoid data silos.
• Security and Compliance: Tririga offers robust security and
compliance features, including data encryption, access
control, and audit trails. This ensures that organizations meet
their regulatory requirements and protect their data.

13. PESTLE Analysis

14. • Political Factors: Government regulations and policies can
impact the use of IBM Tririga in certain industries and
locations. Changes in tax policies can affect the cost of
ownership and adoption of the software. Government
spending on infrastructure projects can create opportunities
for IBM Tririga to be used in the construction and
management of buildings and facilities.
• Economic Factors: Economic conditions such as recession or
inflation can impact the demand for IBM Tririga and the
budgets available for its adoption. The availability of funding
and investments can affect the ability of businesses to invest
in IBM Tririga.

15. • Social Factors: Trends in sustainable and green building
practices can drive demand for IBM Tririga's sustainability
management features. Workforce demographics and shifts in
the workplace can impact the need for IBM Tririga's workplace
management capabilities.
• Technological Factors: Rapid advancements in technology can
create opportunities for IBM Tririga to expand its capabilities
and remain competitive. Changes in software development
practices, such as the move towards cloud computing and
agile methodologies, can impact the development and
delivery of IBM Tririga.

16. • Legal Factors: Compliance with data protection and privacy
regulations can impact the use and adoption of IBM Tririga.
Intellectual property rights and patent laws can impact the
development and protection of IBM Tririga's technology.
• Environmental Factors: The impact of buildings and facilities
on the environment can drive demand for IBM Tririga's
sustainability management features. Changes in
environmental regulations can affect the adoption of IBM
Tririga in certain industries.

17. SWOT Analysis

18. • Strength: IBM Tririga offers a comprehensive set of features
for real estate and facilities management, including
sustainability management, workplace management, and
lease management. IBM Tririga's integration with other IBM
products, such as Maximo and Watson, allows for a more
holistic approach to enterprise asset management. IBM Tririga
has a strong presence in the real estate and facilities
management industry, with a large and diverse customer base.
• Weakness: The complexity of IBM Tririga's software can make
it difficult for some users to fully utilize all of its features. IBM
Tririga's pricing can be high, which may limit its adoption by
some businesses. IBM Tririga may face competition from other
software providers that offer similar real estate and facilities
management features.

19. • Opportunities: The increasing demand for sustainable and
green building practices can drive demand for IBM Tririga's
sustainability management features. The growing trend
towards remote work can create opportunities for IBM
Tririga's workplace management capabilities. Expansion into
new industries and geographies can help IBM Tririga increase
its customer base and market share.
• Threats: Rapid advancements in technology and changing
software development practices may require IBM Tririga to
continuously adapt and update its technology. Economic
conditions, such as recession or inflation, can impact the
demand for IBM Tririga and the budgets available for its
adoption. The emergence of new competitors in the real
estate and facilities management industry could threaten IBM
Tririga's market share.

20. Conclusion
• In summary, IBM Tririga is a powerful IWMS solution that
helps organizations manage their real estate, facilities, and
assets. Its modular approach and comprehensive functionality
make it suitable for organizations of all sizes and industries.
Tririga's automation, data management, and mobile access
features help organizations streamline their operations,
reduce costs, and improve overall efficiency.
• It is also a leading provider of IWMS software, with a strong
market position and a focus on expanding its capabilities
through AI and IoT technologies. Its parent company, IBM, has
reported strong financial performance in its Cloud and
Cognitive Software division, which includes Tririga. With the
increasing importance of real estate and facilities
management in the modern business world, IBM Tririga is
well-positioned for continued growth and success.

21. Q&A